[Bug 1940749] [NEW] Hardinfo 'storage' output not showing devices
Public bug reported: I installed Hardinfo on my Dell Inspiron 3501 running Ubuntu 20.04. I installed hardinfo: sudo apt-get install -y hardinfo When I select 'Storage' in the GUI nothing populates. The pane/window is totally blank. I have run hardinfo in the command line and I am receiving the following error: Warning: truncated a line (probably flags list) longer than 896 bytes while reading /proc/cpuinfo. Upon further inspection the 'Flags' field in /proc/cpuinfo is populated with a large quantity of strings and characters. Therefore this error is to be expected in my opinion. I just ran: sudo apt-get install --reinstall hardinfo This did not fix the issue with 'storage'. I have checked the other "sections" of the GUI and all other portions of the output seem to be functioning normally. I have also posted the link of the forum in which I first reported the issue to the askubuntu community, where I have detailed all the steps I have taken so far to attempt to fix the issue. https://askubuntu.com/questions/1359220/hardinfo-doesnt-display- anything-in-the-storage-section?noredirect=1#comment2328347_1359220 ** Affects: hardinfo (Ubuntu) Importance: Undecided Status: New -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1940749 Title: Hardinfo 'storage' output not showing devices To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/hardinfo/+bug/1940749/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1940749] Re: Hardinfo 'storage' output not showing devices
I also installed hardinfo on my wife's Dell Inspiron 3501 running Ubuntu 20.04. I ran: sudo apt-get install -y hardinfo when I checked 'Storage' the pane/window is completely blank as well. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1940749 Title: Hardinfo 'storage' output not showing devices To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/hardinfo/+bug/1940749/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1940749] Re: Hardinfo 'storage' output not showing devices
This is my flags list: Is it possible that this is causing the issue with Storage? I am not sure how to fix this because we purchased these Dell computers pre-installed with ubuntu 20.04. flags : fpu vme de pse tsc msr pae mce cx8 apic sep mtrr pge mca cmov pat pse36 clflush dts acpi mmx fxsr sse sse2 ss ht tm pbe syscall nx pdpe1gb rdtscp lm constant_tsc art arch_perfmon pebs bts rep_good nopl xtopology nonstop_tsc cpuid aperfmperf tsc_known_freq pni pclmulqdq dtes64 monitor ds_cpl vmx est tm2 ssse3 sdbg fma cx16 xtpr pdcm pcid sse4_1 sse4_2 x2apic movbe popcnt tsc_deadline_timer aes xsave avx f16c rdrand lahf_lm abm 3dnowprefetch cpuid_fault epb cat_l2 invpcid_single cdp_l2 ssbd ibrs ibpb stibp ibrs_enhanced tpr_shadow vnmi flexpriority ept vpid ept_ad fsgsbase tsc_adjust bmi1 avx2 smep bmi2 erms invpcid rdt_a avx512f avx512dq rdseed adx smap avx512ifma clflushopt clwb intel_pt avx512cd sha_ni avx512bw avx512vl xsaveopt xsavec xgetbv1 xsaves split_lock_detect dtherm ida arat pln pts hwp hwp_notify hwp_act_window hwp_epp hwp_pkg_req avx512vbmi umip pku ospke avx512_vbmi2 gfni vaes vpclmulqdq avx512_vnni avx512_bitalg avx512_vpopcntdq rdpid movdiri movdir64b fsrm avx512_vp2intersect md_clear flush_l1d arch_capabilities -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1940749 Title: Hardinfo 'storage' output not showing devices To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/hardinfo/+bug/1940749/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
Re: [Bug 1940749] Re: Hardinfo 'storage' output not showing devices
