[Kernel-packages] [Bug 1686189] Re: External monitor connecting problem
Confirming the same issues - 4.4.0-77 bugs and wont display external screens on Dell E7250. Can run with 4.4.0-72 kernel and everything is just fine. -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1686189 Title: External monitor connecting problem Status in linux package in Ubuntu: Confirmed Status in xorg package in Ubuntu: Confirmed Bug description: I am facing a problem with Intel Graphics driver. I have external monitor and in display settings the second monitor is detecting but it's not working, so could you email me a solution. ProblemType: Bug DistroRelease: Ubuntu 16.04 Package: xorg 1:7.7+13ubuntu3 Uname: Linux 4.4.25-040425-generic x86_64 .tmp.unity_support_test.0: ApportVersion: 2.20.1-0ubuntu2.5 Architecture: amd64 CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins' CompositorRunning: compiz CompositorUnredirectDriverBlacklist: '(nouveau|Intel).*Mesa 8.0' CompositorUnredirectFSW: true CurrentDesktop: Unity Date: Tue Apr 25 21:45:16 2017 DistUpgraded: 2017-04-25 21:07:40,819 DEBUG icon theme changed, re-reading DistroCodename: xenial DistroVariant: ubuntu DkmsStatus: i915-4.6.3-4.4.0, 1, 4.4.0-75-generic, x86_64: installed GraphicsCard: Intel Corporation Haswell-ULT Integrated Graphics Controller [8086:0a16] (rev 09) (prog-if 00 [VGA controller]) Subsystem: Dell Haswell-ULT Integrated Graphics Controller [1028:05e9] InstallationDate: Installed on 2017-04-25 (0 days ago) InstallationMedia: Ubuntu 14.04.5 LTS "Trusty Tahr" - Release amd64 (20160803) MachineType: Dell Inc. Inspiron 3537 ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.4.25-040425-generic root=UUID=3914e6d5-5c87-4816-8043-776ef4184d29 ro quiet splash vt.handoff=7 SourcePackage: xorg UpgradeStatus: Upgraded to xenial on 2017-04-25 (0 days ago) dmi.bios.date: 04/30/2014 dmi.bios.vendor: Dell Inc. dmi.bios.version: A08 dmi.board.name: 03JPPR dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 8 dmi.chassis.vendor: Dell Inc. dmi.chassis.version: A08 dmi.modalias: dmi:bvnDellInc.:bvrA08:bd04/30/2014:svnDellInc.:pnInspiron3537:pvrA08:rvnDellInc.:rn03JPPR:rvrA00:cvnDellInc.:ct8:cvrA08: dmi.product.name: Inspiron 3537 dmi.product.version: A08 dmi.sys.vendor: Dell Inc. version.compiz: compiz 1:0.9.12.2+16.04.20160823-0ubuntu1 version.ia32-libs: ia32-libs N/A version.libdrm2: libdrm2 2.4.70-1~ubuntu16.04.1 version.libgl1-mesa-dri: libgl1-mesa-dri 12.0.6-0ubuntu0.16.04.1 version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A version.libgl1-mesa-glx: libgl1-mesa-glx 12.0.6-0ubuntu0.16.04.1 version.xserver-xorg-core: xserver-xorg-core 2:1.18.4-0ubuntu0.2 version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.10.1-1ubuntu2 version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.7.0-1 version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917+git20160325-1ubuntu1.2 version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.12-1build2 xserver.bootTime: Tue Apr 25 21:37:24 2017 xserver.configfile: default xserver.errors: xserver.logfile: /var/log/Xorg.0.log xserver.outputs: product id 17900 vendor AUO xserver.version: 2:1.18.4-0ubuntu0.2 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1686189/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1686189] Re: External monitor connecting problem on Intel graphics card
