[Mailman-Users] Re: cPanel mailing list accumulating space

[Christian Buser via Mailman-Users]

Hello Tom Corcoran. On Tue, 10 Nov 2020 22:23:45 +, you wrote:

>> I have a cPanel account with webhostingbuzz.com and I have 2 forwarders
>> set up so that anything sent to b...@mydomain.com goes to m...@mydomain.com
>> and myw...@mydomain.com.
>> What's stopping you from doing that?
>> 
> 
> Fantastic, great to hear, thanks. In forwarders I added an non existant
> email t...@mydomain.com forwarding to my regaular email address. And a
> seperate forwarder from t...@mydomain.com to my wife's. An hour later I
> have not got this email. I don't think the "address to forward" has to be
> setup as an email address separately 

No, it does not. Just send a message to t...@mydomain.com. If the end 
destinations of the forwarder(s) exist, the message will be sent to all of them 
if addressed to t...@mydomain.com. 

I have several such forwarders to several addresses. They all work great. 

Christian 

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[Mailman-Users] Re: cPanel mailing list accumulating space

[Christian Buser via Mailman-Users]

Hello Tom Corcoran. On Wed, 11 Nov 2020 10:22:45 +, you wrote:

> Thanks, Christian! I set up the forwarders and deleted the mailing 
> lists! So much unnecessary pain over the years!

Ah - you had a mailinglist with the same name as the mail address to be 
forwarded. Possible that this does not work.  

Good to hear that it works now. 

Christian 
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[Mailman-Users] Addressing of list messages by the server

[Christian Buser via Mailman-Users]

Hi all 

I have been asked by one of our list members about why the addressing of list 
messages he receives varies and he likes to know why. 

Some messages come with the following headers: 

From: Sender Name via Listname 
To: listn...@domain.com
Cc: Recepient Name 

Other messages (on the same list, same recipient): 

From: Sender Name  <>
To: Listname 
(and no Cc: header)

My questions - just to understand it, since the list seems to work perfectly:

1) What does cause this different addressing
2) How does the receiving mail server know where to deliver the message when 
there is no Cc: field in the headers and the list address in the To: field? 

In case it is important: Mailman 2.1.33 on cPanel. 

Thank you, Christian 

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[Mailman-Users] Re: unsubscribe actions

[Christian Buser via Mailman-Users]

Hi Andrew

What does the "Subject:"-line in the mail header say? It could be that
the mail index in Mail.app is broken.

Can you check whether the address was subscribed before and is it really
removed?

I’d suggest you have your users to re-confirm any subscribes and
unsubscribes.

Christian


edi...@visionscience.com schrieb am 03.03.21 um 02:14:
> I have run a Mailman list for many years.
> Recently I have begun to receive occasional large (~30) batches of messages 
> with the content:
>
>> xxx has been removed from yyy
> where xxx is the address of a subscriber and yyy is the name of my list.
>
> In addition, the subject line, as seen in Apple Mail in the list of message, 
> is “A Matter of Taste”
> That subject line does not appear in the message or the headers when I open 
> it.
>
> No other information is provided as to why the member has been unsubscribed, 
> but the fact that they arrive in batches suggests that it is not the 
> subscriber that is unsubscribing.
>
> The total number of subscribers is, in fact, declining.
>
> Could anyone explain what is happening, tell me how to stop it, or point me 
> to the relevant FAQ?
>
> Thanks!
>
> Andrew
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[Mailman-Users] Re: AT&T RBL again

[Christian Buser via Mailman-Users]

Hi Vince, 

I thought OVH’s spam volume would reduce after one of their data centers in 
Strassburg burnt down - but it didn’t? 

See, for example, 
. 

:-(

Christian 

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[Mailman-Users] Re: Need to add two addresses to a bunch of lists as allowed senders.

[Christian Buser via Mailman-Users]

Hi Bruce

I never really understood the option ‘accept_these_nonmembers’ - but I
would anyway not use it.

If these are users who should be able to post messages but not want to
receive any messages, I would add them to the subscriber list and set
their mail delivery to "no message". In a cPanel installation, this is a
tick mark next to the address which needs to be set.

