Tony, please file a new bug.
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Title:
14e4:1687 broadcom tg3 network driver disconnects under high load
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Have an EliteDesk mini 705 G2 with identical issue and none of the fixes worked.
running Ubuntu 20.04.2 LTS
So it isn't fixed.
What do you need to troubleshoot this?
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Just letting know that "iommu=pt" fixed my problem on HP Elitedesk 705
G2. There was not even a talk about test benching anything since I could
not even download a 100MB file using 300Mbit/s internet connection. It
would lose connection without any logs. It however would recover with
ifdown/ifup.
I did not apply the patch in #13, but I did try disabling highdma with
ethtool (essentially what the patch makes permanent) and that had no
effect for me (at least not on the kernel I was using at the time). I
did try the patch in #40 and that had no effect for me either. The only
thing I've found
Has anyone applied the patch to the tg3 driver that was shared in
comment# 13? That one solved the issue for me. If that was the real
fix, I'd like to inform the tg3 maintainers about it so that we can have
it patched in the mainline. thanks.
tp
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I'll also add that though I had previously tried iommu=soft with no
luck, trying iommu=pt as suggested by chithanh in post 70 does seem to
workaround the issue successfully. I'm not sure as to why that would be
the case as this is neither a VM nor a VM host, but since adding the
parameter to my ker
Problem still exists with kernel 5.3.0-59-generic. Same machine I
reported on previously. Multiple kernel releases since then. Only change
with more recent kernels is that the connection recovers on its own
after a few minutes (as opposed to requiring a reboot). Still, the only
workaround that has
Chi-Thanh Christopher Nguyen, please note:
1) The kernel 5.2.7 is not supported here on Launchapd. Hence, please
re-direct your inquiry to the relevant maintainer(s) upstream.
2) If you can reproduce the issue with a supported kernel then please file a
new report to provide debugging logs via a
Status changed to 'Confirmed' because the bug affects multiple users.
** Changed in: linux (Ubuntu)
Status: New => Confirmed
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** No longer affects: linux (Ubuntu)
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Title:
14e4:1687 broadcom tg3 network driver disconnects under high load
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Still an issue here with Dell Latitude 5495 and Kernel 5.2.7.
I noticed that very much like similar problems I had with Realtek LAN,
it helped as a workaround to boot with iommu=pt kernel parameter.
A rtl8169 report was here
https://bugzilla.kernel.org/show_bug.cgi?id=14962 (and many others
exist
** Tags added: cscc
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14e4:1687 broadcom tg3 network driver disconnects under high load
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Actually with kernel 5.1.15 and if i don't make a mistake, this commit is
merged since 2018-07-16;
A first speedtest-net gives me this outpout=
tg3 :03:00.0 eno1: 0: Host status block
[0001:00d5:(:0443:):(:00bc)]
tg3 :03:00.0 eno1: 0: NAPI info
[00d5:00d5:(011
Thank you, Kai-Heng Feng. Really appreciate it.
Currently I'm under a lot of pressure at work. But I will try this in the
next days, to see if it fixes the problem for us. My network still have the
same condition and my previous kernel versions are still breaking. So, it
should be easy to reproduc
Latest kernels in Xenial, Bionic, Cosmic and Disco have the following commit:
commit 3a498606bb04af603a46ebde8296040b2de350d1
Author: Sanjeev Bansal
Date: Mon Jul 16 11:13:32 2018 +0530
tg3: Add higher cpu clock for 5762.
This patch has fix for TX timeout while running bi-direction
** Changed in: linux (Ubuntu)
Assignee: Kai-Heng Feng (kaihengfeng) => (unassigned)
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Title:
14e4:1687 broadcom tg3 network driver disconnect
I have not experienced the issue since I started using kernel 4.20.11 .
On Fri., May 24, 2019, 9:54 a.m. Shane R. Spencer,
wrote:
> Same issue with HP EliteDesk 705 G2 MINI
>
> Turned off all power saving options in BIOS.
>
> Currently running 18.04 HWE EDGE (Linux 5.0.0-15-generic) compiled wit
Same issue with HP EliteDesk 705 G2 MINI
Turned off all power saving options in BIOS.