@Kai-Heng 4.4.0-72-generic As long as I boot with that Kernel, I have no issues. Every one after that, just gives me the above issues. -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1686189 Title: External monitor connecting problem on Intel graphics card Status in linux package in Ubuntu: Confirmed Status in xorg package in Ubuntu: Confirmed Bug description: I am facing a problem with Intel Graphics driver. I have external monitor and in display settings the second monitor is detecting but it's not working, so could you email me a solution. ProblemType: Bug DistroRelease: Ubuntu 16.04 Package: xorg 1:7.7+13ubuntu3 Uname: Linux 4.4.25-040425-generic x86_64 .tmp.unity_support_test.0: ApportVersion: 2.20.1-0ubuntu2.5 Architecture: amd64 CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins' CompositorRunning: compiz CompositorUnredirectDriverBlacklist: '(nouveau|Intel).*Mesa 8.0' CompositorUnredirectFSW: true CurrentDesktop: Unity Date: Tue Apr 25 21:45:16 2017 DistUpgraded: 2017-04-25 21:07:40,819 DEBUG icon theme changed, re-reading DistroCodename: xenial DistroVariant: ubuntu DkmsStatus: i915-4.6.3-4.4.0, 1, 4.4.0-75-generic, x86_64: installed GraphicsCard: Intel Corporation Haswell-ULT Integrated Graphics Controller [8086:0a16] (rev 09) (prog-if 00 [VGA controller]) Subsystem: Dell Haswell-ULT Integrated Graphics Controller [1028:05e9] InstallationDate: Installed on 2017-04-25 (0 days ago) InstallationMedia: Ubuntu 14.04.5 LTS "Trusty Tahr" - Release amd64 (20160803) MachineType: Dell Inc. Inspiron 3537 ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.4.25-040425-generic root=UUID=3914e6d5-5c87-4816-8043-776ef4184d29 ro quiet splash vt.handoff=7 SourcePackage: xorg UpgradeStatus: Upgraded to xenial on 2017-04-25 (0 days ago) dmi.bios.date: 04/30/2014 dmi.bios.vendor: Dell Inc. dmi.bios.version: A08 dmi.board.name: 03JPPR dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 8 dmi.chassis.vendor: Dell Inc. dmi.chassis.version: A08 dmi.modalias: dmi:bvnDellInc.:bvrA08:bd04/30/2014:svnDellInc.:pnInspiron3537:pvrA08:rvnDellInc.:rn03JPPR:rvrA00:cvnDellInc.:ct8:cvrA08: dmi.product.name: Inspiron 3537 dmi.product.version: A08 dmi.sys.vendor: Dell Inc. version.compiz: compiz 1:0.9.12.2+16.04.20160823-0ubuntu1 version.ia32-libs: ia32-libs N/A version.libdrm2: libdrm2 2.4.70-1~ubuntu16.04.1 version.libgl1-mesa-dri: libgl1-mesa-dri 12.0.6-0ubuntu0.16.04.1 version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A version.libgl1-mesa-glx: libgl1-mesa-glx 12.0.6-0ubuntu0.16.04.1 version.xserver-xorg-core: xserver-xorg-core 2:1.18.4-0ubuntu0.2 version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.10.1-1ubuntu2 version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.7.0-1 version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917+git20160325-1ubuntu1.2 version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.12-1build2 xserver.bootTime: Tue Apr 25 21:37:24 2017 xserver.configfile: default xserver.errors: xserver.logfile: /var/log/Xorg.0.log xserver.outputs: product id 17900 vendor AUO xserver.version: 2:1.18.4-0ubuntu0.2 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1686189/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1686189] Re: External monitor connecting problem on Intel graphics card
