[SM-USERS] Login Error

2011-04-14 Thread Travis Moe
Hello,

All of a sudden today, I was unable to login to my email account with
squirrelmail.  It gave me an error message saying "unknown user or
password".  I am also the administrator of the website.  The password
has never been changed and I also went in as the system admin the
change the password and it still gave me the same error message with
the new password.  The email was working perfectly fine yesterday and
absolutely no changes have been made in the last 24 hours to warrant
this issue.

Any assistance would be greatly appreciated!

-- 
Travis

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Re: [SM-USERS] Login Error

2011-04-14 Thread michael crane

On Thu, April 14, 2011 10:20 pm, Travis Moe wrote:
> Hello,
>
> All of a sudden today, I was unable to login to my email account with
> squirrelmail.  It gave me an error message saying "unknown user or
> password".  I am also the administrator of the website.  The password
> has never been changed and I also went in as the system admin the
> change the password and it still gave me the same error message with
> the new password.  The email was working perfectly fine yesterday and
> absolutely no changes have been made in the last 24 hours to warrant
> this issue.
>
> Any assistance would be greatly appreciated!
Hi,
the squirrelmail logon is just an interface to the mail server logon I
think so you need to check that you are allowed there probably.
regards

mick



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Re: [SM-USERS] Login Error

2011-04-14 Thread Paul Lesniewski
On Thu, Apr 14, 2011 at 2:20 PM, Travis Moe
 wrote:
> Hello,
>
> All of a sudden today, I was unable to login to my email account with
> squirrelmail.  It gave me an error message saying "unknown user or
> password".  I am also the administrator of the website.  The password
> has never been changed and I also went in as the system admin the
> change the password and it still gave me the same error message with
> the new password.  The email was working perfectly fine yesterday and
> absolutely no changes have been made in the last 24 hours to warrant
> this issue.

Computers don't stop working unless *something* changed.  Your job is
to figure out what did.  Your best starting point is your mail server
log files.  Please review the mailing list posting guidelines for tips
on how to find them if you don't know where they are.

> Any assistance would be greatly appreciated!

-- 
Paul Lesniewski
SquirrelMail Team
Please support Open Source Software by donating to SquirrelMail!
http://squirrelmail.org/donate_paul_lesniewski.php

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Re: [SM-USERS] Login Error

2011-04-14 Thread Travis Moe
First off Paul, as mentioned earlier, email was working perfectly fine
yesterday.  There were no changes made by anyone (unless someone
magically hacked into my email) in the past 24 hours  I have been
unable to login to my email all day today and other email accounts
have been unaccessable today as well, giving the same "uknown user or
password" error message.

Using squirrelmail has been nothing but an absolute nightmare.  One
day things will work, the next day it won't with access being an
issue, getting error messages when trying to send messages, running
extremely slow, and so on.  The system is a joke and anytime I look
for assistance, it's near impossible to find and no one cares.

With a lot of luck, maybe squirrelmail will "miraculously" work all of
a sudden again as in the past and I can access my email. Until then,
I'll be looking for new website hosters who use a professional email
service and not some mickey mouse program that works 50% of the time.

Travis



On Thu, Apr 14, 2011 at 6:13 PM, Paul Lesniewski  wrote:
> On Thu, Apr 14, 2011 at 2:20 PM, Travis Moe
>  wrote:
>> Hello,
>>
>> All of a sudden today, I was unable to login to my email account with
>> squirrelmail.  It gave me an error message saying "unknown user or
>> password".  I am also the administrator of the website.  The password
>> has never been changed and I also went in as the system admin the
>> change the password and it still gave me the same error message with
>> the new password.  The email was working perfectly fine yesterday and
>> absolutely no changes have been made in the last 24 hours to warrant
>> this issue.
>
> Computers don't stop working unless *something* changed.  Your job is
> to figure out what did.  Your best starting point is your mail server
> log files.  Please review the mailing list posting guidelines for tips
> on how to find them if you don't know where they are.
>
>> Any assistance would be greatly appreciated!
>
> --
> Paul Lesniewski
> SquirrelMail Team
> Please support Open Source Software by donating to SquirrelMail!
> http://squirrelmail.org/donate_paul_lesniewski.php
>
> --
> Benefiting from Server Virtualization: Beyond Initial Workload
> Consolidation -- Increasing the use of server virtualization is a top
> priority.Virtualization can reduce costs, simplify management, and improve
> application availability and disaster protection. Learn more about boosting
> the value of server virtualization. http://p.sf.net/sfu/vmware-sfdev2dev
> -
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> List address: squirrelmail-users@lists.sourceforge.net
> List archives: http://news.gmane.org/gmane.mail.squirrelmail.user
> List info (subscribe/unsubscribe/change options): 
> https://lists.sourceforge.net/lists/listinfo/squirrelmail-users
>



-- 
Travis Moe, B.Comm
Dynamic Business Consulting
403.968.3305

--
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application availability and disaster protection. Learn more about boosting 
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Re: [SM-USERS] Login Error

2011-04-14 Thread C. Bensend

> Using squirrelmail has been nothing but an absolute nightmare.  One
> day things will work, the next day it won't with access being an
> issue, getting error messages when trying to send messages, running
> extremely slow, and so on.  The system is a joke and anytime I look
> for assistance, it's near impossible to find and no one cares.
>
> With a lot of luck, maybe squirrelmail will "miraculously" work all of
> a sudden again as in the past and I can access my email. Until then,
> I'll be looking for new website hosters who use a professional email
> service and not some mickey mouse program that works 50% of the time.

No one tell my server, it's been running Squirrelmail for *YEARS*
flawlessly.  Works every time.  100%, versus 50%.

As for the "mickey mouse program", well, that isn't really a smart
way to ask for help here, is it?  You'd better hope you didn't
alienate the very people that can help you sort out your mess.

If you're the administrator of the IMAP server, you should fix it.
That is likely what is giving you the issue.  If you're *not* the
admin of the IMAP server, you should probably ask them.  I highly
doubt the problem is the mickey mouse software you're using.  It's
probably the mickey mouse service providers.

Benny


-- 
"You were doing well until everyone died."
-- "God", Futurama



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Re: [SM-USERS] Login Error

2011-04-14 Thread Travis Moe
Explain this Benny, why would email work 100% fine yesterday and yet
cannot be accessed today indicating there's an issue with the
password??  No changes have been made on the admin side, so why the
difference?  Sounds like a squirrelmail defect to me???




On Thu, Apr 14, 2011 at 7:03 PM, C. Bensend  wrote:
>
>> Using squirrelmail has been nothing but an absolute nightmare.  One
>> day things will work, the next day it won't with access being an
>> issue, getting error messages when trying to send messages, running
>> extremely slow, and so on.  The system is a joke and anytime I look
>> for assistance, it's near impossible to find and no one cares.
>>
>> With a lot of luck, maybe squirrelmail will "miraculously" work all of
>> a sudden again as in the past and I can access my email. Until then,
>> I'll be looking for new website hosters who use a professional email
>> service and not some mickey mouse program that works 50% of the time.
>
> No one tell my server, it's been running Squirrelmail for *YEARS*
> flawlessly.  Works every time.  100%, versus 50%.
>
> As for the "mickey mouse program", well, that isn't really a smart
> way to ask for help here, is it?  You'd better hope you didn't
> alienate the very people that can help you sort out your mess.
>
> If you're the administrator of the IMAP server, you should fix it.
> That is likely what is giving you the issue.  If you're *not* the
> admin of the IMAP server, you should probably ask them.  I highly
> doubt the problem is the mickey mouse software you're using.  It's
> probably the mickey mouse service providers.
>
> Benny
>
>
> --
> "You were doing well until everyone died."
>                                    -- "God", Futurama
>
>
>
> --
> Benefiting from Server Virtualization: Beyond Initial Workload
> Consolidation -- Increasing the use of server virtualization is a top
> priority.Virtualization can reduce costs, simplify management, and improve
> application availability and disaster protection. Learn more about boosting
> the value of server virtualization. http://p.sf.net/sfu/vmware-sfdev2dev
> -
> squirrelmail-users mailing list
> Posting guidelines: http://squirrelmail.org/postingguidelines
> List address: squirrelmail-users@lists.sourceforge.net
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>



-- 
Travis Moe, B.Comm
Dynamic Business Consulting
403.968.3305

--
Benefiting from Server Virtualization: Beyond Initial Workload 
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priority.Virtualization can reduce costs, simplify management, and improve 
application availability and disaster protection. Learn more about boosting 
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Re: [SM-USERS] Login Error

2011-04-14 Thread Tomas Kuliavas
2011.04.15 03:31 Travis Moe rašė:
> First off Paul, as mentioned earlier, email was working perfectly fine
> yesterday.  There were no changes made by anyone (unless someone
> magically hacked into my email) in the past 24 hours  I have been
> unable to login to my email all day today and other email accounts
> have been unaccessable today as well, giving the same "uknown user or
> password" error message.

You might not change a thing, but file systems are not made of rubber and
partition which stores files used for authentication can be overloaded.

> Using squirrelmail has been nothing but an absolute nightmare.  One
> day things will work, the next day it won't with access being an
> issue, getting error messages when trying to send messages, running
> extremely slow, and so on.  The system is a joke and anytime I look
> for assistance, it's near impossible to find and no one cares.

I don't think that you ever looked for assistance here. It is your first
post on mailing list.

> With a lot of luck, maybe squirrelmail will "miraculously" work all of
> a sudden again as in the past and I can access my email. Until then,
> I'll be looking for new website hosters who use a professional email
> service and not some mickey mouse program that works 50% of the time.

If you don't maintain your webmail or don't setup it correctly or run it
on inadequate hardware, why do you blame webmail software for your
problems.

