[Bug 1341925] Re: [Dell Inspiron 11 - 3147] System will hang on reboot / poweroff

2015-03-29 Thread Miles Wolbe
Thanks very much papashou! Dell Inspiron 11 3147 running Linux Mint 17.1 x64 would formerly fail to restart or shutdown, remaining stuck on Mint logo screen. After upgrading BIOS to version A04 < http://www.dell.com/support/home/us/en/04/Drivers/DriversDetails?driverId=WVHPF >, restart and shutdown

[Bug 1341925] Re: [Dell Inspiron 11 - 3147] System will hang on reboot / poweroff

2015-03-02 Thread Anthony Wong
** Changed in: hwe-next Status: Confirmed => Invalid ** Changed in: linux (Ubuntu) Status: Confirmed => Invalid -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1341925 Title: [Dell Insp

[Bug 1341925] Re: [Dell Inspiron 11 - 3147] System will hang on reboot / poweroff

2015-03-01 Thread Po-Hsu Lin
Hi Jesse, Yes! BIOS A03 could fix this poweroff hang issue. Thanks! ** Changed in: hwe-next Status: Incomplete => Confirmed ** Changed in: linux (Ubuntu) Status: Incomplete => Confirmed -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscr

[Bug 1341925] Re: [Dell Inspiron 11 - 3147] System will hang on reboot / poweroff

2015-01-15 Thread Jesse Sung
@PHLin, According to #37, please update its BIOS and see if this issue is still valid, thanks. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1341925 Title: [Dell Inspiron 11 - 3147] System will han

[Bug 1341925] Re: [Dell Inspiron 11 - 3147] System will hang on reboot / poweroff

2015-01-13 Thread papashou
This is fixed by updating to the latest BIOS update from Dell (A03) released in December. I am currently running Ubuntu 14.04, no blacklisting required; am able to reboot without any issues now. Brightness doesn't work right -- You received this bug notification because you are a member of Ubu

[Bug 1341925] Re: [Dell Inspiron 11 - 3147] System will hang on reboot / poweroff

2014-09-05 Thread Steve Haube
I blacklisted dw_dmac and dw_dmac_core and now I can shutdown/reboot/suspend/resume! I am using Linux Mint 17, based on Ubuntu 14.04, kernel 3.16.1. Special thanks to Gilberto Tanzola for the info! -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed

[Bug 1341925] Re: [Dell Inspiron 11 - 3147] System will hang on reboot / poweroff

2014-09-05 Thread vaiha
@sdee Ubuntu 14.04.1 Desktop 64bit Kernel 3.13.0-35-generic -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1341925 Title: [Dell Inspiron 11 - 3147] System will hang on reboot / poweroff To manage n

[Bug 1341925] Re: [Dell Inspiron 11 - 3147] System will hang on reboot / poweroff

2014-09-05 Thread sdee
@gaggery tsai The latest version of intel microcode is 20140624 available here https://downloadcenter.intel.com/Detail_Desc.aspx?DwnldID=23984 Would you confirm if that version matches the 811 or 819 numbers you mention? -- You received this bug notification because you are a member of Ubuntu

[Bug 1341925] Re: [Dell Inspiron 11 - 3147] System will hang on reboot / poweroff

2014-09-05 Thread sdee
@vaiha What version of Ubuntu did you try the blacklisting on? -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1341925 Title: [Dell Inspiron 11 - 3147] System will hang on reboot / poweroff To manag

[Bug 1341925] Re: [Dell Inspiron 11 - 3147] System will hang on reboot / poweroff

2014-09-05 Thread vaiha
@Gilberto I've tested blacklisting dw_dmac and dw_dmac_core. I'm happy to say that I can now shutdown/reboot/suspend/resume! -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1341925 Title: [Dell Insp

[Bug 1341925] Re: [Dell Inspiron 11 - 3147] System will hang on reboot / poweroff

2014-09-04 Thread Gaggery Tsai
There is a known issues before microcode 811. Could you please up revision to microcode 811 or 819 and let us know if it helps? Thank you. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1341925 Title:

