*** This bug is a duplicate of bug 1070939 ***
https://bugs.launchpad.net/bugs/1070939
** This bug has been marked a duplicate of bug 1070939
Libreoffice- writer crashes at save command
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Sorry Christopher, I missed the attached file.
Kindly find it here.
Regards,
Ibrahim Hammad
On Thu, Oct 25, 2012 at 4:10 AM, Ibrahim Hammad
wrote:
> Dear Chrestopher,
>
> Thank you for your patience. I downloaded Kazam package and recorded a
> test screencast for the desktop, as attached. Is th
Dear Chrestopher,
Thank you for your patience. I downloaded Kazam package and recorded a test
screencast for the desktop, as attached. Is this what you want to look at
or shall I record another one for other details please?
Regards,
Ibrahim Hammad
On Thu, Oct 25, 2012 at 12:24 AM, Christopher M.
Ibrahim Hammad, could you please try the screen recording via one of the
following packages:
istanbul
kazam
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https://bugs.launchpad.net/bugs/1069692
Title:
Libreoffice crashes on save
Dear Chrestopher,
I succeeded in locating the package, however, when trying to launch it it
gave me an error message (Error launching the application) with
details: Details: Failed to execute child process "gtk-recordmydesktop" (No
such file or directory)
please advice.
Regards,
Ibrahim Hammad
Ibrahim Hammad, could you please attach a screencast of from the point when LO
crashes, to when a new report is created in Launchpad by:
ubuntu-bug _usr_lib_libreoffice_program_soffice.bin.1000.crash
via the package recordmydesktop?
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Yes Dear Christopher...as I told you earlier after the execution a small
size window from ubuntu will appear containing information with an option
button "Send". Once the button is pressed it will disappear and the browser
automatically open a new tab for the main log in page for Launchpad.
What I
Ibrahim-hammad, once you executed:
ubuntu-bug _usr_lib_libreoffice_program_soffice.bin.1000.crash
the other files were generated because of this. However, what is
supposed to happen next is an internet browser immediately opens up
giving you the opportunity to file a crash report.
Is this what ha
Thank you Christopher. Running the instructed command will bring a small
windows with the details of the bug and a send button. Going to /var/crash
does not appear to have any new generated files.
It seems this directory has three names of crashes each has three file type
i.e. the file :_usr_lib_l
Ibrahim Hammad, the next step would be to report the crash against the file
itself via:
cd /var/crash && ubuntu-bug
A file should exist in the /var/crash directory which has the
appropriate name to use in place of .
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Dear Christopher,
Really Thank You for your help. I hope this time I did it as it should be.
I already reported a bug and attached the file using Launchpad.
If there still things I need to do or redo please let me know.
Again excuse my ignorance.
Have a nice day.
Regards,
Ibrahim Hammad
On We
Ibrahim-hammad, yes please send your .crash files through Launchpad via
the instructions provided to you in
https://bugs.launchpad.net/ubuntu/+source/libreoffice/+bug/1069692/comments/2
.
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Dear Christopher,
Sorry for any inconvenience happened. I just followed your instruction,
which directly requested to send the report and I did not submit anything
through the launchpad.
As I mentioned in my last email, I found two crash reports in the crash
directory. Shall I send them through t
Ibrahim-hammad, thank you for your comments. Despite you having sent a
bug report, I did not see any outstanding bug reports created in your
name at https://bugs.launchpad.net/~ibrahim-hammad .
Hence, when reporting against the .crash file, did you see any of the
screens noted in https://help.ubun
Dear Christopher,
I hope this email finds you well.
Thank you for your professional care and concern, and surely, I do hold the
willingness to participate and contribute to this project;s success.
I followed your instructions literally and sent a crash report, even I sent
two as another one was
Ibrahim-hammad, thank you for reporting this and helping make Ubuntu better.
However, your crash report is missing. Please follow these instructions to have
apport report a new bug about your crash that can be dealt with by the
automatic retracer. One may execute at a terminal:
sudo apt-get upda
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