[Bug 1818881] Re: ath10k_pci crashing

2019-05-11 Thread Djcater
I have a 2019 Dell XPS 13 (9380). I bought the Developer Edition from
Dell which came with Ubuntu 18.04.

I recently wiped it and installed 19.04 fresh from the ISO.

I am also getting Wi-Fi crashes.

This is the chip (from sudo lspci -vvv) which is the same as the one
listed by the reporter of this bug:

02:00.0 Network controller: Qualcomm Atheros QCA6174 802.11ac Wireless Network 
Adapter (rev 32)
Subsystem: Bigfoot Networks, Inc. QCA6174 802.11ac Wireless Network 
Adapter (Killer 1435 Wireless-AC)

And the kernel:

Linux daniel-XPS-13-9380 5.0.0-13-generic #14-Ubuntu SMP Mon Apr 15
14:59:14 UTC 2019 x86_64 x86_64 x86_64 GNU/Linux

I will try and capture some logs next time it happens and upload them
here.

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[Bug 1827791] Re: Dell XPS 13 9380 - Screen and input freezes / hangs temporarily

2019-05-12 Thread Djcater
Hi Daniel,

Here is the output of journalctl -b 0, as requested.

I turned off Wi-Fi and Bluetooth before rebooting, to reduce the noise
in the logs. This was on AC power as well.

Let me know if there's anything else I can do to help.

Regarding the Wi-Fi crash you noticed, someone else has already reported
that for this laptop model here:
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1818881

Thanks.

** Attachment added: "journalctl -b 0 output, as requested."
   
https://bugs.launchpad.net/ubuntu/+source/gnome-shell/+bug/1827791/+attachment/5263237/+files/journalctl-b0.txt

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[Bug 1818881] AlsaInfo.txt

2019-05-12 Thread Djcater
apport information

** Attachment added: "AlsaInfo.txt"
   
https://bugs.launchpad.net/bugs/1818881/+attachment/5263264/+files/AlsaInfo.txt

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[Bug 1818881] Re: ath10k_pci crashing

2019-05-12 Thread Djcater
ProblemType: Bug
ApportVersion: 2.20.10-0ubuntu27
Architecture: amd64
AudioDevicesInUse:
 USERPID ACCESS COMMAND
 /dev/snd/controlC0:  daniel 1740 F pulseaudio
CurrentDesktop: ubuntu:GNOME
DistroRelease: Ubuntu 19.04
InstallationDate: Installed on 2019-04-28 (13 days ago)
InstallationMedia: Ubuntu 19.04 "Disco Dingo" - Release amd64 (20190416)
MachineType: Dell Inc. XPS 13 9380
Package: linux (not installed)
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.0.0-13-generic 
root=UUID=fcb75d61-4e46-4391-8800-ccef7ff04f70 ro quiet splash vt.handoff=1
ProcVersionSignature: Ubuntu 5.0.0-13.14-generic 5.0.6
RelatedPackageVersions:
 linux-restricted-modules-5.0.0-13-generic N/A
 linux-backports-modules-5.0.0-13-generic  N/A
 linux-firmware1.178
Tags:  disco
Uname: Linux 5.0.0-13-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip libvirt lpadmin plugdev sambashare sudo
_MarkForUpload: True
dmi.bios.date: 03/29/2019
dmi.bios.vendor: Dell Inc.
dmi.bios.version: 1.3.2
dmi.board.name: 0KTW76
dmi.board.vendor: Dell Inc.
dmi.board.version: A00
dmi.chassis.type: 10
dmi.chassis.vendor: Dell Inc.
dmi.modalias: 
dmi:bvnDellInc.:bvr1.3.2:bd03/29/2019:svnDellInc.:pnXPS139380:pvr:rvnDellInc.:rn0KTW76:rvrA00:cvnDellInc.:ct10:cvr:
dmi.product.family: XPS
dmi.product.name: XPS 13 9380
dmi.product.sku: 08AF
dmi.sys.vendor: Dell Inc.


** Tags added: disco

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[Bug 1818881] CRDA.txt

2019-05-12 Thread Djcater
apport information

** Attachment added: "CRDA.txt"
   https://bugs.launchpad.net/bugs/1818881/+attachment/5263265/+files/CRDA.txt

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[Bug 1818881] WifiSyslog.txt

2019-05-12 Thread Djcater
apport information

** Attachment added: "WifiSyslog.txt"
   
https://bugs.launchpad.net/bugs/1818881/+attachment/5263278/+files/WifiSyslog.txt

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[Bug 1818881] Lsusb.txt

2019-05-12 Thread Djcater
apport information

** Attachment added: "Lsusb.txt"
   https://bugs.launchpad.net/bugs/1818881/+attachment/5263269/+files/Lsusb.txt

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[Bug 1818881] ProcCpuinfoMinimal.txt

2019-05-12 Thread Djcater
apport information

** Attachment added: "ProcCpuinfoMinimal.txt"
   
https://bugs.launchpad.net/bugs/1818881/+attachment/5263271/+files/ProcCpuinfoMinimal.txt

