@ricmelero no, I couldn't solve it. Soon the laptop started having
hardware problems and I ended up buying a new one (different brand).
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Tested. Is present also in the latest drm-tip kernel.
There is something I have found that may help:
If I install Ubuntu 16.04.0, the issue is not present, but once I update
(apt-get upgrade) the problem appears, but there is the interesting detail:
if I start the upgraded 16.04 with the initial k
No, using "intel_idle.max_cstate=0" don't help.
El mar., 19 de mayo de 2020 1:15 a. m., Kai-Heng Feng <
kai.heng.f...@canonical.com> escribió:
> Does kernel parameter "intel_idle.max_cstate=0" help?
>
> ** Changed in: linux (Ubuntu)
>Status: Confirmed => Incomplete
>
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apport information
** Attachment added: "ProcModules.txt"
https://bugs.launchpad.net/bugs/1878007/+attachment/5373543/+files/ProcModules.txt
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** Attachment added: "UdevDb.txt"
https://bugs.launchpad.net/bugs/1878007/+attachment/5373546/+files/UdevDb.txt
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** Attachment added: "PulseList.txt"
https://bugs.launchpad.net/bugs/1878007/+attachment/5373544/+files/PulseList.txt
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** Attachment added: "RfKill.txt"
https://bugs.launchpad.net/bugs/1878007/+attachment/5373545/+files/RfKill.txt
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** Attachment added: "ProcEnviron.txt"
https://bugs.launchpad.net/bugs/1878007/+attachment/5373541/+files/ProcEnviron.txt
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** Attachment added: "WifiSyslog.txt"
https://bugs.launchpad.net/bugs/1878007/+attachment/5373547/+files/WifiSyslog.txt
** Changed in: linux (Ubuntu)
Status: Incomplete => Confirmed
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** Attachment added: "ProcInterrupts.txt"
https://bugs.launchpad.net/bugs/1878007/+attachment/5373542/+files/ProcInterrupts.txt
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apport information
** Attachment added: "ProcCpuinfoMinimal.txt"
https://bugs.launchpad.net/bugs/1878007/+attachment/5373540/+files/ProcCpuinfoMinimal.txt
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** Attachment added: "ProcCpuinfo.txt"
https://bugs.launchpad.net/bugs/1878007/+attachment/5373539/+files/ProcCpuinfo.txt
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** Attachment added: "Lsusb-t.txt"
https://bugs.launchpad.net/bugs/1878007/+attachment/5373537/+files/Lsusb-t.txt
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** Attachment added: "IwConfig.txt"
https://bugs.launchpad.net/bugs/1878007/+attachment/5373534/+files/IwConfig.txt
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** Attachment added: "Lspci.txt"
https://bugs.launchpad.net/bugs/1878007/+attachment/5373535/+files/Lspci.txt
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** Attachment added: "Lspci-vt.txt"
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** Attachment added: "Lsusb-v.txt"
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apport information
** Tags added: apport-collected
** Description changed:
This issue is happening with Ubuntu 18.04 and 20.04 in a Dell Inspiron
7373. When the screen is turned off (so, the suspend or screen lock
features are affected), the system freeze and I need to force the laptop
t
apport information
** Attachment added: "CRDA.txt"
https://bugs.launchpad.net/bugs/1878007/+attachment/5373532/+files/CRDA.txt
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Ti
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** Attachment added: "CurrentDmesg.txt"
https://bugs.launchpad.net/bugs/1878007/+attachment/5373533/+files/CurrentDmesg.txt
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Tested with https://kernel.ubuntu.com/~kernel-ppa/mainline/v5.7-rc6/, and
the issue is still present.
El lun., 18 de mayo de 2020 6:11 a. m., Kai-Heng Feng <
kai.heng.f...@canonical.com> escribió:
> Please test latest mainline kernel:
> https://kernel.ubuntu.com/~kernel-ppa/mainline/v5.7-rc6/
>
>
As this is not a suspend issue I have filled this new bug report
https://bugs.launchpad.net/ubuntu/+bug/1878007
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Title:
Ubuntu 19.04
The issue is definitely not in the suspension, the freeze is happening
when the screen is turned off. It can be reproduced using: "xset dpms
force off"
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Update: this also affects Ubuntu 20.04
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Title:
Ubuntu 19.04 suspend freeze on Dell inspiron 7373
Status in linux package in Ubuntu:
@emilio96 I think it's not a hardware problem, I just installed a xenial
based distribution and suspend worked just fine in the clean
installation before installing any updates, so the issue has being
introduced in some update. It doesn't seem to be the kernel, because
after the update I have start
Ok, I have found a new clue, I have disabled the suspension in the
energy configuration, but when the screen goes off the system equally
freeze, so, or the system is ignoring the config options and is still
suspending (I don't think so but is a possibility), or the crash is not
specific of the susp
Ok, I have installed the rc7 of the kernel v5.3, and if I enter in the
root prompt of the recovery mode, and type "systemctl suspend" the
laptop seems to suspend properly (the power button led turns off and the
fan stop) but then it freeze recovering.
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Thanks guys, I will take a look at @kaihengfeng link for trying to debug
and search for some clues
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Title:
Ubuntu 19.04 suspend free
Hi kaihengfeng, I could swear I sent the log right after a crash.
Anyway, I attach another one (the first boot just after a crash)
** Attachment added: "journalctl.txt"
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1832144/+attachment/5284278/+files/journalctl.txt
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Hi, I am attaching the `journalctl -k -b -1` output
** Attachment added: "journalctl.txt"
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1832144/+attachment/5282975/+files/journalctl.txt
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Hi kaihengfeng, thanks for your help, I had installed the last mainline
version:
Linux cccaballero-Inspiron-7373 5.3.0-050300rc4-generic
#201908111734 SMP Sun Aug 11 21:37:12 UTC 2019 x86_64 x86_64 x86_64
GNU/Linux
And this is what happened:
- first boot after the kernel was installed:
I cl
I have this problem using a Dell Inspiron 7373 with Ubuntu 18.04 and
19.04
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Title:
Suspend fails in Ubuntu and Kubuntu 18.04 but wor
** Changed in: linux (Ubuntu)
Status: Incomplete => Confirmed
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Title:
Ubuntu 19.04 suspend freeze on Dell inspiron 7373
Stat
** Package changed: ubuntu => linux (Ubuntu)
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Title:
Ubuntu 19.04 suspend freeze on Dell inspiron 7373
Status in linux package in U
Same issue here with a Dell inspiron 7373, I can see the trash messages
in the virtual terminals after recover from suspend making them useless.
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