Re: [Kernel-packages] [Bug 1850681] Re: TREKSTOR Primebook C11B touchpad and touchscreen not working

2020-02-24 Thread Frank Lettau
>
thanks, touchscreen still not working, but it's ok bec. the pad is working
well :)

 ** Changed in: linux (Ubuntu)
>Status: Expired => Fix Released
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/1850681
>
> Title:
>   TREKSTOR Primebook C11B touchpad and touchscreen not working
>
> Status in linux package in Ubuntu:
>   Fix Released
>
> Bug description:
>   touchpad not working, only usb-mouse is recognized. touchscreen
> functionality not working, but that would be rather less important.
> Everything else is perfectly fine. (18.04 LTS)
>   TREKSTOR Primebook C11B
>
>   Thanks :-)
>
>   ProblemType: Bug
>   DistroRelease: Ubuntu 18.04
>   Package: xorg 1:7.7+19ubuntu7.1
>   ProcVersionSignature: Ubuntu 5.0.0-32.34~18.04.2-generic 5.0.21
>   Uname: Linux 5.0.0-32-generic x86_64
>   ApportVersion: 2.20.9-0ubuntu7.7
>   Architecture: amd64
>   BootLog: Error: [Errno 13] Permission denied: '/var/log/boot.log'
>   CompositorRunning: None
>   CurrentDesktop: ubuntu:GNOME
>   Date: Wed Oct 30 18:43:32 2019
>   DistUpgraded: Fresh install
>   DistroCodename: bionic
>   DistroVariant: ubuntu
>   ExtraDebuggingInterest: I just need to know a workaround
>   GraphicsCard:
>Intel Corporation Device [8086:5a85] (rev 0b) (prog-if 00 [VGA
> controller])
>  Subsystem: Intel Corporation Device [8086:2212]
>   InstallationDate: Installed on 2019-10-26 (4 days ago)
>   InstallationMedia: Ubuntu 18.04.3 LTS "Bionic Beaver" - Release amd64
> (20190805)
>   MachineType: TREKSTOR Primebook C11B
>   ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.0.0-32-generic
> root=UUID=efc3c4a6-eb3c-4dc1-8a8e-0f53d786817d ro quiet splash
> vt.handoff=1
>   SourcePackage: xorg
>   Symptom: display
>   UpgradeStatus: No upgrade log present (probably fresh install)
>   dmi.bios.date: 05/03/2018
>   dmi.bios.vendor: American Megatrends Inc.
>   dmi.bios.version: V2.1.2
>   dmi.board.asset.tag: Default string
>   dmi.board.name: Apollolake_alk_V01
>   dmi.board.vendor: TS_weibu
>   dmi.board.version: Default string
>   dmi.chassis.asset.tag: Default string
>   dmi.chassis.type: 31
>   dmi.chassis.version: Default string
>   dmi.modalias:
> dmi:bvnAmericanMegatrendsInc.:bvrV2.1.2:bd05/03/2018:svnTREKSTOR:pnPrimebookC11B:pvrDefaultstring:rvnTS_weibu:rnApollolake_alk_V01:rvrDefaultstring:cvn:ct31:cvrDefaultstring:
>   dmi.product.family: Notebook
>   dmi.product.name: Primebook C11B
>   dmi.product.sku: CFALKWW03
>   dmi.product.version: Default string
>   dmi.sys.vendor: TREKSTOR
>   version.compiz: compiz N/A
>   version.libdrm2: libdrm2 2.4.97-1ubuntu1~18.04.1
>   version.libgl1-mesa-dri: libgl1-mesa-dri 19.0.8-0ubuntu0~18.04.3
>   version.libgl1-mesa-glx: libgl1-mesa-glx 19.0.8-0ubuntu0~18.04.3
>   version.xserver-xorg-core: xserver-xorg-core N/A
>   version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A
>   version.xserver-xorg-video-ati: xserver-xorg-video-ati N/A
>   version.xserver-xorg-video-intel: xserver-xorg-video-intel N/A
>   version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau N/A
>
> To manage notifications about this bug go to:
> https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1850681/+subscriptions
>

-- 
You received this bug notification because you are a member of Kernel
Packages, which is subscribed to linux in Ubuntu.
https://bugs.launchpad.net/bugs/1850681

Title:
  TREKSTOR Primebook C11B touchpad and touchscreen not working

Status in linux package in Ubuntu:
  Fix Released

Bug description:
  touchpad not working, only usb-mouse is recognized. touchscreen functionality 
not working, but that would be rather less important. Everything else is 
perfectly fine. (18.04 LTS)
  TREKSTOR Primebook C11B

  Thanks :-)

  ProblemType: Bug
  DistroRelease: Ubuntu 18.04
  Package: xorg 1:7.7+19ubuntu7.1
  ProcVersionSignature: Ubuntu 5.0.0-32.34~18.04.2-generic 5.0.21
  Uname: Linux 5.0.0-32-generic x86_64
  ApportVersion: 2.20.9-0ubuntu7.7
  Architecture: amd64
  BootLog: Error: [Errno 13] Permission denied: '/var/log/boot.log'
  CompositorRunning: None
  CurrentDesktop: ubuntu:GNOME
  Date: Wed Oct 30 18:43:32 2019
  DistUpgraded: Fresh install
  DistroCodename: bionic
  DistroVariant: ubuntu
  ExtraDebuggingInterest: I just need to know a workaround
  GraphicsCard:
   Intel Corporation Device [8086:5a85] (rev 0b) (prog-if 00 [VGA controller])
 Subsystem: Intel Corporation Device [8086:2212]
  InstallationDate: Installed on 2019-10-26 (4 days ago)
  InstallationMedia: Ubuntu 18.04.3 LTS "Bionic Beaver" - Release amd64 
(20190805)
  MachineType: TREKSTOR Primebook C11B
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.0.0-32-generic 
root=UUID=efc3c4a6-eb3c-4dc1-8a8e-0f53d786817d ro quiet splash vt.handoff=1
  SourcePackage: xorg
  Symptom: display
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 05/03/2018
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: V2.1.2
  dmi.bo

Re: [Kernel-packages] [Bug 1850681] Re: TREKSTOR Primebook C11B touchpad and touchscreen not working

2019-11-01 Thread Frank Lettau
Frank Lettau

Dear  Kai Heng Feng,

thank you so much for your kind and detailed response. I ran those
patches, but unf. nothing has changed ... Since all the components should
be pretty much standard, there should be others reporting same or similar
bug..

all the best and thanks again  - Frank Lettau -

... this is what somebody else () wrote:

Thanks for the bug report. Your kernel log mentions some errors
regarding what looks like a Synaptics touchpad:

[5.550275] i2c_hid i2c-SYNA3602:00: i2c-SYNA3602:00 supply vdd not found,
using dummy regulator
[5.550304] i2c_hid i2c-SYNA3602:00: Linked as a consumer to
regulator.0
[5.550306] i2c_hid i2c-SYNA3602:00: i2c-SYNA3602:00 supply vddl not
found,
using dummy regulator

[5.568184] i2c_hid i2c-SYNA3602:00: unexpected HID descriptor
bcdVersion (0x)

So this sounds like a kernel bug, or a BIOS or hardware problem.