Hello Ian, I posted an update in the bug report which states the following: HardInfo is a small application that displays information about your hardware and operating system. Currently it knows about PCI, ISA PnP, USB, IDE, SCSI, Serial and parallel port devices. The Processor is Intel(R) Pentium(R) Gold 7505 @ 2.00GHz x 4 and the Storage device is an SSD, BC711 NVMe SK hynix(128GB). I suspect hardinfo doesn't recognize the SSD and it doesn't like the extended flags in /proc/cpuinfo Otherwise hardinfo seems to function normally. Please let me know if anyone has an SSD that is being recognized and I will keep digging. Thank you Let me know if this is inaccurate. Sincerely, Tim On Sat, Aug 21, 2021 at 4:10 PM Ian Bruntlett <1940...@bugs.launchpad.net> wrote: > Hi, > > I tried this on my lenovo T420 laptop, running Ubuntu 20.04.3. > > The flags entry in /proc/cpuinfo is 100 characters long. > > I ran hardinfo (0.6-alpha) and checked the "Storage" pane and displayed > this (correct) info:- > > -SCSI Disks- > ATA CT1000MX500SSD1 > HL-DT-ST DVDRAM GT33N > > HTH, > > > Ian > > -- > -- ACCU - Professionalism in programming - http://www.accu.org > -- My writing - https://sites.google.com/site/ianbruntlett/ > -- Free Software page - > https://sites.google.com/site/ianbruntlett/home/free-software > > -- > You received this bug notification because you are subscribed to the bug > report. > https://bugs.launchpad.net/bugs/1940749 > > Title: > Hardinfo 'storage' output not showing devices > > Status in hardinfo package in Ubuntu: > New > > Bug description: > I installed Hardinfo on my Dell Inspiron 3501 running Ubuntu 20.04. I > installed hardinfo: > > sudo apt-get install -y hardinfo > > When I select 'Storage' in the GUI nothing populates. The pane/window > is totally blank. I have run hardinfo in the command line and I am > receiving the following error: > > Warning: truncated a line (probably flags list) longer than 896 bytes > while reading /proc/cpuinfo. > > Upon further inspection the 'Flags' field in /proc/cpuinfo is > populated with a large quantity of strings and characters. Therefore > this error is to be expected in my opinion. > > I just ran: > > sudo apt-get install --reinstall hardinfo > > This did not fix the issue with 'storage'. I have checked the other > "sections" of the GUI and all other portions of the output seem to be > functioning normally. I have also posted the link of the forum in > which I first reported the issue to the askubuntu community, where I > have detailed all the steps I have taken so far to attempt to fix the > issue. > > https://askubuntu.com/questions/1359220/hardinfo-doesnt-display- > anything-in-the-storage-section?noredirect=1#comment2328347_1359220 > > To manage notifications about this bug go to: > > https://bugs.launchpad.net/ubuntu/+source/hardinfo/+bug/1940749/+subscriptions > > -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1940749 Title: Hardinfo 'storage' output not showing devices To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/hardinfo/+bug/1940749/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1940749] Re: Hardinfo 'storage' output not showing devices
apport information ** Tags added: apport-collected focal ** Description changed: I installed Hardinfo on my Dell Inspiron 3501 running Ubuntu 20.04. I installed hardinfo: sudo apt-get install -y hardinfo When I select 'Storage' in the GUI nothing populates. The pane/window is totally blank. I have run hardinfo in the command line and I am receiving the following error: Warning: truncated a line (probably flags list) longer than 896 bytes while reading /proc/cpuinfo. Upon further inspection the 'Flags' field in /proc/cpuinfo is populated with a large quantity of strings and characters. Therefore this error is to be expected in my opinion. I just ran: sudo apt-get install --reinstall hardinfo This did not fix the issue with 'storage'. I have checked the other "sections" of the GUI and all other portions of the output seem to be functioning normally. I have also posted the link of the forum in which I first reported the issue to the askubuntu community, where I have detailed all the steps I have taken so far to attempt to fix the issue. - https://askubuntu.com/questions/1359220/hardinfo-doesnt-display- - anything-in-the-storage-section?noredirect=1#comment2328347_1359220 + https://askubuntu.com/questions/1359220/hardinfo-doesnt-display-anything-in-the-storage-section?noredirect=1#comment2328347_1359220 + --- + ProblemType: Bug + ApportVersion: 2.20.11-0ubuntu27.18 + Architecture: amd64 + CasperMD5CheckResult: skip + CurrentDesktop: ubuntu:GNOME + DistributionChannelDescriptor: + # This is the distribution channel descriptor for the OEM CDs + # For more