Currently running 18.04 HWE EDGE (Linux 5.0.0-15-generic) compiled with:
CONFIG_TIGON3=m
CONFIG_TIGON3_HWMON=y
Tempted to turn off HWMON.
[1.314002] tg3 :01:00.0 eth0: Tigon3 [partno(BCM95762) rev 576
I have been experiencing this issue on an HP 745 G4 with the same BCM
5762 on several kernel versions from ubuntu 16.04 and up to 4.15.0-45.
On my system the network would immediately crash often before logging
in. Occasionally I would be able to ping for several seconds before the
device would cr
@paulo.guedes
Yes, removing and re-adding the modules as you describe does at least
recover eno1 without rebooting. Still, hardly a solution for what was
intended to be a headless Plex server. This happens every time I start
an mpeg2 tv stream through my plex box which is only about a 20mbps
load.
Also, on the last crash, I caught it while it was happening and RX/TX
errors and collisions all went through the roof right before it went
"no-carrier".
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we're using this hp g1 thing primarily for torrent seeding and
gnuMotion... so it is consistently getting ~5mb/s and pushing out 300kb/s.
the explanation on #60 might explain why this recipe is somewhat stable --
its always active.
i also havnt updated the bios - i wont have physical access for
Thank you.
I am still having the problem during our cloning process, although it's not
so frequent. Before the patch I applied, each and every transfer would
ALWAYS kick the tg3 bug.
Here it seems related to problems with NAPI. AFAIK, this is an approach to
handle interrupt bursts. NIC's work typi
Confirmed that this is still an issue on 18.04.1. I have an HP 705 G1
with the Broadcom 5762. In my case it's a Plex server. Whenever I try to
stream something the interface goes "NO-CARRIER" and the only way to
recover is to reboot. I've tried disabling highdma, tso and gso using
ethtool, iommu=so
Yep, dmesg | grep tg3 | less =
tg3.c:v3.137 (May 11, 2014)
tg3 :03:00.0 eth0: Tigon3 [partno(BCM95762) rev 5762100] (PCI Express)
tg3 :03:00.0 eth0: attached PHY is 5762C (10/100/1000Base-T Ethernet)
(WireSpeed[1], EEE[1])
tg3 :03:00.0 eth0: RXcsums[1] LinkChgREG[0] MIirq[0] ASF[1] TSO
Yea I saw the same issue on Gigabits ethernet. I raised the issue [1] to
the tg3 maintainers.
Do you use 5762?
[1] https://www.spinics.net/lists/netdev/msg538330.html
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Actually with 4.19.6 and Bios HP V02.31, Tg3 still crash with 100Mbps or
1 Gbps
Logs are still the same
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Title:
14e4:1687 broadcom tg3 network d
Hi,
the commit 3a498606bb04af603a46ebde8296040b2de350d1 mentioned in #54 has
been integrated to my current customized RHEL(CentOS)-7 for a certain
time. This fix can also be found in the new kernel releases, however
even with the 4.19 mainline kernel the bug is still not solved.
- For a 1Gbps eth
I guess this commit fixes the issue. Can anyone try it?
commit 3a498606bb04af603a46ebde8296040b2de350d1
Author: Sanjeev Bansal
Date: Mon Jul 16 11:13:32 2018 +0530
tg3: Add higher cpu clock for 5762.
This patch has fix for TX timeout while running bi-directional
traffic with 1
Hi guys,
A little review about the new bios (2.30) available for HP EliteDesk 705 G1
SFF/2215, BIOS L06 v02.30 03/22/2018.
It's change nothing about the TG3 driver= still crash (without iommu=soft, in
my case) :(
[ 80.864034] [ cut here ]
[ 80.864039] NETDEV WATC
Sorry for multi posting, didn't saw the 4.15.0.9 kernel before... :)
TG3 still crash, but not too early... I made several video on full HD + several
speed test before losing connection; (FTTH here, my download speed is about 290
Mbps)
** Attachment added: "TG3 4.15.9"
https://bugs.launchpad.