** Summary changed:

- Touchpad and touchsrceen not working
+ TREKSTOR Primebook C11B touchpad and touchscreen not working

** Package changed: xorg (Ubuntu) => linux (Ubuntu)


Can you please test this kernel:
> https://people.canonical.com/~khfeng/lp1849721+3/
> --
> You received this bug notification because you are subscribed to the bug
report.
> https://bugs.launchpad.net/bugs/1850681
> Title:
>   TREKSTOR Primebook C11B touchpad and touchscreen not working
> Status in linux package in Ubuntu:
>   Confirmed
> Bug description:
>   touchpad not working, only usb-mouse is recognized. touchscreen
> functionality not working, but that would be rather less important.
Everything else is perfectly fine. (18.04 LTS)
>   TREKSTOR Primebook C11B
>   Thanks :-)
>   ProblemType: Bug
>   DistroRelease: Ubuntu 18.04
>   Package: xorg 1:7.7+19ubuntu7.1
>   ProcVersionSignature: Ubuntu 5.0.0-32.34~18.04.2-generic 5.0.21 Uname:
Linux 5.0.0-32-generic x86_64
>   ApportVersion: 2.20.9-0ubuntu7.7
>   Architecture: amd64
>   BootLog: Error: [Errno 13] Permission denied: '/var/log/boot.log'
CompositorRunning: None
>   CurrentDesktop: ubuntu:GNOME
>   Date: Wed Oct 30 18:43:32 2019
>   DistUpgraded: Fresh install
>   DistroCodename: bionic
>   DistroVariant: ubuntu
>   ExtraDebuggingInterest: I just need to know a workaround
>   GraphicsCard:
>Intel Corporation Device [8086:5a85] (rev 0b) (prog-if 00 [VGA
> controller])
>  Subsystem: Intel Corporation Device [8086:2212]
>   InstallationDate: Installed on 2019-10-26 (4 days ago)
>   InstallationMedia: Ubuntu 18.04.3 LTS "Bionic Beaver" - Release amd64
> (20190805)
>   MachineType: TREKSTOR Primebook C11B
>   ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.0.0-32-generic
> root=UUID=efc3c4a6-eb3c-4dc1-8a8e-0f53d786817d ro quiet splash
> vt.handoff=1
>   SourcePackage: xorg
>   Symptom: display
>   UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 05/03/2018
>   dmi.bios.vendor: American Megatrends Inc.
>   dmi.bios.version: V2.1.2
>   dmi.board.asset.tag: Default string
>   dmi.board.name: Apollolake_alk_V01
>   dmi.board.vendor: TS_weibu
>   dmi.board.version: Default string
>   dmi.chassis.asset.tag: Default string
>   dmi.chassis.type: 31
>   dmi.chassis.version: Default string
>   dmi.modalias:
> dmi:bvnAmericanMegatrendsInc.:bvrV2.1.2:bd05/03/2018:svnTREKSTOR:pnPrimebookC11B:pvrDefaultstring:rvnTS_weibu:rnApollolake_alk_V01:rvrDefaultstring:cvn:ct31:cvrDefaultstring:
>   dmi.product.family: Notebook
>   dmi.product.name: Primebook C11B
>   dmi.product.sku: CFALKWW03
>   dmi.product.version: Default string
>   dmi.sys.vendor: TREKSTOR
>   version.compiz: compiz N/A
>   version.libdrm2: libdrm2 2.4.97-1ubuntu1~18.04.1
>   version.libgl1-mesa-dri: libgl1-mesa-dri 19.0.8-0ubuntu0~18.04.3
version.libgl1-mesa-glx: libgl1-mesa-glx 19.0.8-0ubuntu0~18.04.3
version.xserver-xorg-core: xserver-xorg-core N/A
>   version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A
version.xserver-xorg-video-ati: xserver-xorg-video-ati N/A
>   version.xserver-xorg-video-intel: xserver-xorg-video-intel N/A
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau N/A
> To manage notifications about this bug go to:
> https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1850681/+subscriptions

-- 
You received this bug notification because you are a member of Kernel
Packages, which is subscribed to linux in Ubuntu.
https://bugs.launchpad.net/bugs/1850681

Title:
  TREKSTOR Primebook C11B touchpad and touchscreen not working

Status in linux package in Ubuntu:
  Confirmed

Bug description:
  touchpad not working, only usb-mouse is recognized. touchscreen functionality 
not working, but that would be rather less important. Everything else is 
perfectly fine. (18.04 LTS)
  TREKSTOR Primebook C11B

  Thanks :-)

  ProblemType: Bug
  DistroRelease: Ubuntu 18.04
  Package: 

Re: [Kernel-packages] [Bug 1850681] Re: TREKSTOR Primebook C11B touchpad and touchscreen not working

2019-11-01 Thread Frank Lettau
>
Hello and thanks for your detailed assessment. I will keep that info,
maybe something can done about this bug later

