Thanks very much papashou! Dell Inspiron 11 3147 running Linux Mint 17.1
x64 would formerly fail to restart or shutdown, remaining stuck on Mint
logo screen. After upgrading BIOS to version A04 <
http://www.dell.com/support/home/us/en/04/Drivers/DriversDetails?driverId=WVHPF
>, restart and shutdown
** Changed in: hwe-next
Status: Confirmed => Invalid
** Changed in: linux (Ubuntu)
Status: Confirmed => Invalid
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[Dell Insp
Hi Jesse,
Yes! BIOS A03 could fix this poweroff hang issue.
Thanks!
** Changed in: hwe-next
Status: Incomplete => Confirmed
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Status: Incomplete => Confirmed
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@PHLin,
According to #37, please update its BIOS and see if this issue is still valid,
thanks.
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Title:
[Dell Inspiron 11 - 3147] System will han
This is fixed by updating to the latest BIOS update from Dell (A03)
released in December. I am currently running Ubuntu 14.04, no
blacklisting required; am able to reboot without any issues now.
Brightness doesn't work right
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I blacklisted dw_dmac and dw_dmac_core and now I can
shutdown/reboot/suspend/resume!
I am using Linux Mint 17, based on Ubuntu 14.04, kernel 3.16.1.
Special thanks to Gilberto Tanzola for the info!
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@sdee
Ubuntu 14.04.1 Desktop 64bit
Kernel 3.13.0-35-generic
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Title:
[Dell Inspiron 11 - 3147] System will hang on reboot / poweroff
To manage n
@gaggery tsai
The latest version of intel microcode is 20140624 available here
https://downloadcenter.intel.com/Detail_Desc.aspx?DwnldID=23984
Would you confirm if that version matches the 811 or 819 numbers you
mention?
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@vaiha
What version of Ubuntu did you try the blacklisting on?
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Title:
[Dell Inspiron 11 - 3147] System will hang on reboot / poweroff
To manag
@Gilberto
I've tested blacklisting dw_dmac and dw_dmac_core.
I'm happy to say that I can now shutdown/reboot/suspend/resume!
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Title:
[Dell Insp
There is a known issues before microcode 811. Could you please up
revision to microcode 811 or 819 and let us know if it helps? Thank you.
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I may be wrong about this, but there doesn't seem to be any important hardware
connected to this bus.
All the hardware components I know of seem to work fine without dw_dmac loaded.
I don't remember where I read this, but if there was hardware connected to the
HSUART (Bluetooth, GPS, things like
Question...If I blacklist dw_dmac, will my Inspiron11-3147 no longer work?
Doesn't it need dw_dmac?
Is there a replacement module?
Sorry for the dumb question but I am not yet a linux guru.
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Adding noapic to the kernel command line enabled shutdown/reboot/suspend/resume
for me, but it wouldn't boot reliably.
This issue seems to be caused by a buggy driver for the Synopsys Designware I2C
DMA controller, which is also used in the HP x360 and various other 2-in-1s and
laptops. Blacklis
May I request that this bug be upgraded to high priority. (P1) As this
is not just a 3147 issue and it's not ACPI related. If you look here.
https://www.google.com/?gws_rd=ssl#q=ubuntu+14.04+won%27t+shut+down&spell=1
This is being reported in the forums and across the web in a wide
variety of har
I used 12.04.5 iso image. Kernel 3.13.0-32
I'm not able to shutdown/reboot/suspend/resume.
Could it be the kernel version ?
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Title:
[Dell Inspi
@grifter
I tried ubuntu 12.04 from USB stick and reboot works properly.
As for suspend/resume this appears not to be supported in 12.04 as a
suspend option is not present in the drop down OS menu that contains the
logout/reboot/shutdown options.It may require installation to the
HDD (rather t
I am using Linux Mint 17, Cinnamon 64 bit 2.2.16 on Inspiron 11 - 3147
Tried v3.17-rc2 utopic... touch screen did not work.
returned to v3.16.1... touch sceen ok.
still waiting for shutdown/reboot fix.
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According to the changelog, there's no microcode update in BIOS A02...
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- Updated KBC version to 1.27.
- Changed TouchPadSync Algorithms and add touch pad sync timer (10 count).
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ht
Tried it. Sadly there are no improvements. Suspend/resume/shutdown and
reboot not working. Ubuntu 14.04.1 x64.
Anyone tried Ubuntu 12.04.2 x64 ?
http://www.ubuntu.com/certification/hardware/201403-14889/
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There is a new BIOS update called A02, I can't check it now but it
should resolve our problem.
