Re: Error message when deleting

2002-04-19 Thread julesa
IMAP clients like Netscape whose delete function (by default?) tries to copy a message to a Trash folder before removing the message from the current mailbox will also exhibit this problem if the user quota is exceeded. Do you have a default quota set? Users find this frustrating because even if

Re: Error message when deleting

2002-04-19 Thread Doug
Guy Durand wrote: > > When I attemp to delete a message from the client I receive the message > that The IMAP copy failed. > > Can anyone give me a clue as to what is happening so that I might attemp > to fix it? > > Badiane If you are not using Netscape, ignore this. Otherwise... If this is N

Re: Error message when deleting

2002-04-18 Thread Guy Durand
David Wright wrote: > > > It sounds like you have a client that deletes by moving to a Trash folder, > and you don't have a Trash folder. Make sure the client is configured so > that delete means "mark message as deleted." Actually the trash folder is there and has been working for months. This

Re: Error message when deleting

2002-04-18 Thread David Wright
> When I attemp to delete a message from the client I receive the message > that The IMAP copy failed. It sounds like you have a client that deletes by moving to a Trash folder, and you don't have a Trash folder. Make sure the client is configured so that delete means "mark message as deleted."