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[Bug 1818881] IwConfig.txt

2019-05-12 Thread Djcater
apport information

** Attachment added: "IwConfig.txt"
   
https://bugs.launchpad.net/bugs/1818881/+attachment/5263267/+files/IwConfig.txt

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[Bug 1818881] CurrentDmesg.txt

2019-05-12 Thread Djcater
apport information

** Attachment added: "CurrentDmesg.txt"
   
https://bugs.launchpad.net/bugs/1818881/+attachment/5263266/+files/CurrentDmesg.txt

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[Bug 1818881] ProcEnviron.txt

2019-05-12 Thread Djcater
apport information

** Attachment added: "ProcEnviron.txt"
   
https://bugs.launchpad.net/bugs/1818881/+attachment/5263272/+files/ProcEnviron.txt

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[Bug 1818881] Lspci.txt

2019-05-12 Thread Djcater
apport information

** Attachment added: "Lspci.txt"
   https://bugs.launchpad.net/bugs/1818881/+attachment/5263268/+files/Lspci.txt

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[Bug 1818881] UdevDb.txt

2019-05-12 Thread Djcater
apport information

** Attachment added: "UdevDb.txt"
   https://bugs.launchpad.net/bugs/1818881/+attachment/5263277/+files/UdevDb.txt

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[Bug 1818881] ProcModules.txt

2019-05-12 Thread Djcater
apport information

** Attachment added: "ProcModules.txt"
   
https://bugs.launchpad.net/bugs/1818881/+attachment/5263274/+files/ProcModules.txt

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[Bug 1818881] RfKill.txt

2019-05-12 Thread Djcater
apport information

** Attachment added: "RfKill.txt"
   https://bugs.launchpad.net/bugs/1818881/+attachment/5263276/+files/RfKill.txt

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[Bug 1818881] ProcInterrupts.txt

2019-05-12 Thread Djcater
apport information

** Attachment added: "ProcInterrupts.txt"
   
https://bugs.launchpad.net/bugs/1818881/+attachment/5263273/+files/ProcInterrupts.txt

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[Bug 1818881] ProcCpuinfo.txt

2019-05-12 Thread Djcater
apport information

** Attachment added: "ProcCpuinfo.txt"
   
https://bugs.launchpad.net/bugs/1818881/+attachment/5263270/+files/ProcCpuinfo.txt

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[Bug 1818881] PulseList.txt

2019-05-12 Thread Djcater
apport information

** Attachment added: "PulseList.txt"
   
https://bugs.launchpad.net/bugs/1818881/+attachment/5263275/+files/PulseList.txt

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[Bug 1818881] Re: ath10k_pci crashing

2019-05-12 Thread Djcater
I've attached logs from my XPS 13 (9380) with the same wireless chipset
(Qualcomm Atheros QCA6174).

Suspending and resuming triggered the crash. This time, it seemed to be
a recoverable crash (I was able to browse here without rebooting). But
sometimes the machine is in a unrecoverable state (running any command
in the terminal just seems to hang) and I have to hold the power button
for 8 seconds to force it to turn off.

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[Bug 1827790] [NEW] Dell XPS 13 9380 - Screen flashes

2019-05-05 Thread Djcater
Public bug reported:

Hello,

I have a new 2019 Dell XPS 13 (9380). I ordered the official Ubuntu
edition from Dell which came with 18.04, but I've since wiped it and
installed 19.04 from a fresh ISO download. This is the non-touch non-4K
version (13-inch 1080p).

Every so often (maybe a couple of times per minute), the screen flashes
brighter, as if the brightness has been turned up momentarily and then
back down again.

I previously had an issue with the brightness / colours changing
slightly when I opened menus or if the screen content changed slightly,
but I fixed that by disabling Dynamic Brightness in the BIOS. It is
definitely a better experience with that turned off.

However the screen flashing still persists.

I booted a live image of Fedora 30 now that it has been released, and so
far I have not seen the screen flashing, so I do not think the hardware
is faulty.

I ran apport-bug, so hopefully the collected information has been
attached.

Thank you.

ProblemType: Bug
DistroRelease: Ubuntu 19.04
Package: xorg 1:7.7+19ubuntu12
ProcVersionSignature: Ubuntu 5.0.0-13.14-generic 5.0.6
Uname: Linux 5.0.0-13-generic x86_64
ApportVersion: 2.20.10-0ubuntu27
Architecture: amd64
BootLog: Error: [Errno 13] Permission denied: '/var/log/boot.log'
CompositorRunning: None
CurrentDesktop: ubuntu:GNOME
Date: Sun May  5 15:59:45 2019
DistUpgraded: Fresh install
DistroCodename: disco
DistroVariant: ubuntu
ExtraDebuggingInterest: Yes
GraphicsCard:
 Intel Corporation UHD Graphics 620 (Whiskey Lake) [8086:3ea0] (prog-if 00 [VGA 
controller])
   Subsystem: Dell UHD Graphics 620 (Whiskey Lake) [1028:08af]
InstallationDate: Installed on 2019-04-28 (6 days ago)
InstallationMedia: Ubuntu 19.04 "Disco Dingo" - Release amd64 (20190416)
MachineType: Dell Inc. XPS 13 9380
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.0.0-13-generic 
root=UUID=fcb75d61-4e46-4391-8800-ccef7ff04f70 ro quiet splash vt.handoff=1
SourcePackage: xorg
Symptom: display
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 03/29/2019
dmi.bios.vendor: Dell Inc.
dmi.bios.version: 1.3.2
dmi.board.name: 0KTW76
dmi.board.vendor: Dell Inc.
dmi.board.version: A00
dmi.chassis.type: 10
dmi.chassis.vendor: Dell Inc.
dmi.modalias: 
dmi:bvnDellInc.:bvr1.3.2:bd03/29/2019:svnDellInc.:pnXPS139380:pvr:rvnDellInc.:rn0KTW76:rvrA00:cvnDellInc.:ct10:cvr:
dmi.product.family: XPS
dmi.product.name: XPS 13 9380
dmi.product.sku: 08AF
dmi.sys.vendor: Dell Inc.
version.compiz: compiz N/A
version.libdrm2: libdrm2 2.4.97-1ubuntu1
version.libgl1-mesa-dri: libgl1-mesa-dri 19.0.2-1ubuntu1
version.libgl1-mesa-glx: libgl1-mesa-glx N/A
version.xserver-xorg-core: xserver-xorg-core 2:1.20.4-1ubuntu3
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:19.0.1-0ubuntu1
version.xserver-xorg-video-intel: xserver-xorg-video-intel 
2:2.99.917+git20180925-2
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.16-1

** Affects: xorg (Ubuntu)
 Importance: Undecided
 Status: New


** Tags: amd64 apport-bug disco ubuntu

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Title:
  Dell XPS 13 9380 - Screen flashes

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[Bug 1827791] [NEW] Dell XPS 13 9380 - Screen and input freezes / hangs temporarily

2019-05-05 Thread Djcater
Public bug reported:

Hello,

I have a new 2019 Dell XPS 13 (9380). I ordered the official Ubuntu
edition from Dell which came with 18.04. I then upgraded it to 18.10 for
a short while, before wiping it and installing 19.04 from a fresh ISO
download after that was released. This is the non-touch non-4K version
(13-inch 1080p). I have the i7 model with 16GB of RAM and an NVMe SSD
(so the performance should be pretty good).

Sometimes when typing in Gnome Terminal, the screen just freezes for
around 1 second. The cursor doesn't move, additional keypresses don't
appear, and any moving content doesn't update. After the freeze stops,
all the keypresses that occurred during the freeze do appear (they're
not lost). Immediately after the freeze, I don't see anything in dmesg
output that gives a clue. It almost feels how some old desktops did
around 10-15 years ago when everything would lock up while waiting for
slow HDD I/O, and then suddenly keypresses etc. would catch-up.

If there is something specific I should look for immediately after a
freeze in order to debug further, please let me know.

Note that this happens both on battery power but also when plugged into
the charger.

Someone else on AskUbuntu asked this question for the same model (9380),
which sounds very similar to what I'm seeing on mine (the freezing
part): https://askubuntu.com/questions/1133191/ubuntu-18-04-on-dell-
xps-9380-small-freezes-and-jumping-touchpad

Note that I filed
https://bugs.launchpad.net/ubuntu/+source/xorg/+bug/1827790 for what I
think is a separate issue related to screen flashing (as opposed to
freezing). The two events do not seem to happen at the same time which
is why I've filed them separately.

ProblemType: Bug
DistroRelease: Ubuntu 19.04
Package: xorg 1:7.7+19ubuntu12
ProcVersionSignature: Ubuntu 5.0.0-13.14-generic 5.0.6
Uname: Linux 5.0.0-13-generic x86_64
ApportVersion: 2.20.10-0ubuntu27
Architecture: amd64
BootLog: Error: [Errno 13] Permission denied: '/var/log/boot.log'
CompositorRunning: None
CurrentDesktop: ubuntu:GNOME
Date: Sun May  5 16:16:54 2019
DistUpgraded: Fresh install
DistroCodename: disco
DistroVariant: ubuntu
ExtraDebuggingInterest: Yes
GraphicsCard:
 Intel Corporation UHD Graphics 620 (Whiskey Lake) [8086:3ea0] (prog-if 00 [VGA 
controller])
   Subsystem: Dell UHD Graphics 620 (Whiskey Lake) [1028:08af]
InstallationDate: Installed on 2019-04-28 (6 days ago)
InstallationMedia: Ubuntu 19.04 "Disco Dingo" - Release amd64 (20190416)
MachineType: Dell Inc. XPS 13 9380
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.0.0-13-generic 
root=UUID=fcb75d61-4e46-4391-8800-ccef7ff04f70 ro quiet splash vt.handoff=1
SourcePackage: xorg
Symptom: display
Title: Xorg freeze
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 03/29/2019
dmi.bios.vendor: Dell Inc.
dmi.bios.version: 1.3.2
dmi.board.name: 0KTW76
dmi.board.vendor: Dell Inc.
dmi.board.version: A00
dmi.chassis.type: 10
dmi.chassis.vendor: Dell Inc.
dmi.modalias: 
dmi:bvnDellInc.:bvr1.3.2:bd03/29/2019:svnDellInc.:pnXPS139380:pvr:rvnDellInc.:rn0KTW76:rvrA00:cvnDellInc.:ct10:cvr:
dmi.product.family: XPS
dmi.product.name: XPS 13 9380
dmi.product.sku: 08AF
dmi.sys.vendor: Dell Inc.
version.compiz: compiz N/A
version.libdrm2: libdrm2 2.4.97-1ubuntu1
version.libgl1-mesa-dri: libgl1-mesa-dri 19.0.2-1ubuntu1
version.libgl1-mesa-glx: libgl1-mesa-glx N/A
version.xserver-xorg-core: xserver-xorg-core 2:1.20.4-1ubuntu3
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:19.0.1-0ubuntu1
version.xserver-xorg-video-intel: xserver-xorg-video-intel 
2:2.99.917+git20180925-2
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.16-1

