----- On Nov 8, 2016, at 8:27 AM, Andrey Gursky [email protected] wrote:

> Hi,
> 
> I've just stumbled over the same issue. Unfortunately I can't access
> both devices within 5-10 minutes interval. So is the only way to go, to
> do the following:
> 
> on the first PC:
> - pack ~/.config/ring directory
> and on another one:
> - unpack ~/.config/ring
> - ensure the Internet connection is available
> - start gnome-client, generate pin, close
> - remove ~/.config/ring
> - start gnome-client again and enter pin/password
> ?
> 
> If that would work, it would be nice to mention this solution in FAQ.

No, this solution will not work.

You can transfer or backup your account by copying the contents of 
~/.config/ring
and ~/.local/share/ring (and ~/.local/share/gnome-ring for the call/chat history
and profiles). However, this will not allow multi device to function. That is, 
if
you copy these directories from one device to another and then execute Ring on
both simultaneously, the behaviour is undefined.

For multi device to work correctly, the only solution currently is to use the
PIN method. We may come up with a solution in the future which does not require
you to have access to both devices within a short period of time.

> 
> Matt:
>> This feature was not very clear to me. I suggest to add an explanation
>> of what the "Pin" is, in the ring client itself.
> 
> Agreed. There is a lot of free place on that window (gnome-client).
> 
> Regards,
> Andrey

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