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Title:
[Dell Inspiron 11 - 3147] System will hang
It would be helpful if we can get the microcode revision of Acer Aspire
V3-111P-C9Z3.
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Title:
[Dell Inspiron 11 - 3147] System will hang on reboo
Interesting. I tried Ubuntu 13.10 (x64) Live USB. Suspend and resume is
still not working, but I can shutdown and reboot
The kernel version is 3.11.0-12-generic
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I have some additional information on this issue since I own this
computer and have the same problem:
Ubuntu 13.10 (x64) seems flawless on this machine. Not sure why, but
something in 14.04 causes this to happen? It might be unrelated to this
exact computer as it happens on a similar machine, t
For N2830 and N3530 a newer microcode is needed. For now we can only
wait for new microcode release or a BIOS update.
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Status: Triaged => Incomplete
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https:/
[7.081484] microcode: CPU0 sig=0x30678, pf=0x8, revision=0x809
[7.081503] microcode: CPU1 sig=0x30678, pf=0x8, revision=0x809
[7.081519] microcode: CPU2 sig=0x30678, pf=0x8, revision=0x809
[7.081530] microcode: CPU3 sig=0x30678, pf=0x8, revision=0x809
[7.081637] microcode: Micro
@wenchien yes the system boots up with intel-microcode installed.
$ dmesg | grep microcode
microcode: CPU0 sig=0x30678, pf=0x8, revision=0x809
microcode: CPU1 sig=0x30678, pf=0x8, revision=0x809
microcode: Microcode Update Driver: v2.00 , Peter
Oruba
Then reboot and suspend/resumes tests were d
@sdee, did the system boot up with intel-microcode installed before the
reboot/power-off test?
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Title:
[Dell Inspiron 11 - 3147] System will hang
With intel-microcode installed there is no change or improvement.
Do you have any other things you want me to try?
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Title:
[Dell Inspiron 11 - 3
Does it help by installing intel-microcode?
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Status: Confirmed => Incomplete
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Title:
[Dell Inspiron 11 - 314
** Changed in: hwe-next
Assignee: (unassigned) => Jesse Sung (wenchien)
** Changed in: hwe-next
Status: New => Triaged
** Changed in: hwe-next
Importance: Undecided => Medium
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I am using Dell Inspiron 11 3000 2-in-1 (3147) too.
I don't have any luck with acpi=off (Boot up process stuck at ath9k and irq
problems)
acpi = force/ht did not help either (Able to boot up)
I tried nolapic with some success (Sometimes it will not boot up, stuck
at i2c_designware and irq 32 pro
** Attachment added: "acpi.tar.bz"
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1341925/+attachment/4172417/+files/acpi.tar.bz
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** Attachment added: "dmidecode.txt"
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1341925/+attachment/4172414/+files/dmidecode.txt
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Tit
To further not about the ACPI Debugging.
When using "acpi=ht" the system won't boot, so If acpi=off works and
acpi=ht fails, then the issue is in the ACPI table parsing code itself,
or perhaps the SMP code.
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Commentary for kern.log timestamps of actions took
15:29:05 boot up with APCI on
15:31:57 closed lid on laptop to suspend
- opened lid on laptop to resume but got black screen
- held power button for 5 seconds to turn off machine
- pushed power button to turn back on
- tried to boot up with APCI
As per ACPI debug instructions at https://wiki.ubuntu.com/DebuggingACPI
I have attached the requested output.
** Attachment added: "uname.txt"
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1341925/+attachment/4172413/+files/uname.txt
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** Attachment added: "lspci.txt"
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1341925/+attachment/4172416/+files/lspci.txt
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Title:
[D
The same problem exists with suspend/resume when closing the laptop lid.
By adding "acpi=off" as a kernel boot parameter this avoids the hanging
on suspend/restart/reboot.
For reference I also tried the following, none of which fixed/avoided the
problem.
- ubuntu 14.10 alpha 2
- ubuntu 13.10
-
** Changed in: linux (Ubuntu)
Assignee: Anthony Wong (anthonywong) => Jesse Sung (wenchien)
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Title:
[Dell Inspiron 11 - 3147] System will ha
Seems that it's something to do with ACPI, since the "Shut Down" option
behaves like "shutdown -H"
ubuntu@201403-14888:~$ cat /proc/acpi/wakeup
Device S-state Status Sysfs node
XHC1 S0*enabled pci::00:14.0
RP01 S4*disabled pci::00:1c.0
PXSX S4*disabled
R
** Summary changed:
- [Dell Inspiron 11 - 3147] System will stuck on reboot
+ [Dell Inspiron 11 - 3147] System will hang on reboot / poweroff
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Tit
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