** Affects: xorg (Ubuntu)
 Importance: Undecided
 Status: New


** Tags: amd64 apport-bug disco false-gpu-hang freeze ubuntu

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[Bug 1827791] Re: Dell XPS 13 9380 - Screen and input freezes / hangs temporarily

2019-05-06 Thread Djcater
Hi Daniel,

Thanks for taking the time to look at this issue.

Regarding the Bluetooth mouse, I only bought that recently, and this
issue was occurring before then (just using the touchpad).

To double-check though, I just switched off the Bluetooth mouse and
rebooted and still get the temporary freezes. The disconnecting you see
I think is the mouse going into power-save mode after a period of
inactivity (it needs a click of a button to wake-up and reconnect).

The Wi-Fi crashes are interesting, I hadn't noticed that in the logs,
but I did have an issue where the Wi-Fi stopped working until I disabled
and re-enabled it. I will file a separate bug for that, as I don't think
they are related (since rebooting, I have seen some hangs, but dmesg at
the moment does not have a "firmware crashed" line, and Wi-Fi is still
working).

I can regenerate the logs from the current session, which should have no
Wi-Fi crashes and no Bluetooth connections, if that helps clean out some
red herrings from the logs.

What command do I run to recollect the same logs and attach them to this
bug?

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Title:
  Dell XPS 13 9380 - Screen and input freezes / hangs temporarily

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[Bug 1827791] Re: Dell XPS 13 9380 - Screen and input freezes / hangs temporarily

2019-05-06 Thread Djcater
apport information

** Tags added: apport-collected

** Description changed:

  Hello,
  
  I have a new 2019 Dell XPS 13 (9380). I ordered the official Ubuntu
  edition from Dell which came with 18.04. I then upgraded it to 18.10 for
  a short while, before wiping it and installing 19.04 from a fresh ISO
  download after that was released. This is the non-touch non-4K version
  (13-inch 1080p). I have the i7 model with 16GB of RAM and an NVMe SSD
  (so the performance should be pretty good).
  
  Sometimes when typing in Gnome Terminal, the screen just freezes for
  around 1 second. The cursor doesn't move, additional keypresses don't
  appear, and any moving content doesn't update. After the freeze stops,
  all the keypresses that occurred during the freeze do appear (they're
  not lost). Immediately after the freeze, I don't see anything in dmesg
  output that gives a clue. It almost feels how some old desktops did
  around 10-15 years ago when everything would lock up while waiting for
  slow HDD I/O, and then suddenly keypresses etc. would catch-up.
  
  If there is something specific I should look for immediately after a
  freeze in order to debug further, please let me know.
  
  Note that this happens both on battery power but also when plugged into
  the charger.
  
  Someone else on AskUbuntu asked this question for the same model (9380),
  which sounds very similar to what I'm seeing on mine (the freezing
  part): https://askubuntu.com/questions/1133191/ubuntu-18-04-on-dell-
  xps-9380-small-freezes-and-jumping-touchpad
  
  Note that I filed
  https://bugs.launchpad.net/ubuntu/+source/xorg/+bug/1827790 for what I
  think is a separate issue related to screen flashing (as opposed to
  freezing). The two events do not seem to happen at the same time which
  is why I've filed them separately.
  
