[Mailman-Users] lots of bounces after server move
I just had my hosting company move our mailing list to an updated server. Now I'm suddenly getting a lot of bounces of the sort: 550 5.4.1 Recipient address rejected: Access denied and 552-5.2.2 The recipient's inbox is out of storage space and inactive. and 550-5.1.1 The email account that you tried to reach does not exist. etc. Before the move, I downloaded the list config.pck as a precaution, and all the emails in the bounces exist in that file. Before I start removing those user's email accounts.. what might I be missing? Perhaps something in the new server is triggering the "550 5.4.1 recipient address rejected" (a local company's employees mostly) thanks for the help. /jim -- Mailman-Users mailing list -- mailman-users@python.org To unsubscribe send an email to mailman-users-le...@python.org https://mail.python.org/mailman3/lists/mailman-users.python.org/ Mailman FAQ: http://wiki.list.org/x/AgA3 Security Policy: http://wiki.list.org/x/QIA9 Searchable Archives: https://www.mail-archive.com/mailman-users@python.org/ https://mail.python.org/archives/list/mailman-users@python.org/ Member address: arch...@jab.org
[Mailman-Users] Re: lots of bounces after server move
On 6/24/24 14:13, Jim Dory wrote: 550 5.4.1 Recipient address rejected: Access denied and 552-5.2.2 The recipient's inbox is out of storage space and inactive. and 550-5.1.1 The email account that you tried to reach does not exist. That's the recipient mail server. You'd want to look at its logs and/or talk to their postmaster. Dima -- Mailman-Users mailing list -- mailman-users@python.org To unsubscribe send an email to mailman-users-le...@python.org https://mail.python.org/mailman3/lists/mailman-users.python.org/ Mailman FAQ: http://wiki.list.org/x/AgA3 Security Policy: http://wiki.list.org/x/QIA9 Searchable Archives: https://www.mail-archive.com/mailman-users@python.org/ https://mail.python.org/archives/list/mailman-users@python.org/ Member address: arch...@jab.org
[Mailman-Users] Re: lots of bounces after server move
On 6/24/24 12:13, Jim Dory wrote: I just had my hosting company move our mailing list to an updated server. Now I'm suddenly getting a lot of bounces of the sort: 550 5.4.1 Recipient address rejected: Access denied This one could be because the recipient server doesn't like the new server IP. and 552-5.2.2 The recipient's inbox is out of storage space and inactive. and 550-5.1.1 The email account that you tried to reach does not exist. etc. These look like legitimate bounces, although if they weren't bouncing before the move, it's unclear why they'd be bouncing now. Before I start removing those user's email accounts.. what might I be missing? Perhaps something in the new server is triggering the "550 5.4.1 recipient address rejected" (a local company's employees mostly) If these are all from one recipient server, it would be worth contacting that server's admin to see if they will whitelist you. Also, setting VERP_PROBES = Yes in mm_cfg.py may keep these members from having delivery disabled and being removed if the probes don't bounce. -- Mark Sapiro The highway is for gamblers, San Francisco Bay Area, Californiabetter use your sense - B. Dylan -- Mailman-Users mailing list -- mailman-users@python.org To unsubscribe send an email to mailman-users-le...@python.org https://mail.python.org/mailman3/lists/mailman-users.python.org/ Mailman FAQ: http://wiki.list.org/x/AgA3 Security Policy: http://wiki.list.org/x/QIA9 Searchable Archives: https://www.mail-archive.com/mailman-users@python.org/ https://mail.python.org/archives/list/mailman-users@python.org/ Member address: arch...@jab.org
[Mailman-Users] Re: lots of bounces after server move
Thank you Mark and Dmitri, On 6/24/24 13:08, Mark Sapiro wrote: On 6/24/24 12:13, Jim Dory wrote: I just had my hosting company move our mailing list to an updated server. Now I'm suddenly getting a lot of bounces of the sort: 550 5.4.1 Recipient address rejected: Access denied This one could be because the recipient server doesn't like the new server IP. We kept the same IP address, but the hostname of the domain did change. I just moved to a different server in the same hosting company. and 552-5.2.2 The recipient's inbox is out of storage space and inactive. and 550-5.1.1 The email account that you tried to reach does not exist. etc. These look like legitimate bounces, although if they weren't bouncing before the move, it's unclear why they'd be bouncing now. This all has me baffled - because it wasn't happening before and started on first post to the mailing list directly after the move. But it is what it is.. I'll deal with it. Before I start removing those user's