Re: [opensource-dev] This is how Linden Lab treats it's customers...

On 28 August 2010 21:25, Tigro Spottystripes wrote: > -BEGIN PGP SIGNED MESSAGE- > Hash: SHA512 > > Please read http://jira.secondlife.com/browse/WEB-2647 > Thanks! Resolved. -- Yoz ___ Policies and (un)subscribe information available here: htt

Re: [opensource-dev] This is how Linden Lab treats it's customers...

-BEGIN PGP SIGNED MESSAGE- Hash: SHA512 Please read http://jira.secondlife.com/browse/WEB-2647 On 28/8/2010 14:36, Altair Sythos Memo wrote: > On Sat, 28 Aug 2010 18:19:57 +0100 > Gareth Nelson wrote: > >> That's a serious bug in LL's business model - your account is safer as >> a basic

Re: [opensource-dev] This is how Linden Lab treats it's customers...

This *was* a serious bug, but fixed over a year ago. Now a premium account in default is merely suspended with the ability to fully restore on payment. On 28 August 2010 10:19, Gareth Nelson wrote: > That's a serious bug in LL's business model - your account is safer as > a basic, since a premiu

Re: [opensource-dev] This is how Linden Lab treats it's customers...

yep this was bait and switch scheme and they got away with it. They probably made around 5 millions dollars that summer when they did double the prim limit on openspace. It was actually one of the best move they did to the SL economy in years except when they decided to increase it. Many people

Re: [opensource-dev] This is how Linden Lab treats it's customers...

On Sat, Aug 28, 2010 at 6:54 PM, Meadhbh Hamrick wrote: > but for reasons i never learned, linden never implemented prim > restrictions for openspace sims. so even though you were only supposed > to have some small number of prims in an openspace sim, the system let > you go over that limit. so gu

Re: [opensource-dev] This is how Linden Lab treats it's customers...

On Sat, 28 Aug 2010 13:12:17 -0700 Rob Nelson wrote: > And what venues can we use? The forums are almost as heavily > moderated as the mailing list, half of the time the blogs don't even > allow you to comment. I'd like to see a site moderated by a third > party that won't delete your accou

Re: [opensource-dev] This is how Linden Lab treats it's customers...

And what venues can we use? The forums are almost as heavily moderated as the mailing list, half of the time the blogs don't even allow you to comment. I'd like to see a site moderated by a third party that won't delete your account or add a moderation flag to your account just for talking

Re: [opensource-dev] This is how Linden Lab treats it's customers...

On Sat, 28 Aug 2010 12:56:56 -0700 Dahlia Trimble wrote: > After reading this thread, somehow all my past bad memories from > being a mainland resident no longer seem quite so bad. if you don't pay your fee mainland too your account will be suspended anyway, and deleted ripping away the land if

Re: [opensource-dev] This is how Linden Lab treats it's customers...

Can you guys please take the topic elsewhere its hard to catch whats relevant with everyone discussing this off topic thread. I'm sure there is a sl-dr...@lists.secondlife.com or similar available for ranting about customer service and business practices but if I'm not mistaken this list is for ope

Re: [opensource-dev] This is how Linden Lab treats it's customers...

After reading this thread, somehow all my past bad memories from being a mainland resident no longer seem quite so bad. On Sat, Aug 28, 2010 at 11:21 AM, Carlo Wood wrote: > Sorry, but you are ignorant. > > A running sim is being paid for. That money is paid to Linden Lab. > It doesn't matter if

Re: [opensource-dev] This is how Linden Lab treats it's customers...

Sorry, but you are ignorant. A running sim is being paid for. That money is paid to Linden Lab. It doesn't matter if that money was first paid by a grandmother to her grandson, then double by gambling in the casino and subsequently paid to some random stranger on Xstreet who give L$ for it, which

Re: [opensource-dev] This is how Linden Lab treats it's customers...

while an actual lab employee like jack is probably the best reference for this... i can provide a little bit of history. keep in mind that this relies on some neurons that haven't been exercised in a bit, so i could have some of the facts wrong. so back in the day linden created openspace/void sim

Re: [opensource-dev] This is how Linden Lab treats it's customers...