  ProblemType: Bug
  DistroRelease: Ubuntu 19.04
  Package: xorg 1:7.7+19ubuntu12
  ProcVersionSignature: Ubuntu 5.0.0-13.14-generic 5.0.6
  Uname: Linux 5.0.0-13-generic x86_64
  ApportVersion: 2.20.10-0ubuntu27
  Architecture: amd64
  BootLog: Error: [Errno 13] Permission denied: '/var/log/boot.log'
  CompositorRunning: None
  CurrentDesktop: ubuntu:GNOME
  Date: Sun May  5 16:16:54 2019
  DistUpgraded: Fresh install
  DistroCodename: disco
  DistroVariant: ubuntu
  ExtraDebuggingInterest: Yes
  GraphicsCard:
   Intel Corporation UHD Graphics 620 (Whiskey Lake) [8086:3ea0] (prog-if 00 
[VGA controller])
 Subsystem: Dell UHD Graphics 620 (Whiskey Lake) [1028:08af]
  InstallationDate: Installed on 2019-04-28 (6 days ago)
  InstallationMedia: Ubuntu 19.04 "Disco Dingo" - Release amd64 (20190416)
  MachineType: Dell Inc. XPS 13 9380
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.0.0-13-generic 
root=UUID=fcb75d61-4e46-4391-8800-ccef7ff04f70 ro quiet splash vt.handoff=1
  SourcePackage: xorg
  Symptom: display
  Title: Xorg freeze
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 03/29/2019
  dmi.bios.vendor: Dell Inc.
  dmi.bios.version: 1.3.2
  dmi.board.name: 0KTW76
  dmi.board.vendor: Dell Inc.
  dmi.board.version: A00
  dmi.chassis.type: 10
  dmi.chassis.vendor: Dell Inc.
  dmi.modalias: 
dmi:bvnDellInc.:bvr1.3.2:bd03/29/2019:svnDellInc.:pnXPS139380:pvr:rvnDellInc.:rn0KTW76:rvrA00:cvnDellInc.:ct10:cvr:
  dmi.product.family: XPS
  dmi.product.name: XPS 13 9380
  dmi.product.sku: 08AF
  dmi.sys.vendor: Dell Inc.
  version.compiz: compiz N/A
  version.libdrm2: libdrm2 2.4.97-1ubuntu1
  version.libgl1-mesa-dri: libgl1-mesa-dri 19.0.2-1ubuntu1
  version.libgl1-mesa-glx: libgl1-mesa-glx N/A
  version.xserver-xorg-core: xserver-xorg-core 2:1.20.4-1ubuntu3
  version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A
  version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:19.0.1-0ubuntu1
  version.xserver-xorg-video-intel: xserver-xorg-video-intel 
2:2.99.917+git20180925-2
  version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.16-1
+ --- 
+ ProblemType: Bug
+ ApportVersion: 2.20.10-0ubuntu27
+ Architecture: amd64
+ CurrentDesktop: ubuntu:GNOME
+ DisplayManager: gdm3
+ DistroRelease: Ubuntu 19.04
+ GsettingsChanges:
+  b'org.gnome.shell' b'favorite-apps' redacted by apport
+  b'org.gnome.shell' b'had-bluetooth-devices-setup' b'true'
+  b'org.gnome.desktop.interface' b'text-scaling-factor' b'1.25'
+  b'org.gnome.desktop.interface' b'gtk-im-module' b"'gtk-im-context-simple'"
+ InstallationDate: Installed on 2019-04-28 (8 days ago)
+ InstallationMedia: Ubuntu 19.04 "Disco Dingo" - Release amd64 (20190416)
+ Package: gnome-shell 3.32.0+git20190410-1ubuntu1
+ PackageArchitecture: amd64
+ ProcVersionSignature: Ubuntu 5.0.0-13.14-generic 5.0.6
+ Tags:  disco
+ Uname: Linux 5.0.0-13-generic x86_64
+ UpgradeStatus: No upgrade log present (probably fresh install)
+ UserGroups: adm cdrom dip libvirt lpadmin plugdev sambashare sudo
+ _MarkForUpload: True

** Attachment added: "Dependencies.txt"
   
https://bugs.launchpad.net/bugs/1827791/+attachment/5261912/+files/De

[Bug 1827791] ProcCpuinfoMinimal.txt

2019-05-06 Thread Djcater
apport information

** Attachment added: "ProcCpuinfoMinimal.txt"
   
https://bugs.launchpad.net/bugs/1827791/+attachment/5261913/+files/ProcCpuinfoMinimal.txt

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Title:
  Dell XPS 13 9380 - Screen and input freezes / hangs temporarily

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[Bug 1827791] ProcEnviron.txt

2019-05-06 Thread Djcater
apport information

** Attachment added: "ProcEnviron.txt"
   
https://bugs.launchpad.net/bugs/1827791/+attachment/5261914/+files/ProcEnviron.txt

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Title:
  Dell XPS 13 9380 - Screen and input freezes / hangs temporarily

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[Bug 1827791] Re: Dell XPS 13 9380 - Screen and input freezes / hangs temporarily

2019-05-06 Thread Djcater
apport information

** Description changed:

  Hello,
  
  I have a new 2019 Dell XPS 13 (9380). I ordered the official Ubuntu
  edition from Dell which came with 18.04. I then upgraded it to 18.10 for
  a short while, before wiping it and installing 19.04 from a fresh ISO
  download after that was released. This is the non-touch non-4K version
  (13-inch 1080p). I have the i7 model with 16GB of RAM and an NVMe SSD
  (so the performance should be pretty good).
  