all the best  - Frank Lettau -


Thanks for the bug report. Your kernel log mentions some errors
> regarding what looks like a Synaptics touchpad:
>
> [5.550275] i2c_hid i2c-SYNA3602:00: i2c-SYNA3602:00 supply vdd not
> found, using dummy regulator
> [5.550304] i2c_hid i2c-SYNA3602:00: Linked as a consumer to
> regulator.0
> [5.550306] i2c_hid i2c-SYNA3602:00: i2c-SYNA3602:00 supply vddl not
> found, using dummy regulator
>
> [5.568184] i2c_hid i2c-SYNA3602:00: unexpected HID descriptor
> bcdVersion (0x)
>
> So this sounds like a kernel bug, or a BIOS or hardware problem.
>
> ** Summary changed:
>
> - Touchpad and touchsrceen not working
> + TREKSTOR Primebook C11B touchpad and touchscreen not working
>
> ** Package changed: xorg (Ubuntu) => linux (Ubuntu)
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/1850681
>
> Title:
>   TREKSTOR Primebook C11B touchpad and touchscreen not working
>
> Status in linux package in Ubuntu:
>   New
>
> Bug description:
>   touchpad not working, only usb-mouse is recognized. touchscreen
> functionality not working, but that would be rather less important.
> Everything else is perfectly fine. (18.04 LTS)
>   TREKSTOR Primebook C11B
>
>   Thanks :-)
>
>   ProblemType: Bug
>   DistroRelease: Ubuntu 18.04
>   Package: xorg 1:7.7+19ubuntu7.1
>   ProcVersionSignature: Ubuntu 5.0.0-32.34~18.04.2-generic 5.0.21
>   Uname: Linux 5.0.0-32-generic x86_64
>   ApportVersion: 2.20.9-0ubuntu7.7
>   Architecture: amd64
>   BootLog: Error: [Errno 13] Permission denied: '/var/log/boot.log'
>   CompositorRunning: None
>   CurrentDesktop: ubuntu:GNOME
>   Date: Wed Oct 30 18:43:32 2019
>   DistUpgraded: Fresh install
>   DistroCodename: bionic
>   DistroVariant: ubuntu
>   ExtraDebuggingInterest: I just need to know a workaround
>   GraphicsCard:
>Intel Corporation Device [8086:5a85] (rev 0b) (prog-if 00 [VGA
> controller])
>  Subsystem: Intel Corporation Device [8086:2212]
>   InstallationDate: Installed on 2019-10-26 (4 days ago)
>   InstallationMedia: Ubuntu 18.04.3 LTS "Bionic Beaver" - Release amd64
> (20190805)
>   MachineType: TREKSTOR Primebook C11B
>   ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.0.0-32-generic
> root=UUID=efc3c4a6-eb3c-4dc1-8a8e-0f53d786817d ro quiet splash
> vt.handoff=1
>   SourcePackage: xorg
>   Symptom: display
>   UpgradeStatus: No upgrade log present (probably fresh install)
>   dmi.bios.date: 05/03/2018
>   dmi.bios.vendor: American Megatrends Inc.
>   dmi.bios.version: V2.1.2
>   dmi.board.asset.tag: Default string
>   dmi.board.name: Apollolake_alk_V01
>   dmi.board.vendor: TS_weibu
>   dmi.board.version: Default string
>   dmi.chassis.asset.tag: Default string
>   dmi.chassis.type: 31
>   dmi.chassis.version: Default string
>   dmi.modalias:
> dmi:bvnAmericanMegatrendsInc.:bvrV2.1.2:bd05/03/2018:svnTREKSTOR:pnPrimebookC11B:pvrDefaultstring:rvnTS_weibu:rnApollolake_alk_V01:rvrDefaultstring:cvn:ct31:cvrDefaultstring:
>   dmi.product.family: Notebook
>   dmi.product.name: Primebook C11B
>   dmi.product.sku: CFALKWW03
>   dmi.product.version: Default string
>   dmi.sys.vendor: TREKSTOR
>   version.compiz: compiz N/A
>   version.libdrm2: libdrm2 2.4.97-1ubuntu1~18.04.1
>   version.libgl1-mesa-dri: libgl1-mesa-dri 19.0.8-0ubuntu0~18.04.3
>   version.libgl1-mesa-glx: libgl1-mesa-glx 19.0.8-0ubuntu0~18.04.3
>   version.xserver-xorg-core: xserver-xorg-core N/A
>   version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A
>   version.xserver-xorg-video-ati: xserver-xorg-video-ati N/A
>   version.xserver-xorg-video-intel: xserver-xorg-video-intel N/A
>   version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau N/A
>
> To manage notifications about this bug go to:
> https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1850681/+subscriptions
>

-- 
You received this bug notification because you are a member of Kernel
Packages, which is subscribed to linux in Ubuntu.
https://bugs.launchpad.net/bugs/1850681

Title:
  TREKSTOR Primebook C11B touchpad and touchscreen not working

Status in linux package in Ubuntu:
  Confirmed

Bug description:
  touchpad not working, only usb-mouse is recognized. touchscreen functionality 
not working, but that would be rather less important. Everything else is 
perfectly fine. (18.04 LTS)
  TREKSTOR Primebook C11B

  Thanks :-)

  ProblemType: Bug
  DistroRelease: Ubuntu 18.04
  Package: xorg 1:7.7+19ubuntu7.1
  ProcVersionSignature: Ubuntu 5.0.0-32.34~18.04.2-generic 5.0.21
  Uname: 

Re: [Kernel-packages] [Bug 1850681] Re: TREKSTOR Primebook C11B touchpad and touchscreen not working

2019-12-06 Thread Frank Lettau
>
Hi and thanks for your kind reply. Unfortunately i am not a sophisticated
user, so i can't figure what to do with the extensive suggestions (again
thx  for those) ... :-) or rather .. :-( Frank



Hi Frank,
> the patch can't just go into the kernel tree without proper testing.
> Please give the mainline kernel mention in Kai's comment #8 a try and come
> back here to change the bug report from Incomplete to Confirmed.
>
> Thanks.
>
> ** Changed in: linux (Ubuntu)
>Status: Confirmed => Incomplete
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/1850681
>
> Title:
>   TREKSTOR Primebook C11B touchpad and touchscreen not working
>
> Status in linux package in Ubuntu:
>   Incomplete
>
> Bug description:
>   touchpad not working, only usb-mouse is recognized. touchscreen
> functionality not working, but that would be rather less important.
> Everything else is perfectly fine. (18.04 LTS)
>   TREKSTOR Primebook C11B
>
>   Thanks :-)
>
>   ProblemType: Bug
>   DistroRelease: Ubuntu 18.04
>   Package: xorg 1:7.7+19ubuntu7.1
>   ProcVersionSignature: Ubuntu 5.0.0-32.34~18.04.2-generic 5.0.21
>   Uname: Linux 5.0.0-32-generic x86_64
>   ApportVersion: 2.20.9-0ubuntu7.7
>   Architecture: amd64
>   BootLog: Error: [Errno 13] Permission denied: '/var/log/boot.log'
>   CompositorRunning: None
>   CurrentDesktop: ubuntu:GNOME
>   Date: Wed Oct 30 18:43:32 2019
>   DistUpgraded: Fresh install
>   DistroCodename: bionic
>   DistroVariant: ubuntu
>   ExtraDebuggingInterest: I just need to know a workaround
>   GraphicsCard:
>Intel Corporation Device [8086:5a85] (rev 0b) (prog-if 00 [VGA
> controller])
>  Subsystem: Intel Corporation Device [8086:2212]
>   InstallationDate: Installed on 2019-10-26 (4 days ago)
>   InstallationMedia: Ubuntu 18.04.3 LTS "Bionic Beaver" - Release amd64
> (20190805)
>   MachineType: TREKSTOR Primebook C11B
>   ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.0.0-32-generic
> root=UUID=efc3c4a6-eb3c-4dc1-8a8e-0f53d786817d ro quiet splash
> vt.handoff=1
>   SourcePackage: xorg
>   Symptom: display
>   UpgradeStatus: No upgrade log present (probably fresh install)
>   dmi.bios.date: 05/03/2018
>   dmi.bios.vendor: American Megatrends Inc.
>   dmi.bios.version: V2.1.2
>   dmi.board.asset.tag: Default string
>   dmi.board.name: Apollolake_alk_V01
>   dmi.board.vendor: TS_weibu
>   dmi.board.version: Default string
>   dmi.chassis.asset.tag: Default string
>   dmi.chassis.type: 31
>   dmi.chassis.version: Default string
>   dmi.modalias:
> dmi:bvnAmericanMegatrendsInc.:bvrV2.1.2:bd05/03/2018:svnTREKSTOR:pnPrimebookC11B:pvrDefaultstring:rvnTS_weibu:rnApollolake_alk_V01:rvrDefaultstring:cvn:ct31:cvrDefaultstring:
>   dmi.product.family: Notebook
>   dmi.product.name: Primebook C11B
>   dmi.product.sku: CFALKWW03
>   dmi.product.version: Default string
>   dmi.sys.vendor: TREKSTOR
>   version.compiz: compiz N/A
>   version.libdrm2: libdrm2 2.4.97-1ubuntu1~18.04.1
>   version.libgl1-mesa-dri: libgl1-mesa-dri 19.0.8-0ubuntu0~18.04.3
>   version.libgl1-mesa-glx: libgl1-mesa-glx 19.0.8-0ubuntu0~18.04.3
>   version.xserver-xorg-core: xserver-xorg-core N/A
>   version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A
>   version.xserver-xorg-video-ati: xserver-xorg-video-ati N/A
>   version.xserver-xorg-video-intel: xserver-xorg-video-intel N/A
>   version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau N/A
>
> To manage notifications about this bug go to:
> https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1850681/+subscriptions
>

-- 
You received this bug notification because you are a member of Kernel
Packages, which is subscribed to linux in Ubuntu.
https://bugs.launchpad.net/bugs/1850681

Title:
  TREKSTOR Primebook C11B touchpad and touchscreen not working

Status in linux package in Ubuntu:
  Incomplete

Bug description:
  touchpad not working, only usb-mouse is recognized. touchscreen functionality 
not working, but that would be rather less important. Everything else is 
perfectly fine. (18.04 LTS)
  TREKSTOR Primebook C11B

  Thanks :-)

  ProblemType: Bug
  DistroRelease: Ubuntu 18.04
  Package: xorg 1:7.7+19ubuntu7.1
  ProcVersionSignature: Ubuntu 5.0.0-32.34~18.04.2-generic 5.0.21
  Uname: Linux 5.0.0-32-generic x86_64
  ApportVersion: 2.20.9-0ubuntu7.7
  Architecture: amd64
  BootLog: Error: [Errno 13] Permission denied: '/var/log/boot.log'
  CompositorRunning: None
  CurrentDesktop: ubuntu:GNOME
  Date: Wed Oct 30 18:43:32 2019
  DistUpgraded: Fresh install
  DistroCodename: bionic
  DistroVariant: ubuntu
  ExtraDebuggingInterest: I just need to know a workaround
  GraphicsCard:
   Intel Corporation Device [8086:5a85] (rev 0b) (prog-if 00 [VGA controller])
 Subsystem: Intel Corporation Device [8086:2212]
  InstallationDate: Installed on 2019-10-26 (4 days ago)
  InstallationMedia: Ubuntu 18.04.3 LTS "Bionic Beaver" - Release amd64 
(20190805)
  MachineType: TREKSTOR Primebook C11B
  Pr

Re: [Kernel-packages] [Bug 1850681] Re: TREKSTOR Primebook C11B touchpad and touchscreen not working

2019-11-15 Thread Frank Lettau
>
Dear Kai-Heng Feng,

... since i wouldn't be the only trekstor primebook user: can't you make
these patches part of an update?

