[Bug 1645022] [NEW] Sound fails after suspend state
Public bug reported: I have a new Dell XPS 13 9360 with Ubuntu 16.04 4.4.0-47-generic. Whenever I close the lid, it is set to suspend the OS state. Whenever I resume, the sound card and settings all appear normal, however no sound comes out of the speakers. Restarting the computer does not restore the sound state, but shutting down and starting up does. Similar issues occur with the touchscreen capabilities. ** Affects: linux (Ubuntu) Importance: Undecided Status: Incomplete -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1645022 Title: Sound fails after suspend state To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1645022/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1645022] Re: Sound fails after suspend state
apport information ** Tags added: apport-collected xenial ** Description changed: - I have a new Dell XPS 13 9360 with Ubuntu 16.04 4.4.0-47-generic. - Whenever I close the lid, it is set to suspend the OS state. Whenever I - resume, the sound card and settings all appear normal, however no sound - comes out of the speakers. Restarting the computer does not restore the - sound state, but shutting down and starting up does. Similar issues - occur with the touchscreen capabilities. + I have a new Dell XPS 13 9360 with Ubuntu 16.04 4.4.0-47-generic. Whenever I close the lid, it is set to suspend the OS state. Whenever I resume, the sound card and settings all appear normal, however no sound comes out of the speakers. Restarting the computer does not restore the sound state, but shutting down and starting up does. Similar issues occur with the touchscreen capabilities. + --- + ApportVersion: 2.20.1-0ubuntu2.1 + Architecture: amd64 + AudioDevicesInUse: + USERPID ACCESS COMMAND + /dev/snd/controlC0: marchchad 3952 F pulseaudio + CurrentDesktop: Unity + DistroRelease: Ubuntu 16.04 + HibernationDevice: RESUME=UUID=5c44e7ca-8d62-43ab-b1f7-ee3b36a231c0 + InstallationDate: Installed on 2016-11-20 (5 days ago) + InstallationMedia: Ubuntu 16.04.1 LTS "Xenial Xerus" - Release amd64 (20160719) + Lsusb: + Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub + Bus 001 Device 004: ID 0c45:670c Microdia + Bus 001 Device 003: ID 04f3:20d0 Elan Microelectronics Corp. + Bus 001 Device 002: ID 0cf3:e301 Atheros Communications, Inc. + Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub + MachineType: Dell Inc. XPS 13 9360 + Package: linux (not installed) + ProcFB: 0 inteldrmfb + ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-4.4.0-47-generic.efi.signed root=/dev/mapper/ubuntu--vg-root ro quiet splash vt.handoff=7 + ProcVersionSignature: Ubuntu 4.4.0-47.68-generic 4.4.24 + RelatedPackageVersions: + linux-restricted-modules-4.4.0-47-generic N/A + linux-backports-modules-4.4.0-47-generic N/A + linux-firmware1.157.5 + Tags: xenial + Uname: Linux 4.4.0-47-generic x86_64 + UpgradeStatus: No upgrade log present (probably fresh install) + UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo + _MarkForUpload: True + dmi.bios.date: 09/13/2016 + dmi.bios.vendor: Dell Inc. + dmi.bios.version: 1.0.7 + dmi.board.name: 0T3FTF + dmi.board.vendor: Dell Inc. + dmi.board.version: A00 + dmi.chassis.type: 9 + dmi.chassis.vendor: Dell Inc. + dmi.modalias: dmi:bvnDellInc.:bvr1.0.7:bd09/13/2016:svnDellInc.:pnXPS139360:pvr:rvnDellInc.:rn0T3FTF:rvrA00:cvnDellInc.:ct9:cvr: + dmi.product.name: XPS 13 9360 + dmi.sys.vendor: Dell Inc. ** Attachment added: "AlsaInfo.txt" https://bugs.launchpad.net/bugs/1645022/+attachment/4783513/+files/AlsaInfo.txt -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1645022 Title: Sound fails after suspend state To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1645022/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1645022] ProcCpuinfo.txt
apport information ** Attachment added: "ProcCpuinfo.txt" https://bugs.launchpad.net/bugs/1645022/+attachment/4783519/+files/ProcCpuinfo.txt -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1645022 Title: Sound fails after suspend state To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1645022/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1645022] CRDA.txt
apport information ** Attachment added: "CRDA.txt" https://bugs.launchpad.net/bugs/1645022/+attachment/4783514/+files/CRDA.txt -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1645022 Title: Sound fails after suspend state To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1645022/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1645022] PulseList.txt
apport information ** Attachment added: "PulseList.txt" https://bugs.launchpad.net/bugs/1645022/+attachment/4783523/+files/PulseList.txt -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1645022 Title: Sound fails after suspend state To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1645022/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1645022] ProcInterrupts.txt
apport information ** Attachment added: "ProcInterrupts.txt" https://bugs.launchpad.net/bugs/1645022/+attachment/4783521/+files/ProcInterrupts.txt -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1645022 Title: Sound fails after suspend state To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1645022/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1645022] RfKill.txt
apport information ** Attachment added: "RfKill.txt" https://bugs.launchpad.net/bugs/1645022/+attachment/4783524/+files/RfKill.txt -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1645022 Title: Sound fails after suspend state To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1645022/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1645022] CurrentDmesg.txt
apport information ** Attachment added: "CurrentDmesg.txt" https://bugs.launchpad.net/bugs/1645022/+attachment/4783515/+files/CurrentDmesg.txt -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1645022 Title: Sound fails after suspend state To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1645022/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1645022] ProcModules.txt
apport information ** Attachment added: "ProcModules.txt" https://bugs.launchpad.net/bugs/1645022/+attachment/4783522/+files/ProcModules.txt -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1645022 Title: Sound fails after suspend state To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1645022/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1645022] IwConfig.txt
apport information ** Attachment added: "IwConfig.txt" https://bugs.launchpad.net/bugs/1645022/+attachment/4783516/+files/IwConfig.txt -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1645022 Title: Sound fails after suspend state To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1645022/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1645022] Lspci.txt
apport information ** Attachment added: "Lspci.txt" https://bugs.launchpad.net/bugs/1645022/+attachment/4783518/+files/Lspci.txt -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1645022 Title: Sound fails after suspend state To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1645022/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1645022] JournalErrors.txt
apport information ** Attachment added: "JournalErrors.txt" https://bugs.launchpad.net/bugs/1645022/+attachment/4783517/+files/JournalErrors.txt -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1645022 Title: Sound fails after suspend state To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1645022/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1645022] ProcEnviron.txt
apport information ** Attachment added: "ProcEnviron.txt" https://bugs.launchpad.net/bugs/1645022/+attachment/4783520/+files/ProcEnviron.txt -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1645022 Title: Sound fails after suspend state To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1645022/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1645022] UdevDb.txt
apport information ** Attachment added: "UdevDb.txt" https://bugs.launchpad.net/bugs/1645022/+attachment/4783525/+files/UdevDb.txt -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1645022 Title: Sound fails after suspend state To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1645022/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1645022] WifiSyslog.txt
apport information ** Attachment added: "WifiSyslog.txt" https://bugs.launchpad.net/bugs/1645022/+attachment/4783526/+files/WifiSyslog.txt ** Changed in: linux (Ubuntu) Status: Incomplete => Confirmed -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1645022 Title: Sound fails after suspend state To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1645022/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1645022] Re: Sound fails after suspend state
I'll try out the latest upstream kernel tonight. The computer started out with Windows 10 and it was super buggy and I wanted to give Ubuntu a shot. I installed this kernel via USB. I have not tried a previous version of Ubuntu yet. Some additional behavior notes: Currently when I resume from a suspended state, without plugging any devices, I get a popup asking "What type of device did you plug in?" and gives me options for Headphones, Headset, or Microphone. (Attached is a screenshot) When this happens, I've tried all 3 device options, clicking cancel, closing the dialog, and going to the Sound Settings..., but no matter what path I pursue, no audio will play. When looking at the Output tab of the Sound Settings, under the "Play Sounds Through" list, there are 3 separate HDMI audio outputs, the HD Sound Card, and the headphone jack listed. Regardless of which option I choose, no audio plays. If I restart (not power off/on) while in this state, when I log back in and check the settings, all audio output options are gone and only the Dummy Output option