Hi Kai-heng,
Here are the test results we got.
Kernel 4.15.0-14-generic failed. Transmit queue timed out. The dmesg output
is attached. The tg3 module crashes in a few seconds right after opening
the user session (e.g. about less than 10 sec).
However, kernel 4.15.0-9-generic worked like a charm.
We tried this same version yesterday and the bug was still present.
Actually it looked worse, because the machine crashed faster (maybe was
just an impression). Will collect logs to report this properly soon, in a
few hours.
Paulo
On Fri, Apr 13, 2018, 13:55 luc <1447...@bugs.launchpad.net> wrote:
Hi Kai-heng,
I tried 4.15.0-14-generic #15~lp1447664 SMP Tue Mar 20 14:31:37 CST 2018 x86_64
x86_64 x86_64 GNU/Linux, on Lubuntu 17.10.
I have a Hewlett-Packard HP EliteDesk 705 G1 SFF/2215, BIOS L06 v02.28
02/07/2017 and Lubuntu is in UEFI mode (my only OS) on this device.
Unfortunelly, i have
Folks,
tg3 maintainers are waiting for the test result. Hopefully it can fix
the issue.
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Title:
14e4:1687 broadcom tg3 network driver disconnect
Ok, I'll check it out. Thank you very much!
By the way, we downloaded and tested one of the Deb packages you created,
and it worked quite well. Will check which one was exactly before
reporting (almost sure it was the one for xenial).
We managed to reproduce the issue easily by booting into pxe
Guy, Broadcom has a new patch [1] that need to test.
Here's the kernel [2] to try.
[1] https://lkml.org/lkml/2018/3/20/35
[2] https://people.canonical.com/~khfeng/lp1447664-20180320/
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htt
The kernel was compiled in Bionic, so it has wrong dependency on Xenial.
I built a new one, please give it a try:
http://people.canonical.com/~khfeng/lp1447664-xenial/
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dpkg: dependency problems prevent configuration of
linux-headers-4.13.0-34-generic:
linux-headers-4.13.0-34-generic depends on libssl1.1 (>= 1.1.0); however:
Package libssl1.1 is not installed
Depending version problem for Ubuntu 16.04?
ii libssl-dev:amd64 1.0.2g-1ubuntu
i recently got one of these EliteDesks. tg3 locks up like once a week;
seems to happen when flexget adds a bunch to transmission ... it spikes
the TX... and boom. i just installed the patched kernel now. thanks
yall.
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Thank you, we will try it as soon as possible.
Currently I'm on vacation, and will not be able to test it until about
March 5 (2 weeks from now). But as soon as I test it, I'll let you know
about the results.
It would be great if someone else could try it too.
Thanks,
Paulo
On Feb 12, 2018 3:2
** Changed in: linux (Ubuntu)
Assignee: (unassigned) => Kai-Heng Feng (kaihengfeng)
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Title:
14e4:1687 broadcom tg3 network driver disconnect
Kernel with patch in comment #40. Please try it out.
http://people.canonical.com/~khfeng/lp1447664-clk/
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Title:
14e4:1687 broadcom tg3 network d
Hello, this thread has a patch that solved the bug (for me).
https://www.mail-archive.com/netdev@vger.kernel.org/msg189347.html
The patch is here:
https://www.mail-archive.com/netdev@vger.kernel.org/msg189923/0001-tg3-Add-clock-override-support-for-5762.patch
I tested this patch on the following
Hello, I would like to confirm that it's useful to file a new bug for this
issue. For me, the problem I'm having is the same as we are discussing in
this thread. Would it be just a duplicate?
Maybe I'm missing something, because I don't know the details of the bug
hunting process for Ubuntu.
Can
First please file an upstream bug at https://bugzilla.kernel.org/
Product: Drivers
Component: Network
Also, looks like it's a Ubuntu certified hardware, let me ask around.
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Hello, I am still having this bug. I'm working with several HP machines, with
the same model as Yngvi. Here it is (from dmesg messages):
Hardware name: HP HP EliteDesk 705 G3 Brazil Desktop Mini/8266, BIOS P26 Ver.
02.03 12/22/2016
Interesting to notice that it always happens with a 10/100 switc
Take a deeper look, I don't think [1] will help the situation. It's for
mainly to solve the issue on jumbo frame.
I thinks it's better to ask HP and Broadcom to fix the issue.
[1]
https://github.com/torvalds/linux/commit/4419bb1cedcda0272e1dc410345c5a1d1da0e367
#diff-ee9b0abeec638cc316efd5b30e0e0
tg3 still crashing..
[ 301.753501] tg3 :01:00.0 eno1: Link is up at 100 Mbps, full duplex
[ 301.753546] tg3 :01:00.0 eno1: Flow control is off for TX and off for RX
[ 301.753551] tg3 :01:00.0 eno1: EEE is disabled
[ 312.032110] NETDEV WATCHDOG: eno1 (tg3): transmit queue 0 timed ou
This kernel works on the HP box i have.
Tested with Firefox and speedtest.net.
Tested with iperf3 on 1Gpbs, 100Mbps full-duplex and 100Mbps half-duplex.
No timeouts or errors in dmesg :)
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Probably. I built a new one, please give it a try:
http://people.canonical.com/~khfeng/lp1447664~2/
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Title:
14e4:1687 broadcom tg3 network driver
I tested this kernel but was unable to mount the hard disk.
Missing modules for HP EliteDesk 705 G3 Desktop Mini?
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Title:
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There you go:
http://people.canonical.com/~khfeng/lp1447664/
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Title:
14e4:1687 broadcom tg3 network driver disconnects under high load
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If you point me to the kernel package I can try it..
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> On 11 Jan 2018, at 9:23 PM, Tessio Fechine wrote:
>
> There was a commit to fix something about the BCM5762 variant, but it seems
> to be restricted to DELL servers..
> https://github.com/torvalds/linux/commit/4419bb1cedcda0272e1dc410345c5a1d1da0e367#diff-ee9b0abeec638cc316efd5b30e0e01e8
Can
There was a commit to fix something about the BCM5762 variant, but it seems to
be restricted to DELL servers..
https://github.com/torvalds/linux/commit/4419bb1cedcda0272e1dc410345c5a1d1da0e367#diff-ee9b0abeec638cc316efd5b30e0e01e8
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Hello, I have seen the exactly same issue, with the exactly same
hardware you have: it's the HP EliteDesk 705 G3 Desktop Mini.
I've tested already a ton of options, including recompiling the latest
kernel, booting with several parameters, and so on and so forth. Got
nothing more than a big headach
Having same same issue on HP EliteDesk 705 G3 Desktop Mini (W4V44AV)
Broadcom Corporation NetXtreme BCM5762 Gigabit Ethernet PCIe (rev 10) and tg3
module
Error is triggered after the link speed is set or negotiated to 100Mbps
Usually within 15sec of ping ower 100Mbps link
But but works ok with 1G
hi guys,
Not a fix but it did the trick: add to your grub iommu=soft.
You will have a fully working ethernet connection...without reduce the speed.
Mine look like this = GRUB_CMDLINE_LINUX_DEFAULT="iommu=soft"
After you have to update grub, like you know.
Why?
Because of this lines with DMESG after
FWIW, I can't reproduce the issue on the same chip. I used iperf instead
of scp though.
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Title:
14e4:1687 broadcom tg3 network driver disconnects
Hello,
i am having the same problem in HP EliteDesk 705 G2 Desktop Mini.
I tried 14.04, 16.04 and 17.04 highdma off solution but this didn't
solve the bug for me.
I am running in a 100Mbit network. I noticed that in gigabit seems to
work, but it seems I did not test for enough time.
Best regard
Hi,
Have same issue with ubuntu 17.04 kernel 4.10.0.19. Any suggestions to
fix this problem, besides to reduce speed of the interface?
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1
If this happens on mainline kernel, please file an upstream bug at
https://bugzilla.kernel.org.
