Hi! Thanks for reporting the bug. Can you include a screenshot and, possibly, steps to reproduce the bug?
Thanks! Best Regards Asad Salman On Tue, Nov 8, 2016, 1:24 AM <[email protected]> wrote: > Hi, > > as you see i've been told to write to the mailinglist. > I don't know why [email protected] couldn't forward this. > But here you go: > > Regards, > > Justin > > -------- Originalnachricht -------- > Betreff: [Ticket #308217] Ring Beta2 Android Video Problems > Datum: 2016-11-07 15:54 > Von: "cimbaud via RT" <[email protected]> > An: [email protected] > Antwort an: [email protected] > > Hello Justin, > > Thank for your support. > > Please write in the mailing list about this or on our IRC channel, > emails at this address ([email protected]) won't have the > same impact because we need to transfert the information to the Ring > team. > > https://ring.cx/en/contribute > > Regards, > > -- > Christophe Imbaud > Consultant en logiciels libres / Free Software Consultant > [email protected] > > Le Lun 07 Nov 2016 02:42:42, [email protected] a écrit : > > Dear Sir or Madam. > > > > I am no native english speaker and no coder. Just a privacy interested > > enduser. Therefore i love the whole idea about Ring. > > But i'm sorry i can't contribute in a helpful manner. > > > > I don't understand the whole process of bug reporting via tuleap and > > the > > other stuff on the website. looks like there is no community forum > > also. > > So i decided to just write you about my problem. > > > > I understand the term "beta" and therefore i know i cant expect a > > stable > > software. > > > > My problem is the videochat. I am able to connect to another android > > phone. we both see our own frontcamera image in the lower right corner > > and we see that there is some video in the upper section of the screen. > > But this section is distorted. i can best describe it as some jagged > > lines. Like there is some video but you can't see it because the lines > > where not in the right order or for another resolution. (Don't know who > > to say it better. excuse my bad english) > > Is there something i can do about it? > > > > I hope i can reach you by this way and this is a reading account. > > Best wishes and regards, > > > > Justin. > >
