[Mailman-Users] mailing list hosting services

2003-03-26 Thread Brian Carpenter
To Whom it may concern:

Our company has been providing Mailman mailing list services for about 6
months now with great success. Would it be possible to be listed on the
http://www.list.org/inthenews.html page as a hosting provider for Mailman?

Please let me know if you have any questions. Thank you for your attention
to this.

Kind Regards,
Brian Carpenter
Emerging Markets Web Design
www.emwd.com




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[Mailman-Users] Error message

2002-07-03 Thread Brian Carpenter

Dear List:

I have a mailing list that has an email being sent to it by a list member on
a continuous basis. It does not stop. This is the error message that is
logged in the error.log file:

Jul 03 21:06:02 2002 (8360) Delivery exception: [Errno 32] Broken pipe
Jul 03 21:06:02 2002 (8360) Traceback (innermost last):
  File "/home/mailman/Mailman/Handlers/HandlerAPI.py", line 82, in
do_pipeline
func(mlist, msg, msgdata)
  File "/home/mailman/Mailman/Handlers/Sendmail.py", line 86, in process
fp.write(msgtext)
IOError: [Errno 32] Broken pipe

Could anyone shed any light on how to fix this problem?

Kind Regards,
Brian Carpenter



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[Mailman-Users] Looping posts

2002-07-15 Thread Brian Carpenter

Dear List:

I have a several mailing lists who has periodic problems with a message
looping. A message is sent to a particular list and for some reason Mailman
keeps sending the message over and over and over again. I have seen this
problem posted on the archives but I am unable to find the answers in how to
fix it. Could someone please point me in the right direction or offer a
solution that corrects this problem?

Thanks.

Kind Regards,
Brian Carpenter



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RE: [Mailman-Users] Need help for decisions

2002-07-25 Thread Brian Carpenter

Dear Don:

We offer Mailman mailing lists at $2 per list per month with a setup fee of
$10 per list. If you are interested, then please contact me offlist and we
can go over the details.

Have a great day.

Kind Regards,
Brian Carpenter
Emerging Markets Web Design and Hosting
www.emwd.com


-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED]]On Behalf Of Don Cooley
Sent: Thursday, July 25, 2002 11:42 AM
To: [EMAIL PROTECTED]
Subject: [Mailman-Users] Need help for decisions


To All

I hope it is OK to post something like this on this list.

I have about 20 prostate cancer mailing lists (presently on Yahoo) and
probably the best prostate cancer web site there is at
http://www.cooleyville.com/cancer .  Everything in non commercial and I
have been funding the whole one man operation out of my pocket.  It is
about to get expensive.  One of my lists is on Lsoft and is presently 850
members.  The cost on their Home programs around $150 per month.  Now when
I get to 1000 members this cost will triple - can't afford that.  The web
site and the mailing lists are too valuable to let go as many men around
the world have depended on the advise they receive.

Looks like I have three options:
1.  To find a web hosting that would allow all the mailing lists at a
decent price.  Have been unable to find that.

2.  I do have DSL at home and could make up a computer to host my own
mailing lists but I am not skilled enough to set up RedHat (or other) and
install Mailman without some help. Since I am in Silicon Valley help
should be available but can't find anyone around here with expertise with
Mailman.  Don't know if ADSL would handle the load.  1 list at 30 messages
a day (max of 80) 2 lists at 10 a day and the balance at 1 or 2 a day.

3.  Find someone who would be willing to put these on their server as a
donation to the cause or at a small cost.  Maybe a host that I could not
find. What would really be nice (but certainly not required) would be the
ability to have my own domain name for a mailing list.

Maybe someone out there who has prostate cancer (I am a patient) or has
family who has prostate cancer may understand where I am coming from.

Any other ideas?

I apologize if I am in error posting here but am getting desperate .

 Don

 Have a PCa Question?
   Don't want to ask a Group
  Go to http://askphp.org
   A Team of Patients will help.
 Don Cooley, call 408 268-6400 if I can help!
 Web site - http://prostate-help.com


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[Mailman-Users] Looking for professional help

2007-05-16 Thread Brian Carpenter
Dear List:
 
I am looking to hire someone experience with mailman to help me setup
searchable archives for my clients. My idea at this moment is to use mhonarc
and htdig but I am open to suggestions. Not all of my clients require this
so I would need to set this up on a list by list basis.
 
I am looking to hire for installation services, configuration, and
instruction on how to setup/use the archiving/search software on a list by
list basis.
 
I look forward to your replies. Thank you.

Kind regards,

Brian Carpenter

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Re: [Mailman-Users] Looking for professional help

2007-05-16 Thread Brian Carpenter


Apparently finding help, even paid help is another thing. 

I installed ht:dig but received the following error message when trying to
install the mailman patch:

patching file Mailman/Cgi/remote_mmsearch
can't find file to patch at input line 4745
Perhaps you used the wrong -p or --strip option?
The text leading up to this was:
--
|diff -ruP --exclude=.DS_Store mailman-2.1.9-index/Mailman/Defaults.py.in
mailman-2.1.9-htdig/Mailman/Defaults.py.in
|--- mailman-2.1.9-index/Mailman/Defaults.py.in 2006-09-18
22:14:58.0 +0100
|+++ mailman-2.1.9-htdig/Mailman/Defaults.py.in 2006-09-20
16:06:17.0 +0100

I am trying to apply the htdig-2.1.9-0.1.patch to an already setup mailman
installation. I am running blind here guys. Can someone give a hand beside a
RTM or RTF answer?

Kind regards,
Brian Carpenter
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-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of Brad
Knowles
Sent: Wednesday, May 16, 2007 8:14 PM
To: Ivan Van Laningham; mailman-users@python.org
Subject: Re: [Mailman-Users] Looking for professional help


On 5/16/07, Ivan Van Laningham wrote:

>  Does the built in archiver provide searching?

No, but ht:dig integration is pretty easy to add.

> If it does, I don't 
> think  the FAQ tells how.

I believe that you need to go to the SourceForge page for the ht:dig 
patches, and the documentation is included there.  Search the 
archives for details.

-- 
Brad Knowles <[EMAIL PROTECTED]>, Consultant & Author LinkedIn Profile:
<http://tinyurl.com/y8kpxu> Slides from Invited Talks:
<http://tinyurl.com/tj6q4>

09 F9 11 02 9D 74 E3 5B D8 41 56 C5 63 56 88 C0
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Re: [Mailman-Users] Looking for professional help

2007-05-17 Thread Brian Carpenter
My installation of mailman is on a Linux box running cPanel/WHM. The os is
CentOS 4.4. It is not an apple machine. It seems to me that the patch is
looking for a Defaults.py.in file, which I don't have. I could be wrong
however in interpreting the error message.

I do appreciate any help you can provide.

Kind regards,
Brian Carpenter
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-Original Message-
From: Brad Knowles [mailto:[EMAIL PROTECTED] 
Sent: Thursday, May 17, 2007 4:34 AM
To: Brian Carpenter; 'Brad Knowles'; 'Ivan Van Laningham';
mailman-users@python.org
Subject: RE: [Mailman-Users] Looking for professional help


On 5/16/07, Brian Carpenter wrote:

>  Apparently finding help, even paid help is another thing.

Well, in a sense you're getting what you're paying for.

I know you asked for paid consulting on this sort of thing, but I 
don't have the time to do that, and so far as I know, neither do any 
of the other principal people involved in developing or supporting 
Mailman.  I pointed you at the FAQ entry where we have the latest 
information that I know of on this subject.  If you're unable or 
unwilling to find help through those resources, I don't know that 
we're going to be able to do that much more for you.  If so, then it 
will most definitely be on an when-available basis.

>  I am trying to apply the htdig-2.1.9-0.1.patch to an already setup 
> mailman  installation. I am running blind here guys. Can someone give 
> a hand beside a  RTM or RTF answer?

You didn't tell us anything about your installation.  From your error 
messages, I would guess that you're trying to apply this on a machine 
running Mac OS X.  Is this Mac OS X Server?  If so, are you trying to 
apply to the Apple-provided version of Mailman on Mac OS X Server? 
If so, have you read the FAQ entry on that subject?

I think you're asking a lot of us, without providing us much useful 
information in the way of what platform you're working on, what 
software is already installed and where, etc  We're not 
mind-readers.  If you want us to be able to help, you need to provide 
some minimal baseline information.

-- 
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<http://tinyurl.com/y8kpxu> Slides from Invited Talks:
<http://tinyurl.com/tj6q4>

09 F9 11 02 9D 74 E3 5B D8 41 56 C5 63 56 88 C0

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Re: [Mailman-Users] Looking for professional help

2007-05-17 Thread Brian Carpenter
>I don't know much about the ht:dig patch, but it does appear from a cursory
reading of it's docs[1] that it is meant to be applied to a Mailman *source*
tree, not to an already installed Mailman.

Thanks Todd. That explains the error message. cPanel's distribution of
mailman has worked great for me for years and they keep up with the latest
release of mailman consistently. I think I will need a third party
archiver/search function for my needs such as mhonarch/mharc.

If someone has experience in using mhonarch/mharc and has some time to help,
please contact me off list. Thanks.

-- 
ToddOpenPGP -> KeyID: 0xBEAF0CE3 | URL: www.pobox.com/~tmz/pgp
~~
The authority of those who teach is often an obstacle to those who want to
learn.
-- Cicero


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Re: [Mailman-Users] Looking for professional help

2007-05-18 Thread Brian Carpenter
Just to let everyone know I am going with the following solution:

Hypermail (http://www.hypermail.org/) for archiving and Sphider
(http://cs.ioc.ee/~ando/sphider/) as the search engine.

Since cPanel would overwrite any changes or patches I would make to the
mailman installation whenever a new version would come out, I decided to nix
the idea of using a custom patch applied to my mailman installation. I
rather use a third party solution such as above to create archives on a list
by list basis.

My programmer will be doing the installation and configuration and will be
detailing the steps to setup searchable archives outside of mailman's
installation directory. Would this be something worthwhile to add to the
Mailman FAQ?

Kind regards,
Brian Carpenter
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-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of Ivan
Van Laningham
Sent: Thursday, May 17, 2007 7:37 PM
Cc: mailman-users@python.org
Subject: Re: [Mailman-Users] Looking for professional help


Hi All--

Brad Knowles wrote:
> 
> Really, these kinds of questions should be directed at your service
> provider (assuming they installed cPanel for you), or the cPanel 
> folks.  They've made some extensive changes to the Mailman code and 
> haven't contributed those back to us, so our ability to support their 
> package is extremely limited.
> 

That's interesting.  I use Plesk, and have not found anything different 
in my Mailman installation in the Python/HTML and config files other 
than a different base location than an installed-from-source Mailman 
would have.  Everything behaves the way I expect, except for the fact 
that I have to create lists using Plesk, which is not a hardship (and in 
fact it's easier than my much older previous installation from source).

Does anyone know whether or not Plesk has made any changes?

Metta,
Ivan
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am.html
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[Mailman-Users] Suprised unsubscribes

2007-05-18 Thread Brian Carpenter
Hi List:
 
I had a client report to me this morning that several of his lists
mysteriously unsubscribed members of the list without their permission or
interventions. As far as I can tell these members were not generating any
bounces. I checked the FAQ and archives of this list but I found nothing
that would explain this behavior.
 
Could there be any other possible reasons for this other than:
 
1. Intentional action by member
2. Intentional action by administrator
3. Bounce removal
 
Any insight would be helpful. Thanks.
 

Kind regards,

Brian Carpenter

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Re: [Mailman-Users] Looking for professional help

2007-05-18 Thread Brian Carpenter
Only if the client wants it. If they want it private then setting them up
with password protection via .htaccess is easy enough.

Kind regards,
Brian Carpenter
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-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of Ivan
Van Laningham
Sent: Friday, May 18, 2007 11:25 AM
Cc: mailman-users@python.org
Subject: Re: [Mailman-Users] Looking for professional help


Hi All--
Brian, will these be publicly searchable and publicly accessible 
archives?  I would like to make my private archives searchable, but only 
by subscribed members.  Either way, however, you should certainly update 
the FAQ/Wiki.

Metta,
Ivan

Barry Warsaw wrote:
> -BEGIN PGP SIGNED MESSAGE-
> Hash: SHA1
> 
> On May 18, 2007, at 10:16 AM, Brian Carpenter wrote:
> 
>> My programmer will be doing the installation and configuration and
>> will be
>> detailing the steps to setup searchable archives outside of mailman's
>> installation directory. Would this be something worthwhile to add to the
>> Mailman FAQ?
> 
> That or the Mailman wiki 
> 
> Please do!
> - -Barry
> 
> -BEGIN PGP SIGNATURE-
> Version: GnuPG v1.4.7 (Darwin)
> 
> iQCVAwUBRk24Q3EjvBPtnXfVAQKs4wP/adIoVQmyjPaWCOjykxkVIBHZ2g5S29d0
> I4fNuHvJIdSb+ikalsHJjMh5U+PoM9AUbBiKQWxQfaOmgJKBUQS3ngRLRUv/pbvG
> bomJE3Vf8tfLOOhNxcCXVvulPShNeLgmjejqeQxERiWfIJTZ//A/UQwJMe6GRRCi
> ZfLIxkxkJgM=
> =RhEi
> -END PGP SIGNATURE-
> 

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am.html
Army Signal Corps:  Cu Chi, Class of '70
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Re: [Mailman-Users] Suprised unsubscribes

2007-05-18 Thread Brian Carpenter
Thanks Mark. You led to me to the answer. Actually here is what happended.

Client subscribed an e-mail forwarded to a list. This e-mail forwarder
forwards to some other mailing lists. Well someone unsubscribed the e-mail
forwarded from a list and the unsubscribe notification was sent to it and
then forwarded on to some other mailing lists. So people from these other
lists also receive unsubscribe notifications and panic.

"The answer my friend is blowing in the wind (log files), the answer is
blowing in the wind (log files)."

Kind regards,
Brian Carpenter
--
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-Original Message-
From: Mark Sapiro [mailto:[EMAIL PROTECTED] 
Sent: Friday, May 18, 2007 4:01 PM
To: Brian Carpenter; mailman-users@python.org
Subject: Re: [Mailman-Users] Suprised unsubscribes


Brian Carpenter wrote:
> 
>I had a client report to me this morning that several of his lists 
>mysteriously unsubscribed members of the list without their permission 
>or interventions. As far as I can tell these members were not 
>generating any bounces. I checked the FAQ and archives of this list but 
>I found nothing that would explain this behavior.
> 
>Could there be any other possible reasons for this other than:
> 
>1. Intentional action by member
>2. Intentional action by administrator
>3. Bounce removal


Check Mailman's subscribe log? The unsubscribes and reasons should be there.

Members with stale bounce info can be disabled (or unsubscribed if
bounce_you_are_disabled_warnings = 0) if bounce_score_threshold is lowered
to a value <= the member's stale bounce score.

I suppose you could add to your list 'intentional action by a third party
who somehow compromised user passwords, the list admin password or the site
password or found an unknown security hole'. I don't think
this is likely, particularly the security hole. 

-- 
Mark Sapiro <[EMAIL PROTECTED]>   The highway is for gamblers,
San Francisco Bay Area, Californiabetter use your sense - B. Dylan

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Re: [Mailman-Users] a problem loading mailman through my browser

2007-05-22 Thread Brian Carpenter
This is not a mailman issue. The A record for mailmanpilotalk.dyndns.biz
points to 67.54.156.245. However this server is down and not responding to
pings or http requests.

Kind regards,
Brian Carpenter
--
EMWD -  Executive Officer



-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of Scott
Berry
Sent: Tuesday, May 22, 2007 12:48 PM
To: Mailman
Subject: [Mailman-Users] a problem loading mailman through my browser


Hello there,

I am having a problem where mailman is not resolving to the address I
assigned it through dyndns.  Here is the error  I get with a copy of my
mailman.conf file.

Problem loading page

Unable to connect
Firefox can't establish a connection to the server at
mailmanpilotalk.dyndns.biz. list of 3 items
. The site could be temporarily unavailable or too busy. Try again in a few
moments.
. If you are unable to load any pages, check your computer's network
connection.
. If your computer or network is protected by a firewall or proxy, make sure
that Firefox is permitted to access the Web.
list end


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Re: [Mailman-Users] Desperate to find a place without Mailman message limits

2007-06-06 Thread Brian Carpenter
You can also check out my services at http://www.emwd.com/mailman.html. I do
not place any sort of message limits on my mailman clients.

Kind regards,
Brian Carpenter
--
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-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of Ivan
Van Laningham
Sent: Wednesday, June 06, 2007 8:39 AM
To: [EMAIL PROTECTED]; mailman-users@python.org
Subject: Re: [Mailman-Users] Desperate to find a place without Mailman
message limits


Hi All--
I run ten to eleven mailing lists, with, just as you have, 100-500 
members apiece.  I have a dedicated server with Godaddy.  They told me 
that yes, I could run mailing lists.  They didn't tell me in advance 
that there was a daily limit of 1000 outgoing messages per day.  I 
discovered that as soon as the first mailing list went into operation 
and I had to wait 24 hours for the counter to be reset.

In order to raise the limit to something reasonable, I had to provide 
documentation to Godaddy through some automated tools they have.  I 
think in the end it amounted to about 20 pages of justification.  It was 
definitely a pain, because their base assumption is that mailing lists 
are newsletters sent to customers.  It follows that if you are a 
capitalist with customers, you lust to become an evil spammer, and only 
the fear of legal action and forcible disconnection keeps you from 
inundating the net with enlargement ads.

You have to provide samples of your "newsletters," which is a bit 
difficult if you want to provide a modicum of privacy for your subscribers.

I made calculations based on the size of the lists and the number of 
subscribers and requested my limit be raised to that limit.  Godaddy cut 
that request to 1/3, which irritated me a lot, but all the messages went 
through without a hitch.  Later, I realized that my calculations were 
off because I didn't remember that mailman will batch the transmissions 
so that I had far fewer outgoing emails than I thought.  This would be 
different if I turned on full personalization, but I don't have any need 
for that.

All in all, the Godaddy experience has been positive.  I lease a far 
better machine than the prior one that I owned, and pay far less than I 
did when I colocated my server at a local ISP (you can get _substantial_ 
discounts by paying in full for two to five years in advance: _ask_).  I 
get more bandwidth, and the automated tools are, I reluctantly admit, 
not bad at all (Plesk; it's worth the monthly fee, just don't access it 
with IE.  Use only Firefox).

The cons are that Godaddy's service when you call to talk to a tech is 
not the best.  Mostly, it consists of asking, "Did you read the FAQ on 
xxx?", stating "There is nothing wrong with our mail system," or saying, 
"I'm sorry, we don't support that software, since we don't force you to 
use it."  (This last despite the fact that the software in question is 
the only software supplied on the system, and so you are forced to use 
it by default.  They say you can install whatever you want on your 
system.)  You'll end up googling a lot.  You learn quickly, however. ;-)

If you don't have the need for a dedicated server, you could go with a 
dedicated virtual server, which is a great deal cheaper, but you don't 
get things like three dedicated IP addresses and you have to share the 
machine (it looks like your own machine, however, because you're in a 
chroot box).

They also have hosting plans that might include mailing lists, but I 
never really considered those.

Hope this helps.