remains. Also, after a recent shutdown/power on power cycle to restore audio functionality, audio only plays out of the right speakers. Other notes: I installed the Arc Desktop theme (https://github.com/horst3180/arc- theme). I doubt it effects it, but who knows. I've also checked daily for any updates in the Software Center and have run apt-get upgrade && apt-get update too. Hopefully these additional details will help you. If there are any other screenshots, log files, whatever you need, let me know and I'll provide them ASAP. ** Attachment added: "Screenshot of plug-in device dialog" https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1645022/+attachment/4784826/+files/7cqNO.png -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1645022 Title: Sound fails after suspend state To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1645022/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1645022] Re: Sound fails after suspend state
I ran `uname -r` and this is the output: 4.9.0-040900rc7-generic Not everything is working, but for the scope of this bug report, the sound and controls are working as expected. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1645022 Title: Sound fails after suspend state To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1645022/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1639310] Re: Failed to start LSB: VirtualBox Linux Kernel Module
Running in to this bug as well. Here's the output of `sudo dpkg- reconfigure virtualbox-dkms` -- Deleting module version: 5.1.6 completely from the DKMS tree. -- Done. Loading new virtualbox-5.1.6 DKMS files... Building only for 4.9.0-040900rc7-generic Module build for the currently running kernel was skipped since the kernel source for this kernel does not seem to be installed. Job for virtualbox.service failed because the control process exited with error code. See "systemctl status virtualbox.service" and "journalctl -xe" for details. invoke-rc.d: initscript virtualbox, action "restart" failed. ● virtualbox.service - LSB: VirtualBox Linux kernel module Loaded: loaded (/etc/init.d/virtualbox; generated; vendor preset: enabled) Active: failed (Result: exit-code) since Sat 2017-01-14 10:44:24 PST; 4ms ago Docs: man:systemd-sysv-generator(8) Process: 6719 ExecStart=/etc/init.d/virtualbox start (code=exited, status=1/FAILURE) Jan 14 10:44:24 systemd[1]: Starting LSB: VirtualBox Linux kernel module... Jan 14 10:44:24 virtualbox[6719]: * Loading VirtualBox kernel modules... Jan 14 10:44:24 virtualbox[6719]: * No suitable module for running kernel found Jan 14 10:44:24 virtualbox[6719]:...fail! Jan 14 10:44:24 systemd[1]: virtualbox.service: Control process exited, code=exited status=1 Jan 14 10:44:24 systemd[1]: Failed to start LSB: VirtualBox Linux kernel module. Jan 14 10:44:24 systemd[1]: virtualbox.service: Unit entered failed state. Jan 14 10:44:24 systemd[1]: virtualbox.service: Failed with result 'exit-code'. Processing triggers for shim-signed (1.21.3+0.9+1465500757.14a5905.is.0.8-0ubuntu3) ... -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1639310 Title: Failed to start LSB: VirtualBox Linux Kernel Module To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/virtualbox/+bug/1639310/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1645022] Re: Sound fails after suspend state
kernel-bug-exists-upstream -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1645022 Title: Sound fails after suspend state To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1645022/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1645022] Re: Sound fails after suspend state
I upgraded to 16.10 and am having the same issues. I downloaded the following headers and image: linux-headers-4.9.0-040900rc7-generic_4.9.0-040900rc7.201611271731_amd64.deb linux-image-4.9.0-040900rc7-generic_4.9.0-040900rc7.201611271731_amd64.deb And ran this command in the folder I downloaded them to: sudo dpkg -i *.deb This failed however, see attached. ** Attachment added: "ErrorOutput.png" https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1645022/+attachment/4786171/+files/ErrorOutput.png ** Changed in: linux (Ubuntu) Status: Incomplete => Confirmed -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1645022 Title: Sound fails after suspend state To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1645022/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1645022] Re: Sound fails after suspend state
Actually, I just tested everything out again, and although the install of the rc7 kernel failed the sound functionality seems to have been restored. I've checked resuming from a suspended state, restart and full power cycle and it seems to persist. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1645022 Title: Sound fails after suspend state To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1645022/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