thx again  - Frank Lettau -


 Thanks for the testing. There are two new commits that should fix this
issue:
> commit 09f3dbe474735df13dd8a66d3d1231048d9b373f
> Author: Hans de Goede 
> Date:   Mon Oct 7 20:56:26 2019 +0200
> HID: i2c-hid: add Trekstor Primebook C11B to descriptor override The
Primebook C11B uses the SIPODEV SP1064 touchpad. There are 2
> versions
> of this 2-in-1 and the touchpad in the older version does not supply
descriptors, so it has to be added to the override list.
> Cc: sta...@vger.kernel.org
> Signed-off-by: Hans de Goede 
> Signed-off-by: Benjamin Tissoires 
> commit 37d960a4d753605ca248baea577eaaa96f5dccf0
> Author: Hans de Goede 
> Date:   Sun Aug 18 13:04:51 2019 +0200
> platform/x86: touchscreen_dmi: Add info for the Trekstor Primebook
> C11B 2-in-1
> Add touchscreen info for the Trekstor Primebook C11B 2-in-1, note
the
> C11B
> used the same touchscreen as the regular C11, so we only add a new
DMI
> match.
> Cc: Thomas Hiller 
> Reported-and-tested-by: Thomas Hiller 
Signed-off-by: Hans de Goede 
> Signed-off-by: Andy Shevchenko 
> Please test latest mainline kernel:
> https://kernel.ubuntu.com/~kernel-ppa/mainline/v5.4-rc6/
> --
> You received this bug notification because you are subscribed to the bug
report.
> https://bugs.launchpad.net/bugs/1850681
> Title:
>   TREKSTOR Primebook C11B touchpad and touchscreen not working
> Status in linux package in Ubuntu:
>   Confirmed
> Bug description:
>   touchpad not working, only usb-mouse is recognized. touchscreen
> functionality not working, but that would be rather less important.
Everything else is perfectly fine. (18.04 LTS)
>   TREKSTOR Primebook C11B
>   Thanks :-)
>   ProblemType: Bug
>   DistroRelease: Ubuntu 18.04
>   Package: xorg 1:7.7+19ubuntu7.1
>   ProcVersionSignature: Ubuntu 5.0.0-32.34~18.04.2-generic 5.0.21 Uname:
Linux 5.0.0-32-generic x86_64
>   ApportVersion: 2.20.9-0ubuntu7.7
>   Architecture: amd64
>   BootLog: Error: [Errno 13] Permission denied: '/var/log/boot.log'
CompositorRunning: None
>   CurrentDesktop: ubuntu:GNOME
>   Date: Wed Oct 30 18:43:32 2019
>   DistUpgraded: Fresh install
>   DistroCodename: bionic
>   DistroVariant: ubuntu
>   ExtraDebuggingInterest: I just need to know a workaround
>   GraphicsCard:
>Intel Corporation Device [8086:5a85] (rev 0b) (prog-if 00 [VGA
> controller])
>  Subsystem: Intel Corporation Device [8086:2212]
>   InstallationDate: Installed on 2019-10-26 (4 days ago)
>   InstallationMedia: Ubuntu 18.04.3 LTS "Bionic Beaver" - Release amd64
> (20190805)
>   MachineType: TREKSTOR Primebook C11B
>   ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.0.0-32-generic
> root=UUID=efc3c4a6-eb3c-4dc1-8a8e-0f53d786817d ro quiet splash
> vt.handoff=1
>   SourcePackage: xorg
>   Symptom: display
>   UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 05/03/2018
>   dmi.bios.vendor: American Megatrends Inc.
>   dmi.bios.version: V2.1.2
>   dmi.board.asset.tag: Default string
>   dmi.board.name: Apollolake_alk_V01
>   dmi.board.vendor: TS_weibu
>   dmi.board.version: Default string
>   dmi.chassis.asset.tag: Default string
>   dmi.chassis.type: 31
>   dmi.chassis.version: Default string
>   dmi.modalias:
> dmi:bvnAmericanMegatrendsInc.:bvrV2.1.2:bd05/03/2018:svnTREKSTOR:pnPrimebookC11B:pvrDefaultstring:rvnTS_weibu:rnApollolake_alk_V01:rvrDefaultstring:cvn:ct31:cvrDefaultstring:
>   dmi.product.family: Notebook
>   dmi.product.name: Primebook C11B
>   dmi.product.sku: CFALKWW03
>   dmi.product.version: Default string
>   dmi.sys.vendor: TREKSTOR
>   version.compiz: compiz N/A
>   version.libdrm2: libdrm2 2.4.97-1ubuntu1~18.04.1
>   version.libgl1-mesa-dri: libgl1-mesa-dri 19.0.8-0ubuntu0~18.04.3
version.libgl1-mesa-glx: libgl1-mesa-glx 19.0.8-0ubuntu0~18.04.3
version.xserver-xorg-core: xserver-xorg-core N/A
>   version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A
version.xserver-xorg-video-ati: xserver-xorg-video-ati N/A
>   version.xserver-xorg-video-intel: xserver-xorg-video-intel N/A
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau N/A
> To manage notifications about this bug go to:
> https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1850681/+subscriptions

-- 
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https://bugs.launchpad.net/bugs/1850681

Title:
  TREKSTOR Primebook C11B touchpad and touchscreen not working

Status in linux package in Ubuntu:
  Confirmed

Bug description:
  touc

Re: [Kernel-packages] [Bug 1850681] Re: TREKSTOR Primebook C11B touchpad and touchscreen not working

2019-11-15 Thread Frank Lettau
>
post-comment: that problem is also there in FEDORA (i installed that once)


Dear Kai-Heng Feng,

... since i wouldn't be the only trekstor primebook user: can't you make
these patches part of an update?

thx again  - Frank Lettau -


 Thanks for the testing. There are two new commits that should fix this
issue:
> commit 09f3dbe474735df13dd8a66d3d1231048d9b373f
> Author: Hans de Goede 
> Date:   Mon Oct 7 20:56:26 2019 +0200
> HID: i2c-hid: add Trekstor Primebook C11B to descriptor override The
Primebook C11B uses the SIPODEV SP1064 touchpad. There are 2
> versions
> of this 2-in-1 and the touchpad in the older version does not supply
descriptors, so it has to be added to the override list.
> Cc: sta...@vger.kernel.org
> Signed-off-by: Hans de Goede 
> Signed-off-by: Benjamin Tissoires 
> commit 37d960a4d753605ca248baea577eaaa96f5dccf0
> Author: Hans de Goede 
> Date:   Sun Aug 18 13:04:51 2019 +0200
> platform/x86: touchscreen_dmi: Add info for the Trekstor Primebook
> C11B 2-in-1
> Add touchscreen info for the Trekstor Primebook C11B 2-in-1, note
the
> C11B
> used the same touchscreen as the regular C11, so we only add a new
DMI
> match.
> Cc: Thomas Hiller 
> Reported-and-tested-by: Thomas Hiller 
Signed-off-by: Hans de Goede 
> Signed-off-by: Andy Shevchenko 
> Please test latest mainline kernel:
> https://kernel.ubuntu.com/~kernel-ppa/mainline/v5.4-rc6/
> --
> You received this bug notification because you are subscribed to the bug
report.
> https://bugs.launchpad.net/bugs/1850681
> Title:
>   TREKSTOR Primebook C11B touchpad and touchscreen not working
> Status in linux package in Ubuntu:
>   Confirmed
> Bug description:
>   touchpad not working, only usb-mouse is recognized. touchscreen
> functionality not working, but that would be rather less important.
Everything else is perfectly fine. (18.04 LTS)
>   TREKSTOR Primebook C11B
>   Thanks :-)
>   ProblemType: Bug
>   DistroRelease: Ubuntu 18.04
>   Package: xorg 1:7.7+19ubuntu7.1
>   ProcVersionSignature: Ubuntu 5.0.0-32.34~18.04.2-generic 5.0.21 Uname:
Linux 5.0.0-32-generic x86_64
>   ApportVersion: 2.20.9-0ubuntu7.7
>   Architecture: amd64
>   BootLog: Error: [Errno 13] Permission denied: '/var/log/boot.log'
CompositorRunning: None
>   CurrentDesktop: ubuntu:GNOME
>   Date: Wed Oct 30 18:43:32 2019
>   DistUpgraded: Fresh install
>   DistroCodename: bionic
>   DistroVariant: ubuntu
>   ExtraDebuggingInterest: I just need to know a workaround
>   GraphicsCard:
>Intel Corporation Device [8086:5a85] (rev 0b) (prog-if 00 [VGA
> controller])
>  Subsystem: Intel Corporation Device [8086:2212]
>   InstallationDate: Installed on 2019-10-26 (4 days ago)
>   InstallationMedia: Ubuntu 18.04.3 LTS "Bionic Beaver" - Release amd64
> (20190805)
>   MachineType: TREKSTOR Primebook C11B
>   ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.0.0-32-generic
> root=UUID=efc3c4a6-eb3c-4dc1-8a8e-0f53d786817d ro quiet splash
> vt.handoff=1
>   SourcePackage: xorg
>   Symptom: display
>   UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 05/03/2018
>   dmi.bios.vendor: American Megatrends Inc.
>   dmi.bios.version: V2.1.2
>   dmi.board.asset.tag: Default string
>   dmi.board.name: Apollolake_alk_V01
>   dmi.board.vendor: TS_weibu
>   dmi.board.version: Default string
>   dmi.chassis.asset.tag: Default string
>   dmi.chassis.type: 31
>   dmi.chassis.version: Default string
>   dmi.modalias:
> dmi:bvnAmericanMegatrendsInc.:bvrV2.1.2:bd05/03/2018:svnTREKSTOR:pnPrimebookC11B:pvrDefaultstring:rvnTS_weibu:rnApollolake_alk_V01:rvrDefaultstring:cvn:ct31:cvrDefaultstring:
>   dmi.product.family: Notebook
>   dmi.product.name: Primebook C11B
>   dmi.product.sku: CFALKWW03
>   dmi.product.version: Default string
>   dmi.sys.vendor: TREKSTOR
>   version.compiz: compiz N/A
>   version.libdrm2: libdrm2 2.4.97-1ubuntu1~18.04.1
>   version.libgl1-mesa-dri: libgl1-mesa-dri 19.0.8-0ubuntu0~18.04.3
version.libgl1-mesa-glx: libgl1-mesa-glx 19.0.8-0ubuntu0~18.04.3
version.xserver-xorg-core: xserver-xorg-core N/A
>   version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A
version.xserver-xorg-video-ati: xserver-xorg-video-ati N/A
>   version.xserver-xorg-video-intel: xserver-xorg-video-intel N/A
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau N/A
> To manage notifications about this bug go to:
> https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1850681/+subscriptions