information see http://wiki.ubuntu.com/DistributionChannelDescriptor + canonical-oem-somerville-focal-amd64-20200502-85 + DistroRelease: Ubuntu 20.04 + InstallationDate: Installed on 2021-07-02 (50 days ago) + InstallationMedia: Ubuntu 20.04 "Focal" - Build amd64 LIVE Binary 20200502-05:58 + Package: hardinfo 0.5.1+git20180227-2 + PackageArchitecture: amd64 + ProcVersionSignature: Ubuntu 5.10.0-1044.46-oem 5.10.46 + Tags: focal + Uname: Linux 5.10.0-1044-oem x86_64 + UpgradeStatus: No upgrade log present (probably fresh install) + UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo + _MarkForUpload: True ** Attachment added: "Dependencies.txt" https://bugs.launchpad.net/bugs/1940749/+attachment/5519766/+files/Dependencies.txt -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1940749 Title: Hardinfo 'storage' output not showing devices To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/hardinfo/+bug/1940749/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1940749] ProcCpuinfoMinimal.txt
apport information ** Attachment added: "ProcCpuinfoMinimal.txt" https://bugs.launchpad.net/bugs/1940749/+attachment/5519767/+files/ProcCpuinfoMinimal.txt -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1940749 Title: Hardinfo 'storage' output not showing devices To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/hardinfo/+bug/1940749/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1940749] ProcEnviron.txt
apport information ** Attachment added: "ProcEnviron.txt" https://bugs.launchpad.net/bugs/1940749/+attachment/5519768/+files/ProcEnviron.txt -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1940749 Title: Hardinfo 'storage' output not showing devices To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/hardinfo/+bug/1940749/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
Re: [Bug 1940749] Re: Hardinfo 'storage' output not showing devices
Hello Chris Guiver, I ran the apport command and sent the data, I hope it helped. Sincerely, Tim Brockway On Sun, Aug 22, 2021 at 12:20 AM Chris Guiver <1940...@bugs.launchpad.net> wrote: > Thank you for taking the time to report this bug and helping to make > Ubuntu better. Please execute the following command only once, as it > will automatically gather debugging information, in a terminal: > > apport-collect 1940749 > > When reporting bugs in the future please use apport by using 'ubuntu- > bug' and the name of the package affected. You can learn more about this > functionality at https://wiki.ubuntu.com/ReportingBugs. > > -- > You received this bug notification because you are subscribed to the bug > report. > https://bugs.launchpad.net/bugs/1940749 > > Title: > Hardinfo 'storage' output not showing devices > > Status in hardinfo package in Ubuntu: > New > > Bug description: > I installed Hardinfo on my Dell Inspiron 3501 running Ubuntu 20.04. I > installed hardinfo: > > sudo apt-get install -y hardinfo > > When I select 'Storage' in the GUI nothing populates. The pane/window > is totally blank. I have run hardinfo in the command line and I am > receiving the following error: > > Warning: truncated a line (probably flags list) longer than 896 bytes > while reading /proc/cpuinfo. > > Upon further inspection the 'Flags' field in /proc/cpuinfo is > populated with a large quantity of strings and characters. Therefore > this error is to be expected in my opinion. > > I just ran: > > sudo apt-get install --reinstall hardinfo > > This did not fix the issue with 'storage'. I have checked the other > "sections" of the GUI and all other portions of the output seem to be > functioning normally. I have also posted the link of the forum in > which I first reported the issue to the askubuntu community, where I > have detailed all the steps I have taken so far to attempt to fix the > issue. > > https://askubuntu.com/questions/1359220/hardinfo-doesnt-display- > anything-in-the-storage-section?noredirect=1#comment2328347_1359220 > > To manage notifications about this bug go to: > > https://bugs.launchpad.net/ubuntu/+source/hardinfo/+bug/1940749/+subscriptions > > -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1940749 Title: Hardinfo 'storage' output not showing devices To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/hardinfo/+bug/1940749/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
