[Bug 206856] Re: Places->Floppy Drive does not display an error message when you click on it and no floppy disk is in drive

2009-06-17 Thread Ivanka Majic
Thank you for bringing this bug to our attention. Unfortunately a paper
cut should be a small usability issue that affects many people and is
quick and easy to fix. I'm afraid this bug can't be addressed as part of
this project.

** Changed in: hundredpapercuts
   Status: New => Invalid

-- 
Places->Floppy Drive does not display an error message when you click on it and 
no floppy disk is in drive
https://bugs.launchpad.net/bugs/206856
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[Bug 377697] Re: update manager should warn about laptop running on battery when installing big updates

2009-06-17 Thread Ivanka Majic
** Changed in: hundredpapercuts
   Status: New => Triaged

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update manager should warn about laptop running on battery when installing big 
updates
https://bugs.launchpad.net/bugs/377697
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[Bug 349336] Re: Ambiguous wording in confirmation alert box

2009-06-17 Thread Ivanka Majic
** Changed in: hundredpapercuts
   Status: Confirmed => Triaged

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Ambiguous wording in confirmation alert box
https://bugs.launchpad.net/bugs/349336
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[Bug 383255] Re: "Eject/Unmount" Human theme icon in Nautilus should have hover and click states

2009-06-17 Thread Ivanka Majic
** Changed in: hundredpapercuts
   Status: Confirmed => Triaged

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"Eject/Unmount" Human theme icon in Nautilus should have hover and click states
https://bugs.launchpad.net/bugs/383255
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[Bug 30739] Re: "Move to Trash" option misleading

2009-06-17 Thread Ivanka Majic
** Changed in: hundredpapercuts
   Status: Confirmed => Triaged

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"Move to Trash" option misleading
https://bugs.launchpad.net/bugs/30739
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[Bug 206860] Re: Floppy drive label icon changes to "1, 5 GB Media" and don't go back to "Floppy Drive" anymore

2009-06-17 Thread Ivanka Majic
Thank you for bringing this bug to our attention. Unfortunately a paper
cut should be a small usability issue that affects many people and is
quick and easy to fix. I'm afraid this bug can't be addressed as part of
this project.



** Changed in: hundredpapercuts
   Status: New => Invalid

-- 
Floppy drive label icon changes to "1,5 GB Media" and don't go back to "Floppy 
Drive" anymore
https://bugs.launchpad.net/bugs/206860
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[Bug 194213] Re: Dim files when you 'cut' them for later 'paste' action

2009-06-17 Thread Ivanka Majic
** Changed in: hundredpapercuts
   Status: Confirmed => Triaged

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Dim files when you 'cut' them for later 'paste' action
https://bugs.launchpad.net/bugs/194213
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[Bug 15495] Re: "Archive Manager" doesn't mean anything if you don't know what an "archive" is

2009-06-18 Thread Ivanka Majic
Getting some input here: http://www.ivankamajic.com/?p=143

** Changed in: hundredpapercuts
   Status: Confirmed => In Progress

** Changed in: hundredpapercuts
 Assignee: (unassigned) => Ivanka Majic (ivanka)

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"Archive Manager" doesn't mean anything if you don't know what an "archive" is
https://bugs.launchpad.net/bugs/15495
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[Bug 382703] Re: "Home Folder" has 3 different names

2009-06-19 Thread Ivanka Majic
** Changed in: hundredpapercuts
   Status: Triaged => In Progress

** Changed in: hundredpapercuts
 Assignee: (unassigned) => Ivanka Majic (ivanka)

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"Home Folder" has 3 different names
https://bugs.launchpad.net/bugs/382703
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[Bug 15495] Re: "Archive Manager" doesn't mean anything if you don't know what an "archive" is

2009-06-23 Thread Ivanka Majic
Proposed solution:
* In context menu rename "Create Archive" to "Compress..."
* The subsequent dialog box should be re-titled to read: "Create compressed 
file"
* The input box on the dialog box should be re-labelled from 'Archive' to 
'Filename'
* Change "Archive Manager" to "Compressed Files" on the Applications menu (with 
tooltip "Create and edit compressed files")

More data and discussion can be found here:
* http://www.designintheopen.org/profiles/blogs/zip-archive-package-or and
* http://www.ivankamajic.com/?p=143#comment-23493

** Description changed:

  A new user thinks "I need to create a zip file", and doesn't know how to do 
it.
  If you don't know that a zip file is an "archive", which many new users do 
not,
  then it's very difficult to tell how to create one. "Create archive" on the
  Nautilus context menu, "Archive Manager" in the Applications menu, etc, are 
all
  meaningless. (This happened to me today when someone I know rang me for
  technical support to ask how to create a zip file, and when I explained how, 
he
  said "what's an archive?")
  
  Suggested fixes (to be taken with a very large pinch of salt and replaced with
  better suggestions):
  Change "Create archive" to "Create compressed file" on the context menu
  Change "Archive Manager" to "Compressed Files" on the Applications menu (with
  tooltip "Create and edit compressed files")
  
  http://bugzilla.gnome.org/show_bug.cgi?id=300655:
  http://bugzilla.gnome.org/show_bug.cgi?id=300655
  
  Then won't you get questions like: "What's a compressed file"?  Perhaps
  some other wording may help such as: "Create a safe copy of a file".
+ 
+ Proposed solution: 
+ * In context menu rename "Create Archive" to "Compress..."
+ * The subsequent dialog box should be re-titled to read: "Create compressed 
file"
+ * The input box on the dialog box should be re-labelled from 'Archive' to 
'Filename'
+ * Change "Archive Manager" to "Compressed Files" on the Applications menu 
(with tooltip "Create and edit compressed files")
+ 
+ More data and discussion can be found here: 
+ * http://www.designintheopen.org/profiles/blogs/zip-archive-package-or and
+ * http://www.ivankamajic.com/?p=143#comment-23493

** Changed in: hundredpapercuts
   Status: In Progress => Confirmed

** Changed in: hundredpapercuts
 Assignee: Ivanka Majic (ivanka) => (unassigned)

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"Archive Manager" doesn't mean anything if you don't know what an "archive" is
https://bugs.launchpad.net/bugs/15495
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[Bug 15495] Re: "Archive Manager" doesn't mean anything if you don't know what an "archive" is

2009-06-25 Thread Ivanka Majic
The aim of the paper cuts project is to improve the usability of the
Ubuntu desktop. What this debate reflects is that there are many ways to
solve this problem; what the design team aims to do is resolve these
discussions by conducting research with a broader audience.

In order to use something a person does not need to have an accurate
picture of how it works, they need to be able to predict the effect a
particular action will have. Mental models don't need to be correct to
be useful.

I recommend Compress because all the participants could predict what
that might do and why they might use it and terms like Archive and Zip
were less clear to people. To quote one participant: "I know what a zip
is on my jacket?"

Based on research, the solution from the design team is:
* In the context menu rename "Create Archive" to "Compress..."
* The subsequent dialog box should be re-titled to read: "Create compressed 
file"
* The input box on the dialog box should be re-labelled from 'Archive' to 
'Filename'

What I would really like to do is heal 100 paper cuts for Karmic - let's
try this now and, if usability testing shows this is not the optimum
solution we can improve it in Karmic +1.

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"Archive Manager" doesn't mean anything if you don't know what an "archive" is
https://bugs.launchpad.net/bugs/15495
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[Bug 389926] Re: Nautilus browser's pathbar doesn't display the entire path, even when it can

2009-06-25 Thread Ivanka Majic
+1 for Yann's recommendation.

There is no rationale for obscuring navigation by default.

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Nautilus browser's pathbar doesn't display the entire path, even when it can
https://bugs.launchpad.net/bugs/389926
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[Bug 382703] Re: "Home Folder" has 3 different names

2009-06-25 Thread Ivanka Majic
@Kenden Ineed we have :-)

We recommend using the short username.

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"Home Folder" has 3 different names
https://bugs.launchpad.net/bugs/382703
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[Bug 19586] Re: When nautilus cannot unmount a media, it must tell why.

2009-06-01 Thread Ivanka Majic
** Also affects: hundredpapercuts
   Importance: Undecided
   Status: New

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When nautilus cannot unmount a media, it must tell why.
https://bugs.launchpad.net/bugs/19586
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[Bug 344839] [NEW] Cannot Mount External drive error message is unhelpful

2009-03-18 Thread Ivanka Majic
Public bug reported:

On Ubuntu 8.10

I plugged in my external hard drive and got the Cannot Mount Volume pop-up 
error.
Clicking on details reveals a more detailed error message.

1) There seem to be other bugs which deal with the actual mounting of
external drives so that is not what I am reporting.

2) The error messaging is not end-user facing and could be significantly
improved. The related actions are not helpful and leave the user with an
error from which there is no obvious path to recovery.

In the short term I suggest that the text in the details area be cleaned
up to make it more legible. The actual text itself could be structured
more like:

The device you just plugged in cannot be read
Option 1:
Option 2:

The actual text of the options can remain the same in the short term.

In the long term it might be nice to redesign this to include some
simpler imagery and language (for example, Mount is new terminology to
many people) as well a more obvious Help button or link. The design
would need a little bit of time and discussion which I am happy to get
involved with if and when there is time.

** Affects: ubuntu
 Importance: Undecided
 Status: New

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Cannot Mount External drive error message is unhelpful
https://bugs.launchpad.net/bugs/344839
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[Bug 344839] Re: Cannot Mount External drive error message is unhelpful

2009-03-18 Thread Ivanka Majic

** Attachment added: "Screen grab of cannot mount drive error"
   http://launchpadlibrarian.net/24048151/cannot%20mount%20volume

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Cannot Mount External drive error message is unhelpful
https://bugs.launchpad.net/bugs/344839
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[Bug 344839] Re: Cannot Mount External drive error message is unhelpful

2009-03-18 Thread Ivanka Majic

** Attachment added: "Details open for cannot mount"
   http://launchpadlibrarian.net/24048182/details%20-%20cannot%20mount.png

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Cannot Mount External drive error message is unhelpful
https://bugs.launchpad.net/bugs/344839
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[Bug 344839] Re: Cannot Mount External drive error message is unhelpful

2009-03-23 Thread Ivanka Majic
Hi Dominik,

Thank you for taking the time to review this bug. I am quite new to
Ubuntu bug reporting as an activity so please bear with me while I
present a more robust case. In my weak attempt to provide a short-term
solution I think I diluted the strength of my message.

Due to the fact that this usability bug prevents the user from taking a
next step and completing their intended task I believe it should be
reclassified.

As it stands, any non-technical user is not likely to expand the details
and, in the unlikely event that they do, the language and presentation
of the error message is a significant barrier to them recovering from
the error.

If we take a look at the GNOME Human Interfaces Guidelines on Warning
and Error messages (http://library.gnome.org/devel/hig-book/stable
/language-errors.html.en) this error message clearly does not conform.

There is a difference between a usability bug which prevents a user from
completing their task and one where the experience could be improved.
This error message definitely falls into the former.

A fairly widely used list of usability heuristics
(http://www.useit.com/papers/heuristic/heuristic_list.html) includes
Error prevention and Help users recognize, diagnose, and recover from
error.

I suggest that at the very least the short-term solution I propose
should be implemented and that a design which includes a more
appropriate icon and open and available steps for recovery should be
implemented.

Sorry I wasted your time the first time!

-- 
Cannot Mount External drive error message is unhelpful
https://bugs.launchpad.net/bugs/344839
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[Bug 546263] Re: Checkmark and radio items in menus have ugly frames

2010-03-29 Thread Ivanka Majic
** Also affects: ayatana-ubuntu
   Importance: Undecided
   Status: New

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Checkmark and radio items in menus have ugly frames
https://bugs.launchpad.net/bugs/546263
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[Bug 550783] [NEW] Messaging Indicator not reflecting the fact that Gwibber is running

2010-03-29 Thread Ivanka Majic
Public bug reported:

Binary package hint: indicator-messages

Running a clean install from the daily build. Ubuntu 10.04 "Lucid Lynx"
- Alpha i386 (20100329)

On this machine I have chat setup, gwibber running and am signed into
Ubuntu One. The messaging menu still displays the message 'Set up
broadcast account...' it should say 'Gwibber'.


See attached screen shot.

** Affects: indicator-messages (Ubuntu)
 Importance: Undecided
 Status: New


** Tags: gloam

** Tags added: gloam

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Messaging Indicator not reflecting the fact that Gwibber is running
https://bugs.launchpad.net/bugs/550783
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[Bug 550783] Re: Messaging Indicator not reflecting the fact that Gwibber is running

2010-03-29 Thread Ivanka Majic

** Attachment added: "MessagingMenu.png"
   http://launchpadlibrarian.net/42357040/MessagingMenu.png

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Messaging Indicator not reflecting the fact that Gwibber is running
https://bugs.launchpad.net/bugs/550783
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[Bug 550790] [NEW] Messaging Indicator: wrong icon being used for running application

2010-03-29 Thread Ivanka Majic
Public bug reported:

Binary package hint: indicator-messages

Running daily build: Ubuntu 10.04 "Lucid Lynx" - Alpha i386 (20100329)

Currently shows a blue icon to indicate that chat is running. Needs to
be replaced with proper icon.

** Affects: indicator-messages (Ubuntu)
 Importance: Undecided
 Assignee: Kenneth Wimer (kwwii)
 Status: New


** Tags: gloam

** Tags added: gloam

** Changed in: indicator-messages (Ubuntu)
 Assignee: (unassigned) => Kenneth Wimer (kwwii)

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Messaging Indicator: wrong icon being used for running application
https://bugs.launchpad.net/bugs/550790
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[Bug 550790] Re: Messaging Indicator: wrong icon being used for running application

2010-03-29 Thread Ivanka Majic

** Attachment added: "MessagingMenu.png"
   http://launchpadlibrarian.net/42357611/MessagingMenu.png

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Messaging Indicator: wrong icon being used for running application
https://bugs.launchpad.net/bugs/550790
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[Bug 160311] Re: Resizing windows by grabbing window borders is difficult

2010-03-29 Thread Ivanka Majic
** Also affects: ayatana-ubuntu
   Importance: Undecided
   Status: New

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Resizing windows by grabbing window borders is difficult
https://bugs.launchpad.net/bugs/160311
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[Bug 550824] [NEW] Once status is set to offline the me menu becomes disabled so can't be used to go online

2010-03-29 Thread Ivanka Majic
Public bug reported:

Binary package hint: indicator-me

Set my status to offline in the me menu.
All status options became disabled.

I had to use the messaging menu to go back 'online'. The error is easy
to reproduce.

** Affects: indicator-me (Ubuntu)
 Importance: Undecided
 Assignee: Ted Gould (ted)
 Status: New


** Tags: gloam

** Changed in: indicator-me (Ubuntu)
 Assignee: (unassigned) => Ted Gould (ted)

** Tags added: gloam

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Once status is set to offline the me menu becomes disabled so can't be used to 
go online
https://bugs.launchpad.net/bugs/550824
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[Bug 529882] Re: user switch crashes with process termination (lucid alpha)

2010-03-29 Thread Ivanka Majic
I don't get an error message but I do get a black screen when switching
users in Lucid. Using today's daily build.

** Changed in: fast-user-switch-applet (Ubuntu)
 Assignee: (unassigned) => Ivanka Majic (ivanka)

** Changed in: fast-user-switch-applet (Ubuntu)
     Assignee: Ivanka Majic (ivanka) => Ted Gould (ted)

** Tags added: gloam

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user switch crashes with process termination (lucid alpha)
https://bugs.launchpad.net/bugs/529882
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[Bug 544980] Re: f-spot window too small on first run

2010-03-29 Thread Ivanka Majic
** Also affects: hundredpapercuts
   Importance: Undecided
   Status: New

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f-spot window too small on first run
https://bugs.launchpad.net/bugs/544980
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[Bug 545253] Re: Gradient shades on menu highlight make the line look like it's angled when it's straight

2010-03-29 Thread Ivanka Majic
I am still not seeing this in the distro.

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Gradient shades on menu highlight make the line look like it's angled when it's 
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https://bugs.launchpad.net/bugs/545253
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[Bug 548994] Re: Disabling of features is inconsistent

2010-03-29 Thread Ivanka Majic
** Tags added: gloam

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Disabling of features is inconsistent
https://bugs.launchpad.net/bugs/548994
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[Bug 551537] [NEW] Session indicator should go red to indicate restart required at end of install

2010-03-30 Thread Ivanka Majic
Public bug reported:

Binary package hint: ubiquity

At the end of the install process when the restart dialog comes up the
session indicator should go red.

** Affects: ubiquity (Ubuntu)
 Importance: Undecided
 Assignee: Evan Dandrea (ev)
 Status: New

** Changed in: ubiquity (Ubuntu)
 Assignee: (unassigned) => Evan Dandrea (ev)

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Session indicator should go red to indicate restart required at end of install
https://bugs.launchpad.net/bugs/551537
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[Bug 160311] Re: Resizing windows by grabbing window borders is difficult

2010-04-26 Thread Ivanka Majic
** Tags added: rhubarb
** Tags removed: gloam

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Resizing windows by grabbing window borders is difficult
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[Bug 511260] [NEW] Software centre dialogue says it closed but it is working correctly

2010-01-22 Thread Ivanka Majic
Public bug reported:

When using the Software Centre I encountered the attached dialogue
window: "Sorry, the software centre has closed unexpectedly..." but it
was in fact working and visible on the screen.

I had installed an app and the Software Centre was merely open.

I was running Lucid with today's latest updates.

** Affects: ubuntu
 Importance: Undecided
 Status: New

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Software centre dialogue says it closed but it is working correctly
https://bugs.launchpad.net/bugs/511260
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[Bug 433386] Re: Add software-store to the UNR menus

2009-09-22 Thread Ivanka Majic
I think that for this release it will have to be in System >
Administration.

I do think that in the next release it should be put at a much higher
level and I see no reason why it shouldn't be considered for top level
navigation. It is, after all, one of the major advantages of running
such a wonderful open source OS on your netbook! It is a feature and not
a chore.