  Sometimes when typing in Gnome Terminal, the screen just freezes for
  around 1 second. The cursor doesn't move, additional keypresses don't
  appear, and any moving content doesn't update. After the freeze stops,
  all the keypresses that occurred during the freeze do appear (they're
  not lost). Immediately after the freeze, I don't see anything in dmesg
  output that gives a clue. It almost feels how some old desktops did
  around 10-15 years ago when everything would lock up while waiting for
  slow HDD I/O, and then suddenly keypresses etc. would catch-up.
  
  If there is something specific I should look for immediately after a
  freeze in order to debug further, please let me know.
  
  Note that this happens both on battery power but also when plugged into
  the charger.
  
  Someone else on AskUbuntu asked this question for the same model (9380),
  which sounds very similar to what I'm seeing on mine (the freezing
  part): https://askubuntu.com/questions/1133191/ubuntu-18-04-on-dell-
  xps-9380-small-freezes-and-jumping-touchpad
  
  Note that I filed
  https://bugs.launchpad.net/ubuntu/+source/xorg/+bug/1827790 for what I
  think is a separate issue related to screen flashing (as opposed to
  freezing). The two events do not seem to happen at the same time which
  is why I've filed them separately.
  
  ProblemType: Bug
  DistroRelease: Ubuntu 19.04
  Package: xorg 1:7.7+19ubuntu12
  ProcVersionSignature: Ubuntu 5.0.0-13.14-generic 5.0.6
  Uname: Linux 5.0.0-13-generic x86_64
  ApportVersion: 2.20.10-0ubuntu27
  Architecture: amd64
  BootLog: Error: [Errno 13] Permission denied: '/var/log/boot.log'
  CompositorRunning: None
  CurrentDesktop: ubuntu:GNOME
  Date: Sun May  5 16:16:54 2019
  DistUpgraded: Fresh install
  DistroCodename: disco
  DistroVariant: ubuntu
  ExtraDebuggingInterest: Yes
  GraphicsCard:
   Intel Corporation UHD Graphics 620 (Whiskey Lake) [8086:3ea0] (prog-if 00 
[VGA controller])
 Subsystem: Dell UHD Graphics 620 (Whiskey Lake) [1028:08af]
  InstallationDate: Installed on 2019-04-28 (6 days ago)
  InstallationMedia: Ubuntu 19.04 "Disco Dingo" - Release amd64 (20190416)
  MachineType: Dell Inc. XPS 13 9380
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.0.0-13-generic 
root=UUID=fcb75d61-4e46-4391-8800-ccef7ff04f70 ro quiet splash vt.handoff=1
  SourcePackage: xorg
  Symptom: display
  Title: Xorg freeze
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 03/29/2019
  dmi.bios.vendor: Dell Inc.
  dmi.bios.version: 1.3.2
  dmi.board.name: 0KTW76
  dmi.board.vendor: Dell Inc.
  dmi.board.version: A00
  dmi.chassis.type: 10
  dmi.chassis.vendor: Dell Inc.
  dmi.modalias: 
dmi:bvnDellInc.:bvr1.3.2:bd03/29/2019:svnDellInc.:pnXPS139380:pvr:rvnDellInc.:rn0KTW76:rvrA00:cvnDellInc.:ct10:cvr:
  dmi.product.family: XPS
  dmi.product.name: XPS 13 9380
  dmi.product.sku: 08AF
  dmi.sys.vendor: Dell Inc.
  version.compiz: compiz N/A
  version.libdrm2: libdrm2 2.4.97-1ubuntu1
  version.libgl1-mesa-dri: libgl1-mesa-dri 19.0.2-1ubuntu1
  version.libgl1-mesa-glx: libgl1-mesa-glx N/A
  version.xserver-xorg-core: xserver-xorg-core 2:1.20.4-1ubuntu3
  version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A
  version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:19.0.1-0ubuntu1
  version.xserver-xorg-video-intel: xserver-xorg-video-intel 
2:2.99.917+git20180925-2
  version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.16-1
  --- 
  ProblemType: Bug
  ApportVersion: 2.20.10-0ubuntu27
  Architecture: amd64
  CurrentDesktop: ubuntu:GNOME
  DisplayManager: gdm3
  DistroRelease: Ubuntu 19.04
  GsettingsChanges:
   b'org.gnome.shell' b'favorite-apps' redacted by apport
   b'org.gnome.shell' b'had-bluetooth-devices-setup' b'true'
   b'org.gnome.desktop.interface' b'text-scaling-factor' b'1.25'
   b'org.gnome.desktop.interface' b'gtk-im-module' b"'gtk-im-context-simple'"
  InstallationDate: Installed on 2019-04-28 (8 days ago)
  InstallationMedia: Ubuntu 19.04 "Disco Dingo" - Release amd64 (20190416)
  Package: gnome-shell 3.32.0+git20190410-1ubuntu1
  PackageArchitecture: amd64
  ProcVersionSignature: Ubuntu 5.0.0-13.14-generic 5.0.6
  Tags:  disco
  Uname: Linux 5.0.0-13-generic x86_64
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups: adm cdrom dip libvirt lpadmin plugdev sambashare sudo
  _MarkForUpload: True
+ --- 
+ ProblemType: Bug
+ ApportVersion: 2.20.10-0ubuntu27
+ Architecture: amd64
+ BootLog: Error: [Errno 13] Permission denied: '/var/log/boot.l

