Re: MUA not noticing new mail

2008-09-01 Thread Ian Eiloart
--On 29 August 2008 12:48:48 -0500 Kenneth Marshall <[EMAIL PROTECTED]> wrote: > On Fri, Aug 29, 2008 at 01:34:24PM -0400, Wesley Craig wrote: >> On 29 Aug 2008, at 10:13, Kenneth Marshall wrote: >>> We tried many IDLE options here, but so many clients had poor IDLE >>> support that we ended up

Re: MUA not noticing new mail

2008-08-29 Thread Kenneth Marshall
On Fri, Aug 29, 2008 at 01:34:24PM -0400, Wesley Craig wrote: > On 29 Aug 2008, at 10:13, Kenneth Marshall wrote: >> We tried many IDLE options here, but so many clients had poor IDLE >> support that we ended up turning it off. The number of help desk >> calls such as the one above dropped essentia

Re: MUA not noticing new mail

2008-08-29 Thread Wesley Craig
On 29 Aug 2008, at 10:13, Kenneth Marshall wrote: > We tried many IDLE options here, but so many clients had poor IDLE > support that we ended up turning it off. The number of help desk > calls such as the one above dropped essentially to zero after the > change. I wonder if you have some practica

Re: MUA not noticing new mail

2008-08-29 Thread Kenneth Marshall
On Fri, Aug 29, 2008 at 09:23:56AM -0500, Mike Eggleston wrote: > On Fri, 29 Aug 2008, Kenneth Marshall might have said: > > > On Fri, Aug 29, 2008 at 08:55:40AM -0500, Mike Eggleston wrote: > > > Morning, > > > > > > I have a user that has complained of her MAU not notifying her about > > > rece

Re: MUA not noticing new mail

2008-08-29 Thread Mike Eggleston
On Fri, 29 Aug 2008, Kenneth Marshall might have said: > On Fri, Aug 29, 2008 at 08:55:40AM -0500, Mike Eggleston wrote: > > Morning, > > > > I have a user that has complained of her MAU not notifying her about > > receiving new mail many times. In the beginning she was on a Windows > > XP using

Re: MUA not noticing new mail

2008-08-29 Thread Kenneth Marshall
On Fri, Aug 29, 2008 at 08:55:40AM -0500, Mike Eggleston wrote: > Morning, > > I have a user that has complained of her MAU not notifying her about > receiving new mail many times. In the beginning she was on a Windows > XP using first Outlook 2000, then Outlook 2007. Now she's on a Mac OS X > (Le