[Bug 1341925] Re: [Dell Inspiron 11 - 3147] System will hang on reboot / poweroff

2014-09-04 Thread Gilberto Tanzola
I may be wrong about this, but there doesn't seem to be any important hardware connected to this bus. All the hardware components I know of seem to work fine without dw_dmac loaded. I don't remember where I read this, but if there was hardware connected to the HSUART (Bluetooth, GPS, things like

[Bug 1341925] Re: [Dell Inspiron 11 - 3147] System will hang on reboot / poweroff

2014-09-04 Thread Steve Haube
Question...If I blacklist dw_dmac, will my Inspiron11-3147 no longer work? Doesn't it need dw_dmac? Is there a replacement module? Sorry for the dumb question but I am not yet a linux guru. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ub

[Bug 1341925] Re: [Dell Inspiron 11 - 3147] System will hang on reboot / poweroff

2014-09-04 Thread Gilberto Tanzola
Adding noapic to the kernel command line enabled shutdown/reboot/suspend/resume for me, but it wouldn't boot reliably. This issue seems to be caused by a buggy driver for the Synopsys Designware I2C DMA controller, which is also used in the HP x360 and various other 2-in-1s and laptops. Blacklis

[Bug 1341925] Re: [Dell Inspiron 11 - 3147] System will hang on reboot / poweroff

2014-09-02 Thread James Sparenberg
May I request that this bug be upgraded to high priority. (P1) As this is not just a 3147 issue and it's not ACPI related. If you look here. https://www.google.com/?gws_rd=ssl#q=ubuntu+14.04+won%27t+shut+down&spell=1 This is being reported in the forums and across the web in a wide variety of har

[Bug 1341925] Re: [Dell Inspiron 11 - 3147] System will hang on reboot / poweroff

2014-08-30 Thread vaiha
I used 12.04.5 iso image. Kernel 3.13.0-32 I'm not able to shutdown/reboot/suspend/resume. Could it be the kernel version ? -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1341925 Title: [Dell Inspi

[Bug 1341925] Re: [Dell Inspiron 11 - 3147] System will hang on reboot / poweroff

2014-08-30 Thread sdee
@grifter I tried ubuntu 12.04 from USB stick and reboot works properly. As for suspend/resume this appears not to be supported in 12.04 as a suspend option is not present in the drop down OS menu that contains the logout/reboot/shutdown options.It may require installation to the HDD (rather t

[Bug 1341925] Re: [Dell Inspiron 11 - 3147] System will hang on reboot / poweroff

2014-08-28 Thread Steve Haube
I am using Linux Mint 17, Cinnamon 64 bit 2.2.16 on Inspiron 11 - 3147 Tried v3.17-rc2 utopic... touch screen did not work. returned to v3.16.1... touch sceen ok. still waiting for shutdown/reboot fix. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscri

[Bug 1341925] Re: [Dell Inspiron 11 - 3147] System will hang on reboot / poweroff

2014-08-25 Thread Jesse Sung
According to the changelog, there's no microcode update in BIOS A02... --- - Updated KBC version to 1.27. - Changed TouchPadSync Algorithms and add touch pad sync timer (10 count). --- -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. ht

[Bug 1341925] Re: [Dell Inspiron 11 - 3147] System will hang on reboot / poweroff

2014-08-25 Thread Grifter SYS0
Tried it. Sadly there are no improvements. Suspend/resume/shutdown and reboot not working. Ubuntu 14.04.1 x64. Anyone tried Ubuntu 12.04.2 x64 ? http://www.ubuntu.com/certification/hardware/201403-14889/ -- You received this bug notification because you are a member of Ubuntu Bugs, which is subs

[Bug 1341925] Re: [Dell Inspiron 11 - 3147] System will hang on reboot / poweroff

2014-08-25 Thread Seweryn
There is a new BIOS update called A02, I can't check it now but it should resolve our problem. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1341925 Title: [Dell Inspiron 11 - 3147] System will hang

