[Kernel-packages] [Bug 1923515] Re: [Dell XPS 15 9500] New touchpad detected as "PS/2 Logitech Wheel Mouse"

** Package changed: ubuntu => linux (Ubuntu) -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1923515 Title: [Dell XPS 15 9500] New touchpad detected as "PS/2 Logitech Wheel Mouse" Stat

[Kernel-packages] [Bug 1923515] Re: [Dell XPS 15 9500] New touchpad detected as "PS/2 Logitech Wheel Mouse"

** Description changed: I've been using Ubuntu 20.04 on a Dell XPS 15 9550. The laptop's - touchpad had a hardware defect common to this model, so Dell sent a tech - to replace it. The new touchpad looks identical to the original but the - kernel doesn't correctly detect it. The device does work

[Kernel-packages] [Bug 1923515] Re: [Dell XPS 15 9500] New touchpad detected as "PS/2 Logitech Wheel Mouse"

apport information ** Tags added: apport-collected focal ** Description changed: I've been using Ubuntu 20.04 on a Dell XPS 15 9550. The laptop's touchpad had a hardware defect common to the model (nicknamed "wobble") so Dell sent a tech to replace it. The new touchpad looks identical to

[Kernel-packages] [Bug 1923515] CRDA.txt

apport information ** Attachment added: "CRDA.txt" https://bugs.launchpad.net/bugs/1923515/+attachment/5487041/+files/CRDA.txt -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1923515 Ti

[Kernel-packages] [Bug 1923515] CurrentDmesg.txt

apport information ** Attachment added: "CurrentDmesg.txt" https://bugs.launchpad.net/bugs/1923515/+attachment/5487042/+files/CurrentDmesg.txt -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net

[Kernel-packages] [Bug 1923515] IwConfig.txt

apport information ** Attachment added: "IwConfig.txt" https://bugs.launchpad.net/bugs/1923515/+attachment/5487043/+files/IwConfig.txt -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/19

[Kernel-packages] [Bug 1923515] Lspci.txt

apport information ** Attachment added: "Lspci.txt" https://bugs.launchpad.net/bugs/1923515/+attachment/5487044/+files/Lspci.txt -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1923515

[Kernel-packages] [Bug 1923515] Lspci-vt.txt

apport information ** Attachment added: "Lspci-vt.txt" https://bugs.launchpad.net/bugs/1923515/+attachment/5487045/+files/Lspci-vt.txt -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/19

[Kernel-packages] [Bug 1923515] Lsusb.txt

apport information ** Attachment added: "Lsusb.txt" https://bugs.launchpad.net/bugs/1923515/+attachment/5487046/+files/Lsusb.txt -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1923515

[Kernel-packages] [Bug 1923515] Lsusb-t.txt

apport information ** Attachment added: "Lsusb-t.txt" https://bugs.launchpad.net/bugs/1923515/+attachment/5487047/+files/Lsusb-t.txt -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1923

[Kernel-packages] [Bug 1923515] Lsusb-v.txt

apport information ** Attachment added: "Lsusb-v.txt" https://bugs.launchpad.net/bugs/1923515/+attachment/5487048/+files/Lsusb-v.txt -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1923

[Kernel-packages] [Bug 1923515] ProcCpuinfo.txt

apport information ** Attachment added: "ProcCpuinfo.txt" https://bugs.launchpad.net/bugs/1923515/+attachment/5487049/+files/ProcCpuinfo.txt -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/b

[Kernel-packages] [Bug 1923515] ProcCpuinfoMinimal.txt

apport information ** Attachment added: "ProcCpuinfoMinimal.txt" https://bugs.launchpad.net/bugs/1923515/+attachment/5487050/+files/ProcCpuinfoMinimal.txt -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.l

[Kernel-packages] [Bug 1923515] ProcEnviron.txt

apport information ** Attachment added: "ProcEnviron.txt" https://bugs.launchpad.net/bugs/1923515/+attachment/5487051/+files/ProcEnviron.txt -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/b

[Kernel-packages] [Bug 1923515] ProcInterrupts.txt

apport information ** Attachment added: "ProcInterrupts.txt" https://bugs.launchpad.net/bugs/1923515/+attachment/5487052/+files/ProcInterrupts.txt -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad

[Kernel-packages] [Bug 1923515] ProcModules.txt

apport information ** Attachment added: "ProcModules.txt" https://bugs.launchpad.net/bugs/1923515/+attachment/5487053/+files/ProcModules.txt -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/b

[Kernel-packages] [Bug 1923515] PulseList.txt

apport information ** Attachment added: "PulseList.txt" https://bugs.launchpad.net/bugs/1923515/+attachment/5487054/+files/PulseList.txt -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/

[Kernel-packages] [Bug 1923515] RfKill.txt

apport information ** Attachment added: "RfKill.txt" https://bugs.launchpad.net/bugs/1923515/+attachment/5487055/+files/RfKill.txt -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1923515

[Kernel-packages] [Bug 1923515] UdevDb.txt

apport information ** Attachment added: "UdevDb.txt" https://bugs.launchpad.net/bugs/1923515/+attachment/5487056/+files/UdevDb.txt -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1923515

[Kernel-packages] [Bug 1923515] WifiSyslog.txt

apport information ** Attachment added: "WifiSyslog.txt" https://bugs.launchpad.net/bugs/1923515/+attachment/5487057/+files/WifiSyslog.txt -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bug

[Kernel-packages] [Bug 1923515] acpidump.txt

apport information ** Attachment added: "acpidump.txt" https://bugs.launchpad.net/bugs/1923515/+attachment/5487058/+files/acpidump.txt ** Bug watch added: Linux Kernel Bug Tracker #212661 https://bugzilla.kernel.org/show_bug.cgi?id=212661 -- You received this bug notification because you

[Kernel-packages] [Bug 1923515] Re: [Dell XPS 15 9500] New touchpad detected as "PS/2 Logitech Wheel Mouse"

Note that in case this needs to be investigated upstream I've also opened a kernel bug: https://bugzilla.kernel.org/show_bug.cgi?id=212661 -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/19

[Kernel-packages] [Bug 1923515] Re: [Dell XPS 15 9500] New touchpad detected as "PS/2 Logitech Wheel Mouse"

Thanks, Kai-Heng. I've installed linux-oem-20.04 and selected the new kernel, 5.6.0-1052-oem, on boot. Unfortunately the behavior is identical. The mouse still appears as "PS/2 Logitech Wheel Mouse" with all the same information (e.g., event3 in xinput). I checked dmesg and the four lines you ident

[Kernel-packages] [Bug 1923515] Re: [Dell XPS 15 9500] New touchpad detected as "PS/2 Logitech Wheel Mouse"

Ah, I missed that "b"! Unfortunately the 5.10.0 kernel the linux- oem-20.04b package installs also doesn't fix it (same detection, same dmesg log lines). -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchp

[Kernel-packages] [Bug 1923515] Re: [Dell XPS 15 9500] New touchpad detected as "PS/2 Logitech Wheel Mouse"

Thanks. I've attached that; I had previously tried rc6, and it behaved the same, and that is also the case with rc7. ** Attachment added: "dmesg log from kernel 5.12.0-051200rc7" https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1923515/+attachment/5487736/+files/dmesg-5.12.0-051200rc7 --

[Kernel-packages] [Bug 1923515] Re: [Dell XPS 15 9500] New touchpad detected as "PS/2 Logitech Wheel Mouse"

Yes, I've been working on installing Windows, and also speaking with Dell, whose support techs say a replacement touchpad should have been the exact same model as the original (except not with a hardware defect). I wanted to make sure they'd support the laptop, which came with Windows, as well as s

[Kernel-packages] [Bug 1923515] Re: [Dell XPS 15 9500] New touchpad detected as "PS/2 Logitech Wheel Mouse"

the original, so inconsistent hardware detection probably means bad hardware. ** Changed in: linux (Ubuntu) Assignee: (unassigned) => Ed Holden (edholden) -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.lau

[Kernel-packages] [Bug 1923515] Re: [Dell XPS 15 9500] New touchpad detected as "PS/2 Logitech Wheel Mouse"

Not sure what status to set this to, since I can't select "Won't Fix." Maybe "Fix Released" or "Invalid?" -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1923515 Title: [Dell XPS 15 9500]