Re: Towards Excellent Defect Management

2021-09-16 Thread Adriaan de Groot
On Friday, 17 September 2021 00:46:33 CEST Aleix Pol wrote: > On Tue, Sep 14, 2021 at 5:23 PM Harald Sitter wrote: > > server-side retracing. I've spent many afternoons reading up on and > > poking demo instances of every somewhat suitable software I could > > find, and Sentry looks like the best

Re: Towards Excellent Defect Management

2021-09-16 Thread Aleix Pol
On Tue, Sep 14, 2021 at 5:23 PM Harald Sitter wrote: > > For many years now I've been unhappy with both the quality and volume > of crash reports we get for our software. The barrier for crash report > submissions is incredibly high because we've never really had tech to > help elevate "insufficie

Re: Towards Excellent Defect Management

2021-09-14 Thread Julian / xyquadrat
Most of Sentry is licensed under the BSL (Business Source License), which prohibits using the software to create your own commercial service providing "Application Monitoring Services" (https://github.com/getsentry/sentry/blob/master/LICENSE). This is not an OSI-approved license. The issue wheth

Re: Towards Excellent Defect Management

2021-09-14 Thread Nate Graham
On 9/14/21 11:43, Julian / xyquadrat wrote: Most of Sentry is licensed under the BSL (Business Source License), which prohibits using the software to create your own commercial service providing "Application Monitoring Services" (https://github.com/getsentry/sentry/blob/master/LICENSE). This is

Re: Towards Excellent Defect Management

2021-09-14 Thread Ben Cooksley
On Wed, Sep 15, 2021 at 7:06 AM Albert Astals Cid wrote: > El dimarts, 14 de setembre de 2021, a les 20:35:40 (CEST), Ben Cooksley va > escriure: > > On Wed, Sep 15, 2021 at 5:35 AM Albert Astals Cid wrote: > > > > > El dimarts, 14 de setembre de 2021, a les 17:23:01 (CEST), Harald > Sitter > >

Re: Towards Excellent Defect Management

2021-09-14 Thread Albert Astals Cid
El dimarts, 14 de setembre de 2021, a les 17:23:01 (CEST), Harald Sitter va escriure: > For many years now I've been unhappy with both the quality and volume > of crash reports we get for our software. The barrier for crash report > submissions is incredibly high because we've never really had tec

Re: Towards Excellent Defect Management

2021-09-14 Thread Albert Astals Cid
El dimarts, 14 de setembre de 2021, a les 20:35:40 (CEST), Ben Cooksley va escriure: > On Wed, Sep 15, 2021 at 5:35 AM Albert Astals Cid wrote: > > > El dimarts, 14 de setembre de 2021, a les 17:23:01 (CEST), Harald Sitter > > va escriure: > > > It is practically free software as far as we are

Re: Towards Excellent Defect Management

2021-09-14 Thread Ben Cooksley
On Wed, Sep 15, 2021 at 5:35 AM Albert Astals Cid wrote: > El dimarts, 14 de setembre de 2021, a les 17:23:01 (CEST), Harald Sitter > va escriure: > > It is practically free software as far as we are concerned > > I guess this means it's not actually Free Software? > Please see https://open.sen

Re: Towards Excellent Defect Management

2021-09-14 Thread Albert Astals Cid
El dimarts, 14 de setembre de 2021, a les 17:23:01 (CEST), Harald Sitter va escriure: > It is practically free software as far as we are concerned I guess this means it's not actually Free Software? Cheers, Albert

Towards Excellent Defect Management

2021-09-14 Thread Harald Sitter
For many years now I've been unhappy with both the quality and volume of crash reports we get for our software. The barrier for crash report submissions is incredibly high because we've never really had tech to help elevate "insufficient" reports to become sufficient, outside the client on which th