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Add software-store to the UNR menus
https://bugs.launchpad.net/bugs/433386
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[Bug 529794] Re: Lucid 10.04 Alpha3 network-manager 0.8 fails to connect on boot Huawei E172 3G USB modem

2010-03-16 Thread Ivanka Majic
Not sure which bug to report against: this one or
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/509547

Sadly, I don't have a date for when this stopped working, nor do I know
how to provide you with the correct information to fix it: provide me
with questions and instructions and I will upload whatever logs are
needed. In the meantime:

My 3G usb dongle does not get picked up by my machine running Lucid. It
seems to get picked up if I reboot only if I leave it inserted. I have
tested the dongle itself on another machine (also running Lucid) and
that was fine. That machine was a Dell. Mine is a Lenovo Ideapad U350.

-- 
Lucid 10.04 Alpha3 network-manager 0.8 fails to connect on boot Huawei E172 3G 
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https://bugs.launchpad.net/bugs/529794
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[Bug 551555] Re: [Huawei E620 USB] 3G modem not recognised when first inserted

2010-03-30 Thread Ivanka Majic
I had this same issue with my 3G USB modem (E160) and got the following from 
running the dpkg thing:
Desired=Unknown/Install/Remove/Purge/Hold
| Status=Not/Inst/Cfg-files/Unpacked/Failed-cfg/Half-inst/trig-aWait/Trig-pend
|/ Err?=(none)/Reinst-required (Status,Err: uppercase=bad)
||/ Name   VersionDescription
+++-==-==-
ii  modemmanager   0.3-0ubuntu2   D-Bus service for managing modems
No packages found matching usb-modeswitch.
No packages found matching usb-modeswitch-data.

So I ran:

sudo apt-get install usb-modeswitch

and all is well.

I cannot reproduce the bug on the machine and USB modem the bug was
originally found on.

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[Bug 527119] Re: rhythmbox behavior

2010-03-31 Thread Ivanka Majic
I have added it to the Papercuts project. Personally, I can't verify if
it is a papercut, but they may be able to help point us in the right
direction.

I can reproduce this in Lucid running on my machine (all made from
upgrades and updates) but I have been doing a lot of testing on clean
builds and I know it wasn't there yesterday.  Perhaps you could get
someone else to verify?

** Also affects: hundredpapercuts
   Importance: Undecided
   Status: New

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[Bug 527119] Re: rhythmbox behavior

2010-03-31 Thread Ivanka Majic
In case of any confusion, my 'please verify' comment was directed at
Nicolas, not you Seb, I know you are very busy!

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[Bug 537972] [NEW] Welcome screen text does not localise with Language selection

2010-03-12 Thread Ivanka Majic
Public bug reported:

Binary package hint: ubiquity

On the installer welcome screen, only the "Welcome" title is localised
when switching languages. All text on this page should switch when
changing language.

** Affects: ubiquity (Ubuntu)
 Importance: Undecided
 Status: New


** Tags: gloam

** Tags added: gloam

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[Bug 537976] [NEW] Seconds should not be shown on time label on the map

2010-03-12 Thread Ivanka Majic
Public bug reported:

Binary package hint: ubiquity

Since the label does not tick the seconds it looks strange to have it so
specific.

So it should say 10:15 instead of 10:15:07

** Affects: ubiquity (Ubuntu)
 Importance: Undecided
 Status: New


** Tags: gloam

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[Bug 537996] [NEW] network manager notification icons should be consistent with panel icons

2010-03-12 Thread Ivanka Majic
Public bug reported:

Binary package hint: notify-osd-icons

The network manager notification icons should be consistent with the
panel icons.

** Affects: notify-osd-icons (Ubuntu)
 Importance: Undecided
 Status: New


** Tags: gloam

** Tags added: gloam

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[Bug 44082] Re: GNOME Panel icons (on right side) move apparently randomly on session start in some situations

2010-03-12 Thread Ivanka Majic
** Tags added: gloam

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[Bug 235785] Re: Ipod : impossible to drag and drop a file directly from Nautilus to the ipod

2010-05-25 Thread Ivanka Majic
** Tags added: rhubarb

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[Bug 544962] [NEW] show desktop icon

2010-03-23 Thread Ivanka Majic
Public bug reported:

Running: Ubuntu 10.04 "Lucid Lynx" - Alpha i386 (20100322)

The show desktop icon in the Ambiance theme has a white line next to it.
See attached screen grab.

** Affects: ubuntu
 Importance: Undecided
 Assignee: Kenneth Wimer (kwwii)
 Status: New


** Tags: gloam

** Changed in: ubuntu
 Assignee: (unassigned) => Kenneth Wimer (kwwii)

** Tags added: gloam

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[Bug 544962] Re: show desktop icon

2010-03-23 Thread Ivanka Majic

** Attachment added: "show_desktop.png"
   http://launchpadlibrarian.net/41705818/show_desktop.png

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[Bug 387828] Re: ALT+TAB with compiz shows really ugly icons.

2010-03-23 Thread Ivanka Majic
** Changed in: ubuntu
 Assignee: (unassigned) => Canonical Desktop Team (canonical-desktop-team)

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[Bug 387828] Re: ALT+TAB with compiz shows really ugly icons.

2010-03-23 Thread Ivanka Majic
The aesthetic usability of Ubuntu is impaired by this bug.

Please can someone attend to it? Reading the comments there appear to be
simple ways to fix this but I am not in a position to judge.

Thanks!

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[Bug 544980] [NEW] f-spot window too small on first run

2010-03-23 Thread Ivanka Majic
Public bug reported:

Testing: Ubuntu 10.04 "Lucid Lynx" - Alpha i386 (20100322)

The first time I ran f-spot the window opened at a reduced size. See
attached.

** Affects: ubuntu
 Importance: Undecided
 Assignee: Canonical Desktop Team (canonical-desktop-team)
 Status: New


** Tags: gloam

** Tags added: gloam

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[Bug 544980] Re: f-spot window too small on first run

2010-03-23 Thread Ivanka Majic

** Attachment added: "Screenshot-F-Spot View.png"
   http://launchpadlibrarian.net/41707268/Screenshot-F-Spot%20View.png

** Changed in: ubuntu
 Assignee: (unassigned) => Canonical Desktop Team (canonical-desktop-team)

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[Bug 545024] Re: slider thumb edges are rough

2010-03-23 Thread Ivanka Majic

** Attachment added: "slider-thumbs.png"
   http://launchpadlibrarian.net/41711919/slider-thumbs.png

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[Bug 545024] Re: slider thumb edges are rough

2010-03-23 Thread Ivanka Majic

** Attachment added: "sound-slider.png"
   http://launchpadlibrarian.net/41711991/sound-slider.png

** Changed in: light-themes (Ubuntu)
 Assignee: (unassigned) => Kenneth Wimer (kwwii)

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[Bug 545024] [NEW] slider thumb edges are rough

2010-03-23 Thread Ivanka Majic
Public bug reported:

Binary package hint: light-themes

The curved edges of the slider thumb in the light theme are rough. This
is most prominent in Ambiance but is still visible in Radiance. See
attached.