[Bug 1827791] Dependencies.txt

2019-05-06 Thread Djcater
apport information

** Attachment added: "Dependencies.txt"
   
https://bugs.launchpad.net/bugs/1827791/+attachment/5261916/+files/Dependencies.txt

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Title:
  Dell XPS 13 9380 - Screen and input freezes / hangs temporarily

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[Bug 1827791] Lspci.txt

2019-05-06 Thread Djcater
apport information

** Attachment added: "Lspci.txt"
   https://bugs.launchpad.net/bugs/1827791/+attachment/5261918/+files/Lspci.txt

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  Dell XPS 13 9380 - Screen and input freezes / hangs temporarily

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[Bug 1827791] ProcModules.txt

2019-05-06 Thread Djcater
apport information

** Attachment added: "ProcModules.txt"
   
https://bugs.launchpad.net/bugs/1827791/+attachment/5261925/+files/ProcModules.txt

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  Dell XPS 13 9380 - Screen and input freezes / hangs temporarily

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[Bug 1827791] ProcCpuinfo.txt

2019-05-06 Thread Djcater
apport information

** Attachment added: "ProcCpuinfo.txt"
   
https://bugs.launchpad.net/bugs/1827791/+attachment/5261921/+files/ProcCpuinfo.txt

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  Dell XPS 13 9380 - Screen and input freezes / hangs temporarily

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[Bug 1827791] ProcEnviron.txt

2019-05-06 Thread Djcater
apport information

** Attachment added: "ProcEnviron.txt"
   
https://bugs.launchpad.net/bugs/1827791/+attachment/5261923/+files/ProcEnviron.txt

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  Dell XPS 13 9380 - Screen and input freezes / hangs temporarily

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[Bug 1827791] DpkgLog.txt

2019-05-06 Thread Djcater
apport information

** Attachment added: "DpkgLog.txt"
   
https://bugs.launchpad.net/bugs/1827791/+attachment/5261917/+files/DpkgLog.txt

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  Dell XPS 13 9380 - Screen and input freezes / hangs temporarily

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[Bug 1827791] ProcInterrupts.txt

2019-05-06 Thread Djcater
apport information

** Attachment added: "ProcInterrupts.txt"
   
https://bugs.launchpad.net/bugs/1827791/+attachment/5261924/+files/ProcInterrupts.txt

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  Dell XPS 13 9380 - Screen and input freezes / hangs temporarily

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[Bug 1827791] XorgLog.txt

2019-05-06 Thread Djcater
apport information

** Attachment added: "XorgLog.txt"
   
https://bugs.launchpad.net/bugs/1827791/+attachment/5261927/+files/XorgLog.txt

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  Dell XPS 13 9380 - Screen and input freezes / hangs temporarily

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[Bug 1827791] xdpyinfo.txt

2019-05-06 Thread Djcater
apport information

** Attachment added: "xdpyinfo.txt"
   
https://bugs.launchpad.net/bugs/1827791/+attachment/5261930/+files/xdpyinfo.txt

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  Dell XPS 13 9380 - Screen and input freezes / hangs temporarily

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[Bug 1827791] XorgLogOld.txt

2019-05-06 Thread Djcater
apport information

** Attachment added: "XorgLogOld.txt"
   
https://bugs.launchpad.net/bugs/1827791/+attachment/5261928/+files/XorgLogOld.txt

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  Dell XPS 13 9380 - Screen and input freezes / hangs temporarily

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[Bug 1827791] ProcCpuinfoMinimal.txt

2019-05-06 Thread Djcater
apport information

** Attachment added: "ProcCpuinfoMinimal.txt"
   
https://bugs.launchpad.net/bugs/1827791/+attachment/5261922/+files/ProcCpuinfoMinimal.txt

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  Dell XPS 13 9380 - Screen and input freezes / hangs temporarily

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[Bug 1827791] Lsusb.txt

2019-05-06 Thread Djcater
apport information

** Attachment added: "Lsusb.txt"
   https://bugs.launchpad.net/bugs/1827791/+attachment/5261919/+files/Lsusb.txt

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  Dell XPS 13 9380 - Screen and input freezes / hangs temporarily

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[Bug 1827791] MonitorsUser.xml.txt

2019-05-06 Thread Djcater
apport information

** Attachment added: "MonitorsUser.xml.txt"
   
https://bugs.launchpad.net/bugs/1827791/+attachment/5261920/+files/MonitorsUser.xml.txt

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  Dell XPS 13 9380 - Screen and input freezes / hangs temporarily

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[Bug 1827791] Re: Dell XPS 13 9380 - Screen and input freezes / hangs temporarily

2019-05-06 Thread Djcater
(OK, I ran apport-collect 1827791 but that didn't seem to add much, so I
ran apport-collect --package=xorg 1827791 and that added all of the
output that was originally added).

