[Mailman-Users] Hotmail complaint about list message, but complainant says she never marked anything as junk?

Hi, I run a relatively low traffic Email list on my VPS at Linode. Twice within the last two weeks, I've received an Email from st...@hotmail.com with the subject "Complaint about message from XX.XX.XX.XX" where XX.XX.XX.XX is my IP. I'm signed up for Microsoft's Junkmail Reporting Program,

[Mailman-Users] Re: Hotmail complaint about list message, but complainant says she never marked anything as junk?

I don’t know about hotmail/msn specifically but Yahoo and AOL (if AOL actually still exists!) are notorious for deciding for a user that something is spam and generating a complaint. I know I’ve seen similar issues on another list I manage (not using mailman, though) On Apr 6, 2022, at 3:40 PM,

[Mailman-Users] Re: Hotmail complaint about list message, but complainant says she never marked anything as junk?

Bruce, I don't have a specific answer to your problem, but ask your user to add your list to the "Safe User" (whitelist) in her email account. Might help.  Directions here: https://www.clinicians-exchange.org/fix-hotmail-and-outlook-to-allow-safe-mailing-lists/ Thanks, Michael *Michael Reed