Christian


Bruce Johnson schrieb am 09.04.21 um 22:07:
> l am mildly familiar with withlist and python but my google-fu today is weak, 
> I haven’t found any example of this. The setting is ‘accept_these_nonmembers’ 
> which I’m assuming is stored as a list in the database; do I need to retrieve 
> it and append the new addresses to it? 
>
> Can anyone point me to an example of doing something like this (or better, 
> point me to one someone else has already made!  )
>
>

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[Mailman-Users] Re: Need to add two addresses to a bunch of lists as allowed senders.

[Christian Buser via Mailman-Users]

Hi Jürgen 

You need to get the other addresses of the users into your server anyway. I do 
not think a user would subscribe with an address and then again with the other 
- and probably he doesn’t even know that there is a possibility of a „silent“ 
subscription. 

You have to maintain the list of „non-members whose messages are accepted“ the 
same way. I do not see any automatism. Your „work load“ remains the same. 

When a message needs moderation (because someone is subscribed with a different 
address), I can manually add his „new“ address with the „no message“ option 
ticked. 

Our server does not send automated membership reminders or password reminders.  

Grüsse aus Helvetien
Christian 

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> Am 10.04.2021 um 14:27 schrieb Juergen Dollinger 
> :
> 
> Christian Buser via Mailman-Users wrote:
>> I never really understood the option ‘accept_these_nonmembers’ - but I
>> would anyway not use it.
> 
> Many people have more than one E-mailadress, but the other
> E-mailadresses are forwarded. If they write to a Mailing list they
> don't remember which adress they used to subscribe. If the mailing
> list is writing for subscribers only (which I recommend in most cases)
> the moderator gets a lot to moderate until most of these extra adresses
> are allowed to post to the list.
> 
> I usually have long lists there.
> 
> For the same reason users often have problems when unsubscribing.
> 
>> If these are users who should be able to post messages but not want to
>> receive any messages, I would add them to the subscriber list and set
>> their mail delivery to "no message". 
> 
> Should do nearly the same thing, but brakes the principle that all
> subscribers subcribed theirselfs with a will of its own. Do these
> users get an extra monthly membership reminder?
> 
> -- 
> \ J. Dollinger FAW/n Ulm |zeitnot@irc| http://www.home.pages.de/~zeitnot/
> \"What're quantum mechanics?"   --   "I don't know. People who/
>  \repair quantums, I suppose." (Terry Pratchett, Eric)   /
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[Mailman-Users] Re: What to do when hosting providers frequently gets listed on an RBL

[Christian Buser via Mailman-Users]

Hello Mark Sapiro. On Sat, 5 Jun 2021 12:44:52 -0700, you wrote:

> In the past, Brian Carpenter of EMWD would have responded by now with 
> an offer to support your list and help move it, but tragically, Brian 
> recently died from a COVID virus infection.

This is too bad news - was it mentioned in this list before? 

I would like to express my condolences to his family and to all who knew him! 

I had my 2nd vaccination shot on May 18, so I hope to be relatively safe - but 
you never know. 

Best wishes to all 
Christian 

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[Mailman-Users] Re: Mailing list limits

[Christian Buser via Mailman-Users]

Hi Jessica

Since you have a cPanel installation, go to your cPanal page on the server 
(mosst likely ), scroll down until you find the link for 
"mailing lists" and select it. 

Then just set up a new list by filling in the necessary fields. Of course, you 
have then to configure the detail setup of your list. 

Christian 


Hello jessica.l...@okaj.ch. On Fri, 18 Jun 2021 07:39:44 -, you wrote:
> Dear all
> 
> We (small Swiss NGO) would like to add further mailing lists to our 
> lists on Mailman.
> As soon as we hit http://lists.okaj.ch/mailman/create:, this error 
> message follows: "lscgid: 
> execve():/usr/local/cpanel/3rdparty/mailman/cgi-bin/create: 
> Permission denied“.
> 
> Is there any way to extend the number of lists we have? Thanks for 
> your help, I am still pretty new to this system and don’t yet know 
> all the ins and outs.
> 
> Thanks for your inputs
> Jessica

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[Mailman-Users] Re: User receiving mail, but not subscribed

[Christian Buser via Mailman-Users]

Hello Jim Dory. On Mon, 16 Aug 2021 21:57:29 -0800, you wrote:

> Great Mark, will try that VERP trick. She is out of the office for 
> the rest of the week so will have to wait and see.
> 
> There's over 1500 subscribers so probably best to search on her 
> corporation's domain - that may return maybe around a couple dozen or 
> so - rather than digest subscribers which are probably a ton.