** Affects: light-themes (Ubuntu)
 Importance: Undecided
 Assignee: Kenneth Wimer (kwwii)
 Status: New


** Tags: gloam

** Tags added: gloam

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[Bug 520932] Re: Status text field should be disabled if no broadcast accounts have been set up

2010-03-23 Thread Ivanka Majic
** Tags added: gloam

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[Bug 545214] Re: rhythmbox crashes when going to checkout

2010-03-24 Thread Ivanka Majic
Crashed when I wasn't signed in to Ubuntu One. Once I had signed in it
went through to the payment page.

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[Bug 524406] Re: Frequent "Error activating XKB configuration"

2010-03-24 Thread Ivanka Majic
** Description changed:

+ Method A:
  1. Log in to Ubuntu.
  
- What happens:
+ Method B:
+ 1. Close "Keyboard Preferences" if it was open.
+ 2. Open "Keyboard Preferences" (System > Preferences > Keyboard).
+ 3. In the "Layouts" tab, add or remove any of the layouts.
  
- 1. An error alert appears saying:
+ What happens: An error alert appears saying:
  
  Error activating XKB configuration.
  It can happen under various circumstances:
  - a bug in libxklavier library
  - a bug in X server (xkbcomp, xmodmap utilities)
  - X server with incompatible libxkbfile implementation
  
  X server version data:
  The X.Org Foundation
  10703902
  
  If you report this situation as a bug, please include:
  - The result of xprop -root | grep XKB
  - The result of gconftool-2 -R /desktop/gnome/peripherals/keyboard/kbd
  
  
  And this is the information requested:
  
  12:51:3...@x11> xprop -root | grep XKB
  _XKB_RULES_NAMES_BACKUP(STRING) = "evdev", "pc105", "us", "mac", ""
  _XKB_RULES_NAMES(STRING) = "evdev", "pc105", "us", "mac", ""
  
  12:55:1...@x11> gconftool-2 -R /desktop/gnome/peripherals/keyboard/kbd
-  layouts = [usmac]
-  options = [grp   grp:alts_toggle,Compose key compose:ralt,caps   
caps:escape]
-  model = macbook78
+  layouts = [usmac]
+  options = [grp   grp:alts_toggle,Compose key compose:ralt,caps   
caps:escape]
+  model = macbook78
  
  
  The same alert often also appears in other situations, for example, when
  exiting a game. Sometimes it appears just once, but usually 20 or more
  copies of the alert appear at once.

** Description changed:

+ Ubuntu Lucid, all updates installed
+ 
  Method A:
  1. Log in to Ubuntu.
  
  Method B:
  1. Close "Keyboard Preferences" if it was open.
  2. Open "Keyboard Preferences" (System > Preferences > Keyboard).
  3. In the "Layouts" tab, add or remove any of the layouts.
  
  What happens: An error alert appears saying:
  
  Error activating XKB configuration.
  It can happen under various circumstances:
  - a bug in libxklavier library
  - a bug in X server (xkbcomp, xmodmap utilities)
  - X server with incompatible libxkbfile implementation
  
  X server version data:
  The X.Org Foundation
  10703902
  
  If you report this situation as a bug, please include:
  - The result of xprop -root | grep XKB
  - The result of gconftool-2 -R /desktop/gnome/peripherals/keyboard/kbd
  
  
  And this is the information requested:
  
  12:51:3...@x11> xprop -root | grep XKB
  _XKB_RULES_NAMES_BACKUP(STRING) = "evdev", "pc105", "us", "mac", ""
  _XKB_RULES_NAMES(STRING) = "evdev", "pc105", "us", "mac", ""
  
  12:55:1...@x11> gconftool-2 -R /desktop/gnome/peripherals/keyboard/kbd
   layouts = [usmac]
   options = [grp   grp:alts_toggle,Compose key compose:ralt,caps   
caps:escape]
   model = macbook78
  
  
  The same alert often also appears in other situations, for example, when
  exiting a game. Sometimes it appears just once, but usually 20 or more
  copies of the alert appear at once.

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[Bug 546726] [NEW] Progress feedback on downloads is delayed

2010-03-25 Thread Ivanka Majic
Public bug reported:

Binary package hint: rhythmbox-ubuntuone-music-store

Will demonstrate with pictures.

** Affects: rhythmbox-ubuntuone-music-store (Ubuntu)
 Importance: Undecided
 Assignee: Matt Griffin (mattgriffin)
 Status: New

** Changed in: rhythmbox-ubuntuone-music-store (Ubuntu)
 Assignee: (unassigned) => Matt Griffin (mattgriffin)

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[Bug 546726] Re: Progress feedback on downloads is delayed

2010-03-25 Thread Ivanka Majic
On the downloads page there is a delay before the music starts
downloading. The current implementation gives the user no indication
that something is happening and because it takes about a minute to start
actually downloading the user can be forgiven for thinking that
something is broken.

Suggested solution would be to replace the grey progress bars with the
word 'queued' and adding an animation.

Will try and get a mockup uploaded asap.

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[Bug 548778] [NEW] Fresh install of Lucid shows Gnome keyboard applet in panel

2010-03-26 Thread Ivanka Majic
Public bug reported:

- Ran install for first time
- selected 'use entire disk'
- on first run the gnome keyboard applet shows in the panel. 

Please remove the Gnome Keyboard applet from the panel.