Metta,
Ivan

Sekhar Ramakrishnan wrote:
> 
> We are not sure what the reason is for these limits. Is it that the 
> SMTP
> servers cannot tell the difference between Mailman mail and other mail so 
> the places are afraid of spammers giving their servers a bad name? Or is
it 
> that SMTP takes up so much resource that a limit is necessary?
> 
> Finally, and this is the main reason for this post, are there 
> commercial
> places that support Mailman with more reasonable limits on the number of 
> messages?
> 

-- 
Ivan Van Laningham
God N Locomotive Works
http://www.pauahtun.org/
http://www.python.org/workshops/1998-11/proceedings/papers/laningham/laningh
am.html
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Author:  Teach Yourself Python in 24 Hours
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Re: [Mailman-Users] announcements only: setting?

2007-06-23 Thread Brian Carpenter
Hi Chris:

I have some instructions regarding this topic that I provide my mailman
hosting clients. You can access them at:

http://www.emwd.com/support/index.php?_m=knowledgebase&_a=viewarticle&kbarti
cleid=19

Kind regards,
Brian Carpenter
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-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of Chuck
Puckett
Sent: Saturday, June 23, 2007 1:01 PM
To: mailman-users@python.org
Subject: [Mailman-Users] announcements only: setting?


I have a list I use for announcements only (no user posts). My provider just
moved the list from one server to another, and did so by copying the list
membership. Unfortunately, the new list just had default settings, and my
list members all started getting lots of emails as replies were sent out to
everybody, etc. [Even caused some unsubscribing, as members suddenly thought
they were going to be flooded by emails].

 

I changed list_post_header to NO, and that stopped the rampant replies, etc.
Also, the copier forgot to set me as mod on my entry in the list, so my
apology emailed got bounced. I set my mod bit on, and resent the apology,
but it doesn't seem to have gone out. At least neither I nor my wife
received it.

 

What exactly are the settings to make a list "announcements-only" and to
make sure I can still post? Thanks

 

Chuck Puckett, Esq., BS, ~MS, ThD 

 http://www.puckettpublishing.com> www.puckettpublishing.com

"The unexamined life is not worth living." (Socrates)
"The unexamined faith is not worth believing." (Chuck)
"Anger is a wind that blows out the lamp of the mind." (Arabian proverb) "I
don't want to steal the show... I only want to borrow it for a while."
(Chuck)

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Re: [Mailman-Users] archRunner hogging CPU

2007-06-25 Thread Brian Carpenter
Hi Anne:

It doesn't seem your load is that high (1.49 15 minute avg.) and you have
plenty of memory left. There isn't that many running processes (153) either.
Is this a dedicated server used only for mailman or is this a shared hosting
environment? According to your top output, your server should be keeping up
fine with any messages being sent to mailman.

Kind regards,
Brian Carpenter
--
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www.emwd.com
 


-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of Anne
Ramey
Sent: Monday, June 25, 2007 3:23 PM
To: mailman-users@python.org
Subject: [Mailman-Users] archRunner hogging CPU


It appears my archive runner is flipping out today.  It is hogging the 
CPU and can't seem to keep up with the messages.  I restarted mailman 
and it doesn't seem to have helped.  It doesn't appear as if we are 
seeing any unusual traffic, so I can't think of what would cause this.  
It isn't completely stuck...it's processing messages, just really slowly 
and taking lots of CPU to do it.  We are using Exim version 4.43 on RHEL 
4 and mailman version 2.1.9rc1.  Ideas?

top - 15:15:49 up 152 days, 16:33,  5 users,  load average: 1.25, 1.45, 1.49
Tasks: 153 total,   2 running, 150 sleeping,   1 stopped,   0 zombie
Cpu(s): 25.0% us,  0.2% sy,  0.0% ni, 72.6% id,  2.2% wa,  0.0% hi,  0.0% si
Mem:   4086484k total,  1987572k used,  2098912k free,   515092k buffers
Swap:  2048276k total,  144k used,  2048132k free,   512688k cached

  PID USER  PR  NI  VIRT  RES  SHR S %CPU %MEMTIME+  COMMAND
13486 mailman   25   0  233m 227m 2412 R 99.9  5.7  40:38.48 python
  281 root  15   0 000 S  0.3  0.0  79:02.77 kjournald
13921 root  15   0 000 S  0.3  0.0   0:20.23 pdflush
13482 mailman   16   0 15328 9716 2372 S  0.3  0.2   0:06.15 python


mailman  28270 1  0 Jun19 ?00:00:00 /usr/bin/python 
/usr/local/bin/mailmanctl start
mailman  13479 28270  0 14:34 ?00:00:00 /usr/bin/python 
/usr/local/mailman/bin/qrunner --runner=BounceRunner:0:1 -s
mailman  13480 28270  0 14:34 ?00:00:00 /usr/bin/python 
/usr/local/mailman/bin/qrunner --runner=CommandRunner:0:1 -s
mailman  13481 28270  0 14:34 ?00:00:00 /usr/bin/python 
/usr/local/mailman/bin/qrunner --runner=NewsRunner:0:1 -s
mailman  13482 28270  0 14:34 ?00:00:06 /usr/bin/python 
/usr/local/mailman/bin/qrunner --runner=VirginRunner:0:1 -s
mailman  13483 28270  0 14:34 ?00:00:04 /usr/bin/python 
/usr/local/mailman/bin/qrunner --runner=OutgoingRunner:0:1 -s
mailman  13484 28270  0 14:34 ?00:00:00 /usr/bin/python 
/usr/local/mailman/bin/qrunner --runner=RetryRunner:0:1 -s
mailman  13485 28270  0 14:34 ?00:00:04 /usr/bin/python 
/usr/local/mailman/bin/qrunner --runner=IncomingRunner:0:1 -s
mailman  13486 28270 98 14:34 ?00:42:04 /usr/bin/python 
/usr/local/mailman/bin/qrunner --runner=ArchRunner:0:1 -s


Anne
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Re: [Mailman-Users] searchable archive interface desired

2007-07-18 Thread Brian Carpenter
Hi Kazar:

My company has come up with a searchable archive replacement for our mailman
clients using hypermail and the sphyder search engine. Let me know off list
if you are interested.

Kind regards,
Brian Carpenter
--
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-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of Karl
Zander
Sent: Wednesday, July 18, 2007 3:44 PM
To: Datatude
Cc: mailman-users@python.org
Subject: Re: [Mailman-Users] searchable archive interface desired


On Wed, 18 Jul 2007 14:30:50 -0400
  Datatude <[EMAIL PROTECTED]> wrote:
> Hi there --
> 
> I'm a new & very lightweight mailman list owner, with
>almost no
> experience doing anything (beyond using the Plesk c.p.) 
>on my domain server.
> 
> One list I jsut started has already started accruing in
>the archives
> incredibly valuable technical information posted by my 
>colleagues.
> However, it appears there is no Search feature for the 
>archives.
> 
> Is there an easy way to replace the UI for the archives
>so that they are
> searchable and return a hit-list of posts (preferable) 
>or threads
> (second best)?
>

I use the patches to Mailman for ht://dig and MHonArc. 
 ht://dig provides searching.  They work OK.

But in order to use any of these patches you must have 
access to the Mailman source code _and_ shell access to 
the server with permissions to compile and install code. 
 If you are using Plesk you most likely do not have this 
level of access and these patches will not be useful.

--Karl
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Re: [Mailman-Users] max emails exceeded

2007-08-10 Thread Brian Carpenter
Hi Dawn:

You are probably on a cpanel server. To get the answer to your question, "
What is the maximum number of emails per hour permitted?" you should contact
your hosting provider. They are ones that have set this limit.

Kind regards,
Brian Carpenter
--
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-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of Dawn
Kolb
Sent: Friday, August 10, 2007 9:31 AM
To: mailman-users@python.org
Subject: [Mailman-Users] max emails exceeded

 I don't know if this issue has been brought up before, but I am new
to the listserv so.

I run an online chat forum with Mailman, and several people are not
getting all the messages.  Occasionally I get a message saying "Domain
 has exceeded the max emails per hour.  Message discarded."
What does that mean?  What is the maximum number of emails per hour
permitted?

 I have looked through the FAQs but nothing there could help me.
Everyone on the list signed up themselves, and each have written
something in the last few days so nobody is notifying their ISP that
it is spam.  I have told everyone to search their spam folders just in
case, and they do that now as well.

Any ideas would be greatly appreciated.

Dawn Kolb
[EMAIL PROTECTED]
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[Mailman-Users] HTML Filtering

2007-08-13 Thread Brian Carpenter
Hi All:

 

I have a client who has some members that use a translation software to
translate list messages. The client has the list configured to convert html
to plain text. However certain characters still make it through the
conversion process:

 

<

>

"

 

Is this normal or is there a mis-configuration somewhere? Is mailman not
supposed to strip these types of characters out? I am running version 2.1.9.


 

Thanks for any help.

 

Kind regards,

Brian Carpenter

--

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Re: [Mailman-Users] Help please

2007-08-25 Thread Brian Carpenter
Hi Carlos:

Just to let you know we fully support mailman and have been doing so for
years now. We also have a knowledgeable php programmer on staff who has
developed some custom applications to work with mailman. Our programming
service is not free but we do offer reasonable rates. You can read more
about our mailman services at http://www.emwd.com/mailman.html. We are also
listed in the URL of mailman hosting providers that Brad has provided.

Kind regards,
Brian Carpenter
--
EMWD -  Executive Officer
 
-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of Brad
Knowles
Sent: Saturday, August 25, 2007 12:14 AM
To: carlos narváez; mailman-users@python.org
Subject: Re: [Mailman-Users] Help please

On 8/24/07, carlos narváez wrote:

>  My host isn't offering any help and my searches are fruitless, also
>  the mailman docs don't seem to explain this, just the actual mailman
>  setup. I think i'm looking for php script but i don't know for sure.
>  Please help, Thanks.

Mailman is not designed to be used in a hosted 
environment without the host providing local 
support for their users.  If your hosting 
provider is not providing support, then you've 
got the wrong hosting provider.

The primary intended environment for Mailman is 
where you own the entire machine (or you 
effectively own it through a lease), and you've 
got full privileged access to all the affected 
systems.  There's lots of stuff that will 
probably need to be done on a periodic or ad-hoc 
basis to support the system, and some of those 
things require this level of access.  Therefore, 
if you try to use Mailman outside of this 
environment, you are then completely dependant on 
the hosting provider.


If you want to look for a more friendly provider, 
take a look at the Mailman FAQ Wizard page at 
<http://www.python.org/cgi-bin/faqw-mm.py?req=show&file=faq01.017.htp>.

-- 
Brad Knowles <[EMAIL PROTECTED]>, Consultant & Author
LinkedIn Profile: <http://tinyurl.com/y8kpxu>
Slides from Invited Talks: <http://tinyurl.com/tj6q4>

09 F9 11 02 9D 74 E3 5B D8 41 56 C5 63 56 88 C0
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Re: [Mailman-Users] Limit to the Number of Subscribers for eachlist?

2007-08-29 Thread Brian Carpenter
It is possible that Bluehost is limiting the amount of messages that are
sent out from your account per hour. This is called smtp throttling and it
is a common practice amount hosting companies. Another issue is that your
mailing lists could simply be on a very busy server that is not able to keep
up with mail delivery. What is troubling is the answer you received from
Bluehost which reveals their ignorance about mailman.

" Then they suggested I find a special
email list provider.  Is there such a thing?"

Yes there is. We offer a special service for those who run mailman mailing
lists. You can read more about our service at
http://www.emwd.com/mailman.html. 

Kind regards,
Brian Carpenter
--
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-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of
wittygal
Sent: Wednesday, August 29, 2007 12:24 PM
To: 'Mark Sapiro'
Cc: mailman-users@python.org
Subject: Re: [Mailman-Users] Limit to the Number of Subscribers for
eachlist?

Well, it seemed like a load of bull. Then they suggested I find a special
email list provider.  Is there such a thing?

And how would I find it. You see I am doing this as a charity thing for
about 5 online email groups for debtorsanonymous.org

I thought this should be a no sweat thing since I supposedly can have
unlimited email lists under my premium subscription.

Thanks for the info. I am going to try to get back with them with regard to
this and point them to the url in question for the faqs. Does anyone have a
problem with me copying select portions of your emails on this subject?

-Original Message-
From: Mark Sapiro [mailto:[EMAIL PROTECTED] 
Sent: Wednesday, August 29, 2007 8:29 AM
To: Brad Knowles; wittygal; mailman-users@python.org
Subject: Re: [Mailman-Users] Limit to the Number of Subscribers for
eachlist?

Brad Knowles wrote:

>On 8/29/07, wittygal wrote:
>
>>They tell me that
>>  phplist doesn't have the problems mailman does.
>
>That's a total load of bull.


Agreed.

First, phplist only does one-way (announcement) lists so if you want a
discussion list, phplist is not an option.

Second, if phplist on bluehost is able to deliver mail to many
recipients faster than Mailman on bluehost, this is a result of
conscious or unconscious configuration decisions made by bluehost in
the installation of Mailman, phplist and their MTAs. It is not because
of any inherent superiority of phplist.

-- 
Mark Sapiro <[EMAIL PROTECTED]>   The highway is for gamblers,
San Francisco Bay Area, Californiabetter use your sense - B. Dylan

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Re: [Mailman-Users] Web host has hourly mailout limits

2007-10-18 Thread Brian Carpenter
Hi Henrik:

My suggestion is to move your lists to another provider. We do not impose
hourly limits on our mailman clients. You can find out more about our
mailman service at http://www.emwd.com/mailman.html.

Kind regards,
Brian Carpenter
--
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-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of Henrik
Sent: Thursday, October 18, 2007 9:23 AM
To: mailman-users@python.org
Subject: [Mailman-Users] Web host has hourly mailout limits

All,

In spite of previous assurances to the contrary, my web host 
(webserve.ca) has just told me that they have a maximum 500 per hour 
mail generation rate, and that there's "nothing they can do" to change 
that (which I presume is rubbish). I have questioned them about 
alternatives, and they have become resolutely non-responsive. I host 
several email lists on my server, one of which is a legitimate farmers' 
market email list that is almost at 500.

Is there a way to get GNU mailman to batch or parcel mailouts to comply 
with this policy? I ran into this problem before, and it seemed that 
Mailman simply gave up on the whole mailout, archived the mail, and 
moved on. GNU Mailman in the webserve.ca plan that I have is managed by 
Cpanel.

Thanks,

- Henrik

-- 

Henrik Bechmann
www.bechmann.ca
Webmaster, www.dufferinpark.ca

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Re: [Mailman-Users] Batch processing a mailing list...

2007-10-25 Thread Brian Carpenter
Hi Jurgen:

What is most likely happening is your host is limiting your hosting account
to only being able to send out 250 e-mails per hour. This is a very common
practice among web hosts. If this becomes a problem, then you can move your
list(s) to our mailman service. We do not impose such limitations on our
mailman clients.

http://www.emwd.com/mailman.html

Kind regards,
Brian Carpenter
--
EMWD -  Executive Officer
 

-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of Mark
Sapiro
Sent: Thursday, October 25, 2007 7:23 PM
To: Jurgen Gaeremyn; mailman-users@python.org
Subject: Re: [Mailman-Users] Batch processing a mailing list...

Jurgen Gaeremyn wrote:
>
>So, here's my question: I want to transfer a mailinglist to my new host
>(Webhosting UK).
>My list counts 750 members, but I'm recommended to (as they mailed me)
>split the mail transfer up into batches of maximum 250 members at once,
>with a 1 hour delay.
>
>I'm not really in the clear how I should do this... could you guys help
>me out?


Mailman doesn't do this.

You can set SMTP_MAX_RCPTS = 250 in mm_cfg.py to make sure that no
single SMTP transaction sends to more than 250 recipients, but Mailman
will still send to all 750 members with as little delay as possible.

It would be possible to modify Mailman/Handlers/SMTPDirect.py to keep
track and not send to more than 250 recipients per hour, but that
might result in large backlogs.

Anyway, would this be your Mailman installation or the host's? If it's
the host's, there's nothing you can do and what they seem to be
telling you is they won't support lists with more than 250 members or
more than 250 (posts X members) per hour.

-- 
Mark Sapiro <[EMAIL PROTECTED]>   The highway is for gamblers,
San Francisco Bay Area, Californiabetter use your sense - B. Dylan

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Re: [Mailman-Users] mass edit of subscriber addresses

2007-10-26 Thread Brian Carpenter
Hi Juan:

I believe that symbol represents a space at the end of the e-mail address.
See http://www.sightspecific.com/~mosh/WWW_FAQ/nbsp.html.

If there is only 20 of these addresses, you can just do a mass unsubscribe
via the admin interface and re-subscribe them with the correction made.

Kind regards,
Brian Carpenter
--
EMWD -  Executive Officer
 

-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of Juan
Miscaro
Sent: Friday, October 26, 2007 10:03 AM
To: mailman
Subject: [Mailman-Users] mass edit of subscriber addresses

Is it possible to perform a mass edit of subscribers for a certain
list?

I found in my postfix logs about 20 such messages:

warning: Illegal address syntax from localhost[127.0.0.1] in RCPT
command: <[EMAIL PROTECTED] >

Notice the ' ' at the end of the recipient's address.  I have no
idea how that happened.

Is there any way to correct the situation on the command line?

Thank you in advance,

// juan


  Be smarter than spam. See how smart SpamGuard is at giving junk email
the boot with the All-new Yahoo! Mail at
http://mrd.mail.yahoo.com/try_beta?.intl=ca

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Re: [Mailman-Users] Migration to new server

2011-06-16 Thread Brian Carpenter

On 6/16/2011 11:35 AM, William Ashworth wrote:

Currently, a client of mine has a mailman list running since 2006 on a server 
with a company they no longer do business with. We're wanting to consolidate 
resources for their organization and migrate them to a cPanel web host that 
supports mailman.

Is there any concern about mailman versions between servers or anything else I 
might not be thinking of? What's the best way to go about moving them to 
another server supporting mailman?

I can say with fair certainty that we don't have root access to the old server, 
so I'm not sure what needs to be planned for during a migration between service 
providers. Thanks.

Regards,
Will Ashworth



Hi Will:

We are a cpanel host that specializes in Mailman hosting. We have 
clients all the time migrating to our services from various different 
servers and versions and to date we have had no problems in moving them. 
All we ask for is the mbox file that governs their archives and the list 
configuration files that make up their list.


In case you haven't made a firm decision, I recommend checking us out at 
http://www.mailmanhost.com. When choosing any cpanel host that supports 
mailman, make sure that they are actually willing to support mailman AND 
that they are not throttling their smtp servers. A lot of cpanel hosts 
will limit how much email an account can send out per hour and that can 
cripple an active mailman list. Just some thoughts.


--
Brian Carpenter
Owner | EMWD&  dotList
br...@emwd.com | http://www.emwd.com | http://www.mailmanhost.com


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Re: [Mailman-Users] Looking for a new Mailman host

2011-12-07 Thread Brian Carpenter


On 12/7/2011 5:04 AM, Rachel Mawhood wrote:

Hi list

My client is looking to move his Mailman from self-hosting to 
somewhere else.  I found this


http://wiki.list.org/display/COM/Mailman+hosting+services

but the first organisation I wrote to, taken from this list, said that 
they are probably going to cease offering and running this  Mailman 
hosting service in the near future.


So may I ask you for recommendations?  Although my client is based in 
the UK, the Mailman hosting company could be in Germany (my client 
speaks German fluently) or in the USA.


Thanks in advance.
Rachel


Hi Rachel:

I invite you to look into our services at www.mailmanhost.com. We have 
been offering mailman list hosting for over 7 years and our client base 
is growing on a weekly basis. We do not impose any sending limits on our 
mailman clients and our prices are very hard to beat. Some of the folks 
on this list can testify to our dedication to mailman.


