Re: [Mailman-Users] Bounce message confusion

2005-11-20 Thread Robin Rowe
Stephen, > Are _they_ sympathetic, and genuinely trying to help? Past support at our mailman hosting company (Hostforweb.com) has been sometimes stellar and other times merely passable. Depends which tech fields our call. Last week was the first time I'd encountered a significant attitude prob

Re: [Mailman-Users] Bounce message confusion

2005-11-20 Thread Robin Rowe
Mark, Thank you for all the info! > Is your Mailman server in a different time zone? Don't think so. Maybe it has a different cron time. Robin -- Mailman-Users mailing list Mailman-Users@python.org http://mail.python.org/mailman/listinfo/mail

Re: [Mailman-Users] Bounce message confusion

2005-11-19 Thread Stephen J. Turnbull
> "Mark" == Mark Sapiro <[EMAIL PROTECTED]> writes: Mark> Robin Rowe wrote: >> Dumb question, but I want to make sure I understand: if I turn >> off bounce processing what happens when there's a bounce? Mark> The bounce email is discarded and no action is taken. Does mailman

Re: [Mailman-Users] Bounce message confusion

2005-11-19 Thread Stephen J. Turnbull
> "Robin" == Robin Rowe <[EMAIL PROTECTED]> writes: Robin> We're trying, but my ISP doesn't seem to understand what's Robin> wrong. Are _they_ sympathetic, and genuinely trying to help? Robin> Is there a way I can add an email address of my own that Robin> will definitely be

Re: [Mailman-Users] Bounce message confusion

2005-11-18 Thread Mark Sapiro
Robin Rowe wrote: > >I got 11 messages like this today. All timestamped 7:00 AM: Is your Mailman server in a different time zone? The standard cron runs cron/disabled at 9:00 a.m. This is the script that sends warnings and does unsubscribes. > Subject: ScreenplayLab unsubscribe notification >

Re: [Mailman-Users] Bounce message confusion

2005-11-18 Thread Robin Rowe
Mark, > I know you > can't see the logs (maybe you can convince the ISP to look), but what > do the notices say? I got 11 messages like this today. All timestamped 7:00 AM: Subject: ScreenplayLab unsubscribe notification From: [EMAIL PROTECTED] Date: 7:00 AM To: [EMAIL PROTECTED] ha

Re: [Mailman-Users] Bounce message confusion

2005-11-18 Thread Mark Sapiro
Robin Rowe wrote: > >According to our ISP Hostforweb.com, the mail backlog is supposed to >catch up later. I think that's not happening. Haven't researched MTA >issues myself yet. Do you know what docs I should read on that? It depends on what the MTA is and how it's configured, and I don't kno

Re: [Mailman-Users] Bounce message confusion

2005-11-18 Thread Robin Rowe
Mark, Thanks for the info! > As you can see, restricting Mailman to 500 messages per hour would not > be satisfactory. Even if you could throttle Mailman to send <500 per > hour, it would only take a small increase to create unrecoverable > backlogs. According to our ISP Hostforweb.com, the mail

Re: [Mailman-Users] Bounce message confusion

2005-11-18 Thread Mark Sapiro
Robin Rowe wrote: > >Dumb question, but I want to make sure I understand: if I turn off >bounce processing what happens when there's a bounce? The bounce email is discarded and no action is taken. >My current settings, I have "The maximum member bounce score before the >member's subscription

Re: [Mailman-Users] Bounce message confusion

2005-11-18 Thread Robin Rowe
Thanks to Dan and Stephen for the help with mailman bounces. I understand the overall issues much better as a result and am working with my ISP to try to track down the MTA problem. I'm still puzzled in some details in how to configure bounce processing. If there's a doc somewhere that explains

Re: [Mailman-Users] Bounce message confusion

2005-11-18 Thread Mark Sapiro
Robin Rowe wrote: >After my Mailman list exceeded 500 subscribers I started getting >complaints from subscribers of spurious bounce messages. There's nothing >wrong with their email addresses. I can't seem to turn these annoying >bounce messages off in Mailman. What settings should I try? > >At

Re: [Mailman-Users] Bounce message confusion

2005-11-17 Thread Stephen J. Turnbull
> "Robin" == Robin Rowe <[EMAIL PROTECTED]> writes: Robin> There's nothing wrong with the subscribers email Robin> address. How do I tell mailman that our addresses is ok You don't. The MTA (mail transfer agent, the program that actually sends the mail over the Internet) at your ISP

Re: [Mailman-Users] Bounce message confusion

2005-11-17 Thread Robin Rowe
Some clarification, here's the bounce message subscribers are getting. [ Your membership in the mailing list ScreenplayLab has been disabled due to excessive bounces The last bounce received from you was dated 26-Oct-2005. You will not get any more messages from this list until you re-enable your

[Mailman-Users] Bounce message confusion

2005-11-16 Thread Robin Rowe
After my Mailman list exceeded 500 subscribers I started getting complaints from subscribers of spurious bounce messages. There's nothing wrong with their email addresses. I can't seem to turn these annoying bounce messages off in Mailman. What settings should I try? At my ISP the SMTP message