email accounts.. what might I be missing? Perhaps something in the new server is triggering the "550 5.4.1 recipient address rejected" (a local company's employees mostly) If these are all from one recipient server, it would be worth contacting that server's admin to see if they will whitelist you. Also, setting VERP_PROBES = Yes in mm_cfg.py may keep these members from having delivery disabled and being removed if the probes don't bounce. I just set this, so thanks for that. I'm contacting the organizations to see about having them whitelist. I suppose that is all I can do at this point. There's also a couple rejections from att.net and bellsouth.net (ff-ip4-mx-vip1.prodigy.net), but I'll contact those accounts as well. regards, jim -- Mailman-Users mailing list -- mailman-users@python.org To unsubscribe send an email to mailman-users-le...@python.org https://mail.python.org/mailman3/lists/mailman-users.python.org/ Mailman FAQ: http://wiki.list.org/x/AgA3 Security Policy: http://wiki.list.org/x/QIA9 Searchable Archives: https://www.mail-archive.com/mailman-users@python.org/ https://mail.python.org/archives/list/mailman-users@python.org/ Member address: arch...@jab.org
[Mailman-Users] Re: lots of bounces after server move
Hi Jim, Not an expert here, but a thought comes to mind. When you moved to a new domain name, did you update your DMARC, DKIM, and SPF records? (Whichever you use, if any.) Maybe the recipients think the new server is not authorized to send on your behalf. On Mon, Jun 24, 2024 at 01:42:52PM -0800, Jim Dory wrote: > We kept the same IP address, but the hostname of the domain did change. I > just moved to a different server in the same hosting company. -- Steve -- Mailman-Users mailing list -- mailman-users@python.org To unsubscribe send an email to mailman-users-le...@python.org https://mail.python.org/mailman3/lists/mailman-users.python.org/ Mailman FAQ: http://wiki.list.org/x/AgA3 Security Policy: http://wiki.list.org/x/QIA9 Searchable Archives: https://www.mail-archive.com/mailman-users@python.org/ https://mail.python.org/archives/list/mailman-users@python.org/ Member address: arch...@mail-archive.com
[Mailman-Users] Re: lots of bounces after server move
On 6/24/24 16:42, Jim Dory wrote: 550 5.4.1 Recipient address rejected: Access denied This one could be because the recipient server doesn't like the new server IP. We kept the same IP address, but the hostname of the domain did change. I just moved to a different server in the same hosting company. That shouldn't cause a 550/5.1.4, but check where your new server is sending to (vs. old), port in particular: recipient server can have different ACLs on 25, 465, and 587. Dima -- Mailman-Users mailing list -- mailman-users@python.org To unsubscribe send an email to mailman-users-le...@python.org https://mail.python.org/mailman3/lists/mailman-users.python.org/ Mailman FAQ: http://wiki.list.org/x/AgA3 Security Policy: http://wiki.list.org/x/QIA9 Searchable Archives: https://www.mail-archive.com/mailman-users@python.org/ https://mail.python.org/archives/list/mailman-users@python.org/ Member address: arch...@jab.org
[Mailman-Users] Re: lots of bounces after server move
On 6/24/24 15:40, Steven D'Aprano wrote: Hi Jim, Not an expert here, but a thought comes to mind. When you moved to a new domain name, did you update your DMARC, DKIM, and SPF records? (Whichever you use, if any.) Maybe the recipients think the new server is not authorized to send on your behalf. On Mon, Jun 24, 2024 at 01:42:52PM -0800, Jim Dory wrote: We kept the same IP address, but the hostname of the domain did change. I just moved to a different server in the same hosting company. On 6/24/24 15:40, Steven D'Aprano wrote: Hi Jim, Not an expert here, but a thought comes to mind. When you moved to a new domain name, did you update your DMARC, DKIM, and SPF records? (Whichever you use, if any.) Maybe the recipients think the new server is not authorized to send on your behalf. On Mon, Jun 24, 2024 at 01:42:52PM -0800, Jim Dory wrote: We kept the same IP address, but the hostname of the domain did change. I just moved to a different server in the same hosting company. Thanks Steven, I have not done anything yet. Under Privacy Options/Sender Filters, I have for dmarc_moderation_action : Munge, dmarc_quarantine_moderation_action as Yes, dmarc_none_moderation_action is No, and the rest is blank. I don't really understand any of that but I think I set them so on advice. Looks like there are no SPF records. I see this.. I'll install it per recommended by WHM, but let me know if it needs to be different. What I don't know is if it should be just for nomekennelclub.com rather than with the host name compute. On the old server, it didn't have the hostname. Under Zone Management in WHM, there are a couple DKIM strings for various hosts like default._domainkey.nomekennelclub.com, default._domainkey.compute.nomekennelclub.com and there's some dmarc statements there. You are probably on to something there. I just got 45 bounces saying because of "spam content" with someone trying to sell their pickup on our community annoucements/trade list, mostly from Alaska's GCI email provider this time. So adding the SPF record hopefully will help. spf-NA.jpg -- Mailman-Users mailing list -- mailman-users@python.org To unsubscribe send an email to mailman-users-le...