I look forward to hearing from you!

--
Brian Carpenter
Owner | EMWD&  dotList
br...@emwd.com | http://www.emwd.com | http://www.mailmanhost.com


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[Mailman-Users] List not sending out a welcome message

2012-02-06 Thread Brian Carpenter

Hi All:

I have one list that is not sending out it's welcome message to new 
subscribers and password reminder to its list members. All of the other 
lists on the server are. I assume it's a db issue but could be wrong. 
Any suggestion on where to look at what the problem could be?


--
--
Brian Carpenter
Owner | EMWD&  dotList
br...@emwd.com | http://www.emwd.com | http://www.mailmanhost.com

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Re: [Mailman-Users] List not sending out a welcome message

2012-02-07 Thread Brian Carpenter

On 2/6/2012 5:57 PM, Mark Sapiro wrote:

Brian Carpenter wrote:

I have one list that is not sending out it's welcome message to new
subscribers and password reminder to its list members. All of the other
lists on the server are. I assume it's a db issue but could be wrong.
Any suggestion on where to look at what the problem could be?


Are the list's General Options settings send_reminders and
send_welcome_message set to Yes?

If so, you could visit the various member options pages via the email
address links on the Membership Management... ->  Membership List pages
and verify that their "Get password reminder email for this list?"
settings are not all No. If they are all No, do

bin/config_list -o - LISTNAME | grep new_member_options

convert the decimal integer you see to binary and see if it contains
the 0010 (2^5 = 32) bit which is the option to supress password
reminder. If it does, also check mm_cfg.py for a
DEFAULT_NEW_MEMBER_OPTIONS setting containing this bit.

If all of the above indicates reminders and welcome messages should be
sent, try running 'cron/mailpasswds -l LISTNAME' and subscribing a new
member and check Mailman's 'smtp' log and the MTA logs to see if the
messages are being sent and what's happening to them.


Thanks Mark for the reply. It turned out having the "Send password 
reminders to, eg, "-owner" address instead of directly to user. " set to 
yes on the General Options page caused the welcome message and password 
reminder message from being sent out. Changing it to no fixed it.


--
Brian Carpenter
Owner | EMWD&  dotList
br...@emwd.com | http://www.emwd.com | http://www.mailmanhost.com



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Re: [Mailman-Users] Issue with ISP limiting email

2012-02-13 Thread Brian Carpenter


On 2/13/2012 10:16 AM, scott ewing wrote:

My ISP limits email sent from our server to 250 / hr. We have 258 subscribers to
our list.

They have recently upgraded the limit to 300 / hr. This means we can send out 1
email / hr

Does mailman offer any functionality to help with this problem? For example, we
could approve the messages as they come in and mailman could send them out as
allowed?

As of now, we have to "remember" when the last email was approved for
distribution. Kinda cumbersome all around.

Sincerely,
Scott Ewing
s...@prodigy.net

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Hi Scott:

Mailman does not offer such a feature. My suggestion is to look for an 
ISP such as ours that does not impose any sending limits on its mailman 
users.


You can get more information about our mailman hosting at 
http://www.emwd.com/mailman.html


--
Brian Carpenter
Owner | EMWD&  dotList
br...@emwd.com | http://www.emwd.com | http://www.mailmanhost.com



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Re: [Mailman-Users] Sevier Issue with mails, are these compromised?

2012-05-14 Thread Brian Carpenter

On 5/14/2012 1:21 PM, Amit Bhatt wrote:
So, does it mean that we cannot run our mailman with hosting provider 
like Hostgator? If this is the case, who is good service provider 
where our mailing list can work properly without such interruption.


Regards,

Amit Bhatt
- Original Message - From: "Larry Stone" 


To: 
Sent: Monday, May 14, 2012 10:11 PM
Subject: Re: [Mailman-Users] Sevier Issue with mails, are these 
compromised?




On Mon, 14 May 2012, Amit Bhatt wrote:

Today, I've got an E-Mail from them saying that as per the mail 
policy, our members can send 500 mails per hour but we are exceeding 
the number of mails a day!


While the fact is we have around 360 members and we send hardly 50 
to 60 messages in entire day of 24:00.


so, I am unable to understand what's wrong with us. Are some of our 
mails account got hacked and compromised?


I suspect you don't understand how emails are counted. Each list 
message to each recipinet probably counts as one email. If I'm 
understanding you correctly, your are sending 50 to 60 messages per 
day to 360 users. 50 times 360 is 18,000 outgoing messages per day.


Hostgator team has send me the number of messages and Email 
addresses sent from:

--
sayeverything-boun...@sayeverything.org: 11,655


That fits with my assumption above.

-- Larry Stone
   lston...@stonejongleux.com
--

Hi Amit:

You will not be able to use that mailman list with Hostgator due to 
their email limits. I recommend you to check out our mailman hosting 
services at http://www.mailmanhost.com. We have a number of clients from 
Hostgator and Bluehost who use us to host their mailman lists since we 
do not impose any limits on our mailman clients.


Please let me know if you have any questions.

--
Brian Carpenter
Owner | EMWD&  dotList
br...@emwd.com | http://www.emwd.com | http://www.mailmanhost.com

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Re: [Mailman-Users] Automate Moderator Functions

2012-09-24 Thread Brian Carpenter


On 9/24/2012 8:50 AM, Dennis Putnam wrote:

I've seen various queries on this but nothing definitive about it being
added as a feature or even a customizable mod. There are certain
moderator actions that potentially could be automated. For example, I
would never approve a posting from a non-member of a restricted list. It
would make my moderator duties much easier if I could have mailman
automatically reject or discard such posts. The same might be true for
exceeding the size limit. Is this something that has been considered and
rejected as a feature or is it something that is doable now that I have
just not been able to find? TIA.

Hi Dennis:

In regards to non-members, you can adjust the following setting to 
discard on the Privacy options --> Sender Filters page:


"Action to take for postings from non-members for which no explicit 
action is defined."


As for the message-size exceeded messages, you can just leave them in 
the moderation queue and just adjust the following General Options page 
setting to something that would work for you:


"Discard held messages older than this number of days. Use 0 for no 
automatic discarding."


Someone else may have a better suggestion.


*Brian Carpenter
*EMWD.com

T: 336-755-0685
E: br...@emwd.com
http://www.emwd.com

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[Mailman-Users] Strange list problem

2012-10-25 Thread Brian Carpenter

Hi Everyone:

I have come across some strange behavior that has me stumped. Here are 
the symptoms:


1. List is moderated. When a moderated member's post is approved by a 
moderator, the post is sent to the list as expected.


2. The post shows up in the Archives of the list.

3. The post DOES NOT get distributed to the mailing list members 
(non-digest).


4. It seems the post(s) ARE distributed to the digest members. I am only 
guessing at this but digests are being sent out so I am assume it 
because there is something to send out.


Our mailman lists were recently upgraded to Mailman 2.1.15. This seemed 
to suddenly start happening out of no where since Oct 15th. I am not 
seeing this behavior with other lists.


Any advice? Thanks!


*Brian Carpenter
*EMWD.com

T: 336-755-0685
E: br...@emwd.com
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Re: [Mailman-Users] Mailman hosting needed

2013-01-27 Thread Brian Carpenter
> Hi Everyone,
> 
> I've been running my own server hosting (amongst other things) mailman for
> the last 10+ years using a combination of either my own server, or more
> recently VPS.
> 
> However, I've got to the point in my life where it is too much work to
maintain
> the servers myself, so am now offloading all the services on to hosted
services.
> 
> I have successfully moved everything off with the exception of some
mailman
> services that I run for my church.
> 
> I have three lists one of which is used significantly more than the other
two, but
> collectively they have no more than 700 messages per year sent on them /
250
> subscribers.
> 
> Can anyone recommend a host that might be suitable for my needs?

Hi James:

The Mailman community keeps a list of Mailman friendly hosts located at:

http://wiki.list.org/display/COM/Mailman+hosting+services

My company is on that list and I would like to invite you to take a look at
our Mailman specific hosting service. You can get more information at
http://www.emwd.com/mailman.html. 

Feel free to shoot me off any questions off-list if you have any. Have a
great weekend.

Brian Carpenter
EMWD.com

T: 336.755.0685
E: br...@emwd.com
www.emwd.com

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Re: [Mailman-Users] Mailman hosting needed

2013-01-27 Thread Brian Carpenter
Hi James:

I am not sure if you decided on a provider to move your lists to but I can
offer you $7 per month hosting for your 3 lists. We can also assist you in
moving your data to our mailman service  including your archives and list
configuration settings. We impose no sending limits on any of our mailman
clients and we have special servers setup that serve ONLY mailman users.
These servers are whitelisted with most ISPs to insure reliable delivery to
your list members.

http://www.emwd.com/mailman.html


Brian Carpenter
EMWD.com

T: 336.755.0685
E: br...@emwd.com
www.emwd.com
 




> -Original Message-
> From: Mailman-Users [mailto:mailman-users-
> bounces+brian=emwd@python.org] On Behalf Of William Bagwell
> Sent: Sunday, January 27, 2013 6:59 PM
> To: mailman-users@python.org
> Subject: Re: [Mailman-Users] Mailman hosting needed
> 
> On Sunday 27 January 2013, Ed Kasky wrote:
> > I just did exactly what you are doing for the same reasons...
> >
> > I moved everything over to Asmallorange and so far I have been very
happy.
> 
> Long time ASO customer... They have a strict 1,000 emails per hour limit
so a
> discussion list with 250 members would exceed this with as few as five
posts in
> one hour. (Assuming no digest members.) AFAICT all size plans have the
same
> limit. However, it *is* possible to split a single list between two
separate plans.
> 
> But yes, if you are not a spamer, can stay within the 1,000 per hour
limit, and
> are not offended by Mailman via cPanel, ASO is hard to beat on price.
> --
> William
> --
> Mailman-Users mailing list Mailman-Users@python.org
> http://mail.python.org/mailman/listinfo/mailman-users
> Mailman FAQ: http://wiki.list.org/x/AgA3 Security Policy:
> http://wiki.list.org/x/QIA9 Searchable Archives: http://www.mail-
> archive.com/mailman-users%40python.org/
> Unsubscribe: http://mail.python.org/mailman/options/mailman-
> users/brian%40emwd.com

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Re: [Mailman-Users] Problems seeing Archive, after setting to private, then back

2013-10-13 Thread Brian Carpenter
Hi Jake:

I see that as a common issue on cPanel servers. Have your webhost check the
symlink and its permission that is setup in the public archive directory.
Typically the symlink permission is easy to fix but has to be done by your
hosting provider if you don't have root access.


  *Brian Carpenter*
EMWD, Inc.
Tel: 336-755-0685
br...@emwd.com
http://www.emwd.com


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On Sun, Oct 13, 2013 at 2:03 AM, Jake Overton  wrote:

> Hi Everyone,
>
> Sorry for having a make a new posting.  I have searched the archives, etc
> and not been able to find a previous posting about this problem.
>
> Here is my problem:
> I turned the archive_private option to private (thinking that this meant
> that it is private from the internet)
> Now when I turn it back to public and go to the "Go to list archives" link
> on the admin page, I get directed to this address
>
> http://website.org/pipermail/Listname_website.org/
> and get a Page not found message
>
> If I turn it to private and login using members email that gets emailed in
> cleartext, then I can see my posts.
> This is a mailing list for the exec committee of an organization, so we
> want it to be private, but have an archive of our posts and correspondence.
>
> I just want to go back to being able to see the archives with postings from
> everyone.
>
> As you can tell, I am not an experienced mailing list admin, but have
> successfully administered mailing lists for a website for a number of
> years.
>
> cPanel Version 11.38.2 (build 7)
> the website is running Drupal
> I don't have root access.
>
> Thanks very much,
>
> Jake
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Re: [Mailman-Users] 2.1.15 cPanel issue

2013-10-31 Thread Brian Carpenter
Hi Malcolm:

Your cPanel provider should run the following commands on the server:

/scripts/fixmailinglistperms
/scripts/fixmailman

That will typically fix most list permissions. For some reasons, files
within the 'listname'/en directory gets their permissions screwed up. I ran
into this several times after migrating our own mailman hosting clients to
new mailman servers.


  *Brian Carpenter*
EMWD, Inc.
Tel: 336-755-0685
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On Thu, Oct 31, 2013 at 3:37 PM, Malcolm Austen  wrote:

> Yes, I know you can't support cPanel installations but you may have some
> ideas that will be useful when I finally resort to sending in a support
> request that may get nothing better than a 'delete & recreate' response :-(
>
> I think my cPanel provider has just upgraded to MM 2.1.15 and I have found
> that I have a problem ...
>
> I had changed the list-info and user-options pages and now, not only do
> those pages result in 'Bug in Mailman version 2.1.15' displays, so do my
> attempts to edit them through the admin interface.
>
> I have noticed that a cPanel backup logs 4 sets (I have 4 lists) of
> permission failures for my lists suggesting that the pages I have changed
> no longer have the right permissions.
>
> I seem not to have file level access to the mailman hierarchy, so I guess
> I need advice as to what permissions I need to ask them to manually set on
> which files or folders. I'd like to make my request specific enough to
> avoid having the lists reset and the archives and/or membership lists
> discarded.
>
> Thanks for any advice, Malcolm.
>
> --
> Using Opera's mail client: http://www.opera.com/mail/
> --**
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> https://mail.python.org/**mailman/listinfo/mailman-users<https://mail.python.org/mailman/listinfo/mailman-users>
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> Unsubscribe: https://mail.python.org/**mailman/options/mailman-users/**
> brian%40emwd.com<https://mail.python.org/mailman/options/mailman-users/brian%40emwd.com>
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Re: [Mailman-Users] Question about Mailman hosting service.

2014-02-18 Thread Brian Carpenter
> -Original Message-
> From: Mailman-Users [mailto:mailman-users-
> bounces+brian=emwd@python.org] On Behalf Of Joe
> Sent: Tuesday, February 18, 2014 1:29 PM
> To: mailman-users@python.org Users
> Subject: [Mailman-Users] Question about Mailman hosting service.
> 
> Hello, everyone.
> 
> In my attempt to find a Mailman hosting service I have received a message
> from one IT specialist advising me to avoid hosting services that utilize
a
> cPanel. According to this specialist this is a bad arrangement and one
that
> doesn't provide me full control of my lists. Since I am not an IT
specialist I
> don't know what a cPanel is or how this can be a problem. Can any of you
> enlighten me ? What is a cPanel, why can this be a problem and how would
it
> not allow me full control of my lists ?
> 
> In addition, what problems should I expect to encounter in hosting my
lists
> with an outside Mailman hosting service ?
> 
> Thank you in advance,
> 
> Joe.
> --
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> https://mail.python.org/mailman/listinfo/mailman-users
> Mailman FAQ: http://wiki.list.org/x/AgA3
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> users%40python.org/
> Unsubscribe: https://mail.python.org/mailman/options/mailman-
> users/brian%40emwd.com

Hi Joe:

I think we discussed your mailman needs a couple of times over the phone.

cPanel is a webhosting control panel that is very popular (for good reason)
among web hosting companies and it includes the use of mailman.

cPanel is typically used within a shared hosting environment and I believe
it has done a lot in getting mailman into the hands of many list users.
Because of the nature of a shared hosting environment, typical mailman users
would not have access to the mailman server itself in order to make any
customizations such as searchable archives, etc. However my company hosts
over a 1000 mailman lists on our cPanel servers and our list clients are
very happy with the arrangement. But YMMV.

If you have not required backend access before to your mailman server then I
would think you will not have any problems utilizing a cPanel enabled
mailman service. I would be interested in hearing some details of your IT
specialist's reservations of cPanel and mailman.

Brian Carpenter
EMWD.com

Providing Cloud Services and more for over 15 years.

T: 336.755.0685
E: br...@emwd.com
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Re: [Mailman-Users] Mailman 2.1.16: where is the from_is_list option?

2014-04-30 Thread Brian Carpenter
> -Original Message-
> From: Mailman-Users [mailto:mailman-users-
> bounces+brian=emwd@python.org] On Behalf Of Robert Heller
> Sent: Wednesday, April 30, 2014 3:40 PM
> To: Mailman Users
> Subject: [Mailman-Users] Mailman 2.1.16: where is the from_is_list option?
> 
> I can't seem to find this option!
> 
> I have mailman 2.1.16 setup on a test server, but I cannot find the
> from_is_list option.  Is there some special config magic that is needed
for
> this?
> 
> --
> Robert Heller -- 978-544-6933 / hel...@deepsoft.com
> Deepwoods Software-- http://www.deepsoft.com/
> ()  ascii ribbon campaign -- against html e-mail
> /\  www.asciiribbon.org   -- against proprietary attachments
> 
> 

Put the following at the bottom of your mm_cfg.py file and then restart
mailman:

ALLOW_FROM_IS_LIST = Yes

Please see:

http://wiki.list.org/pages/viewpage.action?pageId=17891458

Brian Carpenter
EMWD.com

Providing Cloud Services and more for over 15 years.

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Re: [Mailman-Users] Erratic mail delivery times

2014-07-20 Thread Brian Carpenter
Dreamhost also throttles their SMTP servers:

http://wiki.dreamhost.com/SMTP_quota

By not keeping their Mailman installation up to date is also VERY
problematic since certain ISPs' DMARC policies impacts mailing lists
everywhere. If you were serious about your mailing list(s), I would not use
them. Using us on the other hand makes a lot of sense. :^)

http://www.mailmanhost.com

Brian Carpenter
EMWD.com

Providing Cloud Services and more for over 15 years.

