My answer you quoted below are in response to a statement that WS isIs this whole thread about software support? Who the hell needs software support with the myriad of resources on the internet. I think the one thing holding back Linux in the enterprise is hardware support. For example, if any of my Sun equipment experiences hardware failure, I have a replacement part and/or and engineer on site within 2 hours.
only $179 with support and ES is $349 with support. I corrected him by
saying that the prices with support are $299 for WS and $799 for ES.
As an IT Director, my concern is uptime/availabilty and fast recover when downtime occurs. I can't see any IT Director spending money on Red Hat support, no matter how cheap. I honestly can't afford support for the serious stuff like Oracle, Veritas, BEA, etc..... I expect my admins to not need support for an OS with books, tutorails, newsgroups, mailing lists, etc... at their disposal.
What I think would be smart for Sun is to get in bed with SuSE and/or United Linux. I think that is the future of the linux desktop. Rock solid, STABLE FROM RELEASE TO RELEASE, etc... (as well as the fact that Oracle silently claims that Oracle is the most stable and best performing on SuSE, however they publicly claim Red Hat, for obvious reasons)
Yea, I have to agree with most on this thread, there is no future in selling Red Hat/Linux support. It has already been tried anyway on the west coast with these companies that started competing with Sun/EMC/HP/Compaq support. (I was actually just contacted by a new one yesterday)
I think VA-Linux had a great business model, just 3 years to soon.
-Chuck
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