[Kernel-packages] [Bug 1740405] [NEW] package linux-image-4.13.0-21-generic (not installed) failed to install/upgrade: subprocess new pre-installation script returned error exit status 1
Public bug reported: after installation updating system. then I got the message. ProblemType: Package DistroRelease: Ubuntu 17.10 Package: linux-image-4.13.0-21-generic (not installed) ProcVersionSignature: Ubuntu 4.13.0-16.19-generic 4.13.4 Uname: Linux 4.13.0-16-generic i686 AlsaVersion: Advanced Linux Sound Architecture Driver Version k4.13.0-16-generic. ApportVersion: 2.20.7-0ubuntu3.6 Architecture: i386 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: chief 837 F pulseaudio Card0.Amixer.info: Card hw:0 'V8235'/'VIA 8235 with ALC655 at 0x1400, irq 11' Mixer name : 'Realtek ALC655 rev 0' Components : 'AC97a:414c4760' Controls : 53 Simple ctrls : 29 Card1.Amixer.info: Card hw:1 'modem'/'VIA 82XX modem at 0x1800, irq 11' Mixer name : 'Silicon Laboratory Si3036,8 rev 7' Components : 'AC97m:53494c27' Controls : 3 Simple ctrls : 3 Card1.Codecs.codec97.0.mc97.1-1: 1-1/0: Silicon Laboratory Si3036,8 rev 7 Extended modem ID: codec=1 LIN1 Modem status : GPIO MREF ADC1 DAC1 PRE(ADC2) PRF(DAC2) PRG(HADC) PRH(HDAC) Line1 rate : 8000Hz Date: Thu Dec 28 15:37:22 2017 DuplicateSignature: package:linux-image-4.13.0-21-generic:(not installed) Preparing to unpack .../71-linux-image-4.13.0-21-generic_4.13.0-21.24_i386.deb ... This kernel does not support a non-PAE CPU. dpkg: error processing archive /tmp/apt-dpkg-install-UWPgkc/71-linux-image-4.13.0-21-generic_4.13.0-21.24_i386.deb (--unpack): subprocess new pre-installation script returned error exit status 1 ErrorMessage: subprocess new pre-installation script returned error exit status 1 HibernationDevice: RESUME=UUID=ffa28fb5-d8bd-4437-81da-80cef2c16220 InstallationDate: Installed on 2017-12-28 (0 days ago) InstallationMedia: Lubuntu 17.10 "Artful Aardvark" - Release i386 (20171017.1) Lsusb: Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub Bus 003 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub Bus 002 Device 002: ID 04fc:0538 Sunplus Technology Co., Ltd Wireless Optical Mouse 2.4G [Bright] Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub MachineType: FUJITSU SIEMENS AMILO V Series PccardctlIdent: Socket 0: no product info available PccardctlStatus: Socket 0: no card ProcFB: 0 VESA VGA ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.13.0-16-generic root=UUID=21a1a85b-38c7-455f-a505-b40fd06e9c6c ro quiet splash vt.handoff=7 PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon. Python3Details: /usr/bin/python3.6, Python 3.6.3, python3-minimal, 3.6.3-0ubuntu2 PythonDetails: /root/Error: command ['which', 'python'] failed with exit code 1:, Error: [Errno 2] Datei oder Verzeichnis nicht gefunden: "/root/Error: command ['which', 'python'] failed with exit code 1:": "/root/Error: command ['which', 'python'] failed with exit code 1:", unpackaged RelatedPackageVersions: grub-pc 2.02~beta3-4ubuntu7 RfKill: 0: phy0: Wireless LAN Soft blocked: no Hard blocked: no SourcePackage: linux Title: package linux-image-4.13.0-21-generic (not installed) failed to install/upgrade: subprocess new pre-installation script returned error exit status 1 UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 06/01/2005 dmi.bios.vendor: FUJITSU SIEMENS dmi.bios.version: 1.0E-0031-0812 dmi.board.name: AMILO Pro V2010 dmi.board.vendor: FUJITSU SIEMENS dmi.board.version: None dmi.chassis.asset.tag: No Asset Tag dmi.chassis.type: 10 dmi.chassis.vendor: FUJITSU SIEMENS dmi.chassis.version: N/A dmi.modalias: dmi:bvnFUJITSUSIEMENS:bvr1.0E-0031-0812:bd06/01/2005:svnFUJITSUSIEMENS:pnAMILOVSeries:pvr:rvnFUJITSUSIEMENS:rnAMILOProV2010:rvrNone:cvnFUJITSUSIEMENS:ct10:cvrN/A: dmi.product.name: AMILO V Series dmi.sys.vendor: FUJITSU SIEMENS ** Affects: linux (Ubuntu) Importance: Undecided Status: New ** Tags: apport-package artful i386 need-duplicate-check -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1740405 Title: package linux-image-4.13.0-21-generic (not installed) failed to install/upgrade: subprocess new pre-installation script returned error exit status 1 Status in linux package in Ubuntu: New Bug description: after installation updating system. then I got the message. ProblemType: Package DistroRelease: Ubuntu 17.10 Package: linux-image-4.13.0-21-generic (not installed) ProcVersionSignature: Ubuntu 4.13.0-16.19-generic 4.13.4 Uname: Linux 4.13.0-16-generic i686 AlsaVersion: Advanced Linux Sound Architecture Driver Version k4.13.0-16-generic. ApportVersion: 2.20.7-0ubuntu3.6 Architecture: i386 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: chief 837 F pulseaudio Card0.Amixer.info: Card hw:0 'V8235'/'VIA 8235 with ALC655 at 0x1
