Re: [Libreoffice-qa] Try not to reopen bugs when anything more than a trivial amount of time has passed

2015-03-24 Thread Bjoern Michaelsen
On Tue, Mar 24, 2015 at 07:33:03PM +0100, Bjoern Michaelsen wrote: > all bugs(*). One could have a bot setting bugs from RESOLVED to VERIFIED > though, if there is not objection ("verified by silent approval") ... after the suggested "a month" timeframe, that is obviously. Best, Bjoern _

Re: [Libreoffice-qa] Try not to reopen bugs when anything more than a trivial amount of time has passed

2015-03-24 Thread Bjoern Michaelsen
Hi, On Tue, Mar 24, 2015 at 08:19:00AM -0700, Joel Madero wrote: > Okay - so what should the actual REOPENED be used for (if anything)? > Should only developers use it? Since QA is using it wrong (I think you > referring to one I changed), users use it wrong all the timejust > curious what its

Re: [Libreoffice-qa] Try not to reopen bugs when anything more than a trivial amount of time has passed

2015-03-24 Thread Bjoern Michaelsen
Hi, On Tue, Mar 24, 2015 at 01:29:21PM -0400, Robinson Tryon wrote: > It sounds like the ideal situation would be for a bug to be in some > kind of 'fluid' state for some time after it's ostensibly fixed > (say, a month) That workflow already exists in bugzilla, however it is not how we are using

Re: [Libreoffice-qa] Try not to reopen bugs when anything more than a trivial amount of time has passed

2015-03-24 Thread Pedro
Robinson Tryon wrote > It sounds like the ideal situation would be for a bug to be in some > kind of 'fluid' state for some time after it's ostensibly fixed (say, > a month), and then after that point, the act of 'reopening' it would > create a new bug, rather than still operating on the same bug r

Re: [Libreoffice-qa] Try not to reopen bugs when anything more than a trivial amount of time has passed

2015-03-24 Thread Robinson Tryon
On Tue, Mar 24, 2015 at 1:07 PM, Caolán McNamara wrote: > I happy enough with reopened in the cases where the dev claims to fix > the problem and sets it to fixed, tester tests and find it doesn't work. > Turnaround time there would ideally be sort of next day or two, but up > to a month seems the

[Libreoffice-qa] Reminder: Our Marvelous QA Meeting will once again be on Wednesday!

2015-03-24 Thread Robinson Tryon
Hello, hello! This Wednesday we have a double-whammy: QA Meeting and Document Freedom Day! Agenda and link to the time in your timezone is all available here: https://wiki.documentfoundation.org/QA/Meetings/2015/March_25 I hope to see you all there. Best, --R -- Robinson Tryon QA Engineer - T

Re: [Libreoffice-qa] Try not to reopen bugs when anything more than a trivial amount of time has passed

2015-03-24 Thread Caolán McNamara
On Tue, 2015-03-24 at 08:29 -0700, Joel Madero wrote: > > On 03/24/2015 08:23 AM, Pedro wrote: > > Michael Stahl-2 wrote > >> actually, would it be possible in our bugzilla to disallow a transition > >> from RESOLVED -> REOPENED except if the user is a well-known QA or > >> developer with a specia

Re: [Libreoffice-qa] Try not to reopen bugs when anything more than a trivial amount of time has passed

2015-03-24 Thread Joel Madero
On 03/24/2015 08:23 AM, Pedro wrote: > Michael Stahl-2 wrote >> actually, would it be possible in our bugzilla to disallow a transition >> from RESOLVED -> REOPENED except if the user is a well-known QA or >> developer with a special bugzilla privilege? well I'm the one who made the mistake this

Re: [Libreoffice-qa] Try not to reopen bugs when anything more than a trivial amount of time has passed

2015-03-24 Thread Pedro
Michael Stahl-2 wrote > actually, would it be possible in our bugzilla to disallow a transition > from RESOLVED -> REOPENED except if the user is a well-known QA or > developer with a special bugzilla privilege? I think this should be done ASAP. If new Bugzilla users are advised to search for exi

Re: [Libreoffice-qa] Try not to reopen bugs when anything more than a trivial amount of time has passed

2015-03-24 Thread Joel Madero
Hi Caolan - On 03/24/2015 04:36 AM, Caolán McNamara wrote: > It generally doesn't make sense to reopen a bug after a few months has > passed since it was closed. I wonder if removing REOPENED all together is appropriate then - it seems like it has no place outside of a very very narrow 30 day wind

Re: [Libreoffice-qa] Try not to reopen bugs when anything more than a trivial amount of time has passed

2015-03-24 Thread Michael Stahl
On 24.03.2015 12:36, Caolán McNamara wrote: > It generally doesn't make sense to reopen a bug after a few months has > passed since it was closed. indeed doing that is very annoying. personally i've started to simply ignore bugs in state REPOENED some time ago, they are generally very confusing a

[Libreoffice-qa] Try not to reopen bugs when anything more than a trivial amount of time has passed

2015-03-24 Thread Caolán McNamara
It generally doesn't make sense to reopen a bug after a few months has passed since it was closed. a) The person its "assigned" to may have moved on, changed jobs, or died and so is not in a position to help anymore so the bug appears to "belong" to someone, but isn't really and anyone looking for