** Affects: ubuntu
 Importance: Undecided
 Assignee: Canonical Desktop Team (canonical-desktop-team)
 Status: New


** Tags: gloam

** Changed in: ubuntu
 Assignee: (unassigned) => Canonical Desktop Team (canonical-desktop-team)

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[Bug 548778] Re: Fresh install of Lucid shows Gnome keyboard applet in panel

2010-03-26 Thread Ivanka Majic
Installing: Ubuntu 10.04 "Lucid Lynx" - Alpha i386 (20100326)

** Tags added: gloam

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[Bug 548778] Re: Fresh install of Lucid shows Gnome keyboard applet in panel

2010-03-26 Thread Ivanka Majic

** Attachment added: "console-setup"
   http://launchpadlibrarian.net/42054582/console-setup

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[Bug 548778] Re: Fresh install of Lucid shows Gnome keyboard applet in panel

2010-03-26 Thread Ivanka Majic
I didn't make an explicit selection as UK keyboard was preselected.

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[Bug 548778] Re: Fresh install of Lucid shows Gnome keyboard applet in panel

2010-03-26 Thread Ivanka Majic
Running the gconftool line returned an empty list. Evan is here and he
checked I had followed all instructions correctly.

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[Bug 548778] Re: Duplicate system keyboard layout

2010-03-26 Thread Ivanka Majic
Confirmed.

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[Bug 537358] Re: .doc .xls .ppt .adp icons use Microsoft Office Mac logos

2010-03-19 Thread Ivanka Majic
** Changed in: humanity-icon-theme (Ubuntu)
 Assignee: (unassigned) => Kenneth Wimer (kwwii)

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[Bug 537358] Re: .doc .xls .ppt .adp icons use Microsoft Office Mac logos

2010-03-19 Thread Ivanka Majic
Assigned to Ken who will replace the current icons.

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[Bug 477226] Re: Sound simultaneously on headphones and speakers - Lenovo IdeaPad u350

2010-02-05 Thread Ivanka Majic
I just tried this, including the depmod bit. No joy I'm afraid.

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[Bug 538648] Re: Problem with X in Lucid on Lenovo T500

2010-03-22 Thread Ivanka Majic
I have this same problem on my Lenovo Ideapad U350

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[Bug 533559] Re: Computer Janitor has GUI bugs

2010-03-11 Thread Ivanka Majic
** Tags added: gloam

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[Bug 430277] Re: random icons are colorful while some other notification-area icons are dark

2009-09-29 Thread Ivanka Majic
If the humanity icons for the notifications area (dark and light) are
available then we should ship them if at all possible.

Thanks Loic for relaying our conversation - I am sorry I didn't get
round to commenting myself. Apologies.

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[Bug 996107] [NEW] Dialog Box action buttons are off screen

2012-05-07 Thread Ivanka Majic
Public bug reported:

Dialog box action buttons appear off screen. See screenshot.

** Affects: compiz (Ubuntu)
 Importance: Undecided
 Status: New

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Title:
  Dialog Box action buttons are  off screen

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[Bug 996107] Re: Dialog Box action buttons are off screen

2012-05-07 Thread Ivanka Majic
** Attachment added: "Dialog box OK button is off the screen"
   
https://bugs.launchpad.net/ubuntu/+source/compiz/+bug/996107/+attachment/3135468/+files/Screenshot%20from%202012-05-07%2011%3A26%3A57.png

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Title:
  Dialog Box action buttons are  off screen

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[Bug 1054167] Re: Unity launcher for Quantal Beta 2 has too many items, scrolls off the screen on 1366x768

2012-09-21 Thread Ivanka Majic
The accordian effect is functionality designed precisely to accommodate
a longer list of launcher icons and I can't agree that its invocation in
the default install is a reason for concern.

Default apps and icons are under regular review and I recommend that we
include the feedback in this bug in the discussions for the next cycle.

** Changed in: unity (Ubuntu)
   Status: Confirmed => Won't Fix

** Changed in: ayatana-design
   Status: New => Won't Fix

** Changed in: ayatana-design
   Importance: Undecided => Medium

** Changed in: ayatana-design
 Assignee: (unassigned) => John Lea (johnlea)

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Title:
  Unity launcher for Quantal Beta 2 has too many items, scrolls off the
  screen on 1366x768

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[Bug 1056488] Re: Messaging menu title icons are indistinct

2012-10-02 Thread Ivanka Majic
Attached is an updated set of icons.

1.  They increase contrast between the chat status color and the
envelope colors.

2.  They add slight spacing around the chat status to make the shapes
clearer.

Two other bug fixes will also improve the appearance:

3.  By mistake, the previous icons were too small and a bit blurry.
David Calle fixed that yesterday. 

4.  The "Available" icon appears by default even when you're offline.
Ken VanDine will fix that soon, so that by default you get just the
envelope. Bug 1046360

I propose that we look into these icons in more detail for 13.04 and
will file and target a bug.

** Attachment added: "messaging-menu-icons.zip"
   
https://bugs.launchpad.net/ubuntu/+source/ubuntu-mono/+bug/1056488/+attachment/3365465/+files/messaging-menu-icons.zip

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Title:
  Messaging menu title icons are indistinct

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[Bug 1060301] [NEW] Messaging menu title icons are suboptimal

2012-10-02 Thread Ivanka Majic
Public bug reported:

1) Using 7px emblems on an already small icon needs to be reconsidered.

2) Using a single icon to indicate new messages vs chat status is a
challenge.

We would like to explore an icon set which is more functional in terms
of communicating, and better adheres to the intended aesthetic.

A couple of early ideas:
- make use of the mono status icons that were used in the 10.04 (and 10.10?) Me 
Menu.
- Experiment with bigger emblems to create a clearer overlap.

Factors to consider:
- accessbility shape vs colour
- size
- consistency between the title icons and the standalone status icons
- visual style and theme of Ubuntu

** Affects: ubuntu-mono (Ubuntu)
 Importance: Undecided
 Assignee: Matthieu James (tiheum)
 Status: New

** Changed in: ubuntu-mono (Ubuntu)
 Assignee: (unassigned) => Matthieu James (tiheum)

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[Bug 1056488] Re: Messaging menu title icons are indistinct

2012-10-02 Thread Ivanka Majic
New bug filed and proposed for R: Bug #1060301

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[Bug 1061458] [NEW] notification bubble in greeter wrong size

2012-10-04 Thread Ivanka Majic
Public bug reported:

Ran updates this morning on test machine.

Please see attached photograph of notification bubble in the greeter. It
is too big and the layout is wrong.

** Affects: unity-greeter (Ubuntu)
 Importance: Undecided
 Status: New

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[Bug 1061458] Re: notification bubble in greeter wrong size

2012-10-04 Thread Ivanka Majic
** Attachment added: "notification_bubble_bug.jpg"
   
https://bugs.launchpad.net/ubuntu/+source/unity-greeter/+bug/1061458/+attachment/3370611/+files/notification_bubble_bug.jpg

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[Bug 1033866] [NEW] Launcher - Switch on "backlight toggles" mode by default

2012-08-07 Thread Ivanka Majic
Public bug reported:

By default, in Ubuntu 12.10 the Launcher should use "backlight toggles"
mode by default.  This applies to both fresh installs and upgrades.

** Affects: ayatana-design
 Importance: Undecided
 Assignee: Ivanka Majic (ivanka)
 Status: Triaged

** Affects: unity
 Importance: Undecided
 Status: Triaged

** Affects: unity (Ubuntu)
 Importance: Undecided
 Status: Triaged


** Tags: udp

** Changed in: unity
   Status: New => Triaged

** Also affects: ayatana-design
   Importance: Undecided
   Status: New

** Also affects: unity (Ubuntu)
   Importance: Undecided
   Status: New

** Changed in: unity (Ubuntu)
   Status: New => Triaged

** Changed in: ayatana-design
   Status: New => Triaged

** Changed in: ayatana-design
 Assignee: (unassigned) => Ivanka Majic (ivanka)

** Changed in: unity
Milestone: None => backlog

** Tags added: udp

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[Bug 1026067] [NEW] Quantal Crashes as upgrade starts

2012-07-18 Thread Ivanka Majic
Public bug reported:

Running upgrade from 12.04 to Quantal. update-manager -d

ubuntu@ubuntu-Z68A-D3-B3:~$ update-manager -d
gpg: /tmp/tmpUC2X9W/trustdb.gpg: trustdb created
authenticate 'quantal.tar.gz' against 'quantal.tar.gz.gpg' 
extracting 'quantal.tar.gz'
can't load DistUpgradeViewGtk3 (Failed to open file 
'/tmp/update-manager-8hq57Z/DistUpgrade.ui': No such file or directory)
/usr/lib/python2.7/dist-packages/gtk-2.0/gtk/__init__.py:40: Warning: specified 
class size for type `PyGtkGenericCellRenderer' is smaller than the parent 
type's `GtkCellRenderer' class size
  from gtk import _gtk
/usr/lib/python2.7/dist-packages/gtk-2.0/gtk/__init__.py:40: Warning: 
g_type_get_qdata: assertion `node != NULL' failed
  from gtk import _gtk
ubuntu@ubuntu-Z68A-D3-B3:~$ update-manager -d
authenticate 'quantal.tar.gz' against 'quantal.tar.gz.gpg' 
extracting 'quantal.tar.gz'
can't load DistUpgradeViewGtk3 (Failed to open file 
'/tmp/update-manager-FxhV85/DistUpgrade.ui': No such file or directory)

** Affects: update-manager (Ubuntu)
 Importance: Undecided
 Status: New

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[Bug 1026068] [NEW] Quantal Crashes as upgrade starts

2012-07-18 Thread Ivanka Majic
Public bug reported:

Running upgrade from 12.04 to Quantal. update-manager -d

ubuntu@ubuntu-Z68A-D3-B3:~$ update-manager -d
gpg: /tmp/tmpUC2X9W/trustdb.gpg: trustdb created
authenticate 'quantal.tar.gz' against 'quantal.tar.gz.gpg' 
extracting 'quantal.tar.gz'
can't load DistUpgradeViewGtk3 (Failed to open file 
'/tmp/update-manager-8hq57Z/DistUpgrade.ui': No such file or directory)
/usr/lib/python2.7/dist-packages/gtk-2.0/gtk/__init__.py:40: Warning: specified 
class size for type `PyGtkGenericCellRenderer' is smaller than the parent 
type's `GtkCellRenderer' class size
  from gtk import _gtk
/usr/lib/python2.7/dist-packages/gtk-2.0/gtk/__init__.py:40: Warning: 
g_type_get_qdata: assertion `node != NULL' failed
  from gtk import _gtk
ubuntu@ubuntu-Z68A-D3-B3:~$ update-manager -d
authenticate 'quantal.tar.gz' against 'quantal.tar.gz.gpg' 
extracting 'quantal.tar.gz'
can't load DistUpgradeViewGtk3 (Failed to open file 
'/tmp/update-manager-FxhV85/DistUpgrade.ui': No such file or directory)

** Affects: ubuntu-release-upgrader (Ubuntu)
 Importance: Undecided
 Status: New


** Tags: dist-upgrade

** Tags added: dist-upgrade

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[Bug 834733] Re: Lightdm should display user picture (wish)

2013-04-02 Thread Ivanka Majic
** Also affects: ubuntu-ux
   Importance: Undecided
   Status: New

** Changed in: ubuntu-ux
 Assignee: (unassigned) => Katie Taylor (katie-t)

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[Bug 688008] Re: No graphical way to tell what version of Ubuntu you're using

2011-04-18 Thread Ivanka Majic
** Tags added: fitandfinish

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[Bug 137527] Re: Totem should notify users about installing libdvdread3 and libdvdcss2 to read encrypted DVD

2011-04-18 Thread Ivanka Majic
** Also affects: ayatana-design
   Importance: Undecided
   Status: New

** Tags added: fitandfinish

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  Totem should notify users about installing libdvdread3 and libdvdcss2
  to read encrypted DVD

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[Bug 344839] Re: Cannot Mount External drive error message is unhelpful

2011-04-18 Thread Ivanka Majic
** Tags added: fitandfinish

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Title:
  Cannot Mount External drive error message is unhelpful

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[Bug 344839] Re: Cannot Mount External drive error message is unhelpful

2011-04-18 Thread Ivanka Majic
This is a bug in two parts. First is the fact that the drive couldn't mount 
which is a technical issue of some description.
Second is the error message itself which is unhelpful. I appreciate that it 
isn't always possible to suggest what a user might do to rectify the problem 
but it is necessary in order to provide a good experience even when things go 
wrong.

As it currently stands the offline equivalent is this:

I am sitting on a train on my way from Brighton to London. The announcer
apologises that train has encountered a problem and is canceled. I am
left standing on a platform trying to find out how to get to work.