[Kernel-packages] [Bug 1740405] Re: package linux-image-4.13.0-21-generic (not installed) failed to install/upgrade: subprocess new pre-installation script returned error exit status 1
It depends to the old CPU . It needs kernel installation with> force PAE<. In Updates it is impossible to switch. "Linux Mint" installation tells while updating, not to install the new Kernel. It will not work (no PAE-CPU). - So the System will work perfekt. In my case I abandon this old notebook. In competition to my PC it is deadly slow. Thanks for your helping, and excuse my delay. it's not easy to me, to write this in english. Please excuse mistakes. a.b. ** Changed in: linux (Ubuntu) Status: Incomplete => Confirmed -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1740405 Title: package linux-image-4.13.0-21-generic (not installed) failed to install/upgrade: subprocess new pre-installation script returned error exit status 1 Status in linux package in Ubuntu: Confirmed Bug description: after installation updating system. then I got the message. ProblemType: Package DistroRelease: Ubuntu 17.10 Package: linux-image-4.13.0-21-generic (not installed) ProcVersionSignature: Ubuntu 4.13.0-16.19-generic 4.13.4 Uname: Linux 4.13.0-16-generic i686 AlsaVersion: Advanced Linux Sound Architecture Driver Version k4.13.0-16-generic. ApportVersion: 2.20.7-0ubuntu3.6 Architecture: i386 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: chief 837 F pulseaudio Card0.Amixer.info: Card hw:0 'V8235'/'VIA 8235 with ALC655 at 0x1400, irq 11' Mixer name : 'Realtek ALC655 rev 0' Components : 'AC97a:414c4760' Controls : 53 Simple ctrls : 29 Card1.Amixer.info: Card hw:1 'modem'/'VIA 82XX modem at 0x1800, irq 11' Mixer name : 'Silicon Laboratory Si3036,8 rev 7' Components : 'AC97m:53494c27' Controls : 3 Simple ctrls : 3 Card1.Codecs.codec97.0.mc97.1-1: 1-1/0: Silicon Laboratory Si3036,8 rev 7 Extended modem ID: codec=1 LIN1 Modem status : GPIO MREF ADC1 DAC1 PRE(ADC2) PRF(DAC2) PRG(HADC) PRH(HDAC) Line1 rate : 8000Hz Date: Thu Dec 28 15:37:22 2017 DuplicateSignature: package:linux-image-4.13.0-21-generic:(not installed) Preparing to unpack .../71-linux-image-4.13.0-21-generic_4.13.0-21.24_i386.deb ... This kernel does not support a non-PAE CPU. dpkg: error processing archive /tmp/apt-dpkg-install-UWPgkc/71-linux-image-4.13.0-21-generic_4.13.0-21.24_i386.deb (--unpack): subprocess new pre-installation script returned error exit status 1 ErrorMessage: subprocess new pre-installation script returned error exit status 1 HibernationDevice: RESUME=UUID=ffa28fb5-d8bd-4437-81da-80cef2c16220 InstallationDate: Installed on 2017-12-28 (0 days ago) InstallationMedia: Lubuntu 17.10 "Artful Aardvark" - Release i386 (20171017.1) Lsusb: Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub Bus 003 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub Bus 002 Device 002: ID 04fc:0538 Sunplus Technology Co., Ltd Wireless Optical Mouse 2.4G [Bright] Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub MachineType: FUJITSU SIEMENS AMILO V Series PccardctlIdent: Socket 0: no product info available PccardctlStatus: Socket 0: no card ProcFB: 0 VESA VGA ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.13.0-16-generic root=UUID=21a1a85b-38c7-455f-a505-b40fd06e9c6c ro quiet splash vt.handoff=7 PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon. Python3Details: /usr/bin/python3.6, Python 3.6.3, python3-minimal, 3.6.3-0ubuntu2 PythonDetails: /root/Error: command ['which', 'python'] failed with exit code 1:, Error: [Errno 2] Datei oder Verzeichnis nicht gefunden: "/root/Error: command ['which', 'python'] failed with exit code 1:": "/root/Error: command ['which', 'python'] failed with exit code 1:", unpackaged RelatedPackageVersions: grub-pc 2.02~beta3-4ubuntu7 RfKill: 0: phy0: Wireless LAN Soft blocked: no Hard blocked: no SourcePackage: linux Title: package linux-image-4.13.0-21-generic (not installed) failed to install/upgrade: subprocess new pre-installation script returned error exit status 1 UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 06/01/2005 dmi.bios.vendor: FUJITSU SIEMENS dmi.bios.version: 1.0E-0031-0812 dmi.board.name: AMILO Pro V2010 dmi.board.vendor: FUJITSU SIEMENS dmi.board.version: None dmi.chassis.asset.tag: No Asset Tag dmi.chassis.type: 10 dmi.chassis.vendor: FUJITSU SIEMENS dmi.chassis.version: N/A dmi.modalias: dmi:bvnFUJITSUSIEMENS:bvr1.0E-0031-0812:bd06/01/2005:svnFUJITSUSIEMENS:pnAMILOVSeries:pvr:rvnFUJITSUSIEMENS:rnAMILOProV2010:rvrNone:cvnFUJITSUSIEMENS:ct10:cvrN/A: dmi.product.name: AMILO V Series dmi.sys.vendor: FUJITSU SIEMENS To manage notifications about this bug go to: https://bu