Hopefully the new files are cleaner (no ath10k crashes, no Bluetooth
mouse).

The CPU temperature warnings occur during boot (or CPU-intensive tasks).
The hangs have occurred since then, with no new messages being added to
dmesg, so I do not think that's related.

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  Dell XPS 13 9380 - Screen and input freezes / hangs temporarily

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[Bug 1827791] UdevDb.txt

2019-05-06 Thread Djcater
apport information

** Attachment added: "UdevDb.txt"
   https://bugs.launchpad.net/bugs/1827791/+attachment/5261926/+files/UdevDb.txt

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  Dell XPS 13 9380 - Screen and input freezes / hangs temporarily

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[Bug 1827791] Xrandr.txt

2019-05-06 Thread Djcater
apport information

** Attachment added: "Xrandr.txt"
   https://bugs.launchpad.net/bugs/1827791/+attachment/5261929/+files/Xrandr.txt

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  Dell XPS 13 9380 - Screen and input freezes / hangs temporarily

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[Bug 1827791] Re: Dell XPS 13 9380 - Screen and input freezes / hangs temporarily

2019-05-06 Thread Djcater
I forgot to reply to the question about Gnome Shell extensions.

No, I have not installed any. The only ones I have are ones that were
installed as part of 19.04:

 dpkg -l | grep -i gnome-shell 
ii  gnome-shell3.32.0+git20190410-1ubuntu1  
amd64graphical shell for the GNOME desktop
ii  gnome-shell-common 3.32.0+git20190410-1ubuntu1  
all  common files for the GNOME graphical shell
ii  gnome-shell-extension-appindicator 28-1 
all  AppIndicator/KStatusNotifierItem support for GNOME Shell
ii  gnome-shell-extension-desktop-icons19.01.1-1
all  desktop icon support for GNOME Shell
ii  gnome-shell-extension-ubuntu-dock  64ubuntu7
all  Ubuntu Dock for GNOME Shell
ii  yaru-theme-gnome-shell 19.04.2  
all  Yaru GNOME Shell desktop theme from the Ubuntu Community

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Title:
  Dell XPS 13 9380 - Screen and input freezes / hangs temporarily

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[Bug 934887]

2012-03-12 Thread Djcater+bugzilla
(In reply to Ioana Budnar [QA] from comment #115)
> Verified on the 20120305181207 builds:
> Mozilla/5.0 (X11; Linux i686; rv:11.0) Gecko/20100101 Firefox/11.0
> Mozilla/5.0 (Windows NT 6.1; rv:11.0) Gecko/20100101 Firefox/11.0
> Mozilla/5.0 (Macintosh; Intel Mac OS X 10.6; rv:11.0) Gecko/20100101
> Firefox/11.0
> 
> The above UAs are displayed in http://www.delorie.com:81/some/url.txt.

I've reset the status-firefox11 flag from verified to fixed. I think
this is correct, but please let me know if I've made a mistake.
Reasoning:

1. The aurora and beta checkins were mobile-only (comment 109). You have 
verified using desktop builds.
2. The first release of a major version has the form X.Y anyway (not X.Y.Z) so 
you can't tell from that whether this is fixed or not.

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Title:
  Firefox user-agent string is too unique

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[Bug 838322]

2011-09-05 Thread Djcater+bugzilla
(In reply to Wan-Teh Chang from comment #14)
> Comment on attachment 557158
> Patch (v1)
> 
> > // By request of the Dutch government
> 
> I suggest this comment be reworded.  This comment
> implies we yielded to government pressure.  I doubt
> that's the case.

Can someone please blog on the Mozilla Security Blog explaining this
part of the situation? How it came about, what has been excepted and
what effect it has only people visiting sites that are part of this
exception. Thank you.

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Title:
  Remove the exemptions for the Staat der Nederlanden root

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[Bug 741528]

2011-04-06 Thread Djcater+bugzilla
(In reply to comment #69)
> Created attachment 520887 [details]
> fix a leak

This was landed as part of bug 644012.

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Title:
  Compromised Comodo SSL certificates put users at risk

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[Bug 741528]

2011-04-07 Thread Djcater+bugzilla
Presumably comment 8 can be morphed into a test, either automated or
Litmus, or both. Setting flags.

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Title:
  Compromised Comodo SSL certificates put users at risk

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[Bug 741528]

2011-04-07 Thread Djcater+bugzilla
(In reply to comment #97)
> Yeah, we should be able to test this through automation.

This should bear bug 617414 in mind. I don't know how SSL tests are
currently performed and whether you'd need a couple more certificates
from Comodo (one to blacklist and one to not) as this code is only run
if the issuer name matches.

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Title:
  Compromised Comodo SSL certificates put users at risk

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[Bug 741528]

2011-04-07 Thread Djcater+bugzilla
Resetting the Litmus flag to indicate that the test still exists in
Litmus (and I think it should until it is replaced, or until it is no
longer a valid test as per comment 93). Given that this is a security
issue, surely a Litmus test is better in the interim? Let me know if I'm
wrong.

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Title:
  Compromised Comodo SSL certificates put users at risk

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