[Bug 1737639] Re: Touchpad stopped working in Dell XPS13

2017-12-14 Thread Mario Limonciello
It looks like you don't have the associated xorg package installed with it. https://launchpad.net/ubuntu/+source/xserver-xorg-input-libinput You should check your Xorg log to see if libinput is active. Given this initial issue is resolved (touchpad stopped working) I'm going to close this kernel

[Bug 1737639] Re: Touchpad stopped working in Dell XPS13

2017-12-14 Thread Kevin Dalley
Thanks. It looks like I have some libinput ii libinput-bin 1.8.2-1ubuntu2 amd64input device management and event handling library - udev quirks ii libinput10:amd64

Re: [Bug 1737639] Re: Touchpad stopped working in Dell XPS13

2017-12-14 Thread Mario Limonciello
So for what it's worth looking at adopting libinput would likely improve your touchpad experience. You should investigate if you are using that after upgrade. It's the default with 17.10 fresh install but I don't know what would happen with upgrade. PS2 mode doesn't support as many features as I2

[Bug 1737639] Re: Touchpad stopped working in Dell XPS13

2017-12-14 Thread Kevin Dalley
This file was a workaround, done outside of packaging. The touchpad has frequently been a problem over the lifetime of the laptop, through multiple Ubuntu releases. The problem historically was that the touchpad was flakey, and would often freeze, jitter, move all over the place. Many users of thi

Re: [Bug 1737639] Re: Touchpad stopped working in Dell XPS13

2017-12-14 Thread Mario Limonciello
That file is not shipped with standard Ubuntu. Was this an OEM shipped machine and it came in an oem package? Or was that something you added yourself? You can check: dpkg -S /etc/modprobe.d/blacklist_i2c_hid.conf On Thu, Dec 14, 2017, 12:55 Kevin Dalley <1737...@bugs.launchpad.net> wrote: > And

[Bug 1737639] Re: Touchpad stopped working in Dell XPS13

2017-12-14 Thread Kevin Dalley
And here is the /proc/bus/input/devices under 4.13.0-16-generic ** Attachment added: "cat /proc/bus/input/devices under 4.13.0-16-generic" https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1737639/+attachment/5022746/+files/devices-5 -- You received this bug notification because you ar

[Bug 1737639] Re: Touchpad stopped working in Dell XPS13

2017-12-14 Thread Kevin Dalley
The I2C comment gave me a hint, which led to a solution. But I still have a question of what changed and what can be done to warn the user about the change. I removed the file: /etc/modprobe.d/blacklist_i2c_hid.conf?field.comment=The I2C comment gave me a hint. I removed the file: /etc/modprob

[Bug 1737639] Re: Touchpad stopped working in Dell XPS13

2017-12-14 Thread Kai-Heng Feng
IIRC touchpad on XPS 9343 should use I2C. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1737639 Title: Touchpad stopped working in Dell XPS13 To manage notifications about this bug go to: https://b

[Bug 1737639] Re: Touchpad stopped working in Dell XPS13

2017-12-13 Thread Kevin Dalley
I installed trisquel_7.0_amd64.iso The touchpad works. I have includes devices under trisquel, with the touchpad below: I: Bus=0011 Vendor=0002 Product=0007 Version=01b1 N: Name="SynPS/2 Synaptics TouchPad" P: Phys=isa0060/serio1/input0 S: Sysfs=/devices/platform/i8042/serio1/input/input6 U: Un

[Bug 1737639] Re: Touchpad stopped working in Dell XPS13

2017-12-13 Thread Kevin Dalley
I installed trisquel_7.0_amd64.iso The touchpad works. I have includes devices under trisquel, with the touchpad below: I: Bus=0011 Vendor=0002 Product=0007 Version=01b1 N: Name="SynPS/2 Synaptics TouchPad" P: Phys=isa0060/serio1/input0 S: Sysfs=/devices/platform/i8042/serio1/input/input6 U: Un

[Bug 1737639] Re: Touchpad stopped working in Dell XPS13

2017-12-13 Thread Kevin Dalley
I installed trisquel_7.0_amd64.iso The touchpad works. I have includes devices under trisquel, with the touchpad below: I: Bus=0011 Vendor=0002 Product=0007 Version=01b1 N: Name="SynPS/2 Synaptics TouchPad" P: Phys=isa0060/serio1/input0 S: Sysfs=/devices/platform/i8042/serio1/input/input6 U: Un

[Bug 1737639] Re: Touchpad stopped working in Dell XPS13

2017-12-12 Thread Kevin Dalley
I'll see whether I can find Windows to install on my box -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1737639 Title: Touchpad stopped working in Dell XPS13 To manage notifications about this bug g

[Bug 1737639] Re: Touchpad stopped working in Dell XPS13

2017-12-12 Thread Kai-Heng Feng
I don't have XPS 9343 to check right now. Does the touchpad use PS/2 mode or i2c mode? I don't see i2c-hid for i2c-DLL0665:01, so I guess something's wrong about your i2c controller. Can you give Windows a try? I guess you can observe the same issue under Windows. -- You received this bug not

[Bug 1737639] Re: Touchpad stopped working in Dell XPS13

2017-12-12 Thread Kevin Dalley
Seems like a good guess, but the touchpad does work when I go into the BIOS -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1737639 Title: Touchpad stopped working in Dell XPS13 To manage notificatio

[Bug 1737639] Re: Touchpad stopped working in Dell XPS13

2017-12-12 Thread Kevin Dalley
Still have problems with 4.4: linux-headers-4.4.105-0404105_4.4.105-0404105.201712091332_all.deb linux-headers-4.4.105-0404105-generic_4.4.105-0404105.201712091332_amd64.deb linux-image-4.4.105-0404105-generic_4.4.105-0404105.201712091332_amd64.deb -- You received this bug notification because y

[Bug 1737639] Re: Touchpad stopped working in Dell XPS13

2017-12-12 Thread Kai-Heng Feng
If this doesn't work on old kernel, I guess it's not a kernel issue. Just guess, maybe your touchpad get pushed up a bit by a swelling battery. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1737639 T

[Bug 1737639] Re: Touchpad stopped working in Dell XPS13

2017-12-12 Thread Po-Hsu Lin
** Tags added: kernel-bug-exists-upstream ** Changed in: linux (Ubuntu) Status: Incomplete => Confirmed -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1737639 Title: Touchpad stopped working

[Bug 1737639] Re: Touchpad stopped working in Dell XPS13

2017-12-12 Thread Kevin Dalley
No luck with 4.12 I tried using: linux-headers-4.12.0-041200_4.12.0-041200.201707022031_all.deb linux-headers-4.12.0-041200-generic_4.12.0-041200.201707022031_amd64.deb linux-image-4.12.0-041200-generic_4.12.0-041200.201707022031_amd64.deb List of devices is attached. Good news is that wifi wo

[Bug 1737639] Re: Touchpad stopped working in Dell XPS13

2017-12-11 Thread Kevin Dalley
And here's the latest list of devices. ** Attachment added: "devices-3" https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1737639/+attachment/5021538/+files/devices-3 -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs

[Bug 1737639] Re: Touchpad stopped working in Dell XPS13

2017-12-11 Thread Kai-Heng Feng
Can you try v4.12? -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1737639 Title: Touchpad stopped working in Dell XPS13 To manage notifications about this bug go to: https://bugs.launchpad.net/ubunt

[Bug 1737639] Re: Touchpad stopped working in Dell XPS13

2017-12-11 Thread Kevin Dalley
I tried linux-image-4.15.0-041500rc3-generic Unfortunately, I still don't have a working touchpad. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1737639 Title: Touchpad stopped working in Dell XPS1

[Bug 1737639] Re: Touchpad stopped working in Dell XPS13

2017-12-11 Thread Joseph Salisbury
Would it be possible for you to test the latest upstream kernel? Refer to https://wiki.ubuntu.com/KernelMainlineBuilds . Please test the latest v4.15 kernel[0]. If this bug is fixed in the mainline kernel, please add the following tag 'kernel-fixed-upstream'. If the mainline kernel does not fix t