Not sure if this is a coincidence or what, but I'm also using a Dell Docking Station / Port replicator. -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1686189 Title: External monitor connecting problem on Intel graphics card Status in linux package in Ubuntu: Confirmed Status in xorg package in Ubuntu: Confirmed Bug description: I am facing a problem with Intel Graphics driver. I have external monitor and in display settings the second monitor is detecting but it's not working, so could you email me a solution. ProblemType: Bug DistroRelease: Ubuntu 16.04 Package: xorg 1:7.7+13ubuntu3 Uname: Linux 4.4.25-040425-generic x86_64 .tmp.unity_support_test.0: ApportVersion: 2.20.1-0ubuntu2.5 Architecture: amd64 CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins' CompositorRunning: compiz CompositorUnredirectDriverBlacklist: '(nouveau|Intel).*Mesa 8.0' CompositorUnredirectFSW: true CurrentDesktop: Unity Date: Tue Apr 25 21:45:16 2017 DistUpgraded: 2017-04-25 21:07:40,819 DEBUG icon theme changed, re-reading DistroCodename: xenial DistroVariant: ubuntu DkmsStatus: i915-4.6.3-4.4.0, 1, 4.4.0-75-generic, x86_64: installed GraphicsCard: Intel Corporation Haswell-ULT Integrated Graphics Controller [8086:0a16] (rev 09) (prog-if 00 [VGA controller]) Subsystem: Dell Haswell-ULT Integrated Graphics Controller [1028:05e9] InstallationDate: Installed on 2017-04-25 (0 days ago) InstallationMedia: Ubuntu 14.04.5 LTS "Trusty Tahr" - Release amd64 (20160803) MachineType: Dell Inc. Inspiron 3537 ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.4.25-040425-generic root=UUID=3914e6d5-5c87-4816-8043-776ef4184d29 ro quiet splash vt.handoff=7 SourcePackage: xorg UpgradeStatus: Upgraded to xenial on 2017-04-25 (0 days ago) dmi.bios.date: 04/30/2014 dmi.bios.vendor: Dell Inc. dmi.bios.version: A08 dmi.board.name: 03JPPR dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 8 dmi.chassis.vendor: Dell Inc. dmi.chassis.version: A08 dmi.modalias: dmi:bvnDellInc.:bvrA08:bd04/30/2014:svnDellInc.:pnInspiron3537:pvrA08:rvnDellInc.:rn03JPPR:rvrA00:cvnDellInc.:ct8:cvrA08: dmi.product.name: Inspiron 3537 dmi.product.version: A08 dmi.sys.vendor: Dell Inc. version.compiz: compiz 1:0.9.12.2+16.04.20160823-0ubuntu1 version.ia32-libs: ia32-libs N/A version.libdrm2: libdrm2 2.4.70-1~ubuntu16.04.1 version.libgl1-mesa-dri: libgl1-mesa-dri 12.0.6-0ubuntu0.16.04.1 version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A version.libgl1-mesa-glx: libgl1-mesa-glx 12.0.6-0ubuntu0.16.04.1 version.xserver-xorg-core: xserver-xorg-core 2:1.18.4-0ubuntu0.2 version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.10.1-1ubuntu2 version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.7.0-1 version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917+git20160325-1ubuntu1.2 version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.12-1build2 xserver.bootTime: Tue Apr 25 21:37:24 2017 xserver.configfile: default xserver.errors: xserver.logfile: /var/log/Xorg.0.log xserver.outputs: product id 17900 vendor AUO xserver.version: 2:1.18.4-0ubuntu0.2 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1686189/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1686189] Re: External monitor connecting problem on Intel graphics card
@Kai-Heng Sorry for delay - been off work due to injury :( lsmod | grep i915: rodavid@rodavid-Latitude-E7250:~$ lsmod | grep i915 i915 1208320 5 i2c_algo_bit 16384 1 i915 drm_kms_helper155648 1 i915 drm 364544 6 i915,drm_kms_helper video 40960 3 i915,dell_wmi,dell_laptop Drivers 4.4.0-73 ~ 4.4.0-77 all seem to have the monitor issues. 