[Mailman-Users] Outlook blocked again, but strange response

2024-03-11 Thread Jayson Smith

Hi,


So it's happened again and I have no idea why, though I suspect some of 
my IP neighbors may have been put on Microsoft's naughty list as my 
subnet with Linode was recently listed on Uceprotect level 2. Anyway, I 
go to send an Email to an Outlook user, and get the typical thing, 
Unfortunately, messages from XXX.XXX.XXX.XXX weren't sent. Fill out the 
support request, expect to get conditionally mitigated in a few 
hours…nope. Instead, I get this:



Hi ,

Thanks for your patience, we are currently experiencing technical 
difficulties and our engineers are working to resolve the issue at the 
earliest.



Thanks again,

Outlook.com Deliverability Support


Has anyone received this from Microsoft before? If so, will the issue 
eventually be resolved, or do I need to wait a few days and submit my 
request again?



Thanks,


Jayson


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[Mailman-Users] Re: Outlook blocked again, but strange response

2024-03-11 Thread Lindsay Haisley
On Mon, 2024-03-11 at 21:28 -0400, Jayson Smith wrote:
> So it's happened again and I have no idea why, though I suspect some of 
> my IP neighbors may have been put on Microsoft's naughty list as my 
> subnet with Linode was recently listed on Uceprotect level 2. Anyway, I 
> go to send an Email to an Outlook user, and get the typical thing, 
> Unfortunately, messages from XXX.XXX.XXX.XXX weren't sent. Fill out the 
> support request, expect to get conditionally mitigated in a few 
> hours…nope. Instead, I get this:

As a Linode (now Akamai) user myself, I can confirm that they have
"Issues" with the reputation of their IP address spaces, especially
their IPv6 address space. They've been very liberal and helpful in
helping us stay connected, as they have for many others, and I've
corresponded with them about this issue. They're not doing anything
wrong, and crack down on spammers using their cloud servers, but it's
not the kinder, gentler Internet of yester-year, and they're, to an
extent, caught in the middle.

On top of this, MS Outlook servers are, and have been for a long time,
a real PITA, notorious for long time for blocking emails on very flimsy
grounds. To the best of my knowledge, there's no fix for this at the
list-server level.

The bottom line seems to be that the only email services which work
consistently with all recipients are those with deep pockets - Gmail,
Yahoo, Microsoft email, etc. If you have the money, you can buy a
better reputation for your IP addresses are address group, but it's a
money game.

-- 
Lindsay Haisley   | "The first casualty when
FMP Computer Services | war comes is truth."
512-496-7118  |
http://www.fmp.com| -- Hiram W Johnson
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[Mailman-Users] Re: Outlook blocked again, but strange response

2024-03-11 Thread Mark Sapiro

On 3/11/24 6:28 PM, Jayson Smith wrote:

Hi,


So it's happened again and I have no idea why, though I suspect some of 
my IP neighbors may have been put on Microsoft's naughty list as my 
subnet with Linode was recently listed on Uceprotect level 2. Anyway, I 
go to send an Email to an Outlook user, and get the typical thing, 
Unfortunately, messages from XXX.XXX.XXX.XXX weren't sent. Fill out the 
support request, expect to get conditionally mitigated in a few 
hours…nope. Instead, I get this:



UCEPROTECTL2 and even more egergious, UCEPROTECTL3 are IMO 
scam/extortion lists. They list entire netblocks and then offer to 
whitelist your specific IP **temporarily** for a fee. Unfortunately some 
ESPs do use them.




Hi ,

Thanks for your patience, we are currently experiencing technical 
difficulties and our engineers are working to resolve the issue at the 
earliest.


Dealing with Microsoft support about issues like this is a pain. My 
experience is it's difficult to tell whether their chatty, friendly 
responses are actually written by a human or a robot and you have to 
keep repeating stuff as they ask for things which were provided earlier 
in the thread, but if you are patient and persistent, you eventually get 
the result you want.


--
Mark Sapiro The highway is for gamblers,
San Francisco Bay Area, Californiabetter use your sense - B. Dylan

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