[SM-USERS] Message lost when forwarding

2015-03-27 Thread dts
Hello All:

One of our users just brought a strange problem to our attention. When they
click ‘Forward’ on some emails, the entire message is lost. So far, they
have been able to replicate for us on one email, which happens to be from a
German user (we are in the US). Other messages forward just fine, so we’re
thinking perhaps an encoding/charset issue? Our default charset is the
default:
1.  Default Language   : en_US
2.  Default Charset: iso-8859-1
3.  Enable lossy encoding  : FALSE

Below is the output of our configtest.php for version info.

We are not sure where to look or how to troubleshoot this issue. There is no
error, the compose window after clicking forward just has the user’s
signature block in the message textarea. I checked the permissions of the
message file causing the issue and everything was fine.

Any thoughts on where we should look to help out our user? Thanks for any
help you can provide.

SquirrelMail version:
1.4.22
Config file version:
1.4.0
Config file last modified:
27 March 2015 15:41:21
Checking PHP configuration...
PHP version 5.5.22-pl0-gentoo OK.
Running as apache(81) / apache(81)
display_errors: 
error_reporting: 4177
variables_order OK: GPCS.
PHP extensions OK. Dynamic loading is disabled.
ERROR: You have configured PHP not to allow short tags
(short_open_tag=off). This shouldn't be a problem with SquirrelMail or any
plugin coded coded according to the SquirrelMail Coding Guidelines, but if
you experience problems with PHP code being displayed in some of the pages
and changing setting to "on" solves the problem, please file a bug report
against the failing plugin. The correct contact information is most likely
to be found in the plugin documentation.
Checking paths...
Data dir OK.
Attachment dir OK.
Plugins OK.
Themes OK.
Default language OK.
Base URL detected as: http://webmail.domain.com/src (location base
autodetected)
Checking outgoing mail service
SMTP server OK (220 mail.domain.com ESMTP)
Checking IMAP service
IMAP server ready (* OK [CAPABILITY IMAP4rev1 UIDPLUS CHILDREN NAMESPACE
THREAD=ORDEREDSUBJECT THREAD=REFERENCES SORT QUOTA IDLE AUTH=PLAIN ACL
ACL2=UNION] Courier-IMAP ready. Copyright 1998-2011 Double Precision, Inc.
See COPYING for distribution information.)
Capabilities: * CAPABILITY IMAP4rev1 UIDPLUS CHILDREN NAMESPACE
THREAD=ORDEREDSUBJECT THREAD=REFERENCES SORT QUOTA IDLE AUTH=PLAIN ACL
ACL2=UNION 
Checking internationalization (i18n) settings...
 gettext - Gettext functions are available. On some systems you must
have appropriate system locales compiled.
 mbstring - Mbstring functions are available.
 recode - Recode functions are unavailable.
 iconv - Iconv functions are available.
 timezone - Webmail users can change their time zone settings.
Checking database functions...
not using database functionality.
Congratulations, your SquirrelMail setup looks fine to me!

--
Ryan Dagey



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Re: [SM-USERS] Can't make SquirrelMail have chosen attach size. Why?

2015-04-28 Thread dts
-Original Message-
From: André Z. D. A. [mailto:andrezd...@yandex.com] 
Sent: Monday, April 27, 2015 7:30 PM
To: Squirrelmail User Support Mailing List
Subject: Re: [SM-USERS] Can't make SquirrelMail have chosen attach size. Why?

> Thank you very much for your help and attention.
>
> If you think a reboot is all that is needed, a solution should exist to this 
> (the problem is that I assumed it wasn't needed, for the tests I did). This 
> case feels common.
>
> See you around

Can you throw your phpInfo() into a page and link it? You will need to restart 
apache if you modify the php.ini, but if it is a shared system, you can also 
modify values using .htaccess. The goal is to confirm you have the right 
directives set and where. Note that there are generally two php.ini, one for 
command line and one for apache.

--
Ryan Dagey


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Re: [SM-USERS] Can't make SquirrelMail have chosen attach size. Why?

2015-04-28 Thread dts

> Ryan,
>
> As far as I am aware two php.ini files is a Debianism..  CentOS/RHEL uses
only one php.ini which is located in /etc/ . I don't do a huge amount of web
oriented stuff, mostly OS/system level and openstack/cloudstack things these
days with some admin of various services like the company wiki and chat 
> servers, so I may be wrong but I have been doing CentOS/RH admin since RH
1.x and have never seen two php.ini files..
>
> Good pointer on the .htaccess stuff.. I forgot all about stuffing vars
into there..
>
> Have a good day.
> -R

Yeah that probably is the case; I use Gentoo mainly, and it has the 2
php.ini. As long as you're changing the right file, it should be fine,
though it does require an apache restart to take effect (might be a good
idea to do so in off-peak time despite generally being very quick). I
mentioned the htaccess as there was some discussion about limited access to
system modification, in which case htaccess is a simple alternative. I did
notice in my own configuration, I changed both upload_max_filesize &
post_max_size--though I'm not sure both are required. Not all PHP variables
can be managed in htaccess but the list is easily googled. 

--
Ryan


--
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Widest out-of-the-box monitoring support with 50+ applications
Performance metrics, stats and reports that give you Actionable Insights
Deep dive visibility with transaction tracing using APM Insight.
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