[Kernel-packages] [Bug 1485593] Re: My touchpad is not working.

2015-11-17 Thread Launchpad Bug Tracker
[Expired for linux (Ubuntu) because there has been no activity for 60 days.] ** Changed in: linux (Ubuntu) Status: Incomplete => Expired -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bu

[Kernel-packages] [Bug 1485593] Re: My touchpad is not working.

2015-09-18 Thread Christopher M. Penalver
yes998, you would need to follow the instructions previously provided. ** Changed in: linux (Ubuntu) Status: Confirmed => Incomplete -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1

[Kernel-packages] [Bug 1485593] Re: My touchpad is not working.

2015-09-18 Thread yes998
I forgot to mention that I looked up on the links you provided but the zip file that was downloaded from http://us.acer.com/ac/en/US/content/drivers contains only one folder named 'Windows'. This folder only contains a .exe file and a readme file which says that the user should open the .exe file u

[Kernel-packages] [Bug 1485593] Re: My touchpad is not working.

2015-09-17 Thread Christopher M. Penalver
yes998: >"I am not that familiar on updating the BIOS on my laptop especially on ubuntu. I no longer have windows on my laptop and the BIOS installer that acer provided only works for windows. Can you help me how to update the BIOS?" As I mentioned in my previous comment, one may find help at htt

[Kernel-packages] [Bug 1485593] Re: My touchpad is not working.

2015-09-17 Thread yes998
I am not that familiar on updating the BIOS on my laptop especially on ubuntu. I no longer have windows on my laptop and the BIOS installer that acer provided only works for windows. Can you help me how to update the BIOS? ** Changed in: linux (Ubuntu) Status: Incomplete => Confirmed -- Y

[Kernel-packages] [Bug 1485593] Re: My touchpad is not working.

2015-09-13 Thread Christopher M. Penalver
yes998, as per http://us.acer.com/ac/en/US/content/drivers an update to your computer's buggy and outdated BIOS is available (1.13). If you update to this following https://help.ubuntu.com/community/BIOSUpdate does it change anything? If it doesn't, could you please both specify what happened, and

[Kernel-packages] [Bug 1485593] Re: My touchpad is not working.

2015-08-19 Thread yes998
Upgrading to the latest kernel caused a kernel panic to my laptop. I just reverted back to 3.19. ** Changed in: linux (Ubuntu) Status: Incomplete => Confirmed -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https:/

[Kernel-packages] [Bug 1485593] Re: My touchpad is not working.

2015-08-18 Thread Joseph Salisbury
Would it be possible for you to test the latest upstream kernel? Refer to https://wiki.ubuntu.com/KernelMainlineBuilds . Please test the latest v4.2 kernel[0]. If this bug is fixed in the mainline kernel, please add the following tag 'kernel-fixed-upstream'. If the mainline kernel does not fix th

[Kernel-packages] [Bug 1485593] Re: My touchpad is not working.

2015-08-17 Thread yes998
apport information ** Tags added: apport-collected trusty ** Description changed: Installed Ubuntu 14 and 15 on same laptop and both versions seems like they did not detect my touchpad. I am currently using Ubuntu 14. USB Wireless mouse works when plugged in. Laptop model: Acer Aspire