T: 336.755.0685
E: br...@emwd.com
www.emwd.com

> No, it's all hosted via cpanel. Does this mail per hour limit seem odd
with that
> sort of setup?
> 
> Does dreamhost keep their mailman up to date? We're still on 2.1.15, and
> when I asked about upgrading, they wouldn't commit to any date, only that
it
> would be more likely to be months than a month.
> 
> Peter Shute
> 
> Sent from my iPad
> 
> > On 21 Jul 2014, at 1:35 am, "Dave Nathanson" 
> wrote:
> >
> > I'm surprised that any web/email host would apply a rule intended for a
> personal email account to a listserve. I'm guessing that you are running
> MailMan on your own computer, then using mail server provided by your
> email hosting company to send the messages. So to the email host, you do
> look like a very busy personal account.
> >
> > As I see it, your options include:
> >
> > * Discuss this limitation with your email host & see if they will waive
the
> message sending cap for your listserv.
> > * Use a mailman installation hosted by your email hosting company, which
> is not subject to a message sending cap.
> > * Changing email hosts & using a mailman installation hosted by your
email
> hosting company, which is not subject to a message sending cap.
> >
> > No need to change registrars. NameCheap is a good registrar, better than
> many. I haven't used their web/email hosting.
> >
> > My email lists are all running on Mailman provided by my email host. You
> don't even need to install it, just choose a dedicated subdomain for it to
run
> on. They do NOT limit message flow from Mailman, although they do limit
> the number of messages per hour sent from a personal mail account. No
> web/email host is perfect, but I'm pretty happy with DreamHost. Especially
> for about $100 a year for more services than I can possibly use. (And I'm
> giving it a good go!).
> >
> > Here is a Dreamhost Coupon code & link that will give you $10 off now,
plus
> 1 free LIFETIME domain registration. So that's a savings of about $11 a
year
> for life. MACMEDIXFREEDOM  What else is included? Tons! Check it out.
> > http://www.dreamhost.com/r.cgi?250640/hosting.html
> >
> > Best,
> > Dave Nathanson
> > Mac Medix
> >
> >> On Jul 20, 2014, at 4:38 AM, Russell Woodford 
> wrote:
> >>
> >> Hi Peter, Mark and all
> >>
> >> I think I may have the solution now (Peter is one of our list
moderators).
> >> My web host is now telling me that there is a 200 emails per hour limit
for
> >> my hosting plan. We have 1140 subscribers. That means we blow the limit
> out
> >> of the water EVERY time someone posts!
> >>
> >> I'm not sure why they have taken so long to tell me this, as we've been
> >> running on this host for over 7 months, but it seems they throttle the
> >> outgoing mail volume, so it can take a while for all those recipients
to
> >> get each message. I suppose it depends on overall server activity - if
> >> nothing else is happening, then maybe a new message does get straight
> to
> >> 1140 recipients.
> >>
> >> Looks like we will need to shift to a new listserver and maybe even a
new
> >> webhost - and maybe even a new domain registrar (I've had all my eggs
in
> >> the Namecheap basket for some years now).  Somehow I don't think I am
> going
> >> to get away with this volume of mail for the $50 a year I'm currently
> >> paying :-(
> >>
> >> Russell Woodford
> >> Geelong, Australia
> >> birding-aus.org
> >>
> >>
> >>> On 18 July 2014 11:20, Mark Sapiro  wrote:
> >>>
> >>>> On 07/17/2014 05:01 PM, Peter Shute wrote:
> >>>>
> >>>> I've now enabled protocol logging on our Exchange server, a new world
> >>> for me. I can see several possibly relevant events in yesterday's logs
that
> >>> look like this:
> >>>> 2014-07-17T07:02:03.914Z,NUWVICMS2\Default
> NUWVICMS2,08D145520008BC68,24,
> >>> 192.168.0.36:25,192.64.112.70:38732,>,55

Re: [Mailman-Users] Erratic mail delivery times

2014-07-21 Thread Brian Carpenter
The latest version (which we offer) offers additional moderation features
that gives list administrators more options in working with ISPs with poor
DMARC policies.

https://mail.python.org/pipermail/mailman-announce/2014-April/000188.html


Brian Carpenter
EMWD.com

Providing Cloud Services and more for over 15 years.

T: 336.755.0685
E: br...@emwd.com
www.emwd.com
www.mailmanhost.com


 



> -Original Message-
> From: Mailman-Users [mailto:mailman-users-
> bounces+brian=emwd@python.org] On Behalf Of Peter Shute
> Sent: Monday, July 21, 2014 2:56 PM
> To: Dave Nathanson
> Cc: mailman-users@python.org
> Subject: Re: [Mailman-Users] Erratic mail delivery times
> 
> Thanks, Dave. How are you coping with yahoo emails if you've only got
> 2.1.17? I can't remember what changes it's got in it, but I thought the
latest
> dealt with it better.
> 
> Peter Shute
> 
> Sent from my iPad
> 
> > On 22 Jul 2014, at 3:59 am, "Dave Nathanson" 
> wrote:
> >
> > Hi Peter,
> > To answer your question, Dreamhost has the *almost* newest version of
> MailMan 2.1.17. They upgraded just as 2.1.18 came out and had already
> tested 2.1.17 so they went with that. And this version does have the most
> important DMARC mitigation features. So it is working for us.
> >
> > I have never had any problem with DreamHost imposing a message
> sending cap on their "1-Click" installs of Mailman. I run several
discussion lists
> there completely without incident, for 8 years Until this whole
> Yahoo/demarc mess. And we are back to normal. No host is perfect, but
> considering the low price & all the "unlimited everything" they offer, I'm
very
> happy with mine. Considering the price you have been paying, you will most
> likely need to pay more to get out of this problem, but maybe not much
> more.
> > http://www.dreamhost.com/r.cgi?250640/hosting.html
> >
> > Best,
> > Dave Nathanson
> > Mac Medix
> >
> >
> >> On Jul 20, 2014, at 1:35 PM, Peter Shute  wrote:
> >>
> >> No, it's all hosted via cpanel. Does this mail per hour limit seem odd
with
> that sort of setup?
> >>
> >> Does dreamhost keep their mailman up to date? We're still on 2.1.15,
and
> when I asked about upgrading, they wouldn't commit to any date, only that
it
> would be more likely to be months than a month.
> >>
> >> Peter Shute
> >>
> >> Sent from my iPad
> >>
> >>> On 21 Jul 2014, at 1:35 am, "Dave Nathanson"
>  wrote:
> >>>
> >>> I'm surprised that any web/email host would apply a rule intended for
a
> personal email account to a listserve. I'm guessing that you are running
> MailMan on your own computer, then using mail server provided by your
> email hosting company to send the messages. So to the email host, you do
> look like a very busy personal account.
> >>>
> >>> As I see it, your options include:
> >>>
> >>> * Discuss this limitation with your email host & see if they will
waive the
> message sending cap for your listserv.
> >>> * Use a mailman installation hosted by your email hosting company,
> which is not subject to a message sending cap.
> >>> * Changing email hosts & using a mailman installation hosted by your
> email hosting company, which is not subject to a message sending cap.
> >>>
> >>> No need to change registrars. NameCheap is a good registrar, better
> than many. I haven't used their web/email hosting.
> >>>
> >>> My email lists are all running on Mailman provided by my email host.
You
> don't even need to install it, just choose a dedicated subdomain for it to
run
> on. They do NOT limit message flow from Mailman, although they do limit
> the number of messages per hour sent from a personal mail account. No
> web/email host is perfect, but I'm pretty happy with DreamHost. Especially
> for about $100 a year for more services than I can possibly use. (And I'm
> giving it a good go!).
> >>>
> >>> Here is a Dreamhost Coupon code & link that will give you $10 off now,
> plus 1 free LIFETIME domain registration. So that's a savings of about $11
a
> year for life. MACMEDIXFREEDOM  What else is included? Tons! Check it out.
> >>> http://www.dreamhost.com/r.cgi?250640/hosting.html
> >>>
> >>> Best,
> >>> Dave Nathanson
> >>> Mac Medix
> >>>
> >>>> On Jul 20, 2014, at 4:38 AM, Russell Woodford
>  wrote:
> >>>>
> >>>>

Re: [Mailman-Users] Emails lost due to receipient spam filters

2014-08-28 Thread Brian Carpenter
Hi Alan:

Are you aware of the DMARC issue that list owners are facing when allowing
Yahoo and AOL members to post to a list? Please see the following:

http://wiki.list.org/pages/viewpage.action?pageId=17891458

Are you using the From_Is_List option on the general options page? If you
are, what setting do you have it set to?

We were/are having issues emailing Gmail users when using the mung setting
so we are now instructing our mailman clients to use the "Wrap Message"
setting. Google considers any email that breaks the 5322 RFC standard to be
a violation of their best practices for sending bulk mail. Also you can use
the following form to talk to Google:


https://support.google.com/mail/contact/msgdelivery

https://support.google.com/mail/contact/bulk_send_new?rd=1

Here is their Bulk Senders Guidelines:

https://support.google.com/mail/answer/81126



Brian Carpenter
EMWD.com

Providing Cloud and Mailman hosting Services and more for many years.

T: 336.755.0685
E: br...@emwd.com
www.emwd.com
www.mailmanhost.com

 



> -Original Message-
> From: Mailman-Users [mailto:mailman-users-
> bounces+brian=emwd@python.org] On Behalf Of Alan Meyer
> Sent: Thursday, August 28, 2014 2:58 AM
> To: Mailman-Users@python.org
> Subject: [Mailman-Users] Emails lost due to receipient spam filters
> 
> Hi,
> 
> I recently set up a Ubuntu 14.04 server with Mailman 2.1.16.  It took a
while
> for me to configure because I needed to modify the setup procedure from
> Ubuntu's instructions to what the mailman documentation suggested (no
> use of the postfix-to-mailman.py script).
> 
> At any rate, my main goal has been to use mailman for an Indian Guides
> group, which for years has just been an email list of about 50
> people.  Mailman seemed like a great option to help ensure that all of the
> members are accounted for in each email and to have archives available.
> 
> The problem that I'm having is that for some people on the list, they
don't
> reliably get their emails.  Mostly, this is from members that are on
gmail.com
> or hotmail.com or in some cases ymail.com.  The "lost" emails get stuck in
> their spam filter, and in some cases hotmail users don't get their emails
at all.
> 
> I did some testing with a practice list I created (sending to my own set
of
> yahoo, gmail accounts), where my yahoo account was sending to members
> on a gmail account.  I found no issue sending directly from yahoo to
gmail,
> but from yahoo->mail list->gmail got caught in the gmail's spam filter. 
The
> gmail account spam folder would flag it and give me a note something to
the
> effect of "The sender's yahoo.com address could not be confirmed".
> 
> Furthermore, in the gmail account, I can mark the email as "Not SPAM" but
> that doesn't help on subsequent emails.
> 
> 
> As an experiment, I changed a few settings (from default Yes to No), but
> these didn't seem to make a difference:
> - Should messages from this mailing list include the RFC 2369 (i.e.
List-*)
> headers? Yes is highly recommended.
> - Should postings include the List-Post: header?
> - Should the Sender header be rewritten for this mailing list to avoid
stray
> bounces? Yes is recommended.
> 
> 
> My search for SPAM hasn't helped (most SPAM issues are related to actual
> SPAM getting in from user accounts).
> 
> Have others encountered this type of issue?  Are there any settings I can
use
> or steps I can take to help resolve this?
> 
> 
> Thanks in advance.
> 
> Sincerely,
> -Alan
> --
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Re: [Mailman-Users] Emails lost due to receipient spam filters

2014-08-28 Thread Brian Carpenter
> -Original Message-
> From: Peter Shute [mailto:psh...@nuw.org.au]
> Sent: Thursday, August 28, 2014 1:07 PM
> To: Brian Carpenter
> Cc: Alan Meyer; Mailman-Users@python.org
> Subject: Re: [Mailman-Users] Emails lost due to receipient spam filters
> 
> > On 29 Aug 2014, at 1:25 am, "Brian Carpenter"  wrote:
> >
> > We were/are having issues emailing Gmail users when using the mung
> setting
> > so we are now instructing our mailman clients to use the "Wrap Message"
> > setting. Google considers any email that breaks the 5322 RFC standard to
> be
> > a violation of their best practices for sending bulk mail. Also you can
use
> > the following form to talk to Google:
> 
> What were the gmail issues, Brian? We're using munging on yahoo and aol
> messages, and haven't seen any problems so far, apart from inconsistent
> Reply All behaviour of some mail clients.
> 
> Peter Shute

Sporadic blocking from Gmail's mail servers but with no error message. Since
Google considers breaking 5322 a bad practice, I am guessing that using mung
may be related to these random blocking. But I am guessing but since
recommending to our clients on our mailman servers, to start using "wrap
message" via the Sender Filters page, we have seen Gmail delivery
improvements and on some servers, the random blocking has cleared up
entirely. I have submitted a ticket with Google but am still waiting to hear
back from them so hopefully I will get a definitive answer to what was going
on.


Brian Carpenter
EMWD.com

Providing Cloud Services and more for over 15 years.

T: 336.755.0685
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Re: [Mailman-Users] dangers of using subject_prefix with new DMARC problems

2014-09-09 Thread Brian Carpenter
> > Shouldn't there be an "or" between 1. and 2? I would have thought if
> you've followed the advice in 1. then 2. shouldn't be necessary. That's
what
> we've done, and it's working ok.
> 
> Regarding
> <http://clientarea.emwd.com/knowledgebase/60/DMARC-and-
> Mailman.html>:
> 
> That's correct.  If you apply any of the DMARC mitigations (from_is_list
> or dmarc_moderation_action) available in the 2.1.18 Mailman release, you
> don't need to do any of the things in item 2 at the above link.
> 
> --
> Mark Sapiro The highway is for gamblers,
> San Francisco Bay Area, Californiabetter use your sense - B. Dylan
> ------

Thank you for pointing that out. I have made the correction. Sorry for the
confusion.


Brian Carpenter
EMWD.com

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Re: [Mailman-Users] Hosted mail vs Mailman

2009-03-20 Thread Brian Carpenter
> Please forgive my very basic noob question.  I just want to be sure I
> understand this correctly.
> 
> I have an email address with an email provider on a completely separate
> host and system.
> 
> I want to use Mailman with this address.  Does Mailman, in essence, act
> as a email client, receiving an email just like any other client
> (Thunderbird, Mutt, etc.) would, act appropriately on it and send out
> the response to a generated list?
> 
> Therefore, I could have Mailman run on a separate web host or whatever,
> and it would use the email address just fine?
> 
> With my email service, I can create email boxes and that is about it.
> I can't do anything else on the server side.
> 
> With my webhosting service, I can do pretty much anything web accessed,
> but I cannot run an email server.
> 
> Thanks for your patience with the new guy.
> 
> Michael
> --

Hi Michael:

Mailman requires a unique host name and the list address, which is an e-mail
address that is used by Mailman, uses this unique host name. So you cannot
use domainexample.com for e-mail on one server and mailman on another
server. However you can use a sub-domain with mailman such as
list.domainexample.com and have your hosting provider or domain registrant
create an A record for the sub-domain and point it to the mailman server. We
do this all the time for our own mailman clients.

You might want to check our mailman services out at
http://emwd.com/mailman.html if you are interested in this type of setup.

Regards,
Brian
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[Mailman-Users] Strange bounce removal issue

2009-03-26 Thread Brian Carpenter
Hey Mailman Users,

I have a strange issue affecting a client's mailing list. It seems the
mailman server is repeatedly removing an e-mail address due to excessive
bounces. I see this in the subscribe log file:

Mar 22 20:38:04 2009 (26386) listname_list.domain.com: deleted
em...@verizon.net; disabled address
Mar 22 20:38:04 2009 (26386) listname_list.domain.com: em...@verizon.net
auto-unsubscribed [reason: BYBOUNCE]
Mar 22 20:53:06 2009 (24019) listname_list.domain.com: deleted
em...@verizon.net; disabled address
Mar 22 20:53:06 2009 (24019) listname_list.domain.com: em...@verizon.net
auto-unsubscribed [reason: BYBOUNCE]
Mar 22 21:08:08 2009 (29528) listname_list.domain.com: deleted
em...@verizon.net; disabled address
Mar 22 21:08:08 2009 (29528) listname_list.domain.com: em...@verizon.net
auto-unsubscribed [reason: BYBOUNCE]
Mar 22 21:23:10 2009 (1713) listname_list.domain.com: deleted
em...@verizon.net; disabled address
Mar 22 21:23:10 2009 (1713) listname_list.domain.com: em...@verizon.net
auto-unsubscribed [reason: BYBOUNCE]
Mar 22 21:38:11 2009 (5212) listname_list.domain.com: deleted
em...@verizon.net; disabled address
Mar 22 21:38:11 2009 (5212) listname_list.domain.com: em...@verizon.net
auto-unsubscribed [reason: BYBOUNCE]
Mar 22 21:53:13 2009 (7199) listname_list.domain.com: deleted
em...@verizon.net; disabled address
Mar 22 21:53:13 2009 (7199) listname_list.domain.com: em...@verizon.net
auto-unsubscribed [reason: BYBOUNCE]
Mar 22 22:08:14 2009 (10748) listname_list.domain.com: deleted
em...@verizon.net; disabled address

These entries actually go on for about 3 days, and seem to occur in the late
evening/ early morning hours. Since the administrator of the list is
notified when a member is removed due to bounces, he keeps receiving
repeated notices regarding the same e-mail address.

This issue does effect different e-mail address but the same list and it is
very random. I have not received any reports from my other clients, just
this particular one.

I really could use some assistance in troubleshooting this. Thanks!

Regards,
Brian
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Re: [Mailman-Users] Strange bounce removal issue

2009-03-26 Thread Brian Carpenter
> all, his bounce proccessing is too strict. He has
> bounce_score_threshold <= 1 and bounce_you_are_disabled_warnings = 0
> so the member is removed on the first bounce.

Thanks for the reply Mark. I checked the bounce settings and the
bounce_score_threshold is set to 5 and bounce warnings set to 0.

> 
> There also appears to be some kind of SMTP delivery problem causing
> intermittent bounces. Check your MTA logs and Mailman's smtp-failure
> log to see if you can determine what's happening.

I checked the log file and the 2 e-mail addresses that this issue occurred
with are both non-existing e-mail accounts according to the exim_mainlog
file.

> 
> The puzzle is how does the same address keep getting re-subscribed so
> it can be unsubscribed again.

See that is the mystery.

> 
> One curious thing about the above subscribe log entries: they occur at
> 15 minute intervals, which is normal for BounceRunner bounce queue
> processing, but each one has a different PID. Could it be that
> BounceRunner is dying and restarting each time? Check Mailman's error
> and qrunner logs. Maybe what I say about settings above isn't it at
> all. Maybe there are people at the threshold, and some processing
> glitch which prevents the runner from saving the list after the
> unsubscribe.

I will look at those and see if I can dig up anything.

Thanks again.

Regards,
Brian
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[Mailman-Users] A question on undeliverables

2009-04-29 Thread Brian Carpenter
Hi Everyone,

I have a client who is not using Mailman's automatic bounce processing.
However he wants to be able to receive any undeliverable notification that
his list encounters when a post is sent to it so he can manually remove the
trouble e-mail account himself. Is there a way to configure the list to do
that? I setup a test list myself to see if I could get undeliverable
messages sent to myself as the list owner but to no avail.

Am I missing something simple here? 

Regards,
Brian
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Re: [Mailman-Users] mailing list support

2009-06-04 Thread Brian Carpenter
> My question is can you tell me if there
> is
> someplace out there where we can create a mailing list?  I am a novice
> at
> the mailing list so I could very easily be using the wrong terms, not
> too
> sure.  What I am looking for is to create a list that our membership
> could
> subscribe and unsubscribe to through a secure web site that we could
> send
> out a monthly newsletter through and occasional other items.  Our
> current
> address is ny-glenlake.org <http://www.ny-glenlake.org/> .  I try to
> keep
> this information as up to date as possible on our web site; however we
> have
> members who for various reasons are able to get e-mail but not look at
> web
> sites.
> 
> Thank you in advance for any assistance that you might be able to
> provide.
> 
> Terry Munk
> 
> webmas...@ny-glenlake.org
> 

Hi Terry:

I would like to take the time to invite you to check out our mailman
services. I believe our service is exactly what you are looking for. You can
get more information about our mailman list hosting at
http://www.emwd.com/mailman.html. Feel free to contact me off list if you
need more information.


Have a great week.  :^)

Regards,
Brian Carpenter
EMWD.com


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Re: [Mailman-Users] email list

2009-06-17 Thread Brian Carpenter
> Hi,
> I was with a small business that used mail-man to organize our email
> list.  We had a web guy (a friend who was paid in trade) who set this
> up and was in charge of our website.  He got swamped with paid work
> and basically left us at the altar (stranded!)  He no longer really
> offered help on how to get access to our website.  Thankfully we still
> have access to our mail man email list.  Recently this small business
> has changed hands and now it's just me in charge of the email list.
> We'd like to continue using mailman but I'm afraid that since we
> didn't set it up and aren't on any pay schedule with the site, that it
> will get taken out from under us.
> 
> The mailing list is called likewater-news mailing list, and was set up
> by Bruce Weber.  We are now called the Tree of Life instead of Like
> Water.  We'd really like to keep using it so any advice you have would
> be great!  Thanks a lot.
> Jaclyn Morrow
> 
> The Tree of Life Cultural Arts Studio
> 734 433 0697
> 6065 Sibley Rd, Chelsea MI 48118
> www.treeeoflifestudio.org
> 
> 

Hi Jaclyn:

My recommendation is to move your list to another hosting provider. You can
check us out at http://www.emwd.com/mailman.html. Also there is a list of
mailman friendly providers at
http://wiki.list.org/display/COM/Mailman+hosting+services.

