Re: Ticket Transition Workflow: Abandoned issues

2014-11-26 Thread David Jencks
In my work life use of RTC Backlog means "needs to be investigated by a developer". I think Cancelled as Incomplete might be a closer RTC match to the meaning we are looking for here. david jencks On Nov 26, 2014, at 2:14 PM, Chris Graham wrote: > RTC uses Backlog. Does Jira have something s

Re: Ticket Transition Workflow: Abandoned issues

2014-11-26 Thread Jörg Schaible
Stephen Connolly wrote: > I think we can add whatever states we want. > > These are not Backlog though > > They are perhaps "Stale" or "Inactive/Unconfirmed" > > Just need a label that communicates the ticket as closed due to no > response and no clear report" Incomplete ;-) > > On Wednesday

Re: Ticket Transition Workflow: Abandoned issues

2014-11-26 Thread Stephen Connolly
I think we can add whatever states we want. These are not Backlog though They are perhaps "Stale" or "Inactive/Unconfirmed" Just need a label that communicates the ticket as closed due to no response and no clear report" On Wednesday, November 26, 2014, Chris Graham wrote: > RTC uses Backlog.

Re: Ticket Transition Workflow: Abandoned issues

2014-11-26 Thread Chris Graham
RTC uses Backlog. Does Jira have something similar? Sent from my iPhone On 27/11/2014, at 8:13 AM, David Jencks wrote: > Retired rather than Archived? > > This cleanup seems like a really good idea :-) > > david jencks > > On Nov 26, 2014, at 12:41 PM, Paul Benedict wrote: > >> My 2-cents

Re: Ticket Transition Workflow: Abandoned issues

2014-11-26 Thread Chris Graham
Nicely worded! +1 Sent from my iPhone On 27/11/2014, at 2:16 AM, Paul Benedict wrote: > This email is related to thread "Abandoned bug analysis" [1]. > > We have done the Great Ticket Cleanup of 2014 twice this year. It has > really been productive for anyone who triages outstanding bugs and

Re: Ticket Transition Workflow: Abandoned issues

2014-11-26 Thread David Jencks
Retired rather than Archived? This cleanup seems like a really good idea :-) david jencks On Nov 26, 2014, at 12:41 PM, Paul Benedict wrote: > My 2-cents on the word "Archived" is that it's a synonym for > Backup/Storage, which I don't think is what this process is about. > > > Cheers, > Pau

Re: Ticket Transition Workflow: Abandoned issues

2014-11-26 Thread Paul Benedict
My 2-cents on the word "Archived" is that it's a synonym for Backup/Storage, which I don't think is what this process is about. Cheers, Paul On Wed, Nov 26, 2014 at 1:57 PM, Michael Osipov wrote: > Am 2014-11-26 um 16:16 schrieb Paul Benedict: > >> This email is related to thread "Abandoned bu

Re: Ticket Transition Workflow: Abandoned issues

2014-11-26 Thread Michael Osipov
Am 2014-11-26 um 16:16 schrieb Paul Benedict: This email is related to thread "Abandoned bug analysis" [1]. We have done the Great Ticket Cleanup of 2014 twice this year. It has really been productive for anyone who triages outstanding bugs and enhancements. We've been adding a note in the ticke

Ticket Transition Workflow: Abandoned issues

2014-11-26 Thread Paul Benedict
This email is related to thread "Abandoned bug analysis" [1]. We have done the Great Ticket Cleanup of 2014 twice this year. It has really been productive for anyone who triages outstanding bugs and enhancements. We've been adding a note in the ticket, as a courtesy to the participants, and closin