I am not too sure about this. Here we have some internet providers who use more 
than one domain for their email addresses. You can "freely change" the part 
after the @ sign, and the mails are still delivered. 

The same may apply to corporations who do business under several names, or for 
companies that have been taken over by others.

Christian 

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[Mailman-Users] Illegal BOM?

[Christian Buser via Mailman-Users]

Hi all

I am using Mailman in a cPanel instalation - Mailman 2.1.33 on  cPanel
98.0.6 - and occasionally receive an error message like the one below:

  addr...@domain.ch
    host mx01.servicehoster.ch [194.191.24.200]
    SMTP error from remote mail server after end of data:
    550 Headers contain illegal byte order mark (BOM)
Reporting-MTA: dns; my.provider.eu

This happened today with  5 (of about 150) subscribers on 2 receiving
servers, but only every few days - not for every message. The message
for which these complaints had been received today have a header line
"X-Mailer: iPhone Mail (18G82)", but I think I have also seen others
before.

So far I could not yet find out why these messages are refused by the
receiving server, it could be a Mailman issue or an issue of the mail
program used by the author of the message.

Any ideas what could be done to prevent these errors?

Thank you,
Christian
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[Mailman-Users] Messages from non-members

[Christian Buser via Mailman-Users]

Mailman 2.1.35 on cPanel version 98.0.12

The list is set to only accept messages from subscribers

Action to take for postings from non-members for which no explicit
action is defined (Details for generic_nonmember_action) is set to "Hold"
   
I receive a notification when someone tries to post using a
non-subscriber address.

The non-member receives this message (message #1):

Your mail to 'Infoline' with the subject

    Test non-member

Is being held until the list moderator can review it for approval.

The reason it is being held:

    Post by non-member to a members-only list

Either the message will get posted to the list, or you will receive
notification of the moderator's decision.  If you would like to cancel
this posting, please visit the following URL:

   
http://x.ch/mailman/confirm/infoline_mus.ch/d1c110e1babc8c9b34cd40a17c0ab8e0770e8617

I (as the owner of the mailing list receive the notification (message
#2) stating:

As list administrator, your authorization is requested for the
following mailing list posting:

    List:    infol...@x.ch
    From:    macchrist...@x.ch
    Subject: Test non-member
    Reason:  Post by non-member to a members-only list

At your convenience, visit:

    http://mus.ch/mailman/admindb/infoline_mus.ch
   
to approve or deny the request.

One attachment to the notification is a message (message #3) with the
subject
"confirm d1c110e1babc8c9b34cd40a17c0ab8e0770e8617"
which tells me:

If you reply to this message, keeping the Subject: header intact,
Mailman will discard the held message.  Do this if the message is
spam.  If you reply to this message and include an Approved: header
with the list password in it, the message will be approved for posting
to the list.  The Approved: header can also appear in the first line
of the body of the reply.

Okay, I reply to the message. In earlier times, I got a response that
the message was sent into the Nirvana - or that the user had deleted it
himself using the link he received in message #1

However something seems to be broken now.

- The held message is no longer deleted when I reply to the "confirmation".
- I no longer receive a notification that the message was no longer on hold.
- The message remains in hold, even after the "confirmation" was replied to.

Yes, I can manually "reject" or "discard" the message.

My provider says he has no knowledge about how Mailman on cPanel works,
and I should ask in Mailman-related forums / lists...

Any idea how it can be fixed?

