Have the passwords been setup to expire?  It will ask the user to change
their password.  Forcing them to do so.  

Wade

-----Original Message-----
From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED]
On Behalf Of Janyne Kizer
Sent: Tuesday, October 07, 2003 3:30 PM
To: [EMAIL PROTECTED]
Subject: userpasswd problem


I have two different RH 9 systems that are having some problems with 
userpasswd.  One was upgraded from 7.2 and one was installed from 
scratch.  In both cases, non-root users are prompted for their old 
password. When it is provided, rather than moving to the screen that 
prompts the uers to enter his/her new password, a dialog box saying 
"Error:  Unknown error" is displayed and the following error is inserted

in /var/log/messages:

passwd(pam_unix)[2943]: password - (old) token not obtained

Any pointers would be appreciated.
-- 

Janyne Kizer
Systems Programmer Administrator
NC State University, College of Agriculture & Life Sciences Extension
Information Technology


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