[Bug 668660] [NEW] Under Ubuntu 10.10, Empathy 2.32.0.1 cannot sign into Yahoo messenger - "Authentication failed".
Public bug reported: Binary package hint: empathy Cannot sign into yahoo messenger account with Empathy 2.32.0.1 under Ubuntu 10.10 x64. Get the message "Authentication failed", however using the same credentials works using the Yahoo Web Messenger. Empathy was able to connect to Yahoo messenger before upgrading from Ubuntu 10.04. MSN messenger can connect successfully. - - - - - - 1) The release of Ubuntu you are using: Ubuntu 10.10 x64. 2) The version of the package you are using: empathy 2.32.0.1-0ubuntu1 3) What you expected to happen: Expected Yahoo messenger account to successfully connect after entering correct (and verified) credentials into Empathy. 4) What happened instead: Upon each connection attempt, Empathy generated a "Authentication failed" message. ProblemType: Bug DistroRelease: Ubuntu 10.10 Package: empathy 2.32.0.1-0ubuntu1 ProcVersionSignature: Ubuntu 2.6.35-22.35-generic 2.6.35.4 Uname: Linux 2.6.35-22-generic x86_64 NonfreeKernelModules: nvidia Architecture: amd64 Date: Sat Oct 30 10:27:20 2010 ExecutablePath: /usr/bin/empathy InstallationMedia: Ubuntu 10.10 "Maverick Meerkat" - Release amd64 (20101007) ProcEnviron: SHELL=/bin/bash LANG=en_US.utf8 SourcePackage: empathy ** Affects: empathy (Ubuntu) Importance: Undecided Status: New ** Tags: amd64 apport-bug maverick -- Under Ubuntu 10.10, Empathy 2.32.0.1 cannot sign into Yahoo messenger - "Authentication failed". https://bugs.launchpad.net/bugs/668660 You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 668660] Re: Under Ubuntu 10.10, Empathy 2.32.0.1 cannot sign into Yahoo messenger - "Authentication failed".
-- Under Ubuntu 10.10, Empathy 2.32.0.1 cannot sign into Yahoo messenger - "Authentication failed". https://bugs.launchpad.net/bugs/668660 You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 668660] Re: Under Ubuntu 10.10, Empathy 2.32.0.1 cannot sign into Yahoo messenger - "Authentication failed".
My apologies, it appears this was due to user-error. For Yahoo messenger accounts, you must enter only the user-name, not the full Yahoo ID. e.g. For Yahoo ID "usern...@yahoo.com", it should be entered as only "username" in Empathy. Although this convention is highlighted as the example within the Empathy Account setup for a Yahoo account, it's a different convention to what is used in the Yahoo web messenger, which requests the Yahoo ID be entered as "usern...@yahoo.com". Thanks. -- Under Ubuntu 10.10, Empathy 2.32.0.1 cannot sign into Yahoo messenger - "Authentication failed". https://bugs.launchpad.net/bugs/668660 You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
