[Mailman-Users] Charter occasionally bouncing mail

2021-11-28 Thread Jayson Smith

Hi,


One of my Mailman lists has a single member at Charter which has 
occasionally bounced mail over the last few days. When this happens, the 
reason given, when I look it up on their help page, indicates the 
message I sent goes against the security policies of my domain, and I 
should contact my domain administrator (that would be me). I have SPF 
and DKIM set up, and a quick check at dkimvalidator.com verifies they're 
both working. I assume this is one of these annoying situations where 
Charter is seeing what's clearly a transient DNS problem and treating it 
like a permanent failure? Also I assume there's nothing I can do about 
this? Is the problem likely to be at Charter's end or at my domain's 
nameservers' end?



Thanks,


Jayson


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[Mailman-Users] Re: Charter occasionally bouncing mail

2021-11-28 Thread Mark Sapiro

On 11/28/21 7:58 PM, Jayson Smith wrote:

Hi,


One of my Mailman lists has a single member at Charter which has 
occasionally bounced mail over the last few days. When this happens, the 
reason given, when I look it up on their help page, indicates the 
message I sent goes against the security policies of my domain, and I 
should contact my domain administrator (that would be me). I have SPF 
and DKIM set up, and a quick check at dkimvalidator.com verifies they're 
both working. I assume this is one of these annoying situations where 
Charter is seeing what's clearly a transient DNS problem and treating it 
like a permanent failure? Also I assume there's nothing I can do about 
this? Is the problem likely to be at Charter's end or at my domain's 
nameservers' end?



Only guessing, but this sounds like DMARC. Does your list apply DMARC 
mitigations?


If it is DMARC, the issue is the message sent to the charter subscriber 
is From: poster@posters.domain. posters.domain publishes a DMARC policy 
of (probably) reject. Yahoo.com is one such common domain. Your list 
modifies the message by content filtering, subject prefixing, adding 
msg_footer or some other transformation that breaks the posters.domain 
DKIM signature. Your SPF and DKIM signatures pass, but they are not 
'aligned' with posters.domain, so they don't count for DMARC.


See https://wiki.list.org/DEV/DMARC


--
Mark Sapiro The highway is for gamblers,
San Francisco Bay Area, Californiabetter use your sense - B. Dylan
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[Mailman-Users] Re: Charter occasionally bouncing mail

2021-11-28 Thread Jayson Smith

Hi again,

Good point about DMARC. Does anyone know if Charter suddenly started 
caring about some DMARC policies on or around this past Friday? I have 
my list set to munge the From: lines of messages from senders E.G. AOL, 
Yahoo, etc. that publish a DMARC rejection policy.


On a slightly different topic, I've heard from a few Outlook users that 
list messages are consistently ending up in their junkmail folders. 
Could this be because Microsoft doesn't like the fact that my list is 
causing DMARC to fail, but not actually complaining to me about it? I 
could solve this problem by having the list munge the From: line for all 
messages, but sometimes that causes problems with replying. In 
particular, several years ago when my lists were set up to do that, 
Thunderbird users were having problems sometimes replying to the sender 
of a message rather than the entire list.


Jayson

On 11/28/2021 11:45 PM, Mark Sapiro wrote:

On 11/28/21 7:58 PM, Jayson Smith wrote:

Hi,


One of my Mailman lists has a single member at Charter which has 
occasionally bounced mail over the last few days. When this happens, 
the reason given, when I look it up on their help page, indicates the 
message I sent goes against the security policies of my domain, and I 
should contact my domain administrator (that would be me). I have SPF 
and DKIM set up, and a quick check at dkimvalidator.com verifies 
they're both working. I assume this is one of these annoying 
situations where Charter is seeing what's clearly a transient DNS 
problem and treating it like a permanent failure? Also I assume 
there's nothing I can do about this? Is the problem likely to be at 
Charter's end or at my domain's nameservers' end?



Only guessing, but this sounds like DMARC. Does your list apply DMARC 
mitigations?


If it is DMARC, the issue is the message sent to the charter 
subscriber is From: poster@posters.domain. posters.domain publishes a 
DMARC policy of (probably) reject. Yahoo.com is one such common 
domain. Your list modifies the message by content filtering, subject 
prefixing, adding msg_footer or some other transformation that breaks 
the posters.domain DKIM signature. Your SPF and DKIM signatures pass, 
but they are not 'aligned' with posters.domain, so they don't count 
for DMARC.


See https://wiki.list.org/DEV/DMARC




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