@python.org https://mail.python.org/mailman3/lists/mailman-users.python.org/ Mailman FAQ: http://wiki.list.org/x/AgA3 Security Policy: http://wiki.list.org/x/QIA9 Searchable Archives: https://www.mail-archive.com/mailman-users@python.org/ https://mail.python.org/archives/list/mailman-users@python.org/ Member address: arch...@jab.org
[Mailman-Users] Re: lots of bounces after server move
I have not done anything yet. Under Privacy Options/Sender Filters, I have for dmarc_moderation_action : Munge, dmarc_quarantine_moderation_action as Yes, dmarc_none_moderation_action is No, and the rest is blank. I don't really understand any of that but I think I set them so on advice. Looks like there are no SPF records. I see this.. I'll install it per recommended by WHM, but let me know if it needs to be different. What I don't know is if it should be just for nomekennelclub.com rather than with the host name compute. On the old server, it didn't have the hostname. Under Zone Management in WHM, there are a couple DKIM strings for various hosts like default._domainkey.nomekennelclub.com, default._domainkey.compute.nomekennelclub.com and there's some dmarc statements there. You are probably on to something there. I just got 45 bounces saying because of "spam content" with someone trying to sell their pickup on our community annoucements/trade list, mostly from Alaska's GCI email provider this time. So adding the SPF record hopefully will help. spf-NA.jpg -- This was supposed to have an image attached. -- Mailman-Users mailing list -- mailman-users@python.org To unsubscribe send an email to mailman-users-le...@python.org https://mail.python.org/mailman3/lists/mailman-users.python.org/ Mailman FAQ: http://wiki.list.org/x/AgA3 Security Policy: http://wiki.list.org/x/QIA9 Searchable Archives: https://www.mail-archive.com/mailman-users@python.org/ https://mail.python.org/archives/list/mailman-users@python.org/ Member address: arch...@jab.org
[Mailman-Users] Re: lots of bounces after server move
On 6/24/24 17:16, Jim Dory wrote: I have not done anything yet. Under Privacy Options/Sender Filters, I have for dmarc_moderation_action : Munge, dmarc_quarantine_moderation_action as Yes, dmarc_none_moderation_action is No, and the rest is blank. I don't really understand any of that but I think I set them so on advice. Looks like there are no SPF records. I see this.. I'll install it per recommended by WHM, but let me know if it needs to be different. What I don't know is if it should be just for nomekennelclub.com rather than with the host name compute. On the old server, it didn't have the hostname. Under Zone Management in WHM, there are a couple DKIM strings for various hosts like default._domainkey.nomekennelclub.com, default._domainkey.compute.nomekennelclub.com and there's some dmarc statements there. You are probably on to something there. I just got 45 bounces saying because of "spam content" with someone trying to sell their pickup on our community annoucements/trade list, mostly from Alaska's GCI email provider this time. So adding the SPF record hopefully will help. spf-NA.jpg -- This was supposed to have an image attached. One more try.. In my "sent" folder it shows the image attached. Perhaps something is blocking it. What it shows is that no SPF records exist. So it suggests as the name: compute.nomekennelclub.com. (with a period) and a value of: v=spf1 +mx +a +ip4:198.252.100.6 ~all So that is what I installed. I was wondering if it should be instead just for nomekennelclub.com rather than with the compute. hostname so I also added that record. -- Mailman-Users mailing list -- mailman-users@python.org To unsubscribe send an email to mailman-users-le...@python.org https://mail.python.org/mailman3/lists/mailman-users.python.org/ Mailman FAQ: http://wiki.list.org/x/AgA3 Security Policy: http://wiki.list.org/x/QIA9 Searchable Archives: https://www.mail-archive.com/mailman-users@python.org/ https://mail.python.org/archives/list/mailman-users@python.org/ Member address: arch...@mail-archive.com
