Bug#726600: otrs2: Internal server error when replying to email ticket

2013-11-04 Thread Michiel Beijen
-BEGIN PGP SIGNED MESSAGE- Hash: SHA256 Hi Niko, Patrick, Thanks for all your investigating and research. 11/04/2013 08:54 - Patrick Matthäi wrote: > Am 03.11.2013 15:04, schrieb Niko Tyni: > > I'm reassigning this against libmime-tools-perl again - if this is an > > intentional limita

Bug#726600: otrs2: Internal server error when replying to email ticket

2013-11-04 Thread Patrick Matthäi
Am 03.11.2013 15:04, schrieb Niko Tyni: tag 726600 - moreinfo unreproducible reassign 726600 libmime-tools-perl 5.504-1 thanks On Fri, Nov 01, 2013 at 08:17:03AM +1100, John Seymour wrote: I have worked out how to reliably trigger the bug. If you enter a Unicode character in the the "system st

Bug#726600: otrs2: Internal server error when replying to email ticket

2013-11-03 Thread Niko Tyni
tag 726600 - moreinfo unreproducible reassign 726600 libmime-tools-perl 5.504-1 thanks On Fri, Nov 01, 2013 at 08:17:03AM +1100, John Seymour wrote: > I have worked out how to reliably trigger the bug. > > If you enter a Unicode character in the the "system standard > signature" and reply to a t

Bug#726600: otrs2: Internal server error when replying to email ticket

2013-10-31 Thread John Seymour
Hi I have worked out how to reliably trigger the bug. If you enter a Unicode character in the the "system standard signature" and reply to a ticket that uses that signature the bug will be triggered. yours John On 30/10/2013 06:56, Niko Tyni wrote: On Mon, Oct 28, 2013 at 08:05:01PM +0100

Bug#726600: otrs2: Internal server error when replying to email ticket

2013-10-29 Thread Niko Tyni
On Mon, Oct 28, 2013 at 08:05:01PM +0100, Salvatore Bonaccorso wrote: > otrs2 seems to have an anoying (not easy to reproduce bug), which was > reported against otrs2 (and which seems to appear after the perl > 5.14.2 -> 5.18.1 update): > > http://bugs.debian.org/724972 > http://bugs.debian.or

Bug#726600: otrs2: Internal server error when replying to email ticket

2013-10-29 Thread Patrick Matthäi
Am 28.10.2013 20:05, schrieb Salvatore Bonaccorso: Hi Niko and Dominic otrs2 seems to have an anoying (not easy to reproduce bug), which was reported against otrs2 (and which seems to appear after the perl 5.14.2 -> 5.18.1 update): http://bugs.debian.org/724972 http://bugs.debian.org/726600

Bug#726600: otrs2: Internal server error when replying to email ticket

2013-10-28 Thread Salvatore Bonaccorso
Hi Niko and Dominic otrs2 seems to have an anoying (not easy to reproduce bug), which was reported against otrs2 (and which seems to appear after the perl 5.14.2 -> 5.18.1 update): http://bugs.debian.org/724972 http://bugs.debian.org/726600 Does this sound somewhere familiar to you, or does th

Bug#726600: otrs2: Internal server error when replying to email ticket

2013-10-17 Thread Salvatore Bonaccorso
Hi Patrick, On Thu, Oct 17, 2013 at 04:14:13PM +0200, Patrick Matthäi wrote: > Am 17.10.2013 16:06, schrieb Salvatore Bonaccorso: > >Hi Patrick, > > > >On Thu, Oct 17, 2013 at 03:20:55PM +0200, Patrick Matthäi wrote: > >>reassign #726600 libmime-tools-perl > >>thanks > >> > >>Hello, > >> > >>could

Bug#726600: otrs2: Internal server error when replying to email ticket

2013-10-17 Thread Salvatore Bonaccorso
Hi Patrick, On Thu, Oct 17, 2013 at 03:20:55PM +0200, Patrick Matthäi wrote: > reassign #726600 libmime-tools-perl > thanks > > Hello, > > could you please update libmime-tools-perl to version 5.504, it > should fix this issue. We have the package ready in the Debian Perl Group repository, and

Bug#726600: otrs2: Internal server error when replying to email ticket

2013-10-16 Thread John Seymour
Package: otrs2 Version: 3.2.11-1 Severity: important Dear Maintainer, When attempting to reply to a email ticket that was original sent form an iphone ( it includes mime content ). Otrs2 grenerated an internal server error. The folowing appears in the log. [Thu Oct 17 14:53:47.104008 2013] [: