Most of the users on our network simply use it for checking email, and
hosting their websites.  Most of them don't know how to log in through SSH
should they need to.  Consequently if and when their password expires, they
don't know what to do, or where to go to get it reset.  And them picking up the
phone and calling me isn't exactly efficient either.

    Is there some (secure) way of having them go to some webpage (on the
system) that will ask for their username, current password and then give them
the option to change their password?

    And on that same token, any suggestions on what to do when someone forgets
their password?  Maybe some type of form that allows them to enter an
alternative email address (that they have access to) and have the system
generate a new, random one and mail it out?

    How do ISP's deal with these things really?

--
W | I haven't lost my mind; it's backed up on tape somewhere.
  +--------------------------------------------------------------------
  Ashley M. Kirchner <mailto:[EMAIL PROTECTED]>   .   303.442.6410 x130
  IT Director / SysAdmin / WebSmith             .     800.441.3873 x130
  Photo Craft Laboratories, Inc.            .     3550 Arapahoe Ave. #6
  http://www.pcraft.com ..... .  .    .       Boulder, CO 80303, U.S.A.





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