A better experience is this.

I am sitting on a train on my way from Brighton to London. The announcer
apologises that the train is being canceled and suggests that I go to
Platform X to catch and alternative train. I am still late, but I am not
standing on a platform clueless as to what to do next.



** Tags added: ux-errormessage

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[Bug 764932] [NEW] Please include example content in Documents folder

2011-04-18 Thread Ivanka Majic
Public bug reported:

Binary package hint: example-content

There is an example presentation attached to this big report. I would
like to propose it for the documents folder.

** Affects: example-content (Ubuntu)
 Importance: Undecided
 Status: New

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[Bug 764932] Re: Please include example content in Documents folder

2011-04-18 Thread Ivanka Majic
** Attachment added: "Proposed default presentation content"
   
https://bugs.launchpad.net/ubuntu/+source/example-content/+bug/764932/+attachment/2061973/+files/Super_chicken.odp

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[Bug 706896] Re: Define/create banner/s

2011-03-01 Thread Ivanka Majic
I have spoken to Daniel about providing you with mockups that don't use
this space. In the absence of useful messaging and because we should be
promoting features in context and not by using crude banners I think
this bug should be closed as 'Won't fix'.

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[Bug 706899] Re: Define messages and images when info is not available

2011-03-01 Thread Ivanka Majic
I propose that this be marked as won't fix.

In the next release we should re-examine what the toolbar area is used
for also, once one starts exploring this particular problem there are
actually a few different layers to it. For example, in *My Folder* there
is space that is indeed available to me but in any folder that is shared
with me one might argue that the space is merely unused!

In any case, this is a low priority issue at this stage.

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[Bug 706021] Re: 'Cloud storage' tab diplays the free space, and it's confusing since the general quota info shows used space

2011-03-03 Thread Ivanka Majic
I agree.

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[Bug 599891] Re: esc should close the places view

2010-07-02 Thread Ivanka Majic
** Changed in: ayatana-design
 Assignee: (unassigned) => David Siegel (djsiegel)

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[Bug 600946] Re: should highlight the selected items

2010-07-02 Thread Ivanka Majic
** Changed in: ayatana-design
 Assignee: (unassigned) => Otto Greenslade (otto-chaotic)

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[Bug 729204] [NEW] Evince error: Unrecognised image file format for pdf

2011-03-04 Thread Ivanka Majic
Public bug reported:

Binary package hint: evince

I often can't open pdfs with evince.
I often can't open certain pdfs with evince.

Evince gives the error: Unrecognised image file format.

xpdf opens the pdf without any problems. I will attach an example pdf.

** Affects: evince (Ubuntu)
 Importance: Undecided
 Status: New

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[Bug 729204] Re: Evince error: Unrecognised image file format for pdf

2011-03-04 Thread Ivanka Majic
** Attachment added: "img-6101243-0001.pdf"
   
https://bugs.launchpad.net/ubuntu/+source/evince/+bug/729204/+attachment/1885771/+files/img-6101243-0001.pdf

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[Bug 751628] [NEW] Can't install from software centre: "this is not a genuine ubuntu package"

2011-04-05 Thread Ivanka Majic
Public bug reported:

Binary package hint: software-center

Running clean install for today.
Trying to use the software centre to install packages that I want, like 
Thunderbird and Pidgin so nothing obscure.

I will attached screenshots but:
1) I do not get an 'install' option I get 'use this source'
2) Install fails
3) Asks me to report a problem
4) Problem cannot be reported because: "This is not a genuine Ubuntu package"

Also worth noting that pidgin icon is not displaying.

** Affects: software-center (Ubuntu)
 Importance: Undecided
 Status: New

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[Bug 751628] Re: Can't install from software centre: "this is not a genuine ubuntu package"

2011-04-05 Thread Ivanka Majic
** Attachment added: "Screenshot-1.png"
   
https://bugs.launchpad.net/ubuntu/+source/software-center/+bug/751628/+attachment/1983736/+files/Screenshot-1.png

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[Bug 751628] Re: Can't install from software centre: "this is not a genuine ubuntu package"

2011-04-05 Thread Ivanka Majic
I have since run the software centre from the terminal and now it is
working.

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[Bug 751666] [NEW] Restricted plugins selected at install didn't install

2011-04-05 Thread Ivanka Majic
Public bug reported:

Binary package hint: ubiquity

1) Just ran clean install: Erase everything and install
2) selected the 'make youtube work' box
3) YouTube doesn't work: You need to upgrade your Adobe Flash plugin

ProblemType: Bug
DistroRelease: Ubuntu 11.04
Package: ubiquity (not installed)
ProcVersionSignature: Ubuntu 2.6.38-7.39-generic 2.6.38
Uname: Linux 2.6.38-7-generic i686
NonfreeKernelModules: wl
Architecture: i386
Date: Tue Apr  5 17:56:50 2011
InstallationMedia: Ubuntu 11.04 "Natty Narwhal" - Beta i386 (20110404)
ProcEnviron:
 LANGUAGE=en_US:en
 PATH=(custom, no user)
 LANG=en_US.UTF-8
 SHELL=/bin/bash
SourcePackage: ubiquity
UpgradeStatus: No upgrade log present (probably fresh install)

** Affects: ubiquity (Ubuntu)
 Importance: Medium
 Assignee: Evan Dandrea (ev)
 Status: New

** Affects: ubiquity (Ubuntu Natty)
 Importance: Medium
 Assignee: Evan Dandrea (ev)
 Status: New


** Tags: apport-bug i386 natty

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[Bug 751666] Re: Restricted plugins selected at install didn't install

2011-04-05 Thread Ivanka Majic
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[Bug 751666] Re: Restricted plugins selected at install didn't install

2011-04-05 Thread Ivanka Majic
** Attachment added: "selections"
   
https://bugs.launchpad.net/ubuntu/+source/ubiquity/+bug/751666/+attachment/1983922/+files/selections

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[Bug 751666] Re: Restricted plugins selected at install didn't install

2011-04-05 Thread Ivanka Majic
** Attachment added: "dpkg.log"
   
https://bugs.launchpad.net/ubuntu/+source/ubiquity/+bug/751666/+attachment/1983942/+files/dpkg.log

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