On Sat, 28 Aug 2010 18:19:57 +0100 Gareth Nelson wrote: > That's a serious bug in LL's business model - your account is safer as > a basic, since a premium account that quits paying means the account > is deleted (rather than merely downgraded). nobody is deleted why skip a payment, happened to

Re: [opensource-dev] This is how Linden Lab treats it's customers...

That's a serious bug in LL's business model - your account is safer as a basic, since a premium account that quits paying means the account is deleted (rather than merely downgraded). On Sat, Aug 28, 2010 at 5:35 PM, Tigro Spottystripes wrote: > -BEGIN PGP SIGNED MESSAGE- > Hash: SHA512 >

Re: [opensource-dev] This is how Linden Lab treats it's customers...

On Sat, Aug 28, 2010 at 5:50 AM, Aleric Inglewood < aleric.inglew...@gmail.com> wrote: > > So one day I have a home, my own island where I live and > did built and work on for more than a year. Which is full of > objects of my dead partner that I can use but not Take Back > (no help from LInden La

Re: [opensource-dev] This is how Linden Lab treats it's customers...

-BEGIN PGP SIGNED MESSAGE- Hash: SHA512 btw, if you're considering changing your account from premium to basic, be sure to pay any money you own to LL and then downgrade your account thru the site, do not just stop paying, if you stop paying them while still being a premium they will wipe

Re: [opensource-dev] This is how Linden Lab treats it's customers...

I don't think anyone disagrees with. The problem is you can't get a homestead unless you have a full sim already and so you need to rent from someone and this puts you dependent on someone else which is frustrating for people. So to log in one day and see all your hard work returned to your lost

Re: [opensource-dev] This is how Linden Lab treats it's customers...

Quick note... if the $100 a month, if this is rent, is not being paid to Linden Lab if you're renting. It's paid to another avatar... different picture... It seems to me the slap in the face is a landlord who does this to a large number of tenants without notice, actually. Joel (also going back to

Re: [opensource-dev] This is how Linden Lab treats it's customers...

> > > After being a paying customer for more than a year, renting a homestead, > and thus paying Linden Lab ~ USD$ 1000 or so ... they just take the sim > offline, with no opening to even discuss the matter. > > Why? Because of something I did? No. The reason is that Linden > Lab isn't interested i

Re: [opensource-dev] This is how Linden Lab treats it's customers...

On 29/08/2010 1:23 AM, Gareth Nelson wrote: > and pointing out that LL have no contract with tenants of > rental regions - tenants of such regions are thus not customers. True. But a premium account holder is a customer of LL. "And to say well we dont want you $100 a month because your not a f

Re: [opensource-dev] This is how Linden Lab treats it's customers...

One way to fix this "problem" is for LL to enable tenants of rented-out sims to directly take over payment of tier. But of course, if any one tenant quits paying, there's still the risk that the sim tier won't be paid, and I doubt anyone thinks LL should offer the sim for free. I did already reply

Re: [opensource-dev] This is how Linden Lab treats it's customers...

> It makes > no sense whatsoever. It makes some sense. It promotes a reseller market, creating an economy that otherwise wouldn't exist by requiring a middleman. I won't say I agree with it, but I don't really consider it something I need to make a strong decision on. > Aleric's gripe is that if

Re: [opensource-dev] This is how Linden Lab treats it's customers...

You clearly missed the entire point of Aleric's post to this list. Either it was done deliberately or... The pure simple fact is that Aleric feels aggrieved, and I feel some sympathy for him/her on this point, that due to an entirely elitist business policy he/she now has lost "his/her" land.

Re: [opensource-dev] This is how Linden Lab treats it's customers...

-BEGIN PGP SIGNED MESSAGE- Hash: SHA512 The money you paid LL wasn't for the sim, it was for the L$ you gave to the guy that actually paid real dollars for sim directly to LL. You gave away your game money, it's not LL's fault that you choose to do busyness with someone that couldn't be t

Re: [opensource-dev] Product Backlog addition request: Build fixes for 64bit out-of-source

On 08/26/2010 02:37 PM, Boroondas Gupte wrote: > As some of you might know, I've been working on collecting patches and > changesets on pJIRA and SVN that allow me to build > lindenlab/viewer-development > with the settings > above. I've applied