[Kernel-packages] [Bug 2092340] [NEW] wwan card permanently disappears after resuming from suspending
Public bug reported: Hello, on my ThinkPad P16s Gen2 AMD with the Quectel EM05-G modem configured, I'm running Ubuntu Desktop 24.04.1 LTS with the kernel package "linux-generic-hwe-24.04" version "6.8.0-51.52" I am facing the issue that after resuming from suspending, the WWAN card completely disappears. The WWAN card is internally connected via USB, after suspending the WWAN card also disappears from lsusb. Example output from lsusb after suspending: Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub Bus 001 Device 002: ID 05e3:0610 Genesys Logic, Inc. Hub Bus 001 Device 004: ID 10ab:9309 USI Co., Ltd Bus 001 Device 005: ID 06cb:00f9 Synaptics, Inc. Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub Bus 003 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub Bus 003 Device 002: ID 30c9:00ad Luxvisions Innotech Limited Integrated Camera Bus 004 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub Bus 005 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub Bus 006 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub Bus 007 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub Bus 008 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub While resuming from suspending, there's the following output: Dez 21 13:05:53 Pfirsichsaft kernel: usb 1-2: USB disconnect, device number 6 Dez 21 13:05:53 Pfirsichsaft kernel: usb 1-2.1: USB disconnect, device number 7 After suspending, there's the following kernel output: Dez 21 13:05:56 Pfirsichsaft kernel: usb 1-4: USB disconnect, device number 3 Dez 21 13:05:56 Pfirsichsaft kernel: option1 ttyUSB0: GSM modem (1-port) converter now disconnected from ttyUSB0 Dez 21 13:05:56 Pfirsichsaft kernel: option 1-4:1.2: device disconnected Dez 21 13:05:56 Pfirsichsaft kernel: cdc_mbim 1-4:1.0: Tx URB error: -19 Dez 21 13:05:56 Pfirsichsaft kernel: cdc_mbim 1-4:1.0 wwan0: unregister 'cdc_mbim' usb-:64:00.3-4, CDC MBIM Dez 21 13:05:56 Pfirsichsaft kernel: cdc_mbim 1-4:1.0: Tx URB error: -19 After the kernel output, there's this ModemManager output which indicates a "missing" device?: Dez 21 13:05:56 Pfirsichsaft ModemManager[1571]: [plugin-manager] task 5,ttyUSB0: error when checking support with plugin 'cinterion': (tty/ttyUSB0) failed to open port: Could not open serial device ttyUSB0: No such file or directory Dez 21 13:05:56 Pfirsichsaft ModemManager[1571]: [plugin-manager] task 5,ttyUSB0: error when checking support with plugin 'telit': (tty/ttyUSB0) failed to open port: Could not open serial device ttyUSB0: No such file or directory Dez 21 13:05:56 Pfirsichsaft ModemManager[1571]: [plugin-manager] task 5,ttyUSB0: error when checking support with plugin 'generic': (tty/ttyUSB0) failed to open port: Could not open serial device ttyUSB0: No such file or directory Dez 21 13:05:56 Pfirsichsaft ModemManager[1571]: [base-manager] port wwan0 released by device '/sys/devices/pci:00/:00:08.1/:64:00.3/usb1/1-4' Dez 21 13:05:56 Pfirsichsaft ModemManager[1571]: [plugin-manager] task 5,wwan0: failed: Operation was cancelled Dez 21 13:05:56 Pfirsichsaft ModemManager[1571]: [base-manager] port ttyUSB0 released by device '/sys/devices/pci:00/:00:08.1/:64:00.3/usb1/1-4' Dez 21 13:05:56 Pfirsichsaft ModemManager[1571]: [base-manager] port cdc-wdm0 released by device '/sys/devices/pci:00/:00:08.1/:64:00.3/usb1/1-4' Dez 21 13:05:56 Pfirsichsaft ModemManager[1571]: [plugin-manager] task 5,cdc-wdm0: error when checking support with plugin 'quectel': Operation was cancelled Dez 21 13:05:56 Pfirsichsaft ModemManager[1571]: [plugin-manager] task 5,cdc-wdm0: failed: Operation was cancelled Dez 21 13:05:56 Pfirsichsaft ModemManager[1571]: [base-manager] couldn't check support for device '/sys/devices/pci:00/:00:08.1/:64:00.3/usb1/1-4': Operation was cancelled A temporary workaround is to restart the system. This will help until the next suspending. Additional lspci output which may help?: 00:00.0 Host bridge: Advanced Micro Devices, Inc. [AMD] Device 14e8 00:00.2 IOMMU: Advanced Micro Devices, Inc. [AMD] Device 14e9 00:01.0 Host bridge: Advanced Micro Devices, Inc. [AMD] Device 14ea 00:02.0 Host bridge: Advanced Micro Devices, Inc. [AMD] Device 14ea 00:02.1 PCI bridge: Advanced Micro Devices, Inc. [AMD] Device 14ee 00:02.2 PCI bridge: Advanced Micro Devices, Inc. [AMD] Device 14ee 00:02.4 PCI bridge: Advanced Micro Devices, Inc. [AMD] Device 14ee 00:03.0 Host bridge: Advanced Micro Devices, Inc. [AMD] Device 14ea 00:04.0 Host bridge: Advanced Micro Devices, Inc. [AMD] Device 14ea 00:04.1 PCI bridge: Advanced Micro Devices, Inc. [AMD] Family 19h USB4/Thunderbolt PCIe tunnel 00:08.0 Host bridge: Advanced Micro Devices, Inc. [AMD] Device 14ea 00:08.1 PCI bridge: Advanced Micro Devices, Inc. [AMD] Device 14eb 00:08.2 PCI bridge: Advanced Micro Devices, Inc. [AMD] Device 14eb 00:08.3 PCI bridge: Advanced Micro Devices, Inc. [AMD] Device 14eb 00:14.0 SMBus: Advance
[Kernel-packages] [Bug 2092340] Re: wwan card permanently disappears after resuming from suspending
Hello, this issue still persists with Ubuntu Desktop 24.04.2 LTS on the 6.11 kernel. When entering sleep, the kernel module immediately throws an error and the wwan card remains unavailable. cdc_mbim 1-4:1.0: Tx URB error: -19 Only a restart of the system can fix that which defies the purpose of sleeping.. Please help, this is a severe breaking issue. -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/2092340 Title: wwan card permanently disappears after resuming from suspending Status in linux package in Ubuntu: New Bug description: Hello, on my ThinkPad P16s Gen2 AMD with the Quectel EM05-G modem configured, I'm running Ubuntu Desktop 24.04.1 LTS with the kernel package "linux-generic-hwe-24.04" version "6.8.0-51.52" I am facing the issue that after resuming from suspending, the WWAN card completely disappears. The WWAN card is internally connected via USB, after suspending the WWAN card also disappears from lsusb. Example output from lsusb after suspending: Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub Bus 001 Device 002: ID 05e3:0610 Genesys Logic, Inc. Hub Bus 001 Device 004: ID 10ab:9309 USI Co., Ltd Bus 001 Device 005: ID 06cb:00f9 Synaptics, Inc. Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub Bus 003 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub Bus 003 Device 002: ID 30c9:00ad Luxvisions Innotech Limited Integrated Camera Bus 004 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub Bus 005 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub Bus 006 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub Bus 007 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub Bus 008 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub While resuming from suspending, there's the following output: Dez 21 13:05:53 Pfirsichsaft kernel: usb 1-2: USB disconnect, device number 6 Dez 21 13:05:53 Pfirsichsaft kernel: usb 1-2.1: USB disconnect, device number 7 After suspending, there's the following kernel output: Dez 21 13:05:56 Pfirsichsaft kernel: usb 1-4: USB disconnect, device number 3 Dez 21 13:05:56 Pfirsichsaft kernel: option1 ttyUSB0: GSM modem (1-port) converter now disconnected from ttyUSB0 Dez 21 13:05:56 Pfirsichsaft kernel: option 1-4:1.2: device disconnected Dez 21 13:05:56 Pfirsichsaft kernel: cdc_mbim 1-4:1.0: Tx URB error: -19 Dez 21 13:05:56 Pfirsichsaft kernel: cdc_mbim 1-4:1.0 wwan0: unregister 'cdc_mbim' usb-:64:00.3-4, CDC MBIM Dez 21 13:05:56 Pfirsichsaft kernel: cdc_mbim 1-4:1.0: Tx URB error: -19 After the kernel output, there's this ModemManager output which indicates a "missing" device?: Dez 21 13:05:56 Pfirsichsaft ModemManager[1571]: [plugin-manager] task 5,ttyUSB0: error when checking support with plugin 'cinterion': (tty/ttyUSB0) failed to open port: Could not open serial device ttyUSB0: No such file or directory Dez 21 13:05:56 Pfirsichsaft ModemManager[1571]: [plugin-manager] task 5,ttyUSB0: error when checking support with plugin 'telit': (tty/ttyUSB0) failed to open port: Could not open serial device ttyUSB0: No such file or directory Dez 21 13:05:56 Pfirsichsaft ModemManager[1571]: [plugin-manager] task 5,ttyUSB0: error when checking support with plugin 'generic': (tty/ttyUSB0) failed to open port: Could not open serial device ttyUSB0: No such file or directory Dez 21 13:05:56 Pfirsichsaft ModemManager[1571]: [base-manager] port wwan0 released by device '/sys/devices/pci:00/:00:08.1/:64:00.3/usb1/1-4' Dez 21 13:05:56 Pfirsichsaft ModemManager[1571]: [plugin-manager] task 5,wwan0: failed: Operation was cancelled Dez 21 13:05:56 Pfirsichsaft ModemManager[1571]: [base-manager] port ttyUSB0 released by device '/sys/devices/pci:00/:00:08.1/:64:00.3/usb1/1-4' Dez 21 13:05:56 Pfirsichsaft ModemManager[1571]: [base-manager] port cdc-wdm0 released by device '/sys/devices/pci:00/:00:08.1/:64:00.3/usb1/1-4' Dez 21 13:05:56 Pfirsichsaft ModemManager[1571]: [plugin-manager] task 5,cdc-wdm0: error when checking support with plugin 'quectel': Operation was cancelled Dez 21 13:05:56 Pfirsichsaft ModemManager[1571]: [plugin-manager] task 5,cdc-wdm0: failed: Operation was cancelled Dez 21 13:05:56 Pfirsichsaft ModemManager[1571]: [base-manager] couldn't check support for device '/sys/devices/pci:00/:00:08.1/:64:00.3/usb1/1-4': Operation was cancelled A temporary workaround is to restart the system. This will help until the next suspending. Additional lspci output which may help?: 00:00.0 Host bridge: Advanced Micro Devices, Inc. [AMD] Device 14e8 00:00.2 IOMMU: Advanced Micro Devices, Inc. [AMD] Device 14e9 00:01.0 Host bridge: Advanced Micro Devices, Inc. [AMD] Device 14ea 00:02.0 Host bridge: Advanced Micro Devices, Inc. [AMD] Dev