-- 
Tomas


--
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Re: [SM-USERS] Login Error

2011-04-14 Thread Travis Moe
On Thu, Apr 14, 2011 at 11:47 PM, Tomas Kuliavas
 wrote:
> 2011.04.15 03:31 Travis Moe rašė:
>> First off Paul, as mentioned earlier, email was working perfectly fine
>> yesterday.  There were no changes made by anyone (unless someone
>> magically hacked into my email) in the past 24 hours  I have been
>> unable to login to my email all day today and other email accounts
>> have been unaccessable today as well, giving the same "uknown user or
>> password" error message.
>
> You might not change a thing, but file systems are not made of rubber and
> partition which stores files used for authentication can be overloaded.


Why does this happen?  How can it be avoided in the future?




>
>> Using squirrelmail has been nothing but an absolute nightmare.  One
>> day things will work, the next day it won't with access being an
>> issue, getting error messages when trying to send messages, running
>> extremely slow, and so on.  The system is a joke and anytime I look
>> for assistance, it's near impossible to find and no one cares.
>
> I don't think that you ever looked for assistance here. It is your first
> post on mailing list.
>
>> With a lot of luck, maybe squirrelmail will "miraculously" work all of
>> a sudden again as in the past and I can access my email. Until then,
>> I'll be looking for new website hosters who use a professional email
>> service and not some mickey mouse program that works 50% of the time.
>
> If you don't maintain your webmail or don't setup it correctly or run it
> on inadequate hardware, why do you blame webmail software for your
> problems.

Squirrelmail was integrated into my webhosting that I pay for monthly.
 It has nothing to do with my hardware capabilities.  It was setup
properly as I have had this same email for 2 years.  It just suddenly
disallowed access.  No changes have been made at all on my end, I
don't see why this would be my fault.  Funny how everyone is quick to
say it is but can't provide a solution.



>
> --
> Tomas
>
>
> --
> Benefiting from Server Virtualization: Beyond Initial Workload
> Consolidation -- Increasing the use of server virtualization is a top
> priority.Virtualization can reduce costs, simplify management, and improve
> application availability and disaster protection. Learn more about boosting
> the value of server virtualization. http://p.sf.net/sfu/vmware-sfdev2dev
> -
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-- 
Travis Moe, B.Comm
Dynamic Business Consulting
403.968.3305

--
Benefiting from Server Virtualization: Beyond Initial Workload 
Consolidation -- Increasing the use of server virtualization is a top
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Re: [SM-USERS] Login Error

2011-04-14 Thread Tomas Kuliavas


Travis Moe wrote:
> 
> On Thu, Apr 14, 2011 at 11:47 PM, Tomas Kuliavas
>  wrote:
>> 2011.04.15 03:31 Travis Moe rašė:
>>> First off Paul, as mentioned earlier, email was working perfectly fine
>>> yesterday.  There were no changes made by anyone (unless someone
>>> magically hacked into my email) in the past 24 hours  I have been
>>> unable to login to my email all day today and other email accounts
>>> have been unaccessable today as well, giving the same "uknown user or
>>> password" error message.
>>
>> You might not change a thing, but file systems are not made of rubber and
>> partition which stores files used for authentication can be overloaded.
> 
> Why does this happen?  How can it be avoided in the future?
> 
Programs tend to forget that partitions aren't set to expand automatically
and write data until they can't write anymore. That's why we have monitoring
software and system admins to take care of systems.


Travis Moe wrote:
> 
>>> Using squirrelmail has been nothing but an absolute nightmare.  One
>>> day things will work, the next day it won't with access being an
>>> issue, getting error messages when trying to send messages, running
>>> extremely slow, and so on.  The system is a joke and anytime I look
>>> for assistance, it's near impossible to find and no one cares.
>>
>> I don't think that you ever looked for assistance here. It is your first
>> post on mailing list.
>>
>>> With a lot of luck, maybe squirrelmail will "miraculously" work all of
>>> a sudden again as in the past and I can access my email. Until then,
>>> I'll be looking for new website hosters who use a professional email
>>> service and not some mickey mouse program that works 50% of the time.
>>
>> If you don't maintain your webmail or don't setup it correctly or run it
>> on inadequate hardware, why do you blame webmail software for your
>> problems.
> 
> Squirrelmail was integrated into my webhosting that I pay for monthly.
>  It has nothing to do with my hardware capabilities.  It was setup
> properly as I have had this same email for 2 years.  It just suddenly
> disallowed access.  No changes have been made at all on my end, I
> don't see why this would be my fault.  Funny how everyone is quick to
> say it is but can't provide a solution.
> 
They provided the solution. Check your server. "unknown user/password" error
points at three possible issues. 1. IMAP server has some authentication
daemon and it is stopped/crashed or can't serve all incoming requests. 2.
You have problem with PHP session data storage. 3. Something changed on IMAP
backend side.

If you don't control your webmail setup, contact your web hosting company
support. Please note that you should not blame application for system
related issues.

If webhosting company sets up their webmail for me and fail to setup
correctly or force me to use version that I don't like, I would setup own
copy of webmail in provided webhosting space.

-- 
Tomas
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