[Kernel-packages] [Bug 2098959] Re: System Freeze on suspend/resume

2025-03-07 Thread Benjamin Wheeler
** Changed in: linux (Ubuntu) Importance: Low => Undecided -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/2098959 Title: System Freeze on suspend/resume Status in linux package in Ub

[Kernel-packages] [Bug 2098959] Re: System Freeze on suspend/resume

2025-03-07 Thread Benjamin Wheeler
Note that we don't officially support Linux Mint, so you'll need to seek further assistance from https://linuxmint.com/getinvolved.php. Here's a snippet of the dmesg log you sent that may point you in the right direction. Good luck! [12043.259518] Hardware name: Acer Aspire E5-774G/Hulk_SK , B

[Kernel-packages] [Bug 2098959] Re: System Freeze on suspend/resume

2025-03-04 Thread Benjamin Wheeler
Sorry for the delayed response. Yes! If we can find the last version of the kernel where this problem didn't exist, it will aid us in narrowing down what the problem may be. -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu.

[Kernel-packages] [Bug 2098959] Re: System Freeze on suspend/resume

2025-03-04 Thread Walther Freud
I think it started only a few weeks back. I regularly install the new kernel versions but I don't remember the first version I had to problem with. I only know that it definitively happend with 6.8.0-51 to -53. Should I try switching back to a version like 6.8.0-44 or -38 and see if it happens a

[Kernel-packages] [Bug 2098959] Re: System Freeze on suspend/resume

2025-03-03 Thread Benjamin Wheeler
Did you start experiencing this issue after a system update? I see you are running kernel version 6.8.0-53. Do you recall a previous version that does not have this issue? -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. ht

[Kernel-packages] [Bug 2098959] Re: System Freeze on suspend/resume

2025-03-01 Thread Walther Freud
After it happened again today (parts of the log in the file), I now have the hypothesis that it happens when I send the laptop into sleep mode while plugged in and then try to wake it up in an unplugged state. ** Attachment added: "bugJournalctl-bx_excerpt4.log" https://bugs.launchpad.net/ubun

[Kernel-packages] [Bug 2098959] Re: System Freeze on suspend/resume

2025-02-28 Thread Walther Freud
apport information ** Tags added: apport-collected wilma ** Description changed: Recently I put my Laptop into sleep mode like normal and later tried to wake it up but the machine was unresponsive. Interestingly opening the tty still worked (the second time it happened I pressed ctrl+f1 im

[Kernel-packages] [Bug 2098959] Re: System Freeze on suspend/resume

2025-02-28 Thread Benjamin Wheeler
This bug is missing log files that will aid in diagnosing the problem. From a terminal window please run: apport-collect 2098959 and then change the status of the bug to 'Confirmed'. If, due to the nature of the issue you have encountered, you are unable to run this command, please add a comment

[Kernel-packages] [Bug 2098959] Re: System Freeze on suspend/resume

2025-02-28 Thread Walther Freud
Logs ** Attachment added: "Zip with the logs and info requested by bug policy (as far as possible)" https://bugs.launchpad.net/ubuntu/+source/linux/+bug/2098959/+attachment/5858999/+files/attachments.zip -- You received this bug notification because you are a member of Kernel Packages, whic