Re: [DISCUSS] Improve JIRA and Github ticket higyene

2021-03-22 Thread Paulo Motta
Thanks for contributing to the discussion Mick. I like the idea of having handy lists for "Triage", "Open", "Patch Available", "Reviewed Once" to give more visibility and transparency to the ticket triaging/review process, but can't we make list maintenance via JIRA Automation [1] instead of requi

Re: [DISCUSS] Improve JIRA and Github ticket higyene

2021-03-22 Thread Mick Semb Wever
Throwing my thoughts out there on this. > A much harder > objective is to ensure that all "Patch Available" tickets are reviewed in a > timely manner. However the current backlog of abandoned PA tickets is also > large and we need to clean it to "start fresh" so the auto-close proposal > would a

Re: [DISCUSS] Improve JIRA and Github ticket higyene

2021-03-22 Thread Paulo Motta
Thanks for your feedback Stefan! I totally agree that an important reason for tickets being abandoned is that committers don't have the bandwidth to review these tickets since they are focusing on larger-impact tasks. Missing these contributions is very bad for the project not only because we lose

Re: [DISCUSS] Improve JIRA and Github ticket higyene

2021-03-22 Thread Stefan Miklosovic
Hi Paulo, it might seem as me complaining but that is not the case here so just hear me out please. I think that the primary reason for tickets not being resolved / they are abandoned / they are not worked on anymore is not the fact that they are just "forgotten" but I believe that it is also bec