Re: [Bug 1940749] Re: Hardinfo 'storage' output not showing devices
Doug, I was informed by another user that he didn't see any other bug reports related to storage not populating. So I went ahead and submitted a report since it didn't work on both machines. As for that bug 1841037 - I was unaware of that bug until now. Other users have also concurred with what I found so I let it be. With all of that being said if this is indeed a duplicate then that should be noted appropriately so users aren't chasing around the same issue twice. I just checked the bug report 1841037 and the difference between 1841037 and mine is nothing actually populated in the Storage window for me which would be because I only have the nvme drive and I also noticed that a warning was thrown by hardinfo regarding the /cpu/procinfo "Flags" field being in excess of 896 characters. So I guess it's up to you and your colleagues who are working out the bugs to decide if this is indeed a duplicate. By all means identify it as such if you feel it's appropriate. Sincerely, Tim Brockway On Sun, Aug 22, 2021 at 5:00 PM Doug Smythies <1940...@bugs.launchpad.net> wrote: > Since you discovered that it is nvme drives that are not found, doesn't > that make this bug report a duplicate of bug #1841037? And read therein > that an update release is coming. > > -- > You received this bug notification because you are subscribed to the bug > report. > https://bugs.launchpad.net/bugs/1940749 > > Title: > Hardinfo 'storage' output not showing devices > > Status in hardinfo package in Ubuntu: > Confirmed > > Bug description: > I installed Hardinfo on my Dell Inspiron 3501 running Ubuntu 20.04. I > installed hardinfo: > > sudo apt-get install -y hardinfo > > When I select 'Storage' in the GUI nothing populates. The pane/window > is totally blank. I have run hardinfo in the command line and I am > receiving the following error: > > Warning: truncated a line (probably flags list) longer than 896 bytes > while reading /proc/cpuinfo. > > Upon further inspection the 'Flags' field in /proc/cpuinfo is > populated with a large quantity of strings and characters. Therefore > this error is to be expected in my opinion. > > I just ran: > > sudo apt-get install --reinstall hardinfo > > This did not fix the issue with 'storage'. I have checked the other > "sections" of the GUI and all other portions of the output seem to be > functioning normally. I have also posted the link of the forum in > which I first reported the issue to the askubuntu community, where I > have detailed all the steps I have taken so far to attempt to fix the > issue. > > > https://askubuntu.com/questions/1359220/hardinfo-doesnt-display-anything-in-the-storage-section?noredirect=1#comment2328347_1359220 > --- > ProblemType: Bug > ApportVersion: 2.20.11-0ubuntu27.18 > Architecture: amd64 > CasperMD5CheckResult: skip > CurrentDesktop: ubuntu:GNOME > DistributionChannelDescriptor: ># This is the distribution channel descriptor for the OEM CDs ># For more information see > http://wiki.ubuntu.com/DistributionChannelDescriptor >canonical-oem-somerville-focal-amd64-20200502-85 > DistroRelease: Ubuntu 20.04 > InstallationDate: Installed on 2021-07-02 (50 days ago) > InstallationMedia: Ubuntu 20.04 "Focal" - Build amd64 LIVE Binary > 20200502-05:58 > Package: hardinfo 0.5.1+git20180227-2 > PackageArchitecture: amd64 > ProcVersionSignature: Ubuntu 5.10.0-1044.46-oem 5.10.46 > Tags: focal > Uname: Linux 5.10.0-1044-oem x86_64 > UpgradeStatus: No upgrade log present (probably fresh install) > UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo > _MarkForUpload: True > > To manage notifications about this bug go to: > > https://bugs.launchpad.net/ubuntu/+source/hardinfo/+bug/1940749/+subscriptions > > -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1940749 Title: Hardinfo 'storage' output not showing devices To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/hardinfo/+bug/1940749/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
