I just tried this, but I can't seem to connect.
  http://cs110.students.cs.ubc.ca:7979/
gives "connection reset", and 
  https://cs110.students.cs.ubc.ca:7979/
gives "secure connection failed".

There's no prompt to accept the certificate (which I wouldn't expect, because 
we're using a CA signed certificate through Let's Encrypt, not a self-signed 
certificate).

I'm currently experiencing the problem on my own client. I'm not sure if that's 
related; I also couldn't connect from my phone.

--
William J. Bowman

On Sat, Sep 18, 2021 at 09:24:05PM -0400, Sam Tobin-Hochstadt wrote:
> Have you tried visiting the server with a browser? That should work,
> although you'll have to accept the certificate. It might also indicate some
> aspect of the behavior.
> 
> Sam
> 
> On Sat, Sep 18, 2021, 7:13 PM 'William J. Bowman' via Racket Users <
> [email protected]> wrote:
> 
> > I need some help debugging an issue with the handin package. The handin
> > plugin (client) displays “Making secure connection to <handin server> …”,
> > and simply hangs. Closing the dialog and trying again never resolves the
> > issue.
> >
> > The only method that seems to resolve the issue, although inconsistently,
> > is restarting DrRacket, opening a new file, and trying to submit that new
> > file. This sometimes, but not always, enables the client to connect. Once
> > it does connect, the issue doesn't seem to recur for some time. The client
> > can make multiple successful submissions, at least until the end of lecture
> > (maybe related to the next time they disconnect/reconnect to the internet).
> >
> > We running Racket 7.8 on the server and 8.1 BC on the clients. We've seen
> > the issue occur on many operating system---old and new versions of macOS,
> > Windows 10, and at one report on Linux.
> >
> > I can't just upgrade the clients to 8.2, since there's a bug in 8.2 that
> > affects rendering inexact numbers in BSL, so I really want some confidence
> > about what the issue is before I start upgrading versions.
> >
> > Anecdotally, the problem seems more common this semester compared to the
> > previous semester, and we upgraded the clients to 8.1 this semester,
> > suggesting the clients are at fault.
> >
> > When this problem occurs, there is nothing in the log on the handin
> > server, suggesting the client did not even manage to initiate the
> > connection to the server. In particular, the server never seems to make it
> > to this log line:
> >
> > https://github.com/racket/handin/blob/ac08937cc6b1eca8abe3d4d4df59876f95cbea17/handin-server/main.rkt#L679
> > This is one the earliest log lines and before pretty much anything
> > happens, so we're *PRETTY SURE* the client is blocking.
> >
> > Right now, my best guess is that we might be affected by this bug, which
> > causes SSL ports to block incorrectly:
> >   https://github.com/racket/racket/issues/3804
> >
> > If so, it would probably be in the client, unless `(ssl-addresses r)` can
> > block in the same way on the server, since otherwise the above log line
> > would execute.
> >
> > However, if it is the client, I don't have any explanation about why
> > restarting DrRacket would workaround the bug, or why it sometimes doesn't
> > work.
> >
> > I'd appreciate any help.
> >
> > --
> > William J. Bowman
> >
> > --
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> > https://groups.google.com/d/msgid/racket-users/YUZyWlsY9CdCDyPu%40williamjbowman.com
> > .
> >

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