[Bug 1341925] Re: [Dell Inspiron 11 - 3147] System will hang on reboot / poweroff

2014-08-18 Thread Jesse Sung
It would be helpful if we can get the microcode revision of Acer Aspire V3-111P-C9Z3. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1341925 Title: [Dell Inspiron 11 - 3147] System will hang on reboo

[Bug 1341925] Re: [Dell Inspiron 11 - 3147] System will hang on reboot / poweroff

2014-08-17 Thread Grifter SYS0
Interesting. I tried Ubuntu 13.10 (x64) Live USB. Suspend and resume is still not working, but I can shutdown and reboot The kernel version is 3.11.0-12-generic -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.ne

[Bug 1341925] Re: [Dell Inspiron 11 - 3147] System will hang on reboot / poweroff

2014-08-17 Thread SGriffin
I have some additional information on this issue since I own this computer and have the same problem: Ubuntu 13.10 (x64) seems flawless on this machine. Not sure why, but something in 14.04 causes this to happen? It might be unrelated to this exact computer as it happens on a similar machine, t

[Bug 1341925] Re: [Dell Inspiron 11 - 3147] System will hang on reboot / poweroff

2014-08-13 Thread Jesse Sung
For N2830 and N3530 a newer microcode is needed. For now we can only wait for new microcode release or a BIOS update. ** Changed in: hwe-next Status: Triaged => Incomplete -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https:/

[Bug 1341925] Re: [Dell Inspiron 11 - 3147] System will hang on reboot / poweroff

2014-08-12 Thread vaiha
[7.081484] microcode: CPU0 sig=0x30678, pf=0x8, revision=0x809 [7.081503] microcode: CPU1 sig=0x30678, pf=0x8, revision=0x809 [7.081519] microcode: CPU2 sig=0x30678, pf=0x8, revision=0x809 [7.081530] microcode: CPU3 sig=0x30678, pf=0x8, revision=0x809 [7.081637] microcode: Micro

[Bug 1341925] Re: [Dell Inspiron 11 - 3147] System will hang on reboot / poweroff

2014-08-12 Thread sdee
@wenchien yes the system boots up with intel-microcode installed. $ dmesg | grep microcode microcode: CPU0 sig=0x30678, pf=0x8, revision=0x809 microcode: CPU1 sig=0x30678, pf=0x8, revision=0x809 microcode: Microcode Update Driver: v2.00 , Peter Oruba Then reboot and suspend/resumes tests were d

[Bug 1341925] Re: [Dell Inspiron 11 - 3147] System will hang on reboot / poweroff

2014-08-12 Thread Jesse Sung
@sdee, did the system boot up with intel-microcode installed before the reboot/power-off test? -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1341925 Title: [Dell Inspiron 11 - 3147] System will hang

[Bug 1341925] Re: [Dell Inspiron 11 - 3147] System will hang on reboot / poweroff

2014-08-12 Thread sdee
With intel-microcode installed there is no change or improvement. Do you have any other things you want me to try? -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1341925 Title: [Dell Inspiron 11 - 3

[Bug 1341925] Re: [Dell Inspiron 11 - 3147] System will hang on reboot / poweroff

2014-08-12 Thread Jesse Sung
Does it help by installing intel-microcode? ** Changed in: linux (Ubuntu) Status: Confirmed => Incomplete -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1341925 Title: [Dell Inspiron 11 - 314

[Bug 1341925] Re: [Dell Inspiron 11 - 3147] System will hang on reboot / poweroff

2014-08-11 Thread Anthony Wong
** Changed in: hwe-next Assignee: (unassigned) => Jesse Sung (wenchien) ** Changed in: hwe-next Status: New => Triaged ** Changed in: hwe-next Importance: Undecided => Medium -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubu

[Bug 1341925] Re: [Dell Inspiron 11 - 3147] System will hang on reboot / poweroff

2014-08-10 Thread vaiha
I am using Dell Inspiron 11 3000 2-in-1 (3147) too. I don't have any luck with acpi=off (Boot up process stuck at ath9k and irq problems) acpi = force/ht did not help either (Able to boot up) I tried nolapic with some success (Sometimes it will not boot up, stuck at i2c_designware and irq 32 pro

[Bug 1341925] Re: [Dell Inspiron 11 - 3147] System will hang on reboot / poweroff

2014-08-07 Thread sdee
** Attachment added: "acpi.tar.bz" https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1341925/+attachment/4172417/+files/acpi.tar.bz -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1341925 Title:

[Bug 1341925] Re: [Dell Inspiron 11 - 3147] System will hang on reboot / poweroff

2014-08-07 Thread sdee
** Attachment added: "dmidecode.txt" https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1341925/+attachment/4172414/+files/dmidecode.txt -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1341925 Tit

[Bug 1341925] Re: [Dell Inspiron 11 - 3147] System will hang on reboot / poweroff

2014-08-07 Thread sdee
To further not about the ACPI Debugging. When using "acpi=ht" the system won't boot, so If acpi=off works and acpi=ht fails, then the issue is in the ACPI table parsing code itself, or perhaps the SMP code. -- You received this bug notification because you are a member of Ubuntu Bugs, which is

[Bug 1341925] Re: [Dell Inspiron 11 - 3147] System will hang on reboot / poweroff

2014-08-07 Thread sdee
Commentary for kern.log timestamps of actions took 15:29:05 boot up with APCI on 15:31:57 closed lid on laptop to suspend - opened lid on laptop to resume but got black screen - held power button for 5 seconds to turn off machine - pushed power button to turn back on - tried to boot up with APCI

[Bug 1341925] Re: [Dell Inspiron 11 - 3147] System will hang on reboot / poweroff

2014-08-07 Thread sdee
As per ACPI debug instructions at https://wiki.ubuntu.com/DebuggingACPI I have attached the requested output. ** Attachment added: "uname.txt" https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1341925/+attachment/4172413/+files/uname.txt -- You received this bug notification because you

[Bug 1341925] Re: [Dell Inspiron 11 - 3147] System will hang on reboot / poweroff

2014-08-07 Thread sdee
** Attachment added: "lspci.txt" https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1341925/+attachment/4172416/+files/lspci.txt -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1341925 Title: [D

[Bug 1341925] Re: [Dell Inspiron 11 - 3147] System will hang on reboot / poweroff

2014-08-07 Thread sdee
The same problem exists with suspend/resume when closing the laptop lid. By adding "acpi=off" as a kernel boot parameter this avoids the hanging on suspend/restart/reboot. For reference I also tried the following, none of which fixed/avoided the problem. - ubuntu 14.10 alpha 2 - ubuntu 13.10 -

[Bug 1341925] Re: [Dell Inspiron 11 - 3147] System will hang on reboot / poweroff

2014-07-23 Thread Anthony Wong
** Changed in: linux (Ubuntu) Assignee: Anthony Wong (anthonywong) => Jesse Sung (wenchien) -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1341925 Title: [Dell Inspiron 11 - 3147] System will ha

[Bug 1341925] Re: [Dell Inspiron 11 - 3147] System will hang on reboot / poweroff

2014-07-14 Thread Po-Hsu Lin
Seems that it's something to do with ACPI, since the "Shut Down" option behaves like "shutdown -H" ubuntu@201403-14888:~$ cat /proc/acpi/wakeup Device S-state Status Sysfs node XHC1 S0*enabled pci::00:14.0 RP01 S4*disabled pci::00:1c.0 PXSX S4*disabled R

[Bug 1341925] Re: [Dell Inspiron 11 - 3147] System will hang on reboot / poweroff

2014-07-14 Thread Po-Hsu Lin
** Summary changed: - [Dell Inspiron 11 - 3147] System will stuck on reboot + [Dell Inspiron 11 - 3147] System will hang on reboot / poweroff -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1341925 Tit