We can help you migrate your list and archives to our services if you decide
to move your list to our services.


Have a great week.  :^)

Regards,
Brian Carpenter
EMWD.com

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Re: [Mailman-Users] free Mailman hosting

2009-06-22 Thread Brian Carpenter
No you but you can check us out at http://www.emwd.com/mailman.html. Our
prices start out at $4 per month per list.

Have a great week.  :^)

Regards,
Brian Carpenter
EMWD.com


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> -Original Message-
> From: mailman-users-bounces+brian=emwd@python.org [mailto:mailman-
> users-bounces+brian=emwd@python.org] On Behalf Of Antonio Piu
> Sent: Friday, June 19, 2009 8:11 PM
> To: mailman-users@python.org
> Subject: [Mailman-Users] free Mailman hosting
> 
> Hi all!
> Does anybody know some free Mailman hosting services?
> I could not find anything.
> 
> Thank you for your help.
> 
> Antonio
> --
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> users%40python.org/
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> users/brian%40emwd.com
> 
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Re: [Mailman-Users] need advice - our mailman server is down

2009-07-30 Thread Brian Carpenter
> In fact about  6 other ham radio clubs in our area were also affected.
> 
> I looked into yahoo & Google groups to replace the Mailman reflector.
> Personally I do not care for them because it is NOT what "mailman " can
> provide.
> just a simple way to send out group emails to the subscribed members
> our our
> list .
> 
> My question is .. I am looking for an existing mailman server that
> would be
> willing to
> allow our club space on their server for our mailing list.
> 
> your help would be appreciated
> 
> my direct email is luke  @  gmail.com
> 
> thanks,  Luke
> 

Hi Luke:

Please check out our Mailman hosting service at
http://www.emwd.com/mailman.html. I am sure we can be of assistance to you.

Have a great week.  :^)

Regards,
Brian Carpenter
EMWD.com


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Re: [Mailman-Users] Small list for club

2009-09-11 Thread Brian Carpenter
> I am a member of a cigar club that would like to make use of a mailing
> list.  I would like to use mailman for the list.  I hear running your
> own email server can be a headache because of all of the security
> concerns.  Is there a free service available for small clubs to make
> use of the mailman mailing list?  If not can I run a mailman mailing
> list from my home using a broadband connection, dyndns, and a linux
> box, or should I be looking into hosting options?  If hosting is the
> way to go can someone point out a mailman list provider that may fit
> my needs?
> 
> Thanks,
> Mike
> --

Hi Mike:

I recommend you check out our mailman service at
http://www.emwd.com/mailman.html. We are not free but we are not expensive
either. Small clubs such as yours makes up a good percentage of our mailman
clients.

Have a great weekend.  :^)

Regards,
Brian Carpenter
EMWD.com


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[Mailman-Users] Archives Index Page Blank

2010-01-07 Thread Brian Carpenter
Hello MM Community

 

I was notified by a client that his archives for his list was not showing
up. When I investigated, I found out all of his archive index pages are
blank, i.e. file size 0. He has 13 lists. The server he is on is a shared
hosting server with other mailman lists (cpanel environment). However this
issue did not affect any other clients. What in the world could have zeroed
out his archive index page (index.html) on all of his lists? Any ideas?

 

Needless to say I am quite concerned and confused.

 

Thanks.

 

Regards,

Brian Carpenter

EMWD.com

 



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Re: [Mailman-Users] Archives Index Page Blank

2010-01-07 Thread Brian Carpenter
> -Original Message-
> From: Mark Sapiro [mailto:m...@msapiro.net]
> Sent: Thursday, January 07, 2010 9:45 PM
> To: Brian Carpenter; mailman-users@python.org
> Subject: Re: [Mailman-Users] Archives Index Page Blank
> 
> Brian Carpenter wrote:
> >
> >I was notified by a client that his archives for his list was not
> showing
> >up. When I investigated, I found out all of his archive index pages
> are
> >blank, i.e. file size 0. He has 13 lists. The server he is on is a
> shared
> >hosting server with other mailman lists (cpanel environment). However
> this
> >issue did not affect any other clients. What in the world could have
> zeroed
> >out his archive index page (index.html) on all of his lists? Any
> ideas?
> 
> 
> Is it only the archives/private/LISTNAME/index.html files that are
> null? Is everything else in the archives/private/LISTNAME/ directories
> as it should be including the files in
> archives/private/LISTNAME/database?
> 
> The archives/private/LISTNAME/index.html file is rewritten with every
> post and never with no data unless the archtoc.html (or
> archtocnombox.html) and arctocentry.html templates are empty.
> 
> Is there anything in Mailman's error log?
> 
> --
> Mark Sapiro The highway is for gamblers,
> San Francisco Bay Area, Californiabetter use your sense - B. Dylan


Hi Mark,

I think I figured out what the problem is. cPanel in its latest release is
now calculating the disk space used by an account's mailing list(s). The
error message I found regarding this particular user was "disk quoted
exceeded" messages. The problem here is this particular user is only using
60% of his allotted disk space. That seems to be a problem with cPanel's
implementation of this new feature.

What seems to be a bug in mailman however is the nulling out of the
index.html page when this particular error occurs. Here is the complete
error message in the error log:

Jan 07 17:19:06 2010 (7341) Traceback (most recent call last):
  File "/usr/local/cpanel/3rdparty/mailman/Mailman/Queue/Runner.py", line
120, in _oneloop
self._onefile(msg, msgdata)
  File "/usr/local/cpanel/3rdparty/mailman/Mailman/Queue/Runner.py", line
191, in _onefile
keepqueued = self._dispose(mlist, msg, msgdata)
  File "/usr/local/cpanel/3rdparty/mailman/Mailman/Queue/ArchRunner.py",
line 73, in _dispose
mlist.ArchiveMail(msg)
  File "/usr/local/cpanel/3rdparty/mailman/Mailman/Archiver/Archiver.py",
line 216, in ArchiveMail
h.processUnixMailbox(f)
  File "/usr/local/cpanel/3rdparty/mailman/Mailman/Archiver/pipermail.py",
line 580, in processUnixMailbox
self.add_article(a)
  File "/usr/local/cpanel/3rdparty/mailman/Mailman/Archiver/pipermail.py",
line 621, in add_article
filename))
  File "/usr/local/cpanel/3rdparty/mailman/Mailman/Archiver/HyperArch.py",
line 1119, in write_article
f.close()
IOError: [Errno 122] Disk quota exceeded

Brian
EMWD.com

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Re: [Mailman-Users] Removing archives query.

2010-01-08 Thread Brian Carpenter
> -Original Message-
> From: mailman-users-bounces+brian=emwd@python.org [mailto:mailman-
> users-bounces+brian=emwd@python.org] On Behalf Of Stephen J.
> Turnbull
> Sent: Friday, January 08, 2010 9:33 PM
> To: John Fitzsimons
> Cc: mailman-users@python.org
> Subject: [Mailman-Users] Removing archives query.
> 
> John Fitzsimons writes:
> 
>  > If it is then are there any plans for us CPanel users to be able to
>  > remove archives in a future Mailman release please ?
> 
> John, it's not called "free software" because you pay nothing for it.
> It's call "free software" because you, and I, and the general public
> are licensed to do almost anything with the software.  The only
> condition in this license that matters is that if we redistribute any
> form of Mailman, we must provide the *recipient* with the source code
> of the program.  (Note: *not* "the public"; that's important.)
> 
> The company that provides cPanel has taken advantage of this license
> offered to *all* in the public to incorporate GNU Mailman in their
> hosting product.  This relationship is entirely one-sided: they take
> the Mailman code, but have *never* provided any input to development
> or support of Mailman users that I know of.
> 
> Yes, CPanel has its conveniences.  It also has its inconveniences, and
> *those are entirely your problem* because we have no claim at all on
> cPanel's attention, by the *vendor's* choice.  Please stop posting
> about cPanel here, and take responsibility for *your* choice.
> 
> If you want to help, including helping yourself, you can
> 
> (1) Go talk to your service provider, and see if you can get them to
> give you a copy of the cPanel version of Mailman.  Make a diff and
> post it online, and to the mailman-develop...@python.org mailing
> list.  According to the Mailman license, if you can get somebody
> to voluntarily give you a copy of a legitimately received copy,
> you do have the right to do that.  In the future, if you have a
> problem (bug) with cPanel Mailman, you can point the developers to
> that copy, and (if they have time), you may get some help.
> 
> Missing features are still your problem, whether they are
> something that cPanel has subtracted or something that Mailman
> could do but doesn't.  You might get some sympathy for the latter,
> of course.
> 
> (2) Talk to the cPanel people, find out what their plans are, and post
> the answers here.  If they ask you *not* to do that, post simply
> that fact.  Better yet, add either kind of answer to the FAQ on
> cPanel.
> 
> These are not things Mailman developers can do *for* you.  These
> companies talk only to their customers (if they even do that).
> 
> Alteratively, you could bite the bullet, and ask for help in
> installing your own Mailman, and have access to all the facilities, as
> well as receiving much more detailed (not to mention enthusiastic)
> help on this list and (often) in private.
> 
> It's called "free software" because *the choice is yours*.

Wow! That is a harsh reply.

I think all John was trying to find out was how to remove their archives
without having direct access to the backend of mailman. Unfortunately there
is not. However John's hosting company should be able to assist him in doing
that. We have when requested by our own clients.

He is really not posting about cPanel here. He is simply trying to get some
assistance with Mailman which he is using via his cPanel hosting account. He
may be perhaps confused about the relationship between cPanel and Mailman
which is understandable.

On a positive note, cPanel has introduce a large number of folks to Mailman
who would have otherwise been ignorant of its existence.

Brian
EMWD.com

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Re: [Mailman-Users] (no subject)

2010-01-15 Thread Brian Carpenter
> -Original Message-
> From: mailman-users-bounces+brian=emwd@python.org [mailto:mailman-
> users-bounces+brian=emwd@python.org] On Behalf Of rguket...@aol.com
> Sent: Thursday, January 14, 2010 1:32 PM
> To: mailman-users@python.org
> Subject: [Mailman-Users] (no subject)
> 
> Hi
> 
> I use your mailing list service through lunar pages, I am the
> admistrator
> and for some reason about a month ago some of the people on the list
> dont
> get  every email.  I went in and looked and they arent bounced what
> should i
> do.
> 
> thanks
> Rosemary Guketlov
> _www.icsspotswood.org_ (http://www.icsspotswood.org)
> _icsexpr...@icsspotswood.org_ (mailto:icsexpr...@icsspotswood.org)

You will probably need to contact Lunarpage's technical support to see what
is going on. They should be able to assist you. You will need to provide
them your list email address, the subject line of your the last non-received
post, its date/time stamp, and the e-mail addresses of those who did not
receive the message.

My experience is this tends to end up being an issue on the list member's
end, i.e. either due to an overzealous spam filter, full mailbox, etc.

Brian
EMWD.com
Mailmanhosting.com

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Re: [Mailman-Users] mailman enquiry

2010-01-15 Thread Brian Carpenter
> -Original Message-
> From: mailman-users-bounces+brian=emwd@python.org [mailto:mailman-
> users-bounces+brian=emwd@python.org] On Behalf Of Rohaniah Noor
> Sent: Thursday, January 14, 2010 10:37 AM
> To: mailman-users@python.org
> Subject: [Mailman-Users] mailman enquiry
> 
> sir . madam,
> 
> i am using mailman in my domain of budaklaw.com for 6 months.
> the problem is now that i got warning from the web hosting company that
> my
> domain is sending spam just because i and my friends are sending email
> using
> mailman mailing list service.
> FYI, there are only about 45 - 50 email address in my mailing list.
> 
> so, may i have your recommendation on how to settle this problem?
> i need to use mailing list.
> 
> thank you
> --
> Rohaniah Noor
> rohaniahn...@gmail.com
> http://rohaniahnoor.blogspot.com
> --

What reasons are they giving for this allegation? Are folks on your list
reporting you as a spammer? I know this tends to happen with AOL and Yahoo!
users. Are you using a double-opt in subscription policy with your list and
its subscribers?

Brian
EMWD.com
Mailmanhosting.com

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Re: [Mailman-Users] Hi There If You Can Help!

2010-02-09 Thread Brian Carpenter
> Hallo,
>  I own this website _www.publiceyesite.org_
> (http://www.publiceyesite.org)
> and the server is  _www.Emuma.Emuam.Net_ (http://www.Emuma.Emuam.Net)
> ,
> Lately there has  been a lot of problems in the mailing list like the
> web
> doesn't exits or there  is a bug. Sometimes the mailing list doesn't
> work at
> all. It is nice I  remembered to contact you to help clean any mess in
> it.
> 
> We use the web to communicate within East African Community largely
> Kenyans. Can You help please?
> 
> Thanks and Bye.
> Patrick L Okeyo
> 551-208-8088
> --

Hi Patrick:

You probably need to contact your hosting provider, emuma.net regarding your
problems. They would be your first line of technical support. If they won't
help then I suggest finding another provider that will provide reliable
mailman hosting and support when you need it.

If you don't get satisfaction then check us out at
http://www.mailmanhost.com or http://www.emwd.com.

Regards,
Brian Carpenter
EMWD.com
dotList: http://www.mailmanhost.com


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Re: [Mailman-Users] SSPS-L mailing list using Mailman

2010-02-23 Thread Brian Carpenter
> -Original Message-
> From: mailman-users-bounces+brian=emwd@python.org [mailto:mailman-
> users-bounces+brian=emwd@python.org] On Behalf Of PegasusII
> Sent: Monday, February 22, 2010 2:19 PM
> To: mailman-users@python.org
> Subject: [Mailman-Users] SSPS-L mailing list using Mailman
> 
> 
> 
> My organization, the South Shore Power Squadron, maintains a mailing
> list
> using Mailman. We recently had a falling out with several of our
> members.
> They are now using the list to communicate with its subscribers and
> advance
> their own agenda. Is there anything that can be done by the list
> administrators to mitigate this? As it is an open list, unsubscribing
> these
> members would be pointless. Is there a way to "close" the list or
> filter/force a moderator review of submissions from certain members?
> 
> 


You should be able to login into the list administrator interface and check
the "mod" box for those members on the membership management page. That will
put those members on moderator status.

Thank you for using EMWD.

Regards,
Brian Carpenter
EMWD.com


Mailman hosting @ http://www.mailmanhost.com

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Re: [Mailman-Users] Please don't make me go to FAQ or lsit serv!!!

2010-02-24 Thread Brian Carpenter
> Subject: [Mailman-Users] Please don't make me go to FAQ or lsit serv!!!
> 
> I hope someone can work with me directly, thank you.
> 
> I need to set a control so no one can reply to an entire list.  My
> lists are
> served by Bluehost, but they tell me I have to deal with Mailman
> because you
> handle my basic mailing lists.
> 
> Yesterday I sent out an email to one of my lists, and someone replied,
> thinking it would just go to me, but it went to the whole group.  The
> whole
> group then got embroiled in replies, comments, more replies, etc.  All
> of
> this paralyzed my email, and I wasn't able to tell them to just stop.
> There
> are 622 on the list and when I tried to write to even one person, I
> rec'd an
> error message that I had exceeded the 750 per hour.  Now a certain
> amount of
> them want to be unsubscribed, which is fine, but I need to make sure
> this
> doesn't happen again.
> 
> Please advise.
> 
> Thank you.
> 
> Gail
> 
>

Hi Gail: 

I assume your list is supposed to be an announcement only/newsletter list
and not a discussion list. When something like that happens the first thing
you want to do is set Emergency Moderation to on. Then you need to see all
of your members' moderation bit to on on the membership management page.
Finally you will want to go to privacy options -- sender filters, and make
sure you have the following options set:

By default, should new list member postings be moderated? Yes
Action to take when a moderated member posts to the list. Hold or if it is
not a discussion list then to reject or discard. I prefer discard.

The error message you received about the 750 per hour is from your wonderful
host, Bluehost. They throttle their mailservers (limit the amount of mail
their users can send per hour) which makes any active mailman list
problematic and refuses to give even basic support for the software that
they include with their hosting services.

If Bluehost's policies and support becomes too problematic then check out
our mailman service at http://mailmanhost.com. Please keep in mind that this
was not the fault of Mailman but of your host and the way you had your list
configured.

Brian
Mailmanhost.com
EMWD.com

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Re: [Mailman-Users] lock error: lifetime has expired, breaking problem

2010-02-25 Thread Brian Carpenter
> Are there extraneous qrunners running? (try "ps -fAw | grep Runner" to
> see if there's more than one of each runner.)
> 
> --
> Mark Sapiro The highway is for gamblers,
> San Francisco Bay Area, Californiabetter use your sense - B. Dylan

You're awesome Mark. There was a free radical in the way of an extra bounce
runner that refused to die when Mailman was stopped. Killing that process
corrected the problem.

Appreciate the help as always!

Brian
(going to create a web site call www.inaweofmarksapiro.com)

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Re: [Mailman-Users] Unexplained unsubscribes of yahoo.com email addresses

2010-03-01 Thread Brian Carpenter
> -Original Message-
> From: mailman-users-bounces+brian=emwd@python.org [mailto:mailman-
> users-bounces+brian=emwd@python.org] On Behalf Of J.R. Constance
> Sent: Monday, March 01, 2010 10:23 AM
> To: Mailman Users
> Subject: [Mailman-Users] Unexplained unsubscribes of yahoo.com email
> addresses
> 
> I run a few Mailman mailing lists (2.1.12cp3 - 42 lists with 500
> subscribers max on each list) for a professional association that I
> belong to. Over the last three days I have had a series of unexplained
> unsubscribes from one of the lists, and almost all of the unsubscribed
> email addresses are yahoo.com addresses. None of the admins has done a
> mass removal, so is there any way for me to determine why these email
> addresses were unsubscribed? Anything in the log files?
> 
> This is the only list that I am seeing this on.
> 
> Thanks,
> 
> J.R.
> 
> 
> J.R. Constance
> Rodric Consulting, LLC
> j...@rodricon.com
> Phone:  720.339.3646
> 

You can check your mail log to see if you are seeing a high number of Yahoo!
deferrals. If so then those deferrals may be behind those unsubscribes,
especially if they have been unsubscribed due to excessive bounces. Checking
the mailman/logs/subscribe log should show you the reason behind these
recent unsubscribes.

Brian
http://mailmanhost.com


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Re: [Mailman-Users] Unexplained unsubscribes of yahoo.comemail addresses

2010-03-01 Thread Brian Carpenter
> my experience, Yahoo always ultimately accepts the message before the
> MTA gives up and returns failure to Mailman.

We have a server where this problem is happening and in the case of this
particular server (being solely used by a single non-profit organization)
Yahoo is being VERY persistent in delaying their messages and they are
seeing Yahoo.com addresses being unsubsribed. We are in the process of
working with Yahoo in trying to get this server whitelisted with them.