72 has been the only one I can reliably use. Some of them "seem to work" after messing with the settings, but any time the screen goes to sleep, it almost never comes back and sometimes the machine will actually lock up forcing me to power off. -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1686189 Title: External monitor connecting problem on Intel graphics card Status in linux package in Ubuntu: Confirmed Status in xorg package in Ubuntu: Confirmed Bug description: I am facing a problem with Intel Graphics driver. I have external monitor and in display settings the second monitor is detecting but it's not working, so could you email me a solution. ProblemType: Bug DistroRelease: Ubuntu 16.04 Package: xorg 1:7.7+13ubuntu3 Uname: Linux 4.4.25-040425-generic x86_64 .tmp.unity_support_test.0: ApportVersion: 2.20.1-0ubuntu2.5 Architecture: amd64 CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins' CompositorRunning: compiz CompositorUnredirectDriverBlacklist: '(nouveau|Intel).*Mesa 8.0' CompositorUnredirectFSW: true CurrentDesktop: Unity Date: Tue Apr 25 21:45:16 2017 DistUpgraded: 2017-04-25 21:07:40,819 DEBUG icon theme changed, re-reading DistroCodename: xenial DistroVariant: ubuntu DkmsStatus: i915-4.6.3-4.4.0, 1, 4.4.0-75-generic, x86_64: installed GraphicsCard: Intel Corporation Haswell-ULT Integrated Graphics Controller [8086:0a16] (rev 09) (prog-if 00 [VGA controller]) Subsystem: Dell Haswell-ULT Integrated Graphics Controller [1028:05e9] InstallationDate: Installed on 2017-04-25 (0 days ago) InstallationMedia: Ubuntu 14.04.5 LTS "Trusty Tahr" - Release amd64 (20160803) MachineType: Dell Inc. Inspiron 3537 ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.4.25-040425-generic root=UUID=3914e6d5-5c87-4816-8043-776ef4184d29 ro quiet splash vt.handoff=7 SourcePackage: xorg UpgradeStatus: Upgraded to xenial on 2017-04-25 (0 days ago) dmi.bios.date: 04/30/2014 dmi.bios.vendor: Dell Inc. dmi.bios.version: A08 dmi.board.name: 03JPPR dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 8 dmi.chassis.vendor: Dell Inc. dmi.chassis.version: A08 dmi.modalias: dmi:bvnDellInc.:bvrA08:bd04/30/2014:svnDellInc.:pnInspiron3537:pvrA08:rvnDellInc.:rn03JPPR:rvrA00:cvnDellInc.:ct8:cvrA08: dmi.product.name: Inspiron 3537 dmi.product.version: A08 dmi.sys.vendor: Dell Inc. version.compiz: compiz 1:0.9.12.2+16.04.20160823-0ubuntu1 version.ia32-libs: ia32-libs N/A version.libdrm2: libdrm2 2.4.70-1~ubuntu16.04.1 version.libgl1-mesa-dri: libgl1-mesa-dri 12.0.6-0ubuntu0.16.04.1 version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A version.libgl1-mesa-glx: libgl1-mesa-glx 12.0.6-0ubuntu0.16.04.1 version.xserver-xorg-core: xserver-xorg-core 2:1.18.4-0ubuntu0.2 version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.10.1-1ubuntu2 version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.7.0-1 version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917+git20160325-1ubuntu1.2 version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.12-1build2 xserver.bootTime: Tue Apr 25 21:37:24 2017 xserver.configfile: default xserver.errors: xserver.logfile: /var/log/Xorg.0.log xserver.outputs: product id 17900 vendor AUO xserver.version: 2:1.18.4-0ubuntu0.2 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1686189/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1686189] Re: External monitor connecting problem on Intel graphics card
@Kai-Heng Per request in #30, I installed version 4.10. Everything seems to be working just fine now. First Kernel outside of 4.4.72 that has worked for me. rodavid@rodavid-Latitude-E7250:~$ lsmod | grep i915 i915 1449984 5 i2c_algo_bit 16384 1 i915 drm_kms_helper151552 1 i915 drm 352256 6 i915,drm_kms_helper video 40960 4 dell_wmi,dell_laptop,int3406_thermal,i915 Let me know if you want me to try 4.11 like you mentioned as well. Sorry if the information I posted isn't any help, not the biggest Linux power user yet. Let me know if there is any other information I can