Thank you, Christian 

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[Mailman-Users] Usubscribe not recognized (was: Messages from non-members)

[Christian Buser via Mailman-Users]

Hi Adi

There are several possibilities for this:

1) You use a mail forwarding from address A to address B and try to
unsubscribe for address B instead of address A

2) Your mail server has several domains which are in fact the same -
like gmail.com / googlemail.com, or me.com/mac.com, etc.

3) Your are subscribed for myn...@mail.domain.com and want to
unsubscribe from myn...@domain.com

and possibly more. And:

if you reply to one of the messages in this list, the reply goes to the
author of the message (me, in your case) and not to the list - unless
you use the special command (e.g. in Thunderbird) "Reply to List...".  I
think this message also only went to me, not to the list...

You may want to analyze the mail headers of a list message to find out
what happened. Look for these header lines:
X-Apparently-To:
Received:  (look whether the desination address changed there between
one header and the next) - received lines are read from bottom to top
for chroniological order.

Christian

Adi S schrieb am 16.11.21 um 14:37:
> And I am not a member but still receiving these messages
> I’ve unsubscribed already but still getting message.
> When I try to login to the subscription management, it says there is ’no user 
> found with that email'
>

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[Mailman-Users] Re: {Spam?} in subject lines.

[Christian Buser via Mailman-Users]

Good morning 

This can be inserted by ANY server between the sender and the recipient. You 
have, afaik, no chance to find out which server this was. And I think it 
wouldn’t help anyway since you cannot take influence on the way which the 
messages travels. 

Christian

Hello Adam Morris. On Wed, 8 Dec 2021 17:10:13 +1100, you wrote:
> Hi all,
> I realised I asked about this recently.
> on lists I run I don't have this appearing in subject lines where 
> messages are sent from g mail and other domains.
> For a list I don't run messages sent from g mail and other providers 
> have this in the subject line.
> Wondering what settings need changing on the list this is happening with?
> TIA.
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[Mailman-Users] Re: Unsubscribe functionality and Apple Mail

[Christian Buser via Mailman-Users]

Good evening André-John

I think this is more a question about Mail.app from Apple than about
Mailman. And since i do not use Mail.app, I cannot answer your question,
sorry.

Christian

André-John Mas schrieb am 14.04.22 um 23:19:
> Hi,
>
> I am not sure if this is the best place to ask, but I am noticing that 
> depending on the
> mailman server I am subscribed to, Apple Mail shows me an 'unsubscribe' 
> button,
> while for others it doesn't.
>
> One such mailing list where I don't get the unsubscribe button is 
> macports-us...@lists.macports.org,
> so I am trying to establish whether the behavioural issue is coming from? Is 
> it from a header
> issue in the email or a mis-handling by Apple Mail. BTW there does appear to 
> be a "List-Unsubscribe"
> header from what I can see, though I don't know enough to know if it is as 
> expected.
>
> I am using Apple Mail 16.0 on macOS 12.3.1. Their mailman server is 2.1.29.
>
> Thanks
>
> Andre
>
>
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[Mailman-Users] Re: group mismatch

[Christian Buser via Mailman-Users]

Ah so…

You found another way to fix the main problem -  but you do not tell us? 

You know that in a mailing list everyone should help if he can and not only 
consume?

So then, please unsubscribe here.

Thank you
Christian 

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> Am 17.05.2022 um 11:02 schrieb Jon Baron :
> 
> I would like to thank everyone for all the ideas about my
> group-mismatch problem.
> 
> As it happens, nothing helped. Moreover, almost all of the
> speculations about what I was doing or not doing, using or not using,
> know or do not know, were incorrect.
> 
> I found another way to fix the main problem, which was, in any case,
> not all that serious.
> 
> I am not going to respond anymore to this thread.
> -- 
> Jonathan Baron, Professor of Psychology, University of Pennsylvania
> Home page: https://www.sas.upenn.edu/~baron
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[Mailman-Users] Re: Security features of Mailman

[Christian Buser via Mailman-Users]

It appears to me that the author of this message just wants to deposit
his spam. The website referenced in the message has nothing at all to do
with Mail / Mailman / Computing.

Please don’t feed the trolls...