Brian
http://mailmanhost.com


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Re: [Mailman-Users] Unexplained unsubscribes of yahoo.com email addresses

2010-03-01 Thread Brian Carpenter
> Brian Carpenter wrote:
> >
> >We have a server where this problem is happening and in the case of
> this
> >particular server (being solely used by a single non-profit
> organization)
> >Yahoo is being VERY persistent in delaying their messages and they are
> >seeing Yahoo.com addresses being unsubsribed. We are in the process of
> >working with Yahoo in trying to get this server whitelisted with them.
> 
> 
> Very persistent as in delaying for more than 5 days, or is your MTA's
> retry period shorter than that?
> 
> I'm sure you know what's happening in your case; maybe I'm just lucky,
> but I think my Yahoo deferrals/retries always succeed within way less
> than 24 hours.
> 
> 
> I think Yahoo is wrong in this. If the deferrals are a form of
> greylisting, there's no point in deferring more than once. One delayed
> retry proves the sending MTA is going to retry and subsequent
> deferrals are pointless. On the other hand, if they're never going to
> accept the mail, they should reject it outright with a 5xx. The only
> result from deferring multiple times and then accepting is to cause
> problems for their users resulting from delayed mail and to waste
> network resources with all the unnecessary retries.
> 
> 
> --
> Mark Sapiro The highway is for gamblers,
> San Francisco Bay Area, Californiabetter use your sense - B. Dylan

For cPanel servers the default is 4 days which is what we use. For this
particular client, they have over a hundred active discussion mailing lists.
They are small lists in regards to members but they are active and the mail
queue just keeps filling up due to Yahoo! terrible deferral policies.

Totally agree with your rant. Right on target.

Regards,
Brian Carpenter
http://mailmanhost.com

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Re: [Mailman-Users] good web hosting company for Mailman?

2010-03-11 Thread Brian Carpenter
> -Original Message-
> From: mailman-users-bounces+brian=emwd@python.org [mailto:mailman-
> users-bounces+brian=emwd@python.org] On Behalf Of nigel white
> Sent: Wednesday, March 10, 2010 4:03 PM
> To: mailman-users@python.org
> Subject: [Mailman-Users] good web hosting company for Mailman?
> 
> My hosting company have just put a ceiling on the number of emails our
> domain can post in an hour = 100. This is hopeless for us, as one email
> sent to a list with 98 members = 98 emails, in their book. Consequently
> loads of my emails are being discarded by the server and my punters are
> cross.
> 
> Another drawback of my host, for Mailman admin, is that Mailman can
> only
> be installed via CPanel. Also SSH terminal access is not permitted. Its
> all very limiting.
> 
> Which hosts are good for Mailman? Who do you folks use? I have a
> preference for small UK companies, but any efficient and good value
> suggestions are welcome.
> 
> Best wishes
> Nigel
> 
> --
> Headingley Community web site
> www.headingley.org

Hi Nigel:

You can view a list of friendly mailman hosts at
http://wiki.list.org/display/COM/Mailman+hosting+services.

I will also invite you to take a look at our services at
http://mailmanhost.com. We impose no sending limits on any of our mailman
clients. Though we are an American company, we are seeing a large influx of
UK clients to our services. 

> Also SSH terminal access is not permitted. Its
> all very limiting.

The only way you will gain access to the backend of Mailman is to have root
access to the server and this can only be accomplished via a VPS or
dedicated server. Having ssh access on a shared hosting account will still
not allow you to access the scripts that are contained in the
mailmaninstallation/bin/ directory. However most end users of mailman do not
need access to these scripts. At least that has been our experience.

Feel free to contact me off list if you additional questions.

Brian
Mailmanhost.com


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Re: [Mailman-Users] mailman

2010-03-16 Thread Brian Carpenter
> Hi There
> 
> Please help with the following problem.
> 
> 
> 
> with mailman I need to send a mail to the name of the mailing list, but
> its not going to the email on the list, I sent a mail to the list name
> for example, testl...@canit.co.za but im not getting the mail, do i
> need to send it from a specifiv account? what must i do?
> 
> thanks chanan

This depends on your list settings. Here are some of the common reasons why
mail doesn't reach a list when coming from a certain e-mail addres:

1. You are posting from a non-member e-mail address
2. You are posting from a moderated member's e-mail address and you have
your list configured to discard messages from moderated members.

I would check your list settings and make sure the e-mail address you are
posting from is either setup as an administrator or moderator or if you want
it subscribed as a member, make sure your moderation bit is set to off for
that particular address.

Regards,
Brian Carpenter
Mailmanhost.com
EMWD.com


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[Mailman-Users] Encoding Error in Mailman

2010-07-20 Thread Brian Carpenter
Hi All:

Hope everyone is having a nice summer.

Yesterday I had a UK client have two messages from two different posters
shunted for the following reason:

Jul 19 05:24:03 2010 (28056) Uncaught runner exception: windows-1252
Jul 19 05:24:03 2010 (28056) Traceback (most recent call last):
  File "/usr/local/cpanel/3rdparty/mailman/Mailman/Queue/Runner.py", line
120, in _oneloop
self._onefile(msg, msgdata)
  File "/usr/local/cpanel/3rdparty/mailman/Mailman/Queue/Runner.py", line
191, in _onefile
keepqueued = self._dispose(mlist, msg, msgdata)
  File "/usr/local/cpanel/3rdparty/mailman/Mailman/Queue/OutgoingRunner.py",
line 74, in _dispose
self._func(mlist, msg, msgdata)
  File "/usr/local/cpanel/3rdparty/mailman/Mailman/Handlers/SMTPDirect.py",
line 132, in process
Decorate.process(mlist, msg, msgdata)
  File "/usr/local/cpanel/3rdparty/mailman/Mailman/Handlers/Decorate.py",
line 133, in process
msg.set_payload(payload, newcset)
  File "/usr/local/lib/python2.4/email/Message.py", line 218, in set_payload
self.set_charset(charset)
  File "/usr/local/lib/python2.4/email/Message.py", line 242, in set_charset
raise TypeError(charset)
TypeError: windows-1252

Jul 19 05:46:50 2010 (28056) Uncaught runner exception: iso-8859-1
Jul 19 05:46:50 2010 (28056) Traceback (most recent call last):
  File "/usr/local/cpanel/3rdparty/mailman/Mailman/Queue/Runner.py", line
120, in _oneloop
self._onefile(msg, msgdata)
  File "/usr/local/cpanel/3rdparty/mailman/Mailman/Queue/Runner.py", line
191, in _onefile
keepqueued = self._dispose(mlist, msg, msgdata)
  File "/usr/local/cpanel/3rdparty/mailman/Mailman/Queue/OutgoingRunner.py",
line 74, in _dispose
self._func(mlist, msg, msgdata)
  File "/usr/local/cpanel/3rdparty/mailman/Mailman/Handlers/SMTPDirect.py",
line 132, in process
Decorate.process(mlist, msg, msgdata)
  File "/usr/local/cpanel/3rdparty/mailman/Mailman/Handlers/Decorate.py",
line 133, in process
msg.set_payload(payload, newcset)
  File "/usr/local/lib/python2.4/email/Message.py", line 218, in set_payload
self.set_charset(charset)
  File "/usr/local/lib/python2.4/email/Message.py", line 242, in set_charset
raise TypeError(charset)
TypeError: iso-8859-1

Looking at the error log, the above type of error message is VERY rare
however it is strange that I had two of these show up within a close time of
each other. The question that I have is does the above error message
indicate a problem going on with the mailman server or was there an issue
going on with the posters' email formatting?

Thanks for any insight into this problem.

Regards,
Brian Carpenter
EMWD.com


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Re: [Mailman-Users] Is Mailman right for us?

2010-07-21 Thread Brian Carpenter
> -Original Message-
> From: mailman-users-bounces+brian=emwd@python.org
[mailto:mailman-users-
> bounces+brian=emwd@python.org] On Behalf Of Alison Epstein
> Sent: Wednesday, July 21, 2010 5:12 AM
> To: mailman-users@python.org
> Subject: [Mailman-Users] Is Mailman right for us?
> 
> Hello,
> 
> We're considering using Mailman for our organization's listservs. But
> I'm having trouble finding a demo to try or some screen snapshots so
> that I can even determine if this is the right software for us.
> 
> I need something for our discussion lists. (We also have announce-only
> lists.)
> 
> The discussion lists ideally would have an archive that is accessible.
> 
> Also, some of our lists need to have the ability to have multiple
> "moderators / posters" who may or may not be list subscribers. For
> instance, we have staff in Jerusalem & Chicago. We have mailing lists
> for each office, but all staff members can post to either list. For
> example: A Jerusalem staff member can send a message that only the
> Chicago staff will receive.
> 
> Can you point me to a demo to try or a good place to find these answers?
> 
> Thanks so much in advance,
> Alison Epstein
> 
> 
> --
> 
> Sign up for The Melton Israel Seminar - The Ultimate On-Site Learning
> Experience
> 
> Alison Epstein
> FMAMS web-content coordinator
> aepst...@fmams.org.il

Hi Alison:

Mailman includes archiving that can be set for public or private viewing.
You can also setup non-members to have the ability to post to a list that
they are not a member of. Mailman also supports multiple moderators.

We have some screenshots of mailman setup at
http://www.emwd.com/mailman_screenshots/.

I am not sure if you are planning on setting this up in-house but I would
like to invite you to view our mailman service at
http://www.emwd.com/mailman.html. Please let me know if we can be of service
to your organization. If you would like we could setup a demo list for you
to try out.

Have a great day.

Regards,
Brian Carpenter
EMWD.com
Mailmanhost.com


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[Mailman-Users] Real Names on Roster

2011-05-23 Thread Brian Carpenter

Hello Mailman Community:

What change do I need to make to mailman's configuration to allow real 
names to show up on any lists' roster? I did some searching around and 
did not find an answer. I did read one post that stated that some sort 
of configuration setup that allows for this would be implemented in 2.2.


Thank you for your assistance.

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Re: [Mailman-Users] Real Names on Roster

2011-05-23 Thread Brian Carpenter
I think the problem is we are using 2.1.14 and not 2.2 which has not 
been released yet.


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On 5/23/2011 4:21 PM, Geoff Shang wrote:

On Mon, 23 May 2011, Brian Carpenter wrote:

What change do I need to make to mailman's configuration to allow 
real names to show up on any lists' roster? I did some searching 
around and did not find an answer. I did read one post that stated 
that some sort of configuration setup that allows for this would be 
implemented in 2.2.


IIRC, this shows up for me, but only if the person subscribed via 
Email which of course sends the name along with the Email address in 
the From line.  Whether or not it will also allow you to add real 
names if you add users as "Firstname Lastname the various add member screens, I don't know.


All this is to say that the names will show up in the Member Name 
column if Mailman knows it.


What version of Mailman are you using?

Or are you asking about something like list_members?  I'm assuming you 
mean the member list in the web interface.


Geoff.


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[Mailman-Users] Attachment URL question in Archive Page

2005-03-02 Thread Brian Carpenter
Hi All:

I am running Mailman 2.1.5p1 under cPanel.

I have question on the URL that shows up for a scrubbed attachment on the
Archive page. Right now the URL shows up in this format:

Url : /pipermail/listname/attachments/20050302/b37e3e52/0001.gif

How can I change this to:

Url :
http://host_name/pipermail/listname/attachments/20050302/b37e3e52/0001.gif

Host_name being the virtual host name of the list. Please help. Thanks.

Have a great day.

Kind regards,
Brian Carpenter
Emerging Markets Web Design, LLC
www.emwd.com


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RE: [Mailman-Users] Attachment URL question in Archive Page

2005-03-04 Thread Brian Carpenter
Hi Mark:

Thank you for the assistance.

The "PUBLIC_ARCHIVE_URL" governs the url to the archives of a list. That is
working fine. The url that I am talking about is the url that shows up when
looking at an archived message that had an attachment scrubbed.

Have a great day.

Kind regards,
Brian Carpenter
Emerging Markets Web Design, LLC
www.emwd.com

-Original Message-
From: Mark Sapiro [mailto:[EMAIL PROTECTED]
Sent: Friday, March 04, 2005 5:35 PM
To: Brian Carpenter; mailman-users@python.org
Subject: Re: [Mailman-Users] Attachment URL question in Archive Page


Brian Carpenter wrote:
>
>I am running Mailman 2.1.5p1 under cPanel.


I'm not sure how cPanel affects this. See
http://www.python.org/cgi-bin/faqw-mm.py?req=show&file=faq06.011.htp


>I have question on the URL that shows up for a scrubbed attachment on the
>Archive page. Right now the URL shows up in this format:
>
>Url : /pipermail/listname/attachments/20050302/b37e3e52/0001.gif
>
>How can I change this to:
>
>Url :
>http://host_name/pipermail/listname/attachments/20050302/b37e3e52/0001.gif
>
>Host_name being the virtual host name of the list. Please help. Thanks.

The default setting in Defaults.py for PUBLIC_ARCHIVE_URL is

PUBLIC_ARCHIVE_URL = 'http://%(hostname)s/pipermail/%(listname)s'

Has this been changed or overridden in mm_cfg.py?

If not, 'hostname' comes from inverting the VIRTUAL_HOSTS dictionary
and looking up the list's host_name attribute in the inverted
dictionary. If not found, DEFAULT_URL_HOST is used, so there should
always be something.

The implication is PUBLIC_ARCHIVE_URL must have been changed.

--
Mark Sapiro <[EMAIL PROTECTED]>   The highway is for gamblers,
San Francisco Bay Area, Californiabetter use your sense - B. Dylan




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Re: [Mailman-Users] Can one use EC2 for bandwidth spikes?

2007-11-07 Thread Brian Carpenter
Hi Chuck:

Actually we charge $4 a month hosting for a list of your size. You can check
out our hosting plan that is designed specifically for mailman users at
http://www.emwd.com/mailman.html. We also do not impose any sort of sending
limits on our mailman clients. We have been doing this for years now.

Kind regards,
Brian Carpenter
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-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of John
W. Baxter
Sent: Wednesday, November 07, 2007 8:51 PM
To: Mailman Users
Subject: Re: [Mailman-Users] Can one use EC2 for bandwidth spikes?

On 11/4/07 12:29 PM, "Chuck Peters" <[EMAIL PROTECTED]> wrote:

> We have a newsletter with 1500+ subscribers which is currently hosted on
my
> friends house.  He has DSL and the connection goes to crap for 5-15
minutes
> every time we send one out, other than that it works fine.  When I looked
at
> some of the low cost hosting options none of them seem to be good because
of
> various limitations like 500 messages per hour.  We send out 1 or 2
> newsletters a week at most so it has been hard to justify spending the
> $40-$100 or more a month for better hosting.
> 
> I have been wanting to try out Amazon's Elastic Compute Cloud,
> http://aws.amazon.com/ec2, and I think it would be really cool to fire up
> the EC2 instance (basically a linux server) for an hour and fire off the
> newsletter.
> Has anyone done this sort of thing?
> 
> I doubt it could it be as simple as making a temporary exim smarthost with
> some configuration tweaks.
> 
> What is required to make this work properly?

Brad points out disk performance issues and others.

In addition, each time you fire up your EC2 server, it gets a dynamically
assigned IP which is virtually certain to differ from the last time.  And
that includes restarts after crashes (but of course they don't crash).

So you have to deal with the usual problems of running mail servers on
dynamic IPs.  Both incoming and outgoing servers in this case...the incoming
problem can be solved by routing through the home server--that leaves the
list members who won't get their copies because the mail comes from a
dynamic pool space--but the list may already have that problem.

So nice as the idea sounds, it likely isn't practical.

Unfortunately, I can't help with specific configurations.

  --John


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Re: [Mailman-Users] How to stop spam emails

2007-12-08 Thread Brian Carpenter
Hi Cyndi:

I have been monitoring your situation. We offer a mailman hosting service
that does not require the client to move their entire hosting to us. Our
mailman clients have access to our mailscanner/spamassassin anti-spam system
for just $2 a month with great success. We have been offering mailman
services now for years and unlike many web hosts out there, we are committed
to supporting our mailman clients and not to ignoring them. Mailman is a
great software and we have enjoyed using and supporting it through the
years.

If you want more information, our mailman page is at
http://www.emwd.com/mailman.html. 

Regards,
Brian
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-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of Mark
Sapiro
Sent: Saturday, December 08, 2007 11:50 AM
To: [EMAIL PROTECTED]; [EMAIL PROTECTED]
Cc: mailman-users@python.org
Subject: Re: [Mailman-Users] How to stop spam emails

Cyndi Norwitz wrote:
>
>Well, I'm happy with my ISP and have no plans to move *again*.  But I will
>ask them again if they can do it.  The reply I got from them was: "In the
>future Sonic.net could integrate SpamAssassin into Mailman but that's not
>currently on anyones plate."


SpamAssassin is much better integrated in the MTA ahead of Mailman, but
if they want to integrate SpamAssassin with Mailman at some point,
refer them to

and
.

-- 
Mark Sapiro <[EMAIL PROTECTED]>The highway is for gamblers,
San Francisco Bay Area, Californiabetter use your sense - B. Dylan

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Re: [Mailman-Users] PHP Script for search archive

2007-12-12 Thread Brian Carpenter
We have come up with a php script that provides a search function for mailman. 
It uses the sphyder search engine and requires a mysql database. The script 
comes with an installation feature that will automatically install sphyder and 
do the initial indexing of the archive. It works with both private and public 
archives. You will need a member subscription to the list in question if the 
archives are private. Once the installation is done then all that is needed is 
to run a cron job that indexes new posts into the mysql database.

The limitations to this script is that it requires a mysql db and can only be 
installed on a list by list basis. Also the search page is NOT integrated with 
archives. It is setup as a separate page outside of the mailing list archives 
however that has not been an issue with our clients. It can probably be 
integrated easy enough into your archives if you want.

If there is enough interest in this then I will make it a free download and 
perhaps someone can create a FAQ entry to the download. Just let me know.

Regards,
Brian
--
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-Original Message-
From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Peter Edley
Sent: Wednesday, December 12, 2007 10:15 AM
To: mailman-users@python.org
Subject: Re: [Mailman-Users] PHP Script for search archive

Not sure if there where any replies to this off list if so could you
please repost to the list since this is somthing I would be interested
in.


On Tue, 2007-12-11 at 12:24 -0300, Hermes PHP wrote:
> Hi,
> 
>  
> 
> Does anyone know of any script in PHP that look inside archives of the list?
> 
>  
> 
> The archives of the list are private.
> 
>  
> 
> 
> 
> Solution in phyton or perl not serve to me, has to be in PHP
> 
>  
> 
> 
> 
> Att,
> 
> 'É um orgulho ter você como nosso cliente'
> 
>  
> Hermes Alves
> Gerente TI
>  
> ArgoHost.net
> Hospedagem Web com Facilidade
>  http://www.argohost.net/> http://www.argohost.net
> Suporte Telefônico: (85) 3264 9944 / (11) 4063 4844 R. 102
> E-mail:  mailto:[EMAIL PROTECTED]>
> [EMAIL PROTECTED]
> 
>  
> 
> 
> 
> --
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> Mailman-Users@python.org
> http://mail.python.org/mailman/listinfo/mailman-users
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> Unsubscribe: 
> http://mail.python.org/mailman/options/mailman-users/peter%40cww.org.uk
> 
> Security Policy: 
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Re: [Mailman-Users] PHP Script for search archive

2007-12-12 Thread Brian Carpenter
All you do is just follow the on screen instructions. You will need to make 
sure you create a database and a database user that is setup to access the 
database. You will need the following information to properly setup sphyder:

database name:
database username:
database password:

You can download the script at the following location:

http://www.emwd.com/download/searchable_archives.tar.bz2

If anyone improves it then please let me know.

Regards,
Brian
--
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-Original Message-
From: Ivan Van Laningham [mailto:[EMAIL PROTECTED] 
Sent: Wednesday, December 12, 2007 11:19 AM
To: Brian Carpenter; mailman-users@python.org
Subject: Re: [Mailman-Users] PHP Script for search archive

Hi All--
Me!  Me!  Me!

;-)  I'm interested, very!

As part of my dedicated server from GoDaddy, which uses Plesk for an 
admin interface, a mysql DB is pre-installed.  How difficult is it for a 
DB neophyte to integrate with an existing setup like that?

Metta,
Ivan

Brian Carpenter wrote:
> We have come up with a php script that provides a search function for 
> mailman. It uses the sphyder search engine and requires a mysql database. The 
> script comes with an installation feature that will automatically install 
> sphyder and do the initial indexing of the archive. It works with both 
> private and public archives. You will need a member subscription to the list 
> in question if the archives are private. Once the installation is done then 
> all that is needed is to run a cron job that indexes new posts into the mysql 
> database.
> The limitations to this script is that it requires a mysql db and can only be 
> installed on a list by list basis. Also the search page is NOT integrated 
> with archives. It is setup as a separate page outside of the mailing list 
> archives however that has not been an issue with our clients. It can probably 
> be integrated easy enough into your archives if you want.
> If there is enough interest in this then I will make it a free download and 
> perhaps someone can create a FAQ entry to the download. Just let me know.
> Regards,Brian--EMWD.com -  'Powered by 
> Techies'
> -Original Message-From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] 
> On Behalf Of Peter EdleySent: Wednesday, December 12, 2007 10:15 AMTo: [EMAIL 
> PROTECTED]: Re: [Mailman-Users] PHP Script for search archive
> Not sure if there where any replies to this off list if so could youplease 
> repost to the list since this is somthing I would be interestedin.
> 
> On Tue, 2007-12-11 at 12:24 -0300, Hermes PHP wrote:> Hi,> >  > > Does anyone 
> know of any script in PHP that look inside archives of the list?> >  > > The 
> archives of the list are private.> >  > > > > Solution in phyton or perl not 
> serve to me, has to be in PHP> >  > > > > Att,> > 'É um orgulho ter você como 
> nosso cliente'> >  > Hermes Alves> Gerente TI>  > 
> ArgoHost.net> Hospedagem Web com Facilidade>  
> http://www.argohost.net/> http://www.argohost.net> Suporte 
> Telefônico: (85) 3264 9944 / (11) 4063 4844 R. 102> E-mail:  
> mailto:[EMAIL PROTECTED]>> [EMAIL PROTECTED]> >  > > > > 
> --> Mailman-Users mailing 
> list> Mailman-Users@python.org> 
> http://mail.python.org/mailman/listinfo/mailman-users> Mailman FAQ: 
> http://www.python.org/cgi-bin/faqw-mm.py> Searchable Archives: 
> http://www.mail-archive.com/mailman-users%40python.org/> Unsubscribe: 
> http://mail.python
.org/mailman/options/mailman-users/peter%40cww.org.uk> > Security Policy: 
http://www.python.org/cgi-bin/faqw-mm.py?req=show&file=faq01.027.htp
> --Mailman-Users mailing 
> [EMAIL PROTECTED]://mail.python.org/mailman/listinfo/mailman-usersMailman 
> FAQ: http://www.python.org/cgi-bin/faqw-mm.pySearchable Archives: 
> http://www.mail-archive.com/mailman-users%40python.org/Unsubscribe: 
> http://mail.python.org/mailman/options/mailman-users/brian%40emwd.com
> Security Policy: 
> http://www.python.org/cgi-bin/faqw-mm.py?req=show&file=faq01.027.htp
> --Mailman-Users mailing 
> [EMAIL PROTECTED]://mail.python.org/mailman/listinfo/mailman-usersMailman 
> FAQ: http://www.python.org/cgi-bin/faqw-mm.pySearchable Archives: 
> http://www.mail-archive.com/mailman-users%40python.org/Unsubscribe: 
> http://mail.python.org/mailman/options/mailman-users/ivanlan%40pauahtun.org
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Re: [Mailman-Users] Newbie with recurring frustrations!

2008-01-22 Thread Brian Carpenter
Hi Joyce:

My recommendation is to move to another mailman provider. You can check out
our mailman service at http://www.emwd.com/mailman.html.

I guarantee you will not receive that type of shoddy mailman support from
us!

Regards,
Brian
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-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of Joyce
Dowling
Sent: Tuesday, January 22, 2008 2:47 PM
To: mailman-users@python.org
Subject: [Mailman-Users] Newbie with recurring frustrations!

I'm not new to Mailman, just this listserv. I've used it for years 
with an organization that has good support with few problems. I just 
moved a site to a server that used to have decent support, but now 
apparently doesn't. I put in numerous tickets - sometimes saying they 
fixed it & recently no response at all.

I set up the listservs last month (5 of them that used to be on 
Majordomo). They worked at first, but since then I have intermitten 
problems with them not working ever since. But not working, I mean 
messages to the lists don't post. I have no idea where they go, but 
this is from various users. Also the "-owner" email addresses from 
all of the lists have never worked & I've sent out numerous test 
messages - they're supposed to come to me and another list admin, bu 
they never show up.

I have access to the admin area and ftp, but not root and I'm not a 
techie. Is there anything I can do besides give up and move to 
another server?

-- 
Joyce Dowling http://uu-mom.livejournal.com/
Helping to create beloved community (see 10 min. video): 
http://www.youtube.com/watch?v=wezp1W2HKlU
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Re: [Mailman-Users] (OT) Newbie with recurring frustrations!

2008-01-23 Thread Brian Carpenter
Actually bad support for mailman is a common problem among web hosts. Since
mailman comes package along with cpanel and other popular hosting control
panels, many web hosts freely advertise it with their services without
having the knowledge of runnning a reliable mailman server. Even large hosts
such as Bluehost is not immune from this since we have received a number of
former clients in the past several months from them over bad support of
their mailman service.

BTW -- we offer all of those services that your client needs and provide the
support for them. Just contact me and I am sure we can work something out.

Regards,
Brian
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-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of Joyce
Dowling
Sent: Wednesday, January 23, 2008 2:50 PM
To: Brandon Sussman
Cc: mailman-users@python.org
Subject: Re: [Mailman-Users] (OT) Newbie with recurring frustrations!

At 9:52 AM -0500 1/23/08, Brandon Sussman wrote:
>Were the recommendations specific regarding Mailman support?

Who knew that Mailman support would be an issue?! Besides listservs, 
I need cpanel, message boards, drupal, and who knows what else! I 
help several non-profits & small businesses with their sites, but 
this one seems to want everything, though their budget isn't huge and 
they're non-profit. Since they can't afford a web site manager, I 
thought web based tools would be best and then train volunteers to 
edit the site.

-- 
Joyce Dowling http://uu-mom.livejournal.com/
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Re: [Mailman-Users] I desperate need of help

2008-02-02 Thread Brian Carpenter
> This has been done and works great, however we are encountering the
> following:
> 1.when a person submits an email for distribution and received by
> the
> recipients, the From: field displays: [EMAIL PROTECTED]; on
> behalf of; Thomas J Casey [EMAIL PROTECTED]
> <[EMAIL PROTECTED]>.  We would like to remove the
> [EMAIL PROTECTED]; on behalf of; and the
> [EMAIL PROTECTED] at the end.
> 
> Can this be setup and if possible how can I set it up.

see http://www.python.org/cgi-bin/faqw-mm.py?req=show&file=faq02.003.htp

> 2.when a person replies to the email, it attempts to reply to the
> originator only (example: Thomas J Casey [EMAIL PROTECTED] and not to
> the
> distribution list of [EMAIL PROTECTED]
> 
> Can this be setup and if possible how can I set it up.

Set "Where are replies to list messages directed?" to 'This List' on the
general options page of your mailman admin interface.


> 3.I need to able to define who is authorized to submit email for
> redistribution.  I was told by Support that the individuals email must
> be
> added to the General Section of Mailman in the List Moderator section.
> This
> causing havoc with the 87 individuals who are currently contained
> within the
> List Moderator section.  They receive ever notice when an individual is
> added, removed, moderator request(s) waiting, failure notices and the
> like.

You can turn off some of these notifications via your list admin interface.

> 
> Can Mailman be setup that only those individuals defied in the General
> Section of Mailman in the List Administrator section be notified and if
> possible how can I set it up.

There is no need to have so many moderators. Just have the moderation bit of
those members who are allowed to post to the list turned to off. This can be
done on the membership management page. You can them remove the large number
of moderators that you have currently. 


> 4.when a person attempts to send an email to a mailing list, there
> email is held until I attend to it.
> 
> Once authorized in #3, can the process of submission and distribution
> be
> automatic?

Yes. See my answer above.

> I have been in contact with Support at Host Monster multiple times, and
> they
> have been no help whatsoever.  I've weeded through the instruction on
> Mailman at: http://www.gnu.org/software/mailman/index.html but am more
> confused then ever.

It's my opinion that most web hosts who include mailman as their service
offering provide shoddy support for it. Check out us at
http://www.emwd.com/mailman.html.

> 
> 
> Thanks ahead of time. tj casey 
> 
> Jacsdad aka Thomas J Casey
> 

Have a great weekend!

Brian Carpenter
EMWD.com

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Re: [Mailman-Users] Mailman postings deferred by Yahoo

2008-02-20 Thread Brian Carpenter
> 
> My Mailman list is very small with < 20 members and only 3 Yahoo
> addresses
> and the user complaint thing is bogus. This is a golf list for crying
> out
> loud.all of the members want to know what their tee times are for
> Saturday!
> All of Yahoo addresses have the same issue, even my own which I added
> to the
> list for testing.   And I said majority, because 1 in 15 or so messages
> will
> miraculously come through.
> 
> 
> 
> Does anyone else have any experience with this, and is there something
> that
> I can do on my end that would help?
> 
> 
> 
> Rick Harris
> 

The user complaint notice is bogus. I monitored a batch that had several
yahoo addresses in. When I tried to manually push through the batch, I
received a 451 and 421 error message from yahoo. The third yahoo address
when through fine. So in just one batch I received 3 different responses
from yahoo.

This is not a mailman issue but a yahoo problem. I have also tried getting
my servers whitelisted and to sign up for their feedback loop but all to no
avail.

If your hosting company is running exim as their mta, ask them to run one of
the following commands every 5 minutes are so:

exim -Rff yahoo.com

or

exim -qff

Those are the commands that I use to get my clients' posts pushed through to
yahoo accounts in a relatively short time.

Running VERP is not a viable alternative for those of us who host multiple
mailing lists due to the resource hit that the server takes.

I think the long term solution is to get your members signed up to your list
with another e-mail address. If only yahoo's free email users knew how yahoo
is interfering with their mail delivery.

Regards,
Brian
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Re: [Mailman-Users] Mailman postings deferred by Yahoo

2008-02-20 Thread Brian Carpenter
> > My Mailman list is very small with < 20 members and only 3 Yahoo
> addresses
> > and the user complaint thing is bogus. This is a golf list for crying
> out
> > loud.all of the members want to know what their tee times are for
> Saturday!
> > All of Yahoo addresses have the same issue, even my own which I added
> to the
> > list for testing.   And I said majority, because 1 in 15 or so
> messages will
> > miraculously come through.
> 
> Just wait a bit. If you set up your MTA correctly, it will choose a
> random
> MX and hit one that accepts your mails.

It seems Rick is probably on a shared hosting environment and the time it
takes for his mail to finally be delivered will depend how large the hosting
company's mail queue is.

 
> 
> > Does anyone else have any experience with this, and is there
> something that
> > I can do on my end that would help?
> 
> Pester yahoo. Although i doubt that this will help much. I'm now
> in "contact" with them for over two weeks. The first respond i got
> from them was a standard mail that i should contact my mail admin
> (ie they haven't even read what i wrote). After repeating the
> same thing 4 or 5 times, because they asked for the same stuff
> (domain name, server ip, log file) over and over again i threatened
> them to unsubsribe all subscribers from yahoo (a total of about 600 of
> them)
> and tell everyone to choose a different freemailer. Since then, they
> appologize in every mail, but nothing changed so far.
> 
> Now over two weeks after my initial "contact", i consider really
> unsubscribing all yahoo users and put a news entry on our webpage
> with the explenation if the situation doesn't change by this weekend.
> I'm quite sure that this will catch their attention... even if it's too
> late.
> 

I really think the best option is to get our mailman list subscribers to
start using another e-mail provider. I think Yahoo should be sued for their
interference of legitimate e-mail communications and the way they have
wasted a large number of ISPs' time by the process that they make us go
through to try to get white listed with them or to even be placed upon their
feedback loop. In fact I haven't come across one ISP yet who has had their
servers successfully white listed with yahoo.

Regards,
Brian
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Re: [Mailman-Users] Mailman postings deferred by Yahoo

2008-02-20 Thread Brian Carpenter
> -Original Message-
> From: Rick Harris [mailto:[EMAIL PROTECTED]
> Sent: Wednesday, February 20, 2008 10:57 AM
> To: 'Brian Carpenter'; 'Attila Kinali'
> Cc: mailman-users@python.org
> Subject: RE: [Mailman-Users] Mailman postings deferred by Yahoo
> 
> Yes.  I am on a shared server.  It seems that Yahoo picks up on the
> fact
> that this is going to multiple recipients (apparent 5+ raises the
> flag).
> Since I am on a shared server, it appears that my option for
> personalization
> is turned off.  If I understand correctly, personalization might
> overcome
> the Yahoo problem but might cause a problem with my host if my list was
> a
> large one.  That may be an easier fight.
> 
> Thanks,
> 
> Rick Harris
> 

I doubt any web hosting company is going to enabled personalization on a
shared server environment. I know we won't. It is just too large of a
resource hit.

I also am not seeing this magic number (5) triggering Yahoo's response in my
observations of our mail logs. I think people are just speculating when they
try to find out why Yahoo is delaying their mail.

Regards,
Brian
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Re: [Mailman-Users] Mailman postings deferred by Yahoo

2008-02-20 Thread Brian Carpenter
> -Original Message-
> From: Dennis Black [mailto:[EMAIL PROTECTED]
> Sent: Wednesday, February 20, 2008 11:24 AM
> To: Brian Carpenter
> Cc: mailman-users@python.org
> Subject: Re: [Mailman-Users] Mailman postings deferred by Yahoo
> 
> Brian Carpenter wrote:
> >> -Original Message-
> >> From: Rick Harris [mailto:[EMAIL PROTECTED]
> >> Sent: Wednesday, February 20, 2008 10:57 AM
> >> To: 'Brian Carpenter'; 'Attila Kinali'
> >> Cc: mailman-users@python.org
> >> Subject: RE: [Mailman-Users] Mailman postings deferred by Yahoo
> >>
> >> Yes.  I am on a shared server.  It seems that Yahoo picks up on the
> >> fact
> >> that this is going to multiple recipients (apparent 5+ raises the
> >> flag).
> >> Since I am on a shared server, it appears that my option for
> >> personalization
> >> is turned off.  If I understand correctly, personalization might
> >> overcome
> >> the Yahoo problem but might cause a problem with my host if my list
> was
> >> a
> >> large one.  That may be an easier fight.
> >>
> >> Thanks,
> >>
> >> Rick Harris
> >>
> >>
> >
> > I doubt any web hosting company is going to enabled personalization
> on a
> > shared server environment. I know we won't. It is just too large of a
> > resource hit.
> >
> > I also am not seeing this magic number (5) triggering Yahoo's
> response in my
> > observations of our mail logs. I think people are just speculating
> when they
> > try to find out why Yahoo is delaying their mail.
> >
> > Regards,
> > Brian
> >
> >
> The "5" limit comes from a Yahoo page,
> http://help.yahoo.com/l/us/yahoo/mail/postmaster/postmaster-277515.html
> 
> --
> Dennis Black

I might not be understanding Yahoo's statement correctly but that answer
doesn't seem to apply to connections being terminated for deferred reasons,
hence the " When this limit is reached, no further messages will be accepted
for delivery as our server automatically terminates the connection (without
giving an error code)." "Reestablish connections if you do not get an error
code" statements.


Regards,
Brian
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Re: [Mailman-Users] Mailman postings deferred by Yahoo

2008-02-20 Thread Brian Carpenter
> "Rick Harris" <[EMAIL PROTECTED]> wrote:
> 
> > Yes.  I am on a shared server.  It seems that Yahoo picks up on the
> fact
> > that this is going to multiple recipients (apparent 5+ raises the
> flag).
> > Since I am on a shared server, it appears that my option for
> personalization
> > is turned off.  If I understand correctly, personalization might
> overcome
> > the Yahoo problem but might cause a problem with my host if my list
> was a
> > large one.  That may be an easier fight.
> 
> Yes, it might overcome this problem, but you'll get another,
> even worse one: maintenance problems. Every setting you have
> in your MTA needs to be checked over updates and might cause
> undesired effects in case something, somewhere (even a remote host)
> changes. Thus i will not add any special setting for yahoo or
> any other freemailer/ISP/whatever

Actually personalization is made within mailman not at the MTA level.


> If yahoo wants to receive mails from my server (and i'm sure
> they want because their users subscribed to my lists), then
> they have to play nice like everyone else too.
> 

I like your attitude!

Regards,
Brian
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Re: [Mailman-Users] Mailman postings deferred by Yahoo

2008-02-20 Thread Brian Carpenter
> On 2/20/2008, Brian Carpenter ([EMAIL PROTECTED]) wrote:
> > I think Yahoo should be sued for their interference of legitimate
> > e-mail communications
> 
> Sorry, I just don;'t see this... they are providing a FREE service.
> 
> If you aren;t happy with it, go somewhere else.
> 
> What I would do if I were you is simply warn people about problematic
> email services, and let them know that their messages may be delayed,
> or
> even disappeared.
> 
> --
> 
> Best regards,
> 
> Charles
> --

Since I am the ISP whose communications are being interfered with by yahoo,
I am not sure where I could go. I am not sure where you got the idea I was
using yahoo's services.

Regards,
Brian
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Re: [Mailman-Users] Mailman postings deferred by Yahoo

2008-02-20 Thread Brian Carpenter
> -Original Message-
> From: Stephen J. Turnbull [mailto:[EMAIL PROTECTED]> 
> You're welcome to like the attitude, but it's really just the flip
> side of Yahoo's.  The problem is spam, not Yahoo, and Yahoo serves a
> clientele that in general cares more about spam getting through when
> they don't want it than ham not getting through when they do want it.
> 
> If you really want to stick it to Yahoo, they claim that they respect
> authenticated mail.  PGP sign everything that goes through your
> server.  If they're serious about delivering mail that their users
> want, that had better be good enough.
> 
> Not-yet-caring-enough-to-sign-my-own-mail-ly y'rs,

Well we have been using domain keys as per yahoo's instructions and I
haven't seen any reductions in yahoo's deferrals.

Regards,
Brian
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Re: [Mailman-Users] Mailman postings deferred by Yahoo

2008-02-20 Thread Brian Carpenter
Stephen you are my hero!

Regards,
Brian
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> -Original Message-
> From: [EMAIL PROTECTED] [mailto:mailman-
> [EMAIL PROTECTED] On Behalf Of Stephen J.
> Turnbull
> Sent: Wednesday, February 20, 2008 7:33 PM
> To: Charles Marcus
> Cc: mailman-users@python.org
> Subject: Re: [Mailman-Users] Mailman postings deferred by Yahoo
> 
> Charles Marcus writes:
> 
>  > No one has a 'Right' to talk to anyone else's mail server.
> 
> Everybody here concedes that, I think.
> 
>  > If they aren't playing well, document it: let anyone who uses your
>  > services know that if THEY choose to use a problematic service, that
> is
>  > their choice and their risk (of lost messages).
> 
> But the problem is that *Brian* (as an example) is an ISP whose
> reliability comes into question not because *his* customers use Yahoo,
> but because *his customers'* customers (subscribers, whatever) use
> Yahoo.  His customers are paying him money so that he takes care of
> the mail; they do not want to tell their customers to change their
> mail services.
> 
> Worst of all, if spam gets through, it's definitely Yahoo's fault
> (although shared with everybody else in the pipeline); they *could*
> have stopped it, for sure.  But if mail delivery is poor, you get
> fingers pointing in every direction, and Yahoo is quite justified in
> claiming that even if they make their best effort, they can't deliver
> mail that got lost somewhere else.  Yahoo's customers are going to be
> disposed to believe that the problem is indeed elsewhere (the
> alternative is accepting their own responsibility for choosing a
> broken service, you see).
> 
> So Brian (and other ISPs/hosting services like his) is caught in the
> middle.  He can't guarantee reliability because that depends on the
> customers' customer base, but reliability is what he takes pride in.
> 
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Re: [Mailman-Users] Mailman postings deferred by Yahoo

2008-02-20 Thread Brian Carpenter
> -Original Message-
> From: Stephen J. Turnbull [mailto:[EMAIL PROTECTED]
> Sent: Wednesday, February 20, 2008 7:05 PM
> To: Brian Carpenter
> Cc: mailman-users@python.org
> Subject: Re: [Mailman-Users] Mailman postings deferred by Yahoo
> 
> Brian Carpenter writes:
> 
>  > Well we have been using domain keys as per yahoo's instructions and
> I
>  > haven't seen any reductions in yahoo's deferrals.
> 
> Well, they don't promise that any of those measures will get your mail
> through.  And, to be sure, if I were them, I would not count domain
> keys as a way to improve a bad reputation, only as a way to preserve a
> good one.
> 
> Are you getting the "deferral based on customer complaints"?  If so,
> do you think they're lying about that, or something?  (I'm not
> claiming that you or any of your clients are spamming, and I don't
> really care whether Yahoo customers are on average dumber than a
> fencepost; the question is about Yahoo procedures.)

Yes, I am seeing "deferral based on customer complaints" messages as well as
just a plain vanilla "temporarily deferred" messages. As I stated earlier, I
received 3 different responses in the same message batch from Yahoo.

As for customer complaints, I would not be able to tell since Yahoo makes it
just about impossible to get on their feedback loop program. Believe me AOL
is a breeze to work with in comparison to Yahoo. All I know is based upon
AOL's feedback, not having any of my IPs blacklisted, not hearing anything
from my datacenter (who is pretty quick to let me know if something is out
of the ordinary in regards to my outgoing mail) and being able to deliver to
all the other major e-mail providers such as hotmail, gmail, etc, I do not
have a spam problem. So though I am not willing to say Yahoo is lying, I
think that they have some serious problems with their mail servers that they
are not letting others know about. However I am merely speculating here.


Regards,
Brian
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Re: [Mailman-Users] Mailman postings deferred by Yahoo

2008-02-20 Thread Brian Carpenter
> -Original Message-
> From: Gabriel Millerd [mailto:[EMAIL PROTECTED]
> Sent: Wednesday, February 20, 2008 7:51 PM
> To: Brian Carpenter; mailman-users@python.org
> Subject: Re: [Mailman-Users] Mailman postings deferred by Yahoo
> 
> On Wed, Feb 20, 2008 at 6:42 PM, Brian Carpenter <[EMAIL PROTECTED]>
> wrote:
> >
> >  As for customer complaints, I would not be able to tell since Yahoo
> makes it
> >  just about impossible to get on their feedback loop program. Believe
> me AOL
> >
> 
>   Couldnt this just be an issue of people on the list marking the
> email as SPAM or the mail finding its way into the Bulk mail folder
> for the yahoo, sbc/ameritech, etc domains?
> 
> There are plenty of people that have this issue with forgot password
> reminders, account activations and what not with yahoo (according to
> google search). This seems reasonable rather than them actual accusing
> you of spamming.
> --
> Gabriel Millerd

I don't know since I can't get Yahoo to communicate with me, that is outside of 
them deferring e-mail from my servers and their generic email communications.

I find it very problematic when a large ISP such as AOL and Yahoo allows their 
users to define what is spam is and what is not.

Regards,
Brian
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Re: [Mailman-Users] Mailman postings deferred by Yahoo

2008-02-20 Thread Brian Carpenter
> -Original Message-
> From: Mark Sapiro [mailto:[EMAIL PROTECTED]
> Sent: Wednesday, February 20, 2008 8:23 PM
> To: Brian Carpenter; 'Gabriel Millerd'; mailman-users@python.org
> Subject: Re: [Mailman-Users] Mailman postings deferred by Yahoo
> 
> Brian Carpenter wrote:
> >
> >I find it very problematic when a large ISP such as AOL and Yahoo
> allows their users to define what is spam is and what is not.
> 
> 
> Well, in one sense, only the final recipient can determine what is spam
> and what is not, but I certainly agree that providing a "this is spam"
> button that a user can click by accident or for any number of spurious
> reasons, and then using that click to label the sending server as a
> (possible, probable, ?) spam source is fraught with difficulty.

This wouldn't be a problem if they just applied a filter to that person's
e-mail address but to block an server's IP from sending any e-mail to all
their users? 

The really bad situation is when an e-mail forwarder that is setup on my
server that forwards both legitimate mail and spam (when it makes it through
my anti-spam system) to their AOL or Yahoo account and the user then clicks
that wicked "spam" button and inadvertently reports my server as a source of
spam. It's a tragic case of mistaken identity and none of the major e-mail
providers are willing to come up with a system that doesn't target the
middle man.


> I would hope that any service that does this would make it simple for
> senders to get reports of this so they can try to address people's
> problems. I think AOL does, although I haven't tried to sign up for
> their feedback loop.

AOL is very easy to get on their feedback loop and they have at least
demonstrated a willingness to work with a mail administrator.

> Certainly Yahoo doesn't seem to make it easy (although I just submitted
> their request form, we'll see), and it is not easy (so far impossible
> for me) to get on Microsoft's Junk Mail Reporting Partner program.
> --
> Mark Sapiro <[EMAIL PROTECTED]>The highway is for gamblers,
> San Francisco Bay Area, Californiabetter use your sense - B. Dylan

Wait till you get Yahoo's response asking you to add every single domain
name you want a report on, to a text file along with its domainkeys. For a
hosting company that hosts thousands of domains, such a request is
ridiculous. AOL does it by the IP address not by domain.

Regards,
Brian
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Re: [Mailman-Users] Moving a list from 2.1.9.CP2 to 2.1.9

2008-02-24 Thread Brian Carpenter
> Hi,
> 
> I have a host running Debian Etch with Mailman 2.1.9, and everything is
> honky dory.  However, I need to transfer a list from a host running
> Mailman 2.1.9.CP2, and the owner of that list is a bit worried about
> the
> downgrade of Mailman to 2.1.9.  I have looked everywhere for the CP2
> version, but can't find it on the Mailman website, and Google searches
> have just got me Mailman pages from hosts running that version - there
> are quite a number.
> 
> Is there any difference between the two versions, or is the CP2 version
> just used in a specific Distro?  I did check to see if I was on the
> latest version from Etch, and would prefer to keep this version, as it
> is updated as required when doing a system update in Debian.


The cp2 version means that your list is on a cPanel server that is running
mailman. It's not a newer version but a modified one to fit in with the way
cPanel runs things on their servers. So technically it's not a downgrade at
all.


Regards,
Brian
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Re: [Mailman-Users] 2008 Pizzigati Prize

2008-03-05 Thread Brian Carpenter
> I realize that I've been remiss in announcing this.  My apologies.
> 
> I have been awarded the 2008 Pizzigati Prize for Public Interest
> Computing for GNU Mailman.
> 
> http://www.pizzigatiprize.org/
> 
> I am deeply honored to win this prize because I believe very strongly
> in Mailman's role in helping people communicate and organize.  I want
> to thank all of you who have supported me and Mailman over the years,
> and I want to let you know that I am as excited as ever about where
> Mailman is going.  One of the most satisfying aspects of this project
> for me has been meeting you, the users, developers and contributors to
> Mailman, both online and face-to-face.
> 
> I'm looking forward to meeting the Pizzigati family and having some
> time to spend with them learning about Anthony's remarkable life,
> sadly cut too short.
> 
> So again, thank you all and I'm looking forward to the next 10 years
> of GNU Mailman!
> 
> Cheers,
> - -Barry
> 

Congratulations Barry! Definitely well deserved! 

I for one can testify how important mailman has become to the communication
needs of our clients. Many of our clients come from the medical community
and they have found out how valuable mailman is for their collaboration
efforts, including breast cancer research.

Regards,
Brian
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Re: [Mailman-Users] Server Overload Issues

2008-03-06 Thread Brian Carpenter
> Can anyone offer any insight or suggestions?
> 
> Who else is having this problem?
> 
> - JimF
> 
> 
> James T. Fortney
> [EMAIL PROTECTED]
> 

My immediate suggestion is to find a new mailman host/provider. Allowing
only 50 outgoing messages per hour seems to be a little severe. Based upon
the average size list that we host, I would say 80-100 members would be
considered a small list by us. How many posts are made to these lists on a
per day or hour basis? An average figure would do.

My suggestion is to check us out at http://www.emwd.com/mailman.html. We do
not throttle our smtp servers nor do we overload our servers. We have had a
number of people come to us from other hosts who had treated their mailman
clients poorly. No one running a mailing list should tolerate the loss of
mail as being part of the service that they are paying for.

Here is one testimony from a client who came to us from Bluehost:

http://robertajazz.com/blog/?p=68

Regards,
Brian
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Re: [Mailman-Users] Ongoing delivery issues - First Yahoo, now AOL

2008-03-07 Thread Brian Carpenter
> Today my question is about AOL.  Since I had the issues with Yahoo, I
> created my own email accounts on Yahoo, Gmail and AOL for testing and
> monitoring purposes.  This week, none of the list postings (4 or 5)
> arrived
> at either my Yahoo or AOL.  Yahoo is no surprise, but AOL was a
> surprise, as
> it has been perfect in the past.  As I said earlier, this list is small
> and
> has only one other AOL address, who also received no mail this week.
> So, I
> went into test mode.  I turned off everyone on the list except my test
> account for AOL and sent another message to the list.  Came through
> just
> fine.  Personalization on or off makes no difference.  It works fine.
> I'm
> very confused and open to ideas.  It shouldn't be so difficult to get
> routine messages through to a list of 25 people.
> 
> Thanks in advance for any ideas,
> 
> Rick Harris


Hi Rick:

Are you using mailman on a shared hosting platform? If so ask your hosting
provider to check their log files to see if your posts were sent to these
addresses. I guess the first thing I would try to determine is whether or
not your posts are leaving the server and not being queued due to some sort
of delivery problem. If they are being delivered by the server, then it will
be more difficult to troubleshoot.

This is more likely a mail transport issue then a mailman problem.

Regards,
Brian
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Re: [Mailman-Users] Ongoing delivery issues - First Yahoo, now AOL

2008-03-08 Thread Brian Carpenter
> I have shared hosting and as such, am not in charge of anything.  In
> testing, I turned off all addresses except my AOL address and it came
> through just fine.  Then I turned all back on.  (25 addresses).  4 more
> messages were sent to mailman yesterday morning.  I immediately rec'd
> messages via my remote host, but not by my AOL or my local ISP
> accounts.
> However, all of those (AOL and ISP) arrived in the wee hours of this
> morning... approx. 16 hours after original posts.
> 
> I queried my hosts regarding a mail transport issue and sent them
> headers
> from messages in question.  Here is the response:
> 
> "According to my investigations the message contained more than 10
> recipients. That's why the first 10 recipients got their emails
> immediatelly
> and other copies of the message were delayed. I just advise you to
> reconfigure your maillist software to send individual email to each
> recipient."
> 
> Should I be looking for different hosting?
> 
> Rick

I would. A 25 member list should not be delayed for 16 hours. In your case
it is your host that would need to do some configuration of either their MTA
or the way their mailman installation interacts with it.

If you want, I can set you up with a test list on our mailman server so you
can see how fast your list would receive your posts. Just let me know if you
are interested.


Regards,
Brian
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Re: [Mailman-Users] Server Overload Issues

2008-03-08 Thread Brian Carpenter
> As far as the host that had the 50 messages per hour limit, when
> challenged they revised this to 500 per hour.  Unfortunately, I do
> not consider this a solution.  I have a total of 13 lists at that
> host which vary from 5 to 407 members.  Although all of these lists
> are low volume lists, this limit still prevents even two messages per
> hour from my largest list, and if several of them were active at one
> time I will encounter the limit with what I consider minimal
> activity.  This is clearly an issue I need to pursue with the ISP.
> 
> The offering looks great Brian except for the fact that it would be
> 10X - 20X more expensive than what I current pay.  I guess you are
> telling me that I am getting what I am paying for.  That may be the
> case but is certainly not what I bargained for when I recently moved
> four domains thinking I was making a positive move.

I am not sure what you are paying but had you contacted me off list then I
am sure we could have worked something out. If you are serious about your
lists then contact off list.

With that said, I would say you are getting what you paid for. If you want
to stay with a web host that will not allow you to make full use of your
mailing lists just to save a few dollars a month then that is your choice.
The amount we charge is a fair price and it allows us not to have to
overload our servers to the point that we are force to take unfair measures
such as throttling our smtp servers.

> The limited response to my posting either suggests that you said it
> all, or at least that I am in the minority with this problem.  Since
> you and Mark suggest it is not a chronic Mailman problem, I'll not
> waste anymore bandwidth here.

You are not having a mailman problem at all. You are having a cheap hosting
solution problem and I am not sure how we can help you with that except
point you to a some better choices.

Regards,
Brian
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Re: [Mailman-Users] Google gmail problem

2008-03-13 Thread Brian Carpenter
> I'm posting this to the mailman-users list in hopes that I can get
> some input that will either explain or resolve a problem I am having
> with gmail users.
> 
> Their complaint is that they do not see a copy of their posts to the
> list reflected back to them.
> 
> The options profile for these users is typically "nodupes" and "plain"
> All other flags (including the ack and not metoo) flags are clear.
> 
> My system is configured with personalization enabled, and the
> individual messages sent out are personalized.
> 
> Basic configuration is Mailman 2.1.9, Solaris 5.9, sendmail
> 8.13.8+Sun.
> 
> Sendmail logs are quite clear that the user messages are being sent
> back to the users and received and acknowledged by the google mail
> servers (dsn=2.0.0, stat=Sent).
> 
> I'm a bit hampered by knowing absolutely nothing about gmail.  I've
> got one user who is quite adamant that the problem is at my end.
> 
> "   True with emails from this list, but not with other lists I
> am subscribed to.  Gmail shows both sent one and the copy coming
> back at me." (from "other lists," which are not identified).
> 
> Does anybody have any experience with this problem?  Is there a
> solution, and if so, what?
> 
> Hank
> 

I had this problem reported to me today by a client. I did confirm that the
server (Mailman 2.1.9 and Exim) did send a copy of the post back to the
gmail sender and Google's mail server received it. I just copy and pasted
the portion of the log file that showed this to my client and he was
satisfied.

I don't think this is a mailman issue so I am not sure what kind of help you
will get here but if you find anything else out, please let me know.

Brian

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Re: [Mailman-Users] mailing list filtered as spam

2008-06-26 Thread Brian Carpenter
> Hi all,
> I tried searching the archives for a solution to my problem but
> couldn't
> find anything.  My apologies if this has been answered 100 times
> before.
> 
> I bought a new domain through hostgator.com and they have Mailman
> installed
> so I can set up a mailing list.  I've used mailman before through my
> University and never had a problem with requests being filtered as
> spam.

You should contact Hostgator's tech support regarding this. What is the IP
address of your hosting account?

Regards,
Brian
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[Mailman-Users] Strange problem with one mailman list

2008-07-10 Thread Brian Carpenter
Hi Everyone:

I am seeing a strange problem with a particular list on our server. We run
mailman on a cpanel box in a virtual host environment. The MTA is exim.

We are having a problem with one list on this server. It seems whenever the
list sends out a welcome message or an unsubscribe notification to a member,
it is appending -owner to the e-mail address. It will be something like
[EMAIL PROTECTED] when it should just be [EMAIL PROTECTED] This problem
does not affect any other list on the server, just this one particular list.
Also this issue only happens on subscribe/unsubscribe notifications. Posts
sent to the list are sent out fine.

Can someone shed some light on this?

Regards,
Brian
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Re: [Mailman-Users] many problems

2008-09-03 Thread Brian Carpenter
> Hi everyone,
> My name is Karen and I've just set up a Virtual Dedicated Linux server
> via
> Godaddy.  I want to run Mailman for a litserv community that has
> decided to
> flee one of the many VT listservs they have so kindly hosted over the
> years.
>  The list has gone down too many times and the feeling is we'd like a
> listserv under our own control.
> 
> So, here's one of my first questions.  Since I've never administrated a
> listserv before and don't have any experience with Mailman, is there
> anyone
> else on this list who is also using Godaddy's Virtual server hosting
> plan
> who can give me some pointers?  I called GoDaddy yesterday and I was
> told
> that unless I pay for an Assisted Service Plan (which is
> expensive!),
> they don't offer support for Mailman.  Even though one can enable it
> via
> their Simple Control Panel and set up a list via that control panel.
>  However the list I set up only allowed me to name it thus far.  I
> didn't
> see a place where I could add email addresses to start testing my first
> list
> with a few other people.

You would typically log into the list administration interface at
http://yourdomain.com/mailman/admin/listname



> And when I used Putty to SSH into my new server, I couldn't determine
> where
> Mailman's install directory was.  Any ideas?  A little bit of
> background on
> me...I'm a web developer and I've programmed in Python before.  I'm
> familiar
> with PHP, MySQL, TCL, Javascript, etc.  However, not a lot of Linux or
> SysAdmin experience aside from navigating the file structure and
> unpacking
> and archiving things.

Try using something like "locate qrunner" via the command line.

> 
> I'm a quick learner though and excited about learning Linux and
> Mailman.  I
> can read manuals and can figure out what commands I need to issue on
> the cmd
> line once I figure out what I need to do configuration wise (if
> anything)
> with GoDaddy.  If someone has written any documentation out there on
> GoDaddy's set up, Simple Control Panel (like should I just upgrade to
> Plex
> for $10 more a month?) and Mailman, aside from the scant info I found
> in
> their Help area (which all deals with the Plex control panael...not the
> Simple Control Panel), then I'd be grateful for a link or any advice at
> all.

This is a list that supports mailman, not one that tells you how to use the
services of a host (Godaddy) who is not willing to support this wonderful
software.

It seems like you are going through a lot just to run one(?) list. You might
want to check us out at http://emwd.com/mailman.html. We are one hosting
company that is willing to answer your questions regarding the use of
mailman without asking you to pay more.

Regards,
Brian
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