provide that helps. -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1686189 Title: External monitor connecting problem on Intel graphics card Status in linux package in Ubuntu: Confirmed Status in xorg package in Ubuntu: Confirmed Bug description: I am facing a problem with Intel Graphics driver. I have external monitor and in display settings the second monitor is detecting but it's not working, so could you email me a solution. ProblemType: Bug DistroRelease: Ubuntu 16.04 Package: xorg 1:7.7+13ubuntu3 Uname: Linux 4.4.25-040425-generic x86_64 .tmp.unity_support_test.0: ApportVersion: 2.20.1-0ubuntu2.5 Architecture: amd64 CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins' CompositorRunning: compiz CompositorUnredirectDriverBlacklist: '(nouveau|Intel).*Mesa 8.0' CompositorUnredirectFSW: true CurrentDesktop: Unity Date: Tue Apr 25 21:45:16 2017 DistUpgraded: 2017-04-25 21:07:40,819 DEBUG icon theme changed, re-reading DistroCodename: xenial DistroVariant: ubuntu DkmsStatus: i915-4.6.3-4.4.0, 1, 4.4.0-75-generic, x86_64: installed GraphicsCard: Intel Corporation Haswell-ULT Integrated Graphics Controller [8086:0a16] (rev 09) (prog-if 00 [VGA controller]) Subsystem: Dell Haswell-ULT Integrated Graphics Controller [1028:05e9] InstallationDate: Installed on 2017-04-25 (0 days ago) InstallationMedia: Ubuntu 14.04.5 LTS "Trusty Tahr" - Release amd64 (20160803) MachineType: Dell Inc. Inspiron 3537 ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.4.25-040425-generic root=UUID=3914e6d5-5c87-4816-8043-776ef4184d29 ro quiet splash vt.handoff=7 SourcePackage: xorg UpgradeStatus: Upgraded to xenial on 2017-04-25 (0 days ago) dmi.bios.date: 04/30/2014 dmi.bios.vendor: Dell Inc. dmi.bios.version: A08 dmi.board.name: 03JPPR dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 8 dmi.chassis.vendor: Dell Inc. dmi.chassis.version: A08 dmi.modalias: dmi:bvnDellInc.:bvrA08:bd04/30/2014:svnDellInc.:pnInspiron3537:pvrA08:rvnDellInc.:rn03JPPR:rvrA00:cvnDellInc.:ct8:cvrA08: dmi.product.name: Inspiron 3537 dmi.product.version: A08 dmi.sys.vendor: Dell Inc. version.compiz: compiz 1:0.9.12.2+16.04.20160823-0ubuntu1 version.ia32-libs: ia32-libs N/A version.libdrm2: libdrm2 2.4.70-1~ubuntu16.04.1 version.libgl1-mesa-dri: libgl1-mesa-dri 12.0.6-0ubuntu0.16.04.1 version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A version.libgl1-mesa-glx: libgl1-mesa-glx 12.0.6-0ubuntu0.16.04.1 version.xserver-xorg-core: xserver-xorg-core 2:1.18.4-0ubuntu0.2 version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.10.1-1ubuntu2 version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.7.0-1 version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917+git20160325-1ubuntu1.2 version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.12-1build2 xserver.bootTime: Tue Apr 25 21:37:24 2017 xserver.configfile: default xserver.errors: xserver.logfile: /var/log/Xorg.0.log xserver.outputs: product id 17900 vendor AUO xserver.version: 2:1.18.4-0ubuntu0.2 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1686189/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1686189] Re: External monitor connecting problem on Intel graphics card
