This is kind of a general question about methodology more than anything. But I 
was looking for fome advice. I have fit a time-series model and feel pretty 
confident that I have taken this model (exponential smoothing) as far as it 
will go. In other words looking at the data and the fitted curves I think it is 
as close as I can get. But when I plot the residuals and form a qqplot it seems 
that the residuals are not "normal". From the QQ-plot there is some factor that 
is influencing the series that cannot be attributed to "noramal random" 
fluxuation. I can run 'tsdiag' to determine basically whether the residuals are 
normall and random, but what if they are not? What would be the next set of 'R' 
commands that I might run to find this influence?

Any suggestions?

Kevin

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