[Bug 553945] [NEW] empathy doesn't properly disconnect.

2010-04-02 Thread Nathanael Schweers
Public bug reported:

Binary package hint: empathy

Empathy fails to revoke the online status of any given jabber
connection. I currently have multiple jabber logins with slightly
varying ressources (Telepathy.) although empathy
hasn't been running for several days. The problem that logins don't time
out may be a problem related to the jabber server rather than empathy,
but I have never before had such a problem, and also do not have this
problem at the moment with "gajim". This does not seem to happen
arbitrarily, as I tried to reproduce it, and it even happens when
empathy disconnects normally (not just on abnormal termination or loss
of net connectivity).

My installation: 
Description:Ubuntu 9.10
Release:9.10

My empathy version: 
2.28.1.1-0ubuntu1 from main packages (karmic)

ProblemType: Bug
Architecture: amd64
CheckboxSubmission: ea411660c139543db7f1be619014018a
CheckboxSystem: bb422ca46d02494cdbc459927a98bc2f
Date: Fri Apr  2 14:55:08 2010
DistroRelease: Ubuntu 9.10
InstallationMedia: Ubuntu 9.10 "Karmic Koala" - Release amd64 (20091027)
Package: empathy 2.28.1.1-0ubuntu1
ProcEnviron:
 LANG=en_US.UTF-8
 SHELL=/bin/bash
ProcVersionSignature: Ubuntu 2.6.31-20.58-generic
SourcePackage: empathy
Uname: Linux 2.6.31-20-generic x86_64

** Affects: empathy (Ubuntu)
 Importance: Undecided
 Status: New


** Tags: amd64 apport-bug

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[Bug 553945] Re: empathy doesn't properly disconnect.

2010-04-02 Thread Nathanael Schweers

** Attachment added: "Dependencies.txt"
   http://launchpadlibrarian.net/42879656/Dependencies.txt

** Attachment added: "XsessionErrors.txt"
   http://launchpadlibrarian.net/42879657/XsessionErrors.txt

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Re: [Bug 553945] Re: empathy doesn't properly disconnect.

2010-05-22 Thread Nathanael Schweers
On Sat, 22 May 2010 18:26:08 -
Omer Akram  wrote:

> We'd like to figure out what's causing this bug for you, but we
> haven't heard back from you in a while. Could you please provide the
> requested information? Thanks!
> 

I'm sorry for not replying to you. 
Shortly after submitting the bug-report I stopped using ubuntu and
therefore empathy, and forgot about the whole issue. 

Sorry for not having more information.

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Re: [Bug 553945] Re: empathy doesn't properly disconnect.

2010-05-22 Thread Nathanael Schweers
On Sat, 22 May 2010 20:40:33 +0200
Nathanael Schweers  wrote:

> On Sat, 22 May 2010 18:26:08 -
> Omer Akram  wrote:
> 
> > We'd like to figure out what's causing this bug for you, but we
> > haven't heard back from you in a while. Could you please provide the
> > requested information? Thanks!
> > 
> 
> I'm sorry for not replying to you. 
> Shortly after submitting the bug-report I stopped using ubuntu and
> therefore empathy, and forgot about the whole issue. 
> 
> Sorry for not having more information. 

I had the opportunity to run the current ubuntu version of empathy
(2.30.1−0ubuntu1) again. The probability of a proper logoff is much
higher if the connection persists for more than just a few seconds (20
seconds seem to be sufficient), but otherwise empathy still failes to
logoff correctly. 

I hope this helps you find the problem.

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