Re: trac: please bring back 'reopen'

2007-01-22 Thread Michael Radziej
Hi, Gary Wilson schrieb: > SmileyChris wrote: >> On Jan 19, 2:29 am, Jacob Kaplan-Moss <[EMAIL PROTECTED]> wrote: (At least, I cannot reopen from closed/invalid) >>> Very interesting - it looks like that action is being hidden from >>> non-authenticated users... I'll investigate. >> How's th

Re: trac: please bring back 'reopen'

2007-01-22 Thread Gary Wilson
SmileyChris wrote: > On Jan 19, 2:29 am, Jacob Kaplan-Moss <[EMAIL PROTECTED]> wrote: > > > (At least, I cannot reopen from closed/invalid) > > Very interesting - it looks like that action is being hidden from > > non-authenticated users... I'll investigate. > > How's the investigation going? I'm

Re: trac: please bring back 'reopen'

2007-01-21 Thread SmileyChris
On Jan 19, 2:29 am, Jacob Kaplan-Moss <[EMAIL PROTECTED]> wrote: > > (At least, I cannot reopen from closed/invalid) > Very interesting - it looks like that action is being hidden from > non-authenticated users... I'll investigate. How's the investigation going? I'm apprehensive of closing ticket

Re: trac: please bring back 'reopen'

2007-01-18 Thread SmileyChris
On Jan 19, 11:24 am, Michael Radziej <[EMAIL PROTECTED]> wrote: IMHO, it shouldn't go into stage "Needs Decision" before the information arrives. I'm not a fan of instantly closing tickets while waiting for information but I see the point Jacob/Micheal is expressing. It would be great to have

Re: trac: please bring back 'reopen'

2007-01-18 Thread Jacob Kaplan-Moss
On 1/18/07 4:24 PM, Michael Radziej wrote: The basic idea is (and this is *my* interpretation), we have enough tickets. We probably have more tickets than we can process, even with triaging. There's no use in keeping tickets when the reporter has lost the interest in helping with it. (Of course

Re: trac: please bring back 'reopen'

2007-01-18 Thread Michael Radziej
Hi all, Gary Wilson wrote: I would say a ticket should be closed as invalid only if there wasn't enough information in the ticket subject + description to understand what the problem is. Do you disagree about the "invalid" vs. "wontfix", or about closing? If it's the latter ... first, forge

Re: trac: please bring back 'reopen'

2007-01-18 Thread Gary Wilson
Michael Radziej wrote: Jeremy Dunck wrote: > Michael, I see that ticket was closed as invalid because it needed to > pass tests. > > If I understand the triage process correctly, it should have been > marked accepted, but with has_patch=1 and patch_needs_improvement=1. Yeah, your're basically r

Re: trac: please bring back 'reopen'

2007-01-18 Thread Michael Radziej
Hi Jeremy Jeremy Dunck wrote: On 1/18/07, Michael Radziej <[EMAIL PROTECTED]> wrote: Hi, somehow the reopen button went on vacation with the trac udate--can anyone call it back? It would be very appreciated by ticket #3320 ;-) (At least, I cannot reopen from closed/invalid) Michael, I s

Re: trac: please bring back 'reopen'

2007-01-18 Thread Jacob Kaplan-Moss
On 1/18/07 8:08 AM, Ramiro Morales wrote: It's me or the "type" field (defect, enhancement, ...) of a ticket is also missing?. We got rid of that field, along with a couple of other fields we don't really use. In this specific case, besides not using it, the line between "defect" and "enhan

Re: trac: please bring back 'reopen'

2007-01-18 Thread Jeremy Dunck
On 1/18/07, Michael Radziej <[EMAIL PROTECTED]> wrote: Hi, somehow the reopen button went on vacation with the trac udate--can anyone call it back? It would be very appreciated by ticket #3320 ;-) (At least, I cannot reopen from closed/invalid) Michael, I see that ticket was closed as inva

Re: trac: please bring back 'reopen'

2007-01-18 Thread Ramiro Morales
On 1/18/07, Jacob Kaplan-Moss <[EMAIL PROTECTED]> wrote: On 1/18/07 7:17 AM, Michael Radziej wrote: > somehow the reopen button went on vacation with the trac udate--can > anyone call it back? It would be very appreciated by ticket #3320 ;-) > > (At least, I cannot reopen from closed/invalid)

Re: trac: please bring back 'reopen'

2007-01-18 Thread Jacob Kaplan-Moss
On 1/18/07 7:17 AM, Michael Radziej wrote: somehow the reopen button went on vacation with the trac udate--can anyone call it back? It would be very appreciated by ticket #3320 ;-) (At least, I cannot reopen from closed/invalid) Very interesting - it looks like that action is being hidden fr

trac: please bring back 'reopen'

2007-01-18 Thread Michael Radziej
Hi, somehow the reopen button went on vacation with the trac udate--can anyone call it back? It would be very appreciated by ticket #3320 ;-) (At least, I cannot reopen from closed/invalid) Cheers! Michael -- noris network AG - Deutschherrnstraße 15-19 - D-90429 Nürnberg - Tel +49-911-935