Christian

Sron Dev schrieb am 28.01.24 um 15:43:
> Please let me know which platform you'd like me to elaborate on, and I'll be 
> happy to delve into its security features and how they create a safe 
> environment for email discussions or API interactions, whichever is relevant. 
> https://attitudecaption.com/
>

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[Mailman-Users] Text encoding of digests

[Christian Buser via Mailman-Users]

Hi all

I have a list with Mailman 2.1.39 running on cPanel (so, no direct
access to the server settings).

When the daily digest is sent, it comes with these headers:

Content-Type: text/plain; charset=us-ascii
Content-Transfer-Encoding: 7bit

even if messages are sent with charactest "outside" the 7bit us-ascii
table. Therefore, all these characters are replaced by a question mark
(?), making the text difficult to read.

Contrary to the digests, individual messages come perfectly with
encoding "utf-8":

Content-Type: text/plain; charset=utf-8
Content-Transfer-Encoding: base64

I did not find the possibility to change the header in the "digest
options" of the mailing list.

Thank you for your ideas
Christian

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[Mailman-Users] Error messages from Mailman without "real content".

[Christian Buser via Mailman-Users]

Hi all 

We are running some lists using Mailman (obviously version 2.1.39) on cPanel 
(110.0.36).

For some days now, I have received 2 or 3 error messages which are not telling 
me anything, see the "Errormessage.jpg" attached. Sorry, my error message is in 
German, but I’ll quickly try to translate:

"A message to the list was notdistributed and needs approval by you as an 
administrator". 
But I see nothing in the error message about the reason why it is held. 

I see the originally sent message to the list as an attachment, and I also see 
the "confirm" message, which I could use to discard the message. 

Using confirm message works, but if I try to discard the message from cPanel’s 
mailing list interface (open moderator’s actions, or how it could be called in 
English), I get an error - see "HitaBug.jpg" attached. 

Our provider says he has no idea how to correct this behaviour (which is new 
for me, it worked until probably a weeg ago).

Thank you for any ideas. 

Christian 

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[Mailman-Users] Re: Error messages from Mailman without "real content".

[Christian Buser via Mailman-Users]

Hi again 

Apparently, my attached images were stripped from the message. Here are the 
links to them:

Errormessage..jpg: <https://www.directupload.eu/file/d/8615/m3lmy4ft_jpg.htm>
HitaBug.jpg: <https://www.directupload.eu/file/d/8615/2ymcvugr_jpg.htm>

Sorry for the trouble
Christian 
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> Am 14.07.2024 um 14:49 schrieb Christian Buser via Mailman-Users 
> :
> 
> Hi all 
> 
> We are running some lists using Mailman (obviously version 2.1.39) on cPanel 
> (110.0.36).
> 
> For some days now, I have received 2 or 3 error messages which are not 
> telling me anything, see the "Errormessage.jpg" attached. Sorry, my error 
> message is in German, but I’ll quickly try to translate:
> 
> "A message to the list was notdistributed and needs approval by you as an 
> administrator". 
> But I see nothing in the error message about the reason why it is held. 
> 
> I see the originally sent message to the list as an attachment, and I also 
> see the "confirm" message, which I could use to discard the message. 
> 
> Using confirm message works, but if I try to discard the message from 
> cPanel’s mailing list interface (open moderator’s actions, or how it could be 
> called in English), I get an error - see "HitaBug.jpg" attached. 
> 
> Our provider says he has no idea how to correct this behaviour (which is new 
> for me, it worked until probably a weeg ago).
> 
> Thank you for any ideas. 
> 
> Christian 
> 
> -- 
> Christian Buser, Hohle Gasse 6, CH-5507 Mellingen (Switzerland)  
> Hilfe fuer Strassenkinder in Ghana: https://www.chance-for-children.org
> 
> 
> 
> 
> 
> 
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[Mailman-Users] Re: Error messages from Mailman without "real content".

[Christian Buser via Mailman-Users]

Hi Mark 

Thank you for your response. I can see both images from both of my computers on 
that link. Okay then...

