Re: Ticketing system

2009-01-26 Thread Steve Witt
On Sat, 24 Jan 2009, Umarzuki Mochlis wrote: Recommend me a nice, easy to use free and open source software for support ticketing system on linux adn please tell me why do you like it :) We use gnats and gnatsweb at my work. It is easy to administer, which was a prime consideration in its

Re: Ticketing system

2009-01-24 Thread Umarzuki Mochlis
ce, easy to use free and open source software for > support > > ticketing system on linux adn please tell me why do you like it :) > > Sounds like a homework question -- Call me crazy but ... > haha...I'm not a college boy anymore. If that's what you mean. A friends asked me a

Re: Ticketing system

2009-01-24 Thread S. Fishpaste
On Sat, 24 Jan 2009 11:30:45 +0800, Umarzuki Mochlis in gmane.linux.debian.user wrote: > --000e0cd32d0688f31d0461322141 > Content-Type: text/plain; charset=UTF-8 > Content-Transfer-Encoding: 7bit > > Recommend me a nice, easy to use free and open source software for support > t

Re: Ticketing system [OT]

2009-01-24 Thread Tzafrir Cohen
On Sat, Jan 24, 2009 at 08:17:26AM -0200, Ivan Marin wrote: > 2009/1/24 Allan Wind > > > On 2009-01-24T11:30:45, Umarzuki Mochlis wrote: > > > Recommend me a nice, easy to use free and open source software for > > support > > > ticketing system on linux a

Re: Ticketing system

2009-01-24 Thread Javier Barroso
On Sat, Jan 24, 2009 at 4:30 AM, Umarzuki Mochlis wrote: > Recommend me a nice, easy to use free and open source software for support > ticketing system on linux adn please tell me why do you like it :) otrs is good for tickets, it has hierarquical queues/tickets. If you want tickets f

Re: Ticketing system [OT]

2009-01-24 Thread Ivan Marin
2009/1/24 Allan Wind > On 2009-01-24T11:30:45, Umarzuki Mochlis wrote: > > Recommend me a nice, easy to use free and open source software for > support > > ticketing system on linux adn please tell me why do you like it :) > > We use Request Tracker 3.6 at work.

Re: Ticketing system

2009-01-24 Thread Tzafrir Cohen
On Sat, Jan 24, 2009 at 11:30:45AM +0800, Umarzuki Mochlis wrote: > Recommend me a nice, easy to use free and open source software for support > ticketing system on linux adn please tell me why do you like it :) Plenty. They are also called "bug tracking system". There are a nu

Re: Ticketing system

2009-01-23 Thread Allan Wind
On 2009-01-24T11:30:45, Umarzuki Mochlis wrote: > Recommend me a nice, easy to use free and open source software for support > ticketing system on linux adn please tell me why do you like it :) We use Request Tracker 3.6 at work. It has a functional web interface, nice search capabilit

Re: Ticketing system

2009-01-23 Thread Ron Johnson
On 01/23/2009 09:30 PM, Umarzuki Mochlis wrote: Recommend me a nice, easy to use free and open source software for support ticketing system on linux adn please tell me why do you like it :) What kind of tickets? Speeding tickets? -- Ron Johnson, Jr. Jefferson LA USA "I am not surp

Ticketing system

2009-01-23 Thread Umarzuki Mochlis
Recommend me a nice, easy to use free and open source software for support ticketing system on linux adn please tell me why do you like it :) -- Regards, Umarzuki Mochlis http://gameornot.net