Re: Can't create solr jira bugs

2021-10-15 Thread Jason Gerlowski
I was able to reproduce with the commands in the script here https://paste.apache.org/o4uta. They should work from within any clean 8.9.0 checkout, if anyone else is interested in reproducing. After reproducing I noticed some errors in the logs that probably point to the real root cause here: Ca

Re: Can't create solr jira bugs

2021-10-15 Thread Jason Gerlowski
One last thought for now: One additional workaround option to try would be to change the 'location' path or 'name' parameters provided to Solr at backup time after any change in the number of shards. If the post-splitshard backups are stored in a subdirectory location or under a different name, I

Re: Can't create solr jira bugs

2021-10-15 Thread Jason Gerlowski
Hi Jordan, Sorry you're running into problems with incremental backups (and with JIRA!). I suspect you just ran into a temporary problem with JIRA - as long as you have an account and are logged in you should 100% be able to file JIRA tickets the way you described. Please give it another shot an

Can't create solr jira bugs

2021-09-30 Thread Jordan Diehl
Hello, I just tried opening a Jira ticket for an issue I was seeing, but after filling out all the info and hitting create it didn't work. Now any time I click create I get an error message saying "The Jira server could not be contacted. This may be a temporary glitch or the server may be down."