Here is the text of "Errormessage". It includes the original message as well as 
a message to delette it from the queue:

> Eine E-Mail an eine Mailingliste wurde nicht verteilt und benötigt
> eine Freigabe durch Sie als Listenmoderator:
> 
> Liste:   %(listname)s@%(hostname)s
> Von: %(sender)s
> Betreff: %(subject)s
> Grund:   %(reason)s
> 
> Bitte besuchen Sie bei Gelegenheit
> 
> %(admindb_url)s
> 
> um die E-Mail zu genehmigen oder abzulehnen.
 
I’ll copy the person responsible for the server with this message. 

Manos, please read the text from Mark Sapiro below - I hope this helps.  

Thank you, Christian 


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Hello Mark Sapiro. On Sun, 14 Jul 2024 09:40:08 -0700, you wrote:

> I see nothing useful at those links. The attached screenshots are 
> what I see.
> 
> Just copy and paste the text from those pages rather than screen shots.
> 
> Further, if HitaBug.jpg is just a page that says
> 
> We're sorry, we hit a bug!
> 
> Please inform the webmaster for this site of this
> problem.  Printing of traceback and other system information has been
> explicitly inhibited, but the webmaster can find this information in the
> Mailman error logs or the web server logs.
> 
> we can't begin to diagnose the issue without the traceback.
> 
> See https://wiki.list.org/DOC/Mailman%20and%20CPanel 
>  for more on 
> cPanel Mailman.
> 
> -- 
> Mark Sapiro mailto:m...@msapiro.net>>The highway 
> is for gamblers,
> San Francisco Bay Area, Californiabetter use your sense - B. Dylan

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[Mailman-Users] Re: [EXTERNAL] Re: Error messages from Mailman without "real content".

[Christian Buser via Mailman-Users]

Am 16.07.2024 um 20:44 schrieb Mark Sapiro :

> The issue appears to be due to a combination of hold reason and/or rejection 
> reason as translated to German containing non-ascii together with trying to 
> treat these strings as ascii.

The lists are all set up with „preferred_language“ = German
„available_languages“ is set to German, English and French


Thank you 

Christian 

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[Mailman-Users] Re: Error messages from Mailman without "real content".

[Christian Buser via Mailman-Users]

Hi Odhiambo

No - this intallation is several years old. However, the errors occured 
only one or two weeks ago. fAnd we did not change anything in the lists 
settings.


Our provider told us that he did an update of cPanel earlier, but such 
an action should not break anything on the server (at least I, as a 
non-professional, think so).


Christian


Odhiambo Washington 
17. Juli 2024 um 11:05

Hi Christian,

Is this a new installation of Mailman 2.x?




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"Oh, the cruft.", egrep -v '^$|^.*#' ¯\_(ツ)_/¯ :-)
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]




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[Mailman-Users] Digests are not sent

[Christian Buser via Mailman-Users]

Hi all

Mailing list running in Mailman 2.1.39 / cPanel.

The digest option seems not to work. Users are complaining that they 
don’t receive the daily digests, and trying to send a digest manually 
with "send_digest_now" results in the following error message:


Bug in Mailman version 2.1.39


 We're sorry, we hit a bug!

Please inform the webmaster for this site of this problem. Printing of 
traceback and other system information has been explicitly inhibited, 
but the webmaster can find this information in the Mailman error logs or 
the web server logs.


Any idea what we could do here?

Thank you, Christian

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[Mailman-Users] Re: Digests are not sent

[Christian Buser via Mailman-Users]

Hi Mark 

Thank you for the analysis. I was about to send you the log just when I saw 
your response. 

I’ll let the provider know about your answer, but I have an additional question 
here.

The list’s language on that cPanel page is set to German (preferred_language), 
available_languages are set to German, French and English. Should that not also 
cover non-ascii charcters in the „From:“-header? 

