[Mailman-Users] Can I make mailman archive the bounce messages it has processed?
Dear mailman Community, I am really new to mailman so maybe I am just missing something obvious. However, as far as I understood, when a message sent from a list triggers a bounce at some user, mailman will try to automatically parse the bounce, assign appropriate bounce scores and then discard the message. However, I would like to see the bounce message. The reason is that one of my subscribers complains that she does not get the messages from the list and I see her bounce score increasing, but she has no idea why the messages are bouncing. As she is not that tech savvy, I would really like to help her but for this I would need to see the bounce message to extract the reason why it is bouncing. However, I could not find any archive of the bounce messages on my server. There is a .mbox file for the list but that only contains emails sent to the list, not to the -bounce alias. Is there a way I can access the bounces messages or configure mailman to archive them? Thanks in advance! -- Mailman-Users mailing list -- mailman-users@python.org To unsubscribe send an email to mailman-users-le...@python.org https://mail.python.org/mailman3/lists/mailman-users.python.org/ Mailman FAQ: http://wiki.list.org/x/AgA3 Security Policy: http://wiki.list.org/x/QIA9 Searchable Archives: https://www.mail-archive.com/mailman-users@python.org/ https://mail.python.org/archives/list/mailman-users@python.org/
[Mailman-Users] Re: Can I make mailman archive the bounce messages it has processed?
On 6/11/20 11:12, Brian Carpenter wrote: > The reason for the bounce will be contained in the outgoing SMTP logs. > If you don't have root access then you may need to ask your hosting > provider to look into it. Thanks for the idea. I do indeed not have root access, as it is a shared server, but I do have a shell access. The server is configured to use qmail, I was not able to find its outgoing SMTP log in any of my userspaces (I'm new to all this). However, I did find mailman/logs/smtp.log. This looks clean though. So the mail has not bounced directly when sending but later down the line. I guess I have mostly to fight against "backscatter" as Dimitri called it. I highly suspect a misconfiguration at the user's end, maybe even in the MUA, who knows. I'll follow Marks idea to reconfigure qmail to forward the bounces to me. That should work well enough. Thanks again Florian. -- Mailman-Users mailing list -- mailman-users@python.org To unsubscribe send an email to mailman-users-le...@python.org https://mail.python.org/mailman3/lists/mailman-users.python.org/ Mailman FAQ: http://wiki.list.org/x/AgA3 Security Policy: http://wiki.list.org/x/QIA9 Searchable Archives: https://www.mail-archive.com/mailman-users@python.org/ https://mail.python.org/archives/list/mailman-users@python.org/
[Mailman-Users] Re: Can I make mailman archive the bounce messages it has processed?
On 6/11/20 12:11, Mark Sapiro wrote: > Mailman 2.1 has options to forward the DSN to the list owners when > delivery is disabled or when the score is incremented, but these are not > (yet) implemented in Mailman3. Ah great! I am in fact still running 2.1. I wasn't able to find that option in the web frontend but I did find it in the Defaults.py. So let's see if that does anything. > What you can do is arrange for the MTA to send copies of any mail to the > LISTNAME-bounces address to you or store them in a local mailbox. Yes, of course, this should have occured to me. That's the easiest and cleanest solution. The shared server I am on is using qmail so I guess all I have to do is to edit the .qmail-listname-bounces file to story a copy. > You could also do something similar by patching mailman/runners/lmtp.py > to send -bounces mail to -owner in addition or instead. > You could also modify the BounceProcessor.register method in > mailman/model/bounce.py to save the message somewhere. I'll leave this open as a last resort in case I cannot convince qmail to do as I want. Interesting to look into how the BounceProcessor is implemented. I certainly learned a lot from this. Thanks again Florian. -- Mailman-Users mailing list -- mailman-users@python.org To unsubscribe send an email to mailman-users-le...@python.org https://mail.python.org/mailman3/lists/mailman-users.python.org/ Mailman FAQ: http://wiki.list.org/x/AgA3 Security Policy: http://wiki.list.org/x/QIA9 Searchable Archives: https://www.mail-archive.com/mailman-users@python.org/ https://mail.python.org/archives/list/mailman-users@python.org/