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14e4:1687 broadcom tg3 network driver dis
HP EliteDesk 705 G1 SFF with NetXtreme BCM5762 Gigabit Ethernet PCIe
FTTH user here, no ethernet connection after highload (speedtest or you tube) ,
like others users i had to reboot. The only workaround i found= [sudo ethtool
-s eno1 speed 100 duplex full autoneg on] after a reboot, and i can
** Tags removed: kernel-bug-exists-upstream-4.0
** Tags added: kernel-bug-exists-upstream-4.11
** Tags added: xenial
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Title:
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** Description changed:
- The tg3 broadcom network driver that binds with chipset 5762 goes
- offline and unable to recover (even with tg3 watchdog timeout) when
- network transmit is under high load. Then this happens, only a reboot
- would be able to fix it. Sometimes, however, bringing the in
** Tags removed: latest-bios-2.15
** Tags added: bios-outdated-2.28
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Title:
14e4:1687 broadcom tg3 network driver disconnects under high load
To
Any fix to this bug?
I have the same problem: Ubuntu 16.04 LTS, kernel: 4.8.0-46-generic.
Same problem in Debian 9 kernel 4.9.
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Title:
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It happened to me as well on Proliant 360 gent 9 Ubuntu 16.04.2 with
4.4.0-72-generic kernel
ifconfig -a didn't show any eno devices
3 identical servers (HW and SW) had no problem at all
a simple modprobe tg3 command and all eno devices (1-4) appeared
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I am having the issue as well on kernel 4.4.0-66 (x64). Disabling
HighDMA did not fix anything on my end and I cannot figure out what will
trigger the issue. It seems to occur randomly and even if there is no
active network traffic.
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Any chance there's been any movement on this bug? It's really a pain
for me. Disabling HIGHDMA helped a bit, but now it seems to kick in at
different times. The bandwidth use doesn't seem to be an issue anymore,
but now it disconnects with heavy data transfer to USB. It kicks in
when performing
** Also affects: linux (Debian)
Importance: Undecided
Status: New
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Title:
14e4:1687 broadcom tg3 network driver disconnects under high
Hello, it seems that while running graphical user interface and highdma
off similar problem persists:
NETDEV WATCHDOG: eth0 (tg3): transmit queue 0 timed out
[...]
irq 18: nobody cared (try booting with the "irqpoll" option)
After that device goes offline and can'be brought up again with
rmmod/mo
** Description changed:
The tg3 broadcom network driver that binds with chipset 5762 goes
offline and unable to recover (even with tg3 watchdog timeout) when
network transmit is under high load. Then this happens, only a reboot
would be able to fix it. Sometimes, however, bringing the in
It is confirmed, disabling HIGHDMA fixed the NIC problem. This was
tested by putting a system under load for 120+ hours, and simulated over
12TB of data through the tg3 NIC. Great find Lauri, and thank you
again!
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Hi,
I am running on 64-bit system. The machine didn't hiccup in ~36 hours so
we stopped testing there, otherwise I managed to bump into connection
drop within hours, 8 hours tops. For test I had scp copying data inbound
and outbound and in addition to that Youtube was playing in several
browser ta
Lauri,
Can you let me know if you've tested the work-around solution on a 64bit or
32bit OS? AFAK, HIGHMEM option only allows dma support on 64bit system (>4GB),
so I dont think it would make a difference if the native OS is 32bit. The
reason I am asking because I've tested the bug on both
Thank you for your valuable finding. I'll test your suggestion in the
next few days to confirm that it works.
I've also reported the work-around to Broadcom dev team and suggested a patch
to the tg3 driver to disable highdma. I'll keep you updated on the issue...
thank you once again.
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Hi, disabling highdma with ethtool seems to work around the issue. I've
added following udev rule to make the changes permanent in
/etc/udev/rules.d/80-tg3-fix.rules
ACTION=="add", SUBSYSTEM=="net", ATTRS{vendor}=="0x14e4",
ATTRS{device}=="0x1687", RUN+="/sbin/ethtool -K %k highdma off"
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Here is the bug report email to netdev mailing list:
http://www.spinics.net/lists/netdev/msg326389.html
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