Thank you, Christian 

> Am 10.09.2024 um 02:55 schrieb Mark Sapiro :
> 
> On 9/8/24 20:56, Mark Sapiro wrote:
>> Find the error and traceback in Mailman's `error` log. See 
>> https://wiki.list.org/DOC/Mailman%20and%20CPanel for more information.
> 
> 
> The log I received contains tracebacks like
> ```
> admin(24054): Traceback (most recent call last):
> admin(24054):   File 
> "/usr/local/cpanel/base/3rdparty/mailman/scripts/driver", line 117, in 
> run_main
> admin(24054): main()
> admin(24054):   File 
> "/usr/local/cpanel/3rdparty/mailman/Mailman/Cgi/admin.py", line 223, in main
> admin(24054): change_options(mlist, category, subcat, cgidata, doc)
> admin(24054):   File 
> "/usr/local/cpanel/3rdparty/mailman/Mailman/Cgi/admin.py", line 1474, in 
> change_options
> admin(24054): gui.handleForm(mlist, category, subcat, cgidata, doc)
> admin(24054):   File 
> "/usr/local/cpanel/3rdparty/mailman/Mailman/Gui/GUIBase.py", line 181, in 
> handleForm
> admin(24054): self._setValue(mlist, property, val, doc)
> admin(24054):   File 
> "/usr/local/cpanel/3rdparty/mailman/Mailman/Gui/Digest.py", line 148, in 
> _setValue
> admin(24054): status = mlist.send_digest_now()
> admin(24054):   File 
> "/usr/local/cpanel/3rdparty/mailman/Mailman/Digester.py", line 60, in 
> send_digest_now
> admin(24054): ToDigest.send_digests(self, mboxfp)
> admin(24054):   File 
> "/usr/local/cpanel/3rdparty/mailman/Mailman/Handlers/ToDigest.py", line 157, 
> in send_digests
> admin(24054): send_i18n_digests(mlist, mboxfp)
> admin(24054):   File 
> "/usr/local/cpanel/3rdparty/mailman/Mailman/Handlers/ToDigest.py", line 258, 
> in send_i18n_digests
> admin(24054): addresses = getaddresses([Utils.oneline(msg.get('from', 
> ''), lcset)])
> admin(24054):   File "/usr/lib64/python2.7/email/utils.py", line 168, in 
> getaddresses
> admin(24054): fieldvalues = [unicode(v) for v in fieldvalues]
> admin(24054): UnicodeDecodeError: 'ascii' codec can't decode byte 0xe4 in 
> position 8: ordinal not in range(128)
> ```
> 
> The issue is this is an English language list with the list's charset = ascii 
> and there is a message in the digest mbox with a non-ascii display name in 
> its From: header.
> 
> In cPanel the digest mbox is at 
> /usr/local/cpanel/3rdparty/mailman/lists//digest.mbox - you need to 
> edit that file and remove ant non-ascii from From: headers.
> 
> -- 
> Mark Sapiro The highway is for gamblers,
> San Francisco Bay Area, Californiabetter use your sense - B. Dylan
> 
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[Mailman-Users] Text encoding problems

[Christian Buser via Mailman-Users]

Hi all

Mailman 2.2.0 on cPanel

In the last few days, several messages (not all!) showed problems with 
their text encodings.


This means, messages containing non-standard characters, like ä, ö, ü, 
etc. do not arrive properly at the subscriber’s side. Instead of "ä", 
they show "=C3=A4", for example. And at the line end, a single "=".  The 
headers usually contain


Content-Type: text/plain; charset="utf-8"
Content-Transfer-Encoding: base64

which should be correct.

When I look at the "raw source" of such messages, I see a block of 
base64-encoded text. I can copy this text block and insert it in a 
base64-"decoder", such as , I see the 
same effect as in the mail program.


Yesterday, I answered to such a message. And my message arrived at the 
subscriber’s end as base64-encoded text, it was not decoded by the 
recipients’ mail program, although its header contained the same 
indications as above (utf-8, base64).


I checked with several mail programs; all of them just showed the 
base64-encoded block in the mail body.


Does anybody have a solution? Did cPanel change something on its 
Mailman-part? Did cPanel "update" Mailman in the last few days (our 
provider says that such updates are automatic and he doesn’t know if 
there was one)?


Most of the subscribers use Mail from Apple in various versions, but 
there are also some with Thunderbird, Postbox, GyazMail, Outlook (Mac), 
etc.


Please ask if you need more info - I’ll try to answer them.

Thank you
Christian

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