Hi Bruce,

In the Apps menu in the WE control panel, is an app entry called Diagnostics.
In that pull-down, there is an entry called Repair Windows 10 video driver, at 
least that's what it's called on my system, since I'm running Windows 10.
If you run this and then restart your system, your problem should be corrected.

Bye for now, good friend,

Rod

-----Original Message-----
From: Scripting 
[mailto:[email protected]] On 
Behalf Of LB via Scripting
Sent: Friday, September 30, 2016 2:56 PM
To: Window-Eyes Scripting List <[email protected]>
Subject: Windoweyes Changes Videeo Driver To Generic

Hi!

    Has anyone here encountered Windoweyes messing with the video drivers upon 
installation? 
The video driver seems to be changing from the required video driver to a 
generic driver and reboot happens it says video driver installed but possibly 
has not been initialized with a reboot and stops because Windoweyes can't go 
any further. 
This is when Windoweyes is being installed and the second process, reboot has 
happened.

    Any help would be appreciated.

        Bruce

----- Original Message ----- 
From: "Aaron Smith" <[email protected]>
Sent: Friday, September 30, 2016 9:34 AM
Subject: RE: Replacement?


Hi, Bruce.

I'm no longer part of the support team, so you'll want to contact them at 
[email protected]. I will point out, however, that we do not support 
Windows XP. I imagine you'll probably get the same response from them.

Thanks,

Aaron

-- 
Aaron Smith 
Product Development & Integration
Ai Squared
130 Taconic Business Park Rd 
Manchester Center, VT 05255
(802) 362-3612 x 208
[email protected]
www.aisquared.com

> -----Original Message-----
> From: LB [mailto:[email protected]]
> Sent: Friday, September 30, 2016 8:22 AM
> To: Aaron Smith <[email protected]>
> Subject: Fw: Replacement?
> 
> Aaron,
> 
>     I have an XP computer that seems to have video driver issues and the tech
> trying to get it working has told me the generic drivers seems to be getting
> pushed in by loading Windoweyes.  The error comes after reboot!
>     He may contact you since he has all the information on the computer. It 
> is a
> Gateway Tower...
> 
>         Sincerely
>         Bruce A. Babcock
> 
> ----- Original Message -----
> From: "LB" <[email protected]>
> To: <[email protected]>
> Sent: Friday, September 30, 2016 6:22 AM
> Subject: Re: Replacement?
> 
> 
> OK, there is a person to contact and mentioning my name and bringing up
> the issue he might offer a solution if needed.
> 
> Aaron Smith
> [email protected]
> 
>     This person is one of the main writers there who does the tech support as
> well.
> 
>     So, check it out.
> 
>         Bruce
> 
> 
> Sent: Friday, September 30, 2016 4:36 AM
> Subject: Re: Replacement?
> 
> 
> Well, I did find the problem. Windows Eyes seems to keep reverting the
> video driver back to the generic one. Once I figure out why, it should
> probably be fine.
> 
> Carl Schmidt
> Rock River Technology Services
> www.RockRiverTech.com


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