-- 
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Title:
  TREKSTOR Primebook C11B touchpad and touchscreen not work

Re: [Kernel-packages] [Bug 1850681] Re: TREKSTOR Primebook C11B touchpad and touchscreen not working

2019-12-23 Thread Frank Lettau
>
thanks a lot ! touchpad active after restart, no touchscreen, but that
would be of lesser importance. Thx again - Frank Lettau -

$ sudo apt install linux-generic-hwe-18.04-edge
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/1850681
>
> Title:
>   TREKSTOR Primebook C11B touchpad and touchscreen not working
>
> Status in linux package in Ubuntu:
>   Incomplete
>
> Bug description:
>   touchpad not working, only usb-mouse is recognized. touchscreen
> functionality not working, but that would be rather less important.
> Everything else is perfectly fine. (18.04 LTS)
>   TREKSTOR Primebook C11B
>
>   Thanks :-)
>
>   ProblemType: Bug
>   DistroRelease: Ubuntu 18.04
>   Package: xorg 1:7.7+19ubuntu7.1
>   ProcVersionSignature: Ubuntu 5.0.0-32.34~18.04.2-generic 5.0.21
>   Uname: Linux 5.0.0-32-generic x86_64
>   ApportVersion: 2.20.9-0ubuntu7.7
>   Architecture: amd64
>   BootLog: Error: [Errno 13] Permission denied: '/var/log/boot.log'
>   CompositorRunning: None
>   CurrentDesktop: ubuntu:GNOME
>   Date: Wed Oct 30 18:43:32 2019
>   DistUpgraded: Fresh install
>   DistroCodename: bionic
>   DistroVariant: ubuntu
>   ExtraDebuggingInterest: I just need to know a workaround
>   GraphicsCard:
>Intel Corporation Device [8086:5a85] (rev 0b) (prog-if 00 [VGA
> controller])
>  Subsystem: Intel Corporation Device [8086:2212]
>   InstallationDate: Installed on 2019-10-26 (4 days ago)
>   InstallationMedia: Ubuntu 18.04.3 LTS "Bionic Beaver" - Release amd64
> (20190805)
>   MachineType: TREKSTOR Primebook C11B
>   ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.0.0-32-generic
> root=UUID=efc3c4a6-eb3c-4dc1-8a8e-0f53d786817d ro quiet splash
> vt.handoff=1
>   SourcePackage: xorg
>   Symptom: display
>   UpgradeStatus: No upgrade log present (probably fresh install)
>   dmi.bios.date: 05/03/2018
>   dmi.bios.vendor: American Megatrends Inc.
>   dmi.bios.version: V2.1.2
>   dmi.board.asset.tag: Default string
>   dmi.board.name: Apollolake_alk_V01
>   dmi.board.vendor: TS_weibu
>   dmi.board.version: Default string
>   dmi.chassis.asset.tag: Default string
>   dmi.chassis.type: 31
>   dmi.chassis.version: Default string
>   dmi.modalias:
> dmi:bvnAmericanMegatrendsInc.:bvrV2.1.2:bd05/03/2018:svnTREKSTOR:pnPrimebookC11B:pvrDefaultstring:rvnTS_weibu:rnApollolake_alk_V01:rvrDefaultstring:cvn:ct31:cvrDefaultstring:
>   dmi.product.family: Notebook
>   dmi.product.name: Primebook C11B
>   dmi.product.sku: CFALKWW03
>   dmi.product.version: Default string
>   dmi.sys.vendor: TREKSTOR
>   version.compiz: compiz N/A
>   version.libdrm2: libdrm2 2.4.97-1ubuntu1~18.04.1
>   version.libgl1-mesa-dri: libgl1-mesa-dri 19.0.8-0ubuntu0~18.04.3
>   version.libgl1-mesa-glx: libgl1-mesa-glx 19.0.8-0ubuntu0~18.04.3
>   version.xserver-xorg-core: xserver-xorg-core N/A
>   version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A
>   version.xserver-xorg-video-ati: xserver-xorg-video-ati N/A
>   version.xserver-xorg-video-intel: xserver-xorg-video-intel N/A
>   version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau N/A
>
> To manage notifications about this bug go to:
> https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1850681/+subscriptions
>

-- 
You received this bug notification because you are a member of Kernel
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https://bugs.launchpad.net/bugs/1850681

Title:
  TREKSTOR Primebook C11B touchpad and touchscreen not working

Status in linux package in Ubuntu:
  Incomplete

Bug description:
  touchpad not working, only usb-mouse is recognized. touchscreen functionality 
not working, but that would be rather less important. Everything else is 
perfectly fine. (18.04 LTS)
  TREKSTOR Primebook C11B

  Thanks :-)

  ProblemType: Bug
  DistroRelease: Ubuntu 18.04
  Package: xorg 1:7.7+19ubuntu7.1
  ProcVersionSignature: Ubuntu 5.0.0-32.34~18.04.2-generic 5.0.21
  Uname: Linux 5.0.0-32-generic x86_64
  ApportVersion: 2.20.9-0ubuntu7.7
  Architecture: amd64
  BootLog: Error: [Errno 13] Permission denied: '/var/log/boot.log'
  CompositorRunning: None
  CurrentDesktop: ubuntu:GNOME
  Date: Wed Oct 30 18:43:32 2019
  DistUpgraded: Fresh install
  DistroCodename: bionic
  DistroVariant: ubuntu
  ExtraDebuggingInterest: I just need to know a workaround
  GraphicsCard:
   Intel Corporation Device [8086:5a85] (rev 0b) (prog-if 00 [VGA controller])
 Subsystem: Intel Corporation Device [8086:2212]
  InstallationDate: Installed on 2019-10-26 (4 days ago)
  InstallationMedia: Ubuntu 18.04.3 LTS "Bionic Beaver" - Release amd64 
(20190805)
  MachineType: TREKSTOR Primebook C11B
  ProcKernelCmdLine: BOOT_IMAGE=/boo

[Kernel-packages] [Bug 1848460] [NEW] no touchpad

2019-10-17 Thread Frank Lettau
Public bug reported:

touchpad (as well as touch-screen) not detected, working under Win10
TREKSTOR Primebook C11B

ProblemType: Bug
DistroRelease: Ubuntu 19.04
Package: linux-image-5.0.0-32-generic 5.0.0-32.34
ProcVersionSignature: Ubuntu 5.0.0-32.34-generic 5.0.21
Uname: Linux 5.0.0-32-generic x86_64
ApportVersion: 2.20.10-0ubuntu27.1
Architecture: amd64
AudioDevicesInUse:
 USERPID ACCESS COMMAND
 /dev/snd/controlC0:  frank  1429 F pulseaudio
 /dev/snd/pcmC0D0p:   frank  1429 F...m pulseaudio
 /dev/snd/controlC1:  frank  1429 F pulseaudio
CurrentDesktop: ubuntu:GNOME
Date: Thu Oct 17 10:32:57 2019
InstallationDate: Installed on 2019-10-01 (16 days ago)
InstallationMedia: Ubuntu 18.04.3 LTS "Bionic Beaver" - Release amd64 (20190805)
MachineType: TREKSTOR Primebook C11B
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.0.0-32-generic 
root=UUID=2a410d09-1936-4a4d-b969-d7d09d196707 ro quiet splash vt.handoff=1
RelatedPackageVersions:
 linux-restricted-modules-5.0.0-32-generic N/A
 linux-backports-modules-5.0.0-32-generic  N/A
 linux-firmware1.178.5
SourcePackage: linux
UpgradeStatus: Upgraded to disco on 2019-10-11 (5 days ago)
dmi.bios.date: 05/03/2018
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: V2.1.2
dmi.board.asset.tag: Default string
dmi.board.name: Apollolake_alk_V01
dmi.board.vendor: TS_weibu
dmi.board.version: Default string
dmi.chassis.asset.tag: Default string
dmi.chassis.type: 31
dmi.chassis.version: Default string
dmi.modalias: 
dmi:bvnAmericanMegatrendsInc.:bvrV2.1.2:bd05/03/2018:svnTREKSTOR:pnPrimebookC11B:pvrDefaultstring:rvnTS_weibu:rnApollolake_alk_V01:rvrDefaultstring:cvn:ct31:cvrDefaultstring:
dmi.product.family: Notebook
dmi.product.name: Primebook C11B
dmi.product.sku: CFALKWW03
dmi.product.version: Default string
dmi.sys.vendor: TREKSTOR

** Affects: linux (Ubuntu)
 Importance: Undecided
 Status: New


** Tags: amd64 apport-bug disco

-- 
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Title:
  no touchpad

Status in linux package in Ubuntu:
  New

Bug description:
  touchpad (as well as touch-screen) not detected, working under Win10
  TREKSTOR Primebook C11B

  ProblemType: Bug
  DistroRelease: Ubuntu 19.04
  Package: linux-image-5.0.0-32-generic 5.0.0-32.34
  ProcVersionSignature: Ubuntu 5.0.0-32.34-generic 5.0.21
  Uname: Linux 5.0.0-32-generic x86_64
  ApportVersion: 2.20.10-0ubuntu27.1
  Architecture: amd64
  AudioDevicesInUse:
   USERPID ACCESS COMMAND
   /dev/snd/controlC0:  frank  1429 F pulseaudio
   /dev/snd/pcmC0D0p:   frank  1429 F...m pulseaudio
   /dev/snd/controlC1:  frank  1429 F pulseaudio
  CurrentDesktop: ubuntu:GNOME
  Date: Thu Oct 17 10:32:57 2019
  InstallationDate: Installed on 2019-10-01 (16 days ago)
  InstallationMedia: Ubuntu 18.04.3 LTS "Bionic Beaver" - Release amd64 
(20190805)
  MachineType: TREKSTOR Primebook C11B
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.0.0-32-generic 
root=UUID=2a410d09-1936-4a4d-b969-d7d09d196707 ro quiet splash vt.handoff=1
  RelatedPackageVersions:
   linux-restricted-modules-5.0.0-32-generic N/A
   linux-backports-modules-5.0.0-32-generic  N/A
   linux-firmware1.178.5
  SourcePackage: linux
  UpgradeStatus: Upgraded to disco on 2019-10-11 (5 days ago)
  dmi.bios.date: 05/03/2018
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: V2.1.2
  dmi.board.asset.tag: Default string
  dmi.board.name: Apollolake_alk_V01
  dmi.board.vendor: TS_weibu
  dmi.board.version: Default string
  dmi.chassis.asset.tag: Default string
  dmi.chassis.type: 31
  dmi.chassis.version: Default string
  dmi.modalias: 
dmi:bvnAmericanMegatrendsInc.:bvrV2.1.2:bd05/03/2018:svnTREKSTOR:pnPrimebookC11B:pvrDefaultstring:rvnTS_weibu:rnApollolake_alk_V01:rvrDefaultstring:cvn:ct31:cvrDefaultstring:
  dmi.product.family: Notebook
  dmi.product.name: Primebook C11B
  dmi.product.sku: CFALKWW03
  dmi.product.version: Default string
  dmi.sys.vendor: TREKSTOR

To manage notifications about this bug go to:
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Re: [Kernel-packages] [Bug 1848460] Re: no touchpad

2019-10-17 Thread Frank Lettau
> Frank Lettau

Dear Mr. Feng,

... thanx so much for your reply. Unfortunately I am a layperson just
happily using UBUNTU  (and xubuntu-32 on a 10yr old samsung netbook), so
your instructions are a bit over my head. But I will try to get into the
matter - I gather from your info that the touchpad can ultimately be
'found' and that the setup is similar to that of Primebook 13.


Please test latest mainline kernel:
> https://kernel.ubuntu.com/~kernel-ppa/mainline/v5.4-rc3/
> Which has this commit:
> https://git.kernel.org/pub/scm/linux/kernel/git/torvalds/linux.git/commit/?id=37d960a4d7536
--
> You received this bug notification because you are subscribed to the bug
report.
> https://bugs.launchpad.net/bugs/1848460
> Title:
>   no touchpad
> Status in linux package in Ubuntu:
>   Confirmed
> Bug description:
>   touchpad (as well as touch-screen) not detected, working under Win10
TREKSTOR Primebook C11B
>   ProblemType: Bug
>   DistroRelease: Ubuntu 19.04
>   Package: linux-image-5.0.0-32-generic 5.0.0-32.34
>   ProcVersionSignature: Ubuntu 5.0.0-32.34-generic 5.0.21
>   Uname: Linux 5.0.0-32-generic x86_64
>   ApportVersion: 2.20.10-0ubuntu27.1
>   Architecture: amd64
>   AudioDevicesInUse:
>USERPID ACCESS COMMAND
>/dev/snd/controlC0:  frank  1429 F pulseaudio
>/dev/snd/pcmC0D0p:   frank  1429 F...m pulseaudio
>/dev/snd/controlC1:  frank  1429 F pulseaudio
>   CurrentDesktop: ubuntu:GNOME
>   Date: Thu Oct 17 10:32:57 2019
>   InstallationDate: Installed on 2019-10-01 (16 days ago)
>   InstallationMedia: Ubuntu 18.04.3 LTS "Bionic Beaver" - Release amd64
> (20190805)
>   MachineType: TREKSTOR Primebook C11B
>   ProcFB: 0 inteldrmfb
>   ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.0.0-32-generic
> root=UUID=2a410d09-1936-4a4d-b969-d7d09d196707 ro quiet splash
> vt.handoff=1
>   RelatedPackageVersions:
>linux-restricted-modules-5.0.0-32-generic N/A
>linux-backports-modules-5.0.0-32-generic  N/A
>linux-firmware1.178.5
>   SourcePackage: linux
>   UpgradeStatus: Upgraded to disco on 2019-10-11 (5 days ago)
>   dmi.bios.date: 05/03/2018
>   dmi.bios.vendor: American Megatrends Inc.
>   dmi.bios.version: V2.1.2
>   dmi.board.asset.tag: Default string
>   dmi.board.name: Apollolake_alk_V01
>   dmi.board.vendor: TS_weibu
>   dmi.board.version: Default string
>   dmi.chassis.asset.tag: Default string
>   dmi.chassis.type: 31
>   dmi.chassis.version: Default string
>   dmi.modalias:
> dmi:bvnAmericanMegatrendsInc.:bvrV2.1.2:bd05/03/2018:svnTREKSTOR:pnPrimebookC11B:pvrDefaultstring:rvnTS_weibu:rnApollolake_alk_V01:rvrDefaultstring:cvn:ct31:cvrDefaultstring:
>   dmi.product.family: Notebook
>   dmi.product.name: Primebook C11B
>   dmi.product.sku: CFALKWW03
>   dmi.product.version: Default string
>   dmi.sys.vendor: TREKSTOR
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https://bugs.launchpad.net/bugs/1848460

Title:
  no touchpad

Status in linux package in Ubuntu:
  Confirmed

Bug description:
  touchpad (as well as touch-screen) not detected, working under Win10
  TREKSTOR Primebook C11B

  ProblemType: Bug
  DistroRelease: Ubuntu 19.04
  Package: linux-image-5.0.0-32-generic 5.0.0-32.34
  ProcVersionSignature: Ubuntu 5.0.0-32.34-generic 5.0.21
  Uname: Linux 5.0.0-32-generic x86_64
  ApportVersion: 2.20.10-0ubuntu27.1
  Architecture: amd64
  AudioDevicesInUse:
   USERPID ACCESS COMMAND
   /dev/snd/controlC0:  frank  1429 F pulseaudio
   /dev/snd/pcmC0D0p:   frank  1429 F...m pulseaudio
   /dev/snd/controlC1:  frank  1429 F pulseaudio
  CurrentDesktop: ubuntu:GNOME
  Date: Thu Oct 17 10:32:57 2019
  InstallationDate: Installed on 2019-10-01 (16 days ago)
  InstallationMedia: Ubuntu 18.04.3 LTS "Bionic Beaver" - Release amd64 
(20190805)
  MachineType: TREKSTOR Primebook C11B
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.0.0-32-generic 
root=UUID=2a410d09-1936-4a4d-b969-d7d09d196707 ro quiet splash vt.handoff=1
  RelatedPackageVersions:
   linux-restricted-modules-5.0.0-32-generic N/A
   linux-backports-modules-5.0.0-32-generic  N/A
   linux-firmware1.178.5
  SourcePackage: linux
  UpgradeStatus: Upgraded to disco on 2019-10-11 (5 days ago)
  dmi.bios.date: 05/03/2018
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: V2.1.2
  dmi.board.asset.tag: Default string
  dmi.board.name: Apollolake_alk_V01
  dmi.board.vendor: TS_weibu
  dmi.board.version: Default string
  dmi.chassis.asset.tag: Default string
  dmi.chassis.type: 31
  dm