I am having the same issues even with the newer Kernel, 4.4.0-79-generic. Like others have mentioned above, I can mess with the settings and sometimes "it gets it" and other times it just causes the whole machine to lock up and I have to force reboot it. Even when the monitors do show up in xrandr - they are blank with the no signal screen. Messing with the settings becomes a 50/50 but even if it does "manage to find it", the moment you have to walk away, or the screen goes to sleep, its not coming back. Here is a screen shot of the error I get sometimes, other times, there is no error and the machine just locks. I am also on a Dell E7250 Intel Core i5-5300 Intel HD Graphics 5500 Broadwell GT2 ** Attachment added: "Error message" https://bugs.launchpad.net/ubuntu/+source/xorg/+bug/1686189/+attachment/4891194/+files/Ubuntu_Monitor_Issue.png -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1686189 Title: External monitor connecting problem on Intel graphics card Status in linux package in Ubuntu: Confirmed Status in xorg package in Ubuntu: Confirmed Bug description: I am facing a problem with Intel Graphics driver. I have external monitor and in display settings the second monitor is detecting but it's not working, so could you email me a solution. ProblemType: Bug DistroRelease: Ubuntu 16.04 Package: xorg 1:7.7+13ubuntu3 Uname: Linux 4.4.25-040425-generic x86_64 .tmp.unity_support_test.0: ApportVersion: 2.20.1-0ubuntu2.5 Architecture: amd64 CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins' CompositorRunning: compiz CompositorUnredirectDriverBlacklist: '(nouveau|Intel).*Mesa 8.0' CompositorUnredirectFSW: true CurrentDesktop: Unity Date: Tue Apr 25 21:45:16 2017 DistUpgraded: 2017-04-25 21:07:40,819 DEBUG icon theme changed, re-reading DistroCodename: xenial DistroVariant: ubuntu DkmsStatus: i915-4.6.3-4.4.0, 1, 4.4.0-75-generic, x86_64: installed GraphicsCard: Intel Corporation Haswell-ULT Integrated Graphics Controller [8086:0a16] (rev 09) (prog-if 00 [VGA controller]) Subsystem: Dell Haswell-ULT Integrated Graphics Controller [1028:05e9] InstallationDate: Installed on 2017-04-25 (0 days ago) InstallationMedia: Ubuntu 14.04.5 LTS "Trusty Tahr" - Release amd64 (20160803) MachineType: Dell Inc. Inspiron 3537 ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.4.25-040425-generic root=UUID=3914e6d5-5c87-4816-8043-776ef4184d29 ro quiet splash vt.handoff=7 SourcePackage: xorg UpgradeStatus: Upgraded to xenial on 2017-04-25 (0 days ago) dmi.bios.date: 04/30/2014 dmi.bios.vendor: Dell Inc. dmi.bios.version: A08 dmi.board.name: 03JPPR dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 8 dmi.chassis.vendor: Dell Inc. dmi.chassis.version: A08 dmi.modalias: dmi:bvnDellInc.:bvrA08:bd04/30/2014:svnDellInc.:pnInspiron3537:pvrA08:rvnDellInc.:rn03JPPR:rvrA00:cvnDellInc.:ct8:cvrA08: dmi.product.name: Inspiron 3537 dmi.product.version: A08 dmi.sys.vendor: Dell Inc. version.compiz: compiz 1:0.9.12.2+16.04.20160823-0ubuntu1 version.ia32-libs: ia32-libs N/A version.libdrm2: libdrm2 2.4.70-1~ubuntu16.04.1 version.libgl1-mesa-dri: libgl1-mesa-dri 12.0.6-0ubuntu0.16.04.1 version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A version.libgl1-mesa-glx: libgl1-mesa-glx 12.0.6-0ubuntu0.16.04.1 version.xserver-xorg-core: xserver-xorg-core 2:1.18.4-0ubuntu0.2 version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.10.1-1ubuntu2 version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.7.0-1 version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917+git20160325-1ubuntu1.2 version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.12-1build2 xserver.bootTime: Tue Apr 25 21:37:24 2017 xserver.configfile: default xserver.errors: xserver.logfile: /var/log/Xorg.0.log xserver.outputs: product id 17900 vendor AUO xserver.version: 2:1.18.4-0ubuntu0.2 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1686189/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp