** Tags added: cscc
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Touchpad stops working after reboot on Apollo Lake
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Landed to upstream as commit 807588ac92018, sru-ed to Bionic as
459448830a9b0 and Cosmic as commit 35e4595ea550f in bug 1801931. Disco
or newer has it automatically.
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elPraga, please file a new bug report, thanks!
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Has the fix been applied in Cosmic already?
I've just tried to install the proposed kernel
(linux-4.18.0-16-generic), and the touchpad _is not_ working. I have to
keep using the 4.17 kernel from this thread.
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This bug was erroneously marked for verification in bionic; verification
is not required and verification-needed-bionic is being removed.
** Tags removed: verification-needed-bionic
** Tags added: kernel-fixup-verification-needed-bionic verification-done-bionic
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This bug was fixed in the package linux - 4.15.0-44.47
---
linux (4.15.0-44.47) bionic; urgency=medium
* linux: 4.15.0-44.47 -proposed tracker (LP: #1811419)
* Packaging resync (LP: #1786013)
- [Packaging] update helper scripts
* CPU hard lockup with rigorous writes to NVM
This bug is awaiting verification that the kernel in -proposed solves
the problem. Please test the kernel and update this bug with the
results. If the problem is solved, change the tag 'verification-needed-
bionic' to 'verification-done-bionic'. If the problem still exists,
change the tag 'verifica
Linux Mint uses Ubuntu kernels so it won't work as I have tried newer
kernels as well (I'm on Ubuntu 18.04) I haven't tried Manjaro but I have
installed Arch free days ago and it didn't work. I guess I will have to
stick to that kernel 4.14-rc7 for some time. I might give it a go with
Manjaro tho.
I don't know about LinuxMint but you can install Manjaro onto a USB
destination drive and boot from that to test it out first/without
touching your HDD/SD installation.
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Try Manjaro with kernel 4.19.xx or LinuxMint latest. There have been
various fixes for touchpad in newer kernels.
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Title:
Touchpad stops working
EZBook 3 Pro v4 Touchpad stil not working. I've tried kernels from comment #187
(v4.15.0-35) and comment #221 (v4.15.0-43.46) and both haven't worked. I have
tried to reload modules for both kernels as well as suspending laptop. Nothing
helps.
Kernel v4.14-rc7 from comment #3 works correct apar
** Changed in: linux (Ubuntu Bionic)
Status: In Progress => Fix Committed
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Title:
Touchpad stops working after reboot on Apollo Lake
To m
** Changed in: linux (Ubuntu Bionic)
Status: New => In Progress
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Title:
Touchpad stops working after reboot on Apollo Lake
To manage noti
Another Bionic back port here:
https://people.canonical.com/~khfeng/lp1728244/bionic/
Make sure the system gets coldboot (shutdown) before testing.
If this doesn't work, please file a new bug. Quite possibly the touchpad
is different.
** Description changed:
- On the Jumper EZBook 3 Pro (V4) la
** Also affects: linux (Ubuntu Bionic)
Importance: Undecided
Status: New
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Title:
Touchpad stops working after reboot on Apollo Lake
To
The issue should be fixed by next Bionic kernel. Should be release at
January.
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Title:
Touchpad stops working after reboot on Apollo Lake
To man
Hello,
I've got Chuwi Lapbook Air and the touchpad doesn't work with Ubuntu
18.10 latest kernel v4.19, so the only one proper kernel for me it's the
one from #162. Are those changes going to be included in the official
Ubuntu's kernel someday?
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Hi Kai-Heng @kaihengfeng,
I can confirm that suspend works as expected under Ubuntu 18.10 using
the kernel from comment #162.
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Title:
Touchpad s
Kai-Heng @kaihengfeng,
Kernel from #187 doesn't work after Suspend on Ubuntu 18.04.
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Title:
Touchpad stops working after reboot on Apollo Lake
Boris,
Does it work after S3?
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Touchpad stops working after reboot on Apollo Lake
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@elpraga, @kaihengfeng
I can confirm that touchpad works perfectly with kernel from #162 on
Chuwi Lapbook Air, Ubuntu 18.04. Please find attached dmesg for it.
Is there anyhow I can help further to resolve this issue?
** Attachment added: "Dmesg for Kernel from #162. Touchpad is working."
ht
Hi, Kai-Heng @kaihengfeng
Please find attached dmesg file. This is with kernel from comment #187.
Should I file a new bug from it?
@elpraga, thank you. I wil try kernel from comment #162 and write back
my testing results here.
