I think that thought or actual goal is to make sure that some of the questions asked on the mailing list that are quite common are in the FAQ, this will allow for list members to direct people to the FAQ to take a look at the answer, if it is not what they are after then they can come back and say look I saw the FAQ and it didn't work for me !
If it works for them then excellent the FAQ team has been successful in its work. I would like to believe that the questions asked are usually user questions on the RH operating platform are also somewhat more User FAQ, but at the end of the day there will be list common questions as well as a general reference.
I believe that as the FAQ team evolves and gets the process more refined I am sure that you will see some of the things you suggest, please join the mailing list at http://www.reznet.uleth.ca/mailman/listinfo/redhat-faq and keep us on our toes. I will look at the site you have provided, I am sure that it will be useful.
Cheers,
Aly.
I have a question wrt organisation of the FAQ:
- What's the actual goal? When I read the first section, I thought the FAQ is only about the use of RH mailing lists. When I read the second one, it's more like a "User FAQ". My suggestion would therefore be to have a section named "RH Mailing Lists" or suchlike rather than "General Questions", especially, as the "RH Version" question is in "General", too.
If you aim to make a "User FAQ" (rather than just a mailing list FAQ), I'd suggest two things: a) You might want to consider a different name ;-) and b) have a look at the original "Red Hat Linux User's FAQ" from Aaron Turner. It's pretty much out-of-date now (last update was in 2000), but it was a valuable help in its time and maybe there are a few questions in there that are still valid today (even though they may have different answers nowadays). It can be found at:
http://rhlufaq.synfin.net/
Other than that: Cudos to ye folks for doing this!
Regards,
Thomas
-- Aly S.P Dharshi [EMAIL PROTECTED] Student System Administrator/Network Analyst LDAP Project Department of Computer Science and Mathematics University of Lethbridge
"A good speech is like a good dress that's short enough to be interesting and long enough to cover the subject"
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