https://bugs.kde.org/show_bug.cgi?id=497719
--- Comment #23 from Philippe ROUBACH ---
problem still there.
Operating System: openSUSE Tumbleweed 20250301
KDE Plasma Version: 6.3.2
KDE Frameworks Version: 6.11.0
Qt Version: 6.8.2
Kernel Version: 6.13.4-1-default (64-bit)
Graphics Platform:X11
Pro
https://bugs.kde.org/show_bug.cgi?id=497719
TraceyC changed:
What|Removed |Added
Summary|Plasma desktop disappears |Plasma desktop disappears
|after a
https://bugs.kde.org/show_bug.cgi?id=497719
--- Comment #22 from Philippe ROUBACH ---
Created attachment 177399
--> https://bugs.kde.org/attachment.cgi?id=177399&action=edit
sudo journalctl --since "2025-01-16 11:00:00" --until "2025-01-16 11:28:00" >
journalctl.log
I was surfing, reading, the
https://bugs.kde.org/show_bug.cgi?id=497719
--- Comment #21 from Philippe ROUBACH ---
I get a dGPU Nvidia.
I use it only for computing.
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TraceyC changed:
What|Removed |Added
Status|NEEDSINFO |REPORTED
Resolution|WAITINGFORINFO
https://bugs.kde.org/show_bug.cgi?id=497719
--- Comment #19 from Philippe ROUBACH ---
Created attachment 177354
--> https://bugs.kde.org/attachment.cgi?id=177354&action=edit
sudo journalctl --since "2025-01-14 20:30:00" --until "2025-01-14 20:51:00" >
journalctl.log
I was viewing a video with
https://bugs.kde.org/show_bug.cgi?id=497719
--- Comment #18 from Philippe ROUBACH ---
(In reply to Nate Graham from comment #17)
> Lots of KScreen action going on there. And you still say there's only one
> monitor, right? Is there any any chance a second one plugged in but not
> turned on, or so
https://bugs.kde.org/show_bug.cgi?id=497719
--- Comment #17 from Nate Graham ---
Lots of KScreen action going on there. And you still say there's only one
monitor, right? Is there any any chance a second one plugged in but not turned
on, or something like that?
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--- Comment #16 from Philippe ROUBACH ---
Created attachment 177320
--> https://bugs.kde.org/attachment.cgi?id=177320&action=edit
sudo journalctl --since "2025-01-13 15:08:00" --until "2025-01-13 15:10:00" >
journalctl.log
It seems I capture somethin
https://bugs.kde.org/show_bug.cgi?id=497719
TraceyC changed:
What|Removed |Added
CC||kde...@tlcnet.info
--- Comment #15 from TraceyC ---
https://bugs.kde.org/show_bug.cgi?id=497719
Philippe ROUBACH changed:
What|Removed |Added
Version|6.2.4 |6.2.5
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https://bugs.kde.org/show_bug.cgi?id=497719
--- Comment #14 from Philippe ROUBACH ---
Randomly
- the desktop disappears when reading a website, viewing video with Firefox,
Chrome or VLC
- after a while, I move the mouse cursor, I get a notification from Skype "user
is connected" and the icon swit
https://bugs.kde.org/show_bug.cgi?id=497719
--- Comment #13 from Nate Graham ---
This part of the system log shows the screen locker unlocking. If that's not
what was happening at the time, then it's the wrong part of the system log. You
can see on the left side there are timestamps; you should b
https://bugs.kde.org/show_bug.cgi?id=497719
--- Comment #12 from Philippe ROUBACH ---
Perhaps in the past I test a fingerprint reader, but I unplug it for a long
time.
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--- Comment #11 from Philippe ROUBACH ---
No I don't use any fingerprint just password.
I did not unlock anything.
I was reading a YouTube video when desktop disappeared.
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--- Comment #10 from Nate Graham ---
I see from that snippet that you unlocked the screen using a fingerprint. Did
the desktop go black after that? Or did it happen at some other time?
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--- Comment #9 from Philippe ROUBACH ---
Created attachment 177167
--> https://bugs.kde.org/attachment.cgi?id=177167&action=edit
result of journalctl --reverse
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--- Comment #8 from Nate Graham ---
When it happens, run `journalctl --reverse`. Hit the space bar a few times to
show content from before it happened, and then copy-and-paste here.
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--- Comment #7 from Philippe ROUBACH ---
It's a random phenomenon. How i could trigger journalctl ?
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--- Comment #6 from Nate Graham ---
Hmm, the file has a million lines of text in it. It would be helpful if you
could pinpoint the time when this happens, or get a log that only has 5 seconds
worth of text on either side of the issue.
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--- Comment #5 from Philippe ROUBACH ---
The link is valid for 30 days.
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--- Comment #4 from Philippe ROUBACH ---
Here is the journal log.
https://transfert.free.fr/7gPBJWc
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--- Comment #3 from Nate Graham ---
(In reply to Philippe ROUBACH from comment #2)
> How to get a journal log ?
`journalctl`
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--- Comment #2 from Philippe ROUBACH ---
(In reply to Nate Graham from comment #1)
> This never happens on Wayland, right?
>
I will check it.
> Can you attach a journal log that includes the moment when the desktop gets
> lost and turns black?
How to
https://bugs.kde.org/show_bug.cgi?id=497719
Nate Graham changed:
What|Removed |Added
Status|REPORTED|NEEDSINFO
Resolution|---
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