** Attachment added: "Dmesg from Kernel from #187. Touchpad not worki
I can now confirm that two finger scrolling is working, and tapping with
two fingers works like a charm as the rightclick on Chuwi Lapbook Air.
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Ti
Hello,
I've tried briefly this kernel:
https://people.canonical.com/~khfeng/lp1728244-testing/ on the Chuwi
Lapbook Air using the current Ubuntu 18.10 (not officially released
yet). Touchpad was working, no right button, but I didn't know about the
GnomeTweak hack mentioned above. @urmanbm use thi
Hello,
have a Telcast F7 should be also the Touchpad SYNA3602, but not working with
Kernel 4.15035.
Does anyone know when the patch comes in the current Ubuntu kernel?
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Would be nice having it on mainline. 😅
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Title:
Touchpad stops working after reboot on Apollo Lake
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Boris,
Can you attach dmesg? Or even better, file a new bug since it may be a
different issue.
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Title:
Touchpad stops working after reboot on Ap
Hi, Hans/Kai-Heng Feng
I tried kernel from comment #187 on Chuwi Lapbook Air 14.1 with touchpad
HID\ALPS0001. It doesn't work for me completely - neither trackpad nor
buttons. Is there anyhow I can help troubleshoot this issue?
BTW. Hans, thank you for your support and answers in my previous
ques
Robert,
There are some patches pending upstream to fix the "incomplete report"
errors in the mean time these can be safely ignored.
As for you needing to do a 2-finger-click to get a right click, that
means that libinput is configured for clickfinger behavior rather then
click areas.
To change t
OK, the touchpad works (same as it did with 4.14.0-997; 2017-12-02), but
there are still some error messages:
kernel: i2c_hid i2c-SYNA3602:00: i2c_hid_get_input: incomplete report (32/1)
kernel: i2c_hid i2c-SYNA3602:00: i2c_hid_get_input: incomplete report (32/261)
Also the "hardware-buttons" d
Kernel from #187 (4.15.0-35 generic; 2018-09-12) works fine on Jumper
EZbook. Thanks a lot Hans and Kai-Heng!
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Title:
Touchpad stops working afte
I have not tested the kernel from Kai-Heng, but I have tested to rebuild
my i2c-hid module after applying the patch from
https://patchwork.kernel.org/patch/10597519/ (running kernel
4.17.0-0.bpo.3-amd64 on Debian Stretch) and I can confirm that the
touchpad now works fine on a Yepo 737A
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Sure.
Kernel with the patch included:
https://people.canonical.com/~khfeng/lp1728244-norpm/
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Title:
Touchpad stops working after reboot on Apoll
Good news (hopefully) it looks like we finally have found a fix which is
not an ugly hack / does not disable runtime pm for other devices which
will hopefully fix this.
Kai-Heng Feng, can you build a kernel with this patch:
https://patchwork.kernel.org/patch/10597519/
Added for reporters of this
@Daniele, go to the Ubuntu or Linuxmint forums or documentation and look up the
command:
sudo dpkg -i *.deb
And you might have to update Grub as well.
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Hi, can anyone explain me how to use the patched kernel of the comment #162 in
linux mint 19? or how can apply the patch and compile the kernel?
I have used the kernel with ubuntu on my yepo 373a and the touchpad worked, but
now i'm trying to do the same thing with linux mint and i'm having no su
@Boris, it's probably better you followup on these bug threads more specific to
your Notebook and touchpad device:
https://bugzilla.redhat.com/show_bug.cgi?id=1591307#c6
Hans de Goede 2018-06-17 05:56:11 EDT
(In reply to Viktar from comment #0)
> I am trying to use Fedora 28 on Chuwi Lapbook Air,
@Boris, there is a mention in this Arch Linux discussion thread of Kernel
4.14.04 and 4.14-rc7 working for your touchpad:
https://bbs.archlinux.org/viewtopic.php?pid=1768446#p1768446
I don't know why kernel 4.18 would not also have this fix. If it works, then
just don't update the kernel.
http
@bbaker6212 Hi, Brad
Thank you for quick answer.
Touchpad model is HID\ALPS0001. Laptop is Chuwi Lapbook Air 14.1.
I tried linux kernel 4.18rc8 with Ubuntu 18.04 today and touchpad didn't
work at all there. Could you please guide me on how to make it work?
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@Boris, it depends what is the touchpad device you have in your Lapbook Air.
There is a couple of patches rolled into kernel 4.17 and 4.18 ...
https://forum.manjaro.org/t/lenovo-ideapad-330-touchpad-not-working/50764/12
https://forum.manjaro.org/t/touchpad-syna3602-0911-5288-not-working-at-all/362
Hi, does anyone know when this bug will be fixed?
I really would love to use Ubuntu on my Chuwi Lapbook Air but I can't
because touchpad doesn't work.
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@chrisbi, this bug is about a touchpad-kernel. It's not the right place
for your post/question about wifi-kernel.
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Title:
Touchpad stops working
I have a Yepo 737A, when i use linux-modules-
extra-4.17.0-1-generic_4.17.0-1.2~lp1728244_amd64.deb, i can use WIFI, i
have a error when i want to connetc to my SSID
An idea?
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I am running Lubuntu 18.04 with the kernel from @kaihengfeng
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Title:
Touchpad stops working after reboot on Apollo Lake
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I have a Yepo 737A and just installed the modified kernel
Kai-Heng Feng (kaihengfeng) wrote on 2018-05-24:#162
Of course. Here's the Kernel:
https://people.canonical.com/~khfeng/lp1728244-testing/
Touchpad is working great! Mouse movement works, corners for left and
right click worked.
I
Hi. Can confirm it's working good too on Mybook-14 apollolake N3350
laptop with [SYNA3602:00 0911:5288] touchpad. Using 18.04 fresh install
and kernel 4.17.0-1 from khfeng, thank you very much.
i2c_hid_get_input still throw garbage incomplete report, but movement, tap,
button all works okay.
once
Is it going mainline?
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Touchpad stops working after reboot on Apollo Lake
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Hi, Hans de Goede.
Following your instructions the right button works correctly.
Thank you very much.
For me this solution is correct, I hope it is implemented.
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V4 Jumper 3 pro, touchpad works perfectly BUT now something is wrong with
the mouse. It has lag. :D
2018-05-25 17:02 GMT+02:00 David Perez Millan
:
> In Ezbook v3 works the scroll, left button and gestures with two fingers,
> but the right button does not work.
> Testing suspension ... works cor
David Perez Millan,
Please run gnome-tweaks and go to: "Keyboard & Mouse" then under "Mouse
Click Emulation" select "Area" that should give you a right click at the
bottom right area of the touchpad.
Regards,
Hans
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In Ezbook v3 works the scroll, left button and gestures with two fingers, but
the right button does not work.
Testing suspension ... works correctly
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188/5000
I have a Jumper Ezbook v3 and it seems to work correctly, running on Ubuntu
18.04.
Mouse movement and double pulsation.
I would have to check, buttons, suspension and two fingers.
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Hans is the upstream guy here ;)
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Touchpad stops working after reboot on Apollo Lake
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The patched kernel results in trackpad fully working on my Yepo 737A.
Buttons, tracking, tapping for doubleclick and two-finger-gesture. Very
good research work, guys!
Did someone already talk to upstream/mainline for investigation and
further steps?
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I found the line which causes troubles. Rafael J. Wysocki's comments put
me on the path (https://bugzilla.kernel.org/show_bug.cgi?id=199821).
In the file "include/linux/pm_qos.h", if you set the
PM_QOS_RESUME_LATENCY_NO_CONSTRAINT constant to value 0, then it works.
I used a vanilla 4.16.10 kerne
After using that patched kernel for 2 days, it's also solves the suspend
freezing problem, i am able to close the lid and open it without removing the
i2c_hid.
Also theres no random freezes/slowdowns like on the 4.14-rc7 kernel.
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Ezbook Jumper 3 PRO V4: touchpad is fully working.
Good job guys :D
2018-05-24 7:02 GMT+02:00 Kai-Heng Feng :
> Of course. Here's the Kernel:
> https://people.canonical.com/~khfeng/lp1728244-testing/
>
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> report.
> ht
Of course. Here's the Kernel:
https://people.canonical.com/~khfeng/lp1728244-testing/
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Title:
Touchpad stops working after reboot on Apollo Lake
If someone compile I can test it on my jumper v4 ezbook
Il mer 23 mag 2018, 09:40 David Franko <1728...@bugs.launchpad.net> ha
scritto:
> Oliver & Hans, thank you!
>
> After reverting that patch and applying the other one + resolving the
> conflicts, i can confirm it works on 4.17.0-rc6 (chuwi l
Oliver & Hans, thank you!
After reverting that patch and applying the other one + resolving the
conflicts, i can confirm it works on 4.17.0-rc6 (chuwi lapbook air).
Movement, tap, scroll, left and right button.
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Olivier, thank you excellent work. I've mailed the upstream developers
and the author of the patch of which the older version fixes things.
Kai-Heng, can you perhaps do a test Ubuntu kernel build with the patch
from comment 158, then other users with different (but similar) model
laptops can test
Patch for kernel 4.16.10 to fix touchpad problems of Thomson X6 (revert
PM / QoS: Fix device resume latency PM QoS patch)
** Patch added: "kernel-4.16.10-thomson-x6.patch"
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1728244/+attachment/5143001/+files/kernel-4.16.10-thomson-x6.patch
-
I finally managed to have a working 4.16.10 kernel (touchpad, gesture,
buttons, sdcard, sound, etc...).
I reverted this patch 0759e80b84e34a84e7e46e2b1adb528c83d84a47 (applied
cleanly) and applied manually 0cc2b4e5a020fc7f4d1795741c116c983e9467d7.
I'll attach a full diff later.
So that's the proo
Olivier Fock,
Thanks, so it seems that:
https://git.kernel.org/pub/scm/linux/kernel/git/torvalds/linux.git/commit/drivers/base?h=v4.14-rc7&id=0cc2b4e5a020fc7f4d1795741c116c983e9467d7
on top of 4.17-rc8 fixes things again, that is very interesting.
You may want to try a recent kernel and then do:
dmesg log
** Attachment added: "dmesg.txt"
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1728244/+attachment/5142014/+files/dmesg.txt
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Some details about /sys/bus/i2c/devices/, note I used a 4.14-rc8
previously patched (#153)
olivier@debian:~$ uname -a
Linux debian 4.14.0-rc8 #2 SMP Sun May 20 20:25:16 CEST 2018 x86_64 GNU/Linux
olivier@debian:~$ ls -l /sys/bus/i2c/devices/
total 0
lrwxrwxrwx 1 root root 0 mai 20 21:23 i2c-0 -
Hans,
- I compiled a fresh 4.14-rc8 vanilla kernel and touchpad didn't work.
After applied this patch
(https://git.kernel.org/pub/scm/linux/kernel/git/torvalds/linux.git/commit/drivers/base?h=v4.14-rc7&id=0cc2b4e5a020fc7f4d1795741c116c983e9467d7),
the touchpad worked again !
To compile, I need t
And a dmesg directly after boot with the non-working 4.14-rc7 + another
one with the working 4.14-rc8 based one would also be good.
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Title:
Touch
Olivier Fock,
Thanks for your work on this, that is some excellent detective work.
Also good to know that the "incomplete report" errors are also happening
in a working setup.
The buttons starting to work after you updating the drivers/hid
directory is expected, I have done several fixes to the h
What would also be helpful is an acpidump of your Thomson X6 as well the
output of:
ls -l /sys/bus/i2c/devices
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Title:
Touchpad stops working af
Hi,
I had a Thomson X6 notebook, it's seems to be a Jumper Ebook 3 Pro
rebranded.
I compiled original kernel from kernel.org.
- With 4.14 RC7 version, movements, simple ou double tab click, 2 finger
gesture worked. But click buttons not.
- With 4.14 RC8 version, nothing works anymore ! I did so
Patch for 4.14.41 kernel
** Patch added: "thomson-x6-4.14.41.patch"
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1728244/+attachment/5141806/+files/thomson-x6-4.14.41.patch
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h
@Hans de Goede (j-w-r-degoede)
** Attachment added: "dmesg.log from YEPO 737A is attached"
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1728244/+attachment/5141516/+files/dmesg.log
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Can people with this problem please boot with:
i2c_designware_core.dyndbg=+p i2c-hid.debug=1
Added to their kernel commandline and then directly after boot run:
dmesg > dmesg.log
And attach the generated dmesg.log file here?
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Tried it on my machine, it does not solve the touchpad problems on Chuwi
Lapbook air, i think it has a different touchpad than what that fix
solves.
lavjamanxd@sargeras:~/Downloads$ uname --all
Linux sargeras 4.15.0-20-generic #21~lp1728244 SMP Fri Apr 27 13:19:49 CST 2018
x86_64 x86_64 x86_64 GN
Please try this one:
https://people.canonical.com/~khfeng/lp1728244-bionic/
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Title:
Touchpad stops working after reboot on Apollo Lake
To manage
Hi guys,
glad to inform that touchpad now is working on Teclast F7 running Xubuntu 18.04
It is just temporary workaround, hope it will added to default kernel.
All you need to do is patch kernel with that file
https://github.com/brotfessor/sipodev/tree/master/b
1. Add needed packages before comp
Hi, I tried Ubuntu 160404 and Ubuntu 1804 beta 2 on Chuwi Lapboo air
with live usb. On both of them touchpad didn't work. I am not very
experienced with linux environment yet. Is there way for me to
contribute in solving this problem&
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Hi, is there any progress on this bug?
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Title:
Touchpad stops working after reboot on Apollo Lake
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My YEPO 737A with recent 4.16.1-041601-lowlatency kernel under Mint 18.3
still needs suspend in order to run touchpad smoothly after it (I
expected 4.16 release will fix it finally, but it's not).
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it is a lost cause. :)
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Touchpad stops working after reboot on Apollo Lake
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Another Teclast F7 user here.
Touchpad is not working for me at all on 18.04 daily.
Works fine on Windows 10 though. =\
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Title:
Touchpad stops w
Jose, can you tell us which exact kernel 4.15 build you got to work? Can
you also specify which revision of the Jumper EZbook 3 you are using?
If you don't know, you can find out your BIOS version and release date
using:
sudo dmidecode -s bios-version
sudo dmidecode -s bios-release-date
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Also affected.
In my case I got a 4.15 kernel working in my jumper ezbook3 pro, ubuntu
17.10, the touchpad was detected as ImPS/2 protocol (so as an extended
mouse) (enough for me), but after reinstall a ubuntu mate 18 (recent
kernel) the touchpad is detected with CyPS/2 protocol and does not work
Teclast F7 affected this bug too, actually it uses same touchpad as Chuwi and
Yepo.
I have compared dmesg messages from teclast f7 working on ubuntu 18.04 with
above posted almost same messages there.
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Someone mentioned, if you blacklist the i2c_hid driver, then the
resume/suspend starts working without deep freeze. (atleast on Chuwi
Lapbook Air)
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Still not working on 4.16.0-rc6. Is there actually development going on
concering this issue?
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Title:
Touchpad stops working after reboot on Apol
Reported.
https://bugs.launchpad.net/ubuntu/+source/pulseaudio/+bug/1753298
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https://bugs.launchpad.net/bugs/1728244
Title:
Touchpad stops working after reboot on Apollo Lake
To manag
Still not working for me. I just tried a new 4.16 kernel and I noticied
that audio is not working. I tried a lot of 4.16 ubuntu kenerls and
audio is not working in them.
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Does not work on 4.16.0-041600rc1-lowlatency on my YEPO 737S. I never
had it working a bit, whichever kernel i booted. `dmesg` output is
attached.
** Attachment added: "dmesg.txt"
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1728244/+attachment/5062564/+files/dmesg.txt
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iBART, dmesg @ YEPO 737A (obtained after closing the cover and opening
it back after preliminary login - touchpad works with fully workable
mouse and both buttons after that) is attached.
I used next cmds in order to automatically enter into
4.16.0-041600rc1-lowlatency after reboot:
yep ~ # wget
I can't test the touchpad on 4.16, since it wont get up from suspend state.
Tried it on 4.16-rc1 and 4.16-rc2 and it was the same. Resume from suspend
worked on 4.15 but not on 4.16 and also on 4.15-rc9 i was able to get a
half-working (cursor movement/tap, but no left/right buttons) touchpad af
Vitaliyy, post your dmesg please.
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Title:
Touchpad stops working after reboot on Apollo Lake
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Hans,
Based on the test result, the commit is not the culprit.
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Title:
Touchpad stops working after reboot on Apollo Lake
To manage notification
Touchpad is working and both 2 buttons are clickable after applying
v4.16-rc1 (4.16.0-041600rc1-generic and 4.16.0-041600rc1-lowlatency),
and only after returning back from "suspend" mode (before v4.16-rc1 both
2 buttons were not clickable even touchpad was working after "suspend")
on my YEPO 737A
Thanks kaihengfeng.
Touch-pad is not working. :(
** Attachment added: "dmesg_4.15_revert"
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1728244/+attachment/5053686/+files/dmesg_4.15_revert
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There you go,
http://people.canonical.com/~khfeng/lp1728244-revert/
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Title:
Touchpad stops working after reboot on Apollo Lake
To manage notific
Hans,
from the mainline the last semi working is the rc7 (4.14.0-041400rc7 ...
http://kernel.ubuntu.com/~kernel-ppa/mainline/v4.14-rc7/)
We have other kernel branches and I tried the drm-intel-next thinking
that something labelled intel has more compatibility. I was right,
indeed the touchpad was
Hi Bart,
In your previous comment you set that linux-
image-4.14.0-997-generic_4.14.0-997.201712022100_amd64.deb is working,
now you say that 4.14.0-041400rc7 is the latest working, and that 4.14
final does not work? linux-
image-4.14.0-997-generic